L'hébergement Zel Punta Cana – All Inclusive dispose-t-il d'une piscine ?

Oui, cet hébergement vous propose 2 piscines extérieures. La piscine est accessible de 09 h 00 à 18 h 00.

Les animaux domestiques sont-ils admis dans l'hébergement ?

Oui, cet hébergement accepte les chiens (max. 2). Vous devrez vous acquitter de frais à hauteur de 3150 DOP par animal et par nuit. Des restrictions peuvent s'appliquer, veuillez contacter l'hébergement pour plus de détails.

À combien s'élèvent les frais de parking à l'hébergement Zel Punta Cana – All Inclusive ?

Cet hébergement dispose d'un parking sans voiturier gratuit.

Quelle est l'heure d'arrivée à l'hébergement Zel Punta Cana – All Inclusive ?

Heure de début de l'enregistrement : 15 h 00 ; heure de fin de l'enregistrement : à tout moment.

L'hébergement Zel Punta Cana – All Inclusive offre-t-il des avantages tout compris ?

Cet hébergement propose différentes formules tout compris.

Où se situe l'hébergement ?

Profitant d'un agréable emplacement dans le quartier de Bavaro, cet hébergement chic se trouve à 1 km de Cocotal Golf and Country Club et à moins de 5 km de Plage de Los Corales et Plage de Cortecito. Également à 10 km de distance : Plage de Bávaro et Centre-ville de Punta Cana.

Zel Punta Cana – All Inclusive Avis, Prix & Photos 2025

À propos du quartier

Dans le quartier Bavaro à Punta Cana, vous trouverez Zel Punta Cana – All Inclusive dans le secteur des divertissements, près d'une plage privée. Les célèbres Cocotal Golf and Country Club et Hard Rock Golf Club à Cana Bay valent le détour si un minimum d'action est à l'ordre du jour. L'aventure, très peu pour vous ? Vous préférez vous poser et apprécier la beauté naturelle des lieux ? Partez à la découverte des non moins emblématiques Plage de Los Corales et Plage de Cortecito. Pensez également à ajouter Plage de Bávaro et Centre-ville de Punta Cana à votre liste de choses à voir. Besoin de vous dégourdir les jambes ? Cette région propose une multitude d'activités telles que le golf.

Consultez notre guide de voyage sur Punta Cana

10/10 Excellent

Louise, Saint-Hubert

14 févr. 2025

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement

Eden

Séjour de 7 nuits en février 2025

6/10 Satisfaisant

Cali

Voyage en groupe

24 sept. 2025

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

The property and amenities were great. The staff was slightly disappointing but Alvaro was great and saved our stay

Séjour de 3 nuits en septembre 2025

2/10 Horrible

Lace

Voyage en famille

23 sept. 2025

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

The worst vacation ever. I was extremely disappointed with my stay at this resort. From the moment we arrived, the service was below expectations. Our room was unacceptable — the bed sheets had dead bugs, and there was visible mold in the room. The pool was dirty and unkempt, making it unusable. Necessities like washcloths were missing, which is surprising for a resort that advertises itself as luxury. This resort was a huge disappointment. The walkways were unkempt with grass and debris, and the overall property felt poorly maintained. The staff was unfriendly and not eager to help, which made the experience even worse. The staff only cater to people that are from DR. If you are American I suggest you find another resort. Rudy the hibachi chef was extremely unprofessional and made our stay horrible. I thought this hotel was adult-only. There were kids everywhere running around. I felt uncomfortable about wearing certain clothes because of the children. I was extremely disappointed with the butler service during my stay at this resort. What was advertised When you pay for a resort that promises butler service, you expect convenience and care — not to feel ignored or like you’re inconveniencing the staff. Unfortunately, this left a negative impact on my stay and did not justify the premium price I paid. A resort should provide comfort, peace, and quality service — but I left feeling the opposite. This was not the relaxing experience I had been looking forward.

Séjour de 4 nuits en septembre 2025

10/10 Excellent

Cherita

Voyage en couple

23 sept. 2025

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

We were glad that we went during slow season so that we could thoroughly enjoy the tranquility of the property. There were enough guests to provide company without it every being busy or over crowded as since all-inclusives are known to be. Diverse restaurants, the staff were very hospitable and you could see they're like a happy family. We had a couple of minor maintenance challenges but they were handled well. We did much of nothing and just lazed around but it was enjoyable. We never left except to take the shuttle down to the very chic Beach Club. Definitely a memorable visit.

Séjour de 4 nuits en septembre 2025

10/10 Excellent

Cavan

Voyage en couple

21 sept. 2025

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

Beautiful resort. Lovely rooms. Very clean all round. Food options are somewhat limited, but there are very nice options at each restaurant as long as you get the right things. 90% are very nice and attentive. As with all resorts, tips help. We experienced some teething issues with staff, but nothing serious that wasn't apologised for and resolved. The activities are really good and there is enough to do each day. The gym could do with more than one treadmill. All round we had a great time and would most likely go back one day.

Séjour de 7 nuits en septembre 2025

2/10 Horrible

Cesar

Voyage en couple

21 sept. 2025

Les points forts : Propreté et personnel et service

Les points faibles : Services et équipements

The staff is amazing I don’t take nothing away from none of staff excellent service.. everyone treated us beautifully. Now under the conditions of weather I understand certain things but first day arrived buffet was closed so we had to reserve for 8:30 at one restaurant steak house was closed most time me being here and WiFi was impossible in our room and during a bad outage they had cause of weather but as a big establishment the should be ready for certain things or accommodate there guess with other things to do as the problem is fixed I could not order room service because everything is digital and WiFi was off most of my visit so could not use certain things in the hotel without going to reception bad weathers and had to walk to reception which I didn’t just stood in an slept and waited for reservations in same restaurant that I went first night because steak house was closed amenities were not up to par very bad experience for me everyone was super friendly but so much they can do they are not owners and that I understand so I don’t blame staff I blame the owners who are suppose to have a protocol for there staff ready for when things like this happen and accommodate food service was selective understanding lot of food but u can control by knowing how many ppl you have etc so much you can do to control outcomes to lose and even tho u lose as a business there are better days to gain what u lost so very very bad experience for me that i come from so far !

Séjour de 2 nuits en septembre 2025

8/10 Bien

Guillermo

20 sept. 2025

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement

Les points faibles : Services et équipements

They never had the liquor that you ask for, I will never go back to this hotel

Séjour de 2 nuits en août 2025

10/10 Excellent

Maria Asuncion

20 sept. 2025

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement

My husband enjoyed everything during our stay. Everyone was very helpful and smiley 😊 faces. Surely worth to recommend the resort and location. Leticia, Aneuris,Juan Frank, most of the names were so difficult to remember. All the staff were so friendly and helpful. Thank you all for making our vacation unforgettable. Thank God for everything 🙏

Séjour de 5 nuits en septembre 2025

10/10 Excellent

Aleanie

Voyage en groupe

15 sept. 2025

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

La propiedad muy limpia, aire funcionaban bien todo bonito.

Me hicieron esta sorpresa para mi cumpleaños !

Séjour de 3 nuits en septembre 2025

4/10 Médiocre

Jasmine

Voyage en groupe

15 sept. 2025

Les points faibles : Propreté et infrastructures et conditions de l’hébergement

They didn't honor the spa credit. If I was to add something it would only be $30credits. I couldn't use anything.

Séjour de 3 nuits en septembre 2025

10/10 Excellent

Stacy Rae

15 sept. 2025

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

So quiet and relaxing. Top notch staff and accommodations. Would definitely return!

Séjour de 2 nuits en septembre 2025

8/10 Bien

Felipe

Voyage en famille

13 sept. 2025

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

My partner and I booked Zel after a long search for an all-inclusive in Punta Cana to celebrate our anniversary, and it turned out to be the best decision we made. We had absolutely no issues with the resort. The room looked exactly like the photos, and the whole hotel feels brand new and very well maintained. Our master room was comfortable and perfect for a couple. The hotel has three restaurants you can book, including one at the Beach Club that serves lunch during the day and turns into a specialty (paid) restaurant at night. We tried the buffet one day, and honestly, it was the freshest and most delicious food I’ve ever had at an all-inclusive. The à la carte restaurants we tried were also very good. Breakfast was just okay—nothing special—but still fine. Nokyo was one of our favorite restaurant. Japanese hibachi and Carlos was an amazing chef!! The bars were another highlight. The cocktails were great, not watered down like in many other resorts. The staff, though, is what really makes this place special. Everyone was friendly, welcoming, and made us feel at home. Our concierge Ericson was very attentive and gave us great tips on things to do and activities around the resort. Cons according to our experience: One small “issue” we had was that some restaurants didn’t always stick to the posted hours. Twice we arrived well before closing time, but they had already stopped serving. It wasn’t a big deal since we just went to the buffet instead.

Séjour de 4 nuits en septembre 2025

8/10 Bien

Luisa

13 sept. 2025

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement

La propiedad es nueva , moderna el personal muy jovial , atento Rápido , profesional, más variedad de alimentos , bebidas muy bien .

Séjour de 1 nuit en juin 2025

6/10 Satisfaisant

Daria

Voyage en groupe

11 sept. 2025

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

Overall, we had a great time as we’re super easy to please. However a few things I wanted to note: food in the buffet was always cold, and the raw fish for breakfest always had a bad smell (spoiled). I have a feeling that the same fish was sitting there for multiple days. One day we were on the beach and when asked for bottled water, we were told there was no bottled water, only tap water was available at the time. I went directly to the manager and we were brought up water almost immediately. From my understanding, drinking tap water could lead to poisoning… Bottled water or filtered water should always be provided for the guests. One day we were in the buffer and the floor was flooded ( people were still in the buffet, and no one was doing anything about it for at least the time I was inside the buffet area, later on they closed the buffet area for a clean-up) I think they should have acted up much faster so noone slips on the floor. That was my second time at this hotel, and I still love the hotel and would probably return, but there are still so many things they need improvement on. My mom is coming in October, and I really want for her to have a good time.

Séjour de 7 nuits en août 2025

10/10 Excellent

Jasleen

Voyage en couple

10 sept. 2025

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

ZEL Punta Cana is a refreshing and carefully curated resort that seamlessly fuses vibrant Mediterranean aesthetics with Caribbean ease. Ideal for travelers seeking both leisure and activity, it offers everything—from mindful wellness to vibrant pool scenes—within one stylish sanctuary. While some cuisine and external access limitations may arise, the overarching experience is one of refinement, warmth, and respite.

Séjour de 6 nuits en août 2025

8/10 Bien

Yvonne

Voyage en couple

8 sept. 2025

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement

property is small very quite if you want to just relax. staff is super friendly and accommodating. rooms are up to date bed is very comfy clean and modern.I wish they would have better food options. Include caribbean food because that’s what you want is there traditional food.

Séjour de 6 nuits en septembre 2025

10/10 Excellent

Xin

Voyage en famille

6 sept. 2025

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

The staff, concierge, trainers and servers, are great, providing personal services. Food is excellent. Highly recommend joining the resort activities, yoga, paddle board, mini catamaran, and more.

Séjour de 6 nuits en août 2025

10/10 Excellent

Marco

4 sept. 2025

Les points forts : Propreté

Séjour de 3 nuits en septembre 2025

10/10 Excellent

Tyes

Voyage en groupe

3 sept. 2025

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

The is property stunning. The staff is attentive and friendly. Our butler, Ralphy, helped setup a surprise for my friend’s birthday. There is a lot of activities to do on the property. The resort is very relaxing, if you are looking for a constant party you are in the wrong place. But you are not far from the major clubs & party boats. Uber was less than $10 for most trips outside of the airport. The food is decent with some stand out items. I was hoping a more traditional Dominican breakfast would be daily option.

Séjour de 4 nuits en août 2025

2/10 Horrible

Wilson

Voyage en famille

1 sept. 2025

Les points faibles : Personnel et service et équipements

Garbage

Séjour de 2 nuits en août 2025

4/10 Médiocre

Flavius

Voyage en famille

31 août 2025

Les points forts : Propreté

Zel punta cana hit or miss The hotel is well-maintained and appears to be in good condition at present. However, I cannot recommend it due to its subpar food quality. The breakfast and lunch were mediocre, earning a rating of -5. Another reason I cannot recommend this hotel is its limited activities and entertainment options. This is purely a personal preference, and it may not be relevant to everyone. If you are not concerned about food and prefer a quiet and secluded location, this hotel could be suitable for you. Please note that access to the beach is only possible by walking 15 minutes or by waiting for a golf cart.

Séjour de 7 nuits en août 2025

8/10 Bien

Zeinab

31 août 2025

Séjour de 5 nuits en août 2025

10/10 Excellent

Juan

Voyage en famille

30 août 2025

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

Very respectful, friendly a and hepfull staff

Séjour de 4 nuits en juillet 2025

10/10 Excellent

Yajahira

30 août 2025

Les points forts : Services et équipements et infrastructures et conditions de l’hébergement

Desde que llegas al hotel se siente una paz. El check in fue rapido y placentero. Los chicos de la recepcion son muy amables. Carlos nuestro botones, es muy atento, servicial y educado. El hotel y la decoración es unica. La habitacion es muy amlia y en buen estado. Definitivamente recomiendo este hotel! Gracias!!

Séjour de 3 nuits en août 2025

10/10 Excellent

Hyon oo Kweon, Mana

29 août 2025

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement

Séjour de 5 nuits en août 2025

Zel Punta Cana – All Inclusive

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Zel Suite

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Room Deluxe with Pool View

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Suite Master with Pool View

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Double Suite Master With Garden View

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Room Standard with Garden View

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Double Suite Master With Pool View

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Suite Master With Garden View

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Suite Master With Pool View

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Room Deluxe With Pool View

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Suite Standard With Garden View

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À propos du quartier

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À propos de cet hébergement

Zel Punta Cana – All Inclusive

Options tout inclus

Pourboires et taxes

Repas et boissons

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Arrivée

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Informations concernant l’arrivée

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Animaux domestiques

Enfants et lits supplémentaires

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