88 Donghai East Road, Laoshan District, Qingdao, Shandong
Avis
9,0
Merveilleux
Tous les avis affichés ont été émis à l’issue de vraies expériences de voyage. Seuls les voyageurs qui ont réservé un séjour chez nous peuvent en soumettre. Nous vérifions les avis conformément à nos directives et nous les publions tous, qu’ils soient positifs ou négatifs.Plus d’informationsS’ouvre dans une nouvelle fenêtre
Note des voyageurs de 10 (Excellent), d’après 111 avis sur 186." "
10 – Excellent
111
Note des voyageurs de 8 (Bien), d’après 58 avis sur 186." "
8 – Bien
58
Note des voyageurs de 6 (Satisfaisant), d’après 9 avis sur 186." "
6 – Satisfaisant
9
Note des voyageurs de 4 (Médiocre), d’après 3 avis sur 186." "
4 – Médiocre
3
Note des voyageurs de 2 (Horrible), d’après 5 avis sur 186." "
2 – Horrible
5
9,4/10
Propreté
9,0/10
Personnel et service
9,4/10
Équipements
9,2/10
Infrastructures et conditions de l’hébergement
9,2/10
Écoresponsabilité
Avis
10/10 Excellent
Yann, Grenoble
22 oct. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Just... Superb !!
Beatiful view on the beach, hammam, sauna, jaccuzi, swimming pool
And a suberp bedroom
What a wonderful stay in the charming city of Qingdao
Yann
Séjour de 2 nuits en octobre 2018
8/10 Bien
Nath, France
16 mars 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bon hôtel
Hôtel récent situe en front de mer . Belle vue ,service attentionné , chambre correcte .
Bon rapport qualité prix , je le recommande
Nath
8/10 Bien
HING WO
Voyage en famille
2 avr. 2024
Les points forts : Personnel et service et équipements
房間空調無法調節,洗手間抽風不足。
餐廳內有蒼蠅。
HING WO
Séjour de 4 nuits en mars 2024
10/10 Excellent
Wonsuk
Voyage d’affaires
2 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel in Qingdao
Wonsuk
Séjour de 2 nuits en février 2024
10/10 Excellent
Fangfang
Voyage en famille
24 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very good place to stay.
Fangfang
Séjour de 4 nuits en décembre 2023
10/10 Excellent
Helen
4 janv. 2024
Helen
Séjour de 5 nuits en décembre 2023
10/10 Excellent
Jorge
Voyage d’affaires
20 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay !
Amazimg stay. Facilities are amazing
Jorge
Séjour de 10 nuits en décembre 2023
10/10 Excellent
TAK KIN AARON
Voyage d’affaires
18 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
性價比超高的酒店
海灘旁邊,美味早餐,設施完善,價錢便宜的五星級酒店。
TAK KIN AARON
Séjour de 2 nuits en décembre 2023
6/10 Satisfaisant
Voyageur vérifié
Voyage d’affaires
17 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 3 nuits en décembre 2023
8/10 Bien
Huaying
Voyage d’affaires
9 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice and clean hotel. Staffs were very nice. It is a little far from city center with traffic
Huaying
10/10 Excellent
Huaying, Clyde Hill
Voyage d’affaires
27 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place
Huaying
Séjour de 2 nuits en octobre 2023
10/10 Excellent
jia
23 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
jia
Séjour de 2 nuits en septembre 2023
8/10 Bien
Fang jun, Scarborough
Voyage en famille
12 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly staff, great location, specious room and very clean throughout the entire hotel
Fang jun
Séjour de 1 nuit en septembre 2023
8/10 Bien
Wei, Los Altos Hills
20 août 2023
Les points forts : Propreté et personnel et service
nice.. but full of tourists
Wei
Séjour de 4 nuits en août 2023
10/10 Excellent
Darren
2 juil. 2023
Les points forts : Infrastructures et conditions de l’hébergement
Great amenities with friendly and helpful staff. 5 star treatment.
Darren
Séjour de 4 nuits en juin 2023
10/10 Excellent
JINSOO
25 juin 2023
JINSOO
Séjour de 2 nuits en juin 2023
10/10 Excellent
Chris
12 juin 2023
Chris
Séjour de 2 nuits en juin 2023
Réponse de Grace Qiu le 13 juin 2023
Dear guest, Thank you very much for taking your valuable time to share your feedback with us, following your recent stay at Hyatt Regency Qingdao. Our team was very pleased to read that you had a great experience staying with us. We are looking forward to welcoming you back to Hyatt Regency Qingdao in the near future.
10/10 Excellent
Jie
13 mai 2023
Jie
Séjour de 2 nuits en mai 2023
Réponse de Hyatt Regency Qingdao le 29 mai 2023
Dear guest, Thank you very much for taking your valuable time to share your feedback with us, following your recent stay at Hyatt Regency Qingdao. Our team was very pleased to read that you had a great experience staying with us. We are looking forward to welcoming you back to Hyatt Regency Qingdao in the near future.
10/10 Excellent
Chen
Voyage en groupe
27 avr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel is great but empty mini bar
I enjoyed my stay clean and big room. Loved the corner room . And the floor to ceiling windows are amazing to look over the beach. Nice gym. Huge and grand looking lobby. The only thing I would complain about is that the hotel messaged me to say that the mini bar is free but there was nothing in the mini bar.
Chen
Séjour de 1 nuit en avril 2023
Réponse de Hyatt Regency Qingdao le 5 mai 2023
Dear Guest,Thank you very much for taking your valuable time to share your feedback with us, following your recent stay at Hyatt Regency Qingdao. I was sincerely concerned regarding your comments on the mini bar service which failed to meet your expectations during your stay. I have shared your feedback with the related management team to take this opportunity to look into that right away. Please allow me to thank you for sharing such feedback as very important for improving our overall customer experience. We are looking forward to welcome you back to Hyatt Regency Qingdao and have the opportunity to show you our true hospitality in the near future.
10/10 Excellent
JINHWAN
12 avr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean Clean Clean
JINHWAN
Séjour de 1 nuit en avril 2023
Réponse de Grace Qiu le 13 juin 2023
Dear guest, Thank you very much for taking your valuable time to share your feedback with us, following your recent stay at Hyatt Regency Qingdao. Our team was very pleased to read that you had a great experience staying with us. We are looking forward to welcoming you back to Hyatt Regency Qingdao in the near future.
2/10 Horrible
Chenguang, Upland
Voyage en groupe, Voyage d’affaires
9 juin 2022
Les points faibles : Personnel et service
Very slow front desk
Chenguang
Séjour de 1 nuit en juin 2022
Réponse de Grace Qiu le 14 juin 2022
Dear guest, thank you very much for taking your valuable time to share your feedback with us, following your recent stay at Hyatt Regency Qingdao. I was sincerely concerned regarding your comments on the front desk service which failed to meet your expectations during your stay. I have shared your feedback with the related management team to take this opportunity to look into that right away. Once again please accept our sincere apologies for your experience and please allow me to thank you for sharing such feedback as very important for improving our overall customer experience. We look forward to welcome you back to Hyatt Regency Qingdao and have the opportunity to show you our true hospitality in the near future. With best regards, Grace Qiu Director of Marketing Communications Hyatt Regency Qingdao
10/10 Excellent
Xiaohan
Voyage en famille
8 févr. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Xiaohan
Séjour de 4 nuits en février 2022
Réponse de Grace Qiu le 9 févr. 2022
Dear guest, Thank you very much for taking your valuable time to share your feedback with us, following your recent stay at Hyatt Regency Qingdao. Our team was very pleased to read that you had a great experience staying with us. Please allow me to thank you for your kind words, we are looking forward to welcome you back to Hyatt Regency Qingdao in the near future. With best regards, Grace Qiu Director of Marketing Communications Hyatt Regency Qingdao
10/10 Excellent
Voyageur vérifié
Voyage en famille
2 janv. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good Hotel
Good condition, Good service
Voyageur vérifié
Séjour de 1 nuit en décembre 2021
Réponse de Grace Qiu le 5 janv. 2022
Dear guest, Thank you very much for taking your valuable time to share your feedback with us, following your recent stay at Hyatt Regency Qingdao. Our team was very pleased to read that you had a great experience staying with us. We have shared your positive feedback on the hotel location and staff service. Please allow me to thank you for your kind words, we are looking forward to welcome you back to Hyatt Regency Qingdao in the near future. With best regards, Grace Qiu Director of Marketing Communications Hyatt Regency Qingdao
10/10 Excellent
hocheol
11 déc. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
아늑하고 깨끗한 하얏트 리젠시 칭다오
매우 만족함
깨끗하고 업그레이드 할때 잘 해주고
hocheol
Séjour de 1 nuit en décembre 2021
Réponse de Mariano Silvestri le 4 janv. 2022
Dear guest,
Thank you very much for taking your valuable time to share your feedback with us, following your recent stay at Hyatt Regency Qingdao. Our team was very pleased to read that you had an overall great experience staying with us. We look forward to welcome you back to Hyatt Regency Qingdao and having the opportunity to show you our true hospitality in the near future. With best regards, Mariano Silvestri General Manager Hyatt Regency Qingdao
10/10 Excellent
Voyageur vérifié
Voyage d’affaires
29 nov. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
This hotel has an excellent location, closed to beach
Voyageur vérifié
Séjour de 2 nuits en novembre 2021
Réponse de Grace Qiu le 4 janv. 2022
Dear guest,
Thank you very much for taking your valuable time to share your feedback with us, following your recent stay at Hyatt Regency Qingdao. Our team was very pleased to read that you had a great experience staying with us. We have shared your positive feedback on the hotel location and staff service. Please allow me to thank you for your kind words, we are looking forward to welcome you back to Hyatt Regency Qingdao in the near future.
With best regards,
Grace Qiu
Director of Marketing Communications Hyatt Regency Qingdao
8/10 Bien
Yixuan
Voyage en groupe
9 oct. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Les points forts : Propreté, personnel et service, confort de la chambre
ILYOUNG
Séjour de 1 nuit en août 2021
Réponse de Mariano Ernesto Silvestri le 31 août 2021
Thank you very much for taking your valuable time to share your feedback with us. With best regards, Mariano Ernesto Silvestri General Manager Hyatt Regency Qingdao.
4/10 Médiocre
Voyageur vérifié
Voyage en famille
30 juin 2021
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Check in experience not good
They looked like didn’t check advanced request to arrange two rooms at the same floor for family.
No international brand Visa/Master card to deposit, their scanning portable machine cannot accept 4 digit pins. They just say we accept only Wechat, Alipay or this China brand visa/master card scanner. Are you sure for those coming from other countries??? It was not flexible services as the Hyatt Regency.
If your kids want to swim in the seaside, better to come before and after green seaweeds season. You can not even get close by the smell and the endless green seaweeds.
Voyageur vérifié
Séjour de 2 nuits en juin 2021
Réponse de Grace Qiu le 13 juin 2023
Dear guest, thank you very much for taking your valuable time to share your feedback with us. Following your recent stay at Hyatt Regency Qingdao, I was sincerely concerned regarding your feedback on service during your stay failed to meet your expectations. It’s not typical of the standards we strive to deliver at Hyatt Regency Qingdao. I have shared your feedback with the related management team to take this opportunity to review our operation procedure and retrain our associates to improve our service as per our previous communications. Once again please accept our sincere apologies for the poor experience and please allow me to thank you for sharing such feedback as very important for improving our overall customer experience. We look forward to welcome you back to Hyatt Regency Qingdao and have the opportunity to show you our true hospitality in the near future.
10/10 Excellent
qingxiang
Voyage en famille, Voyage en groupe, Voyage d’affaires
1 mai 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Stress free stay
Room was quiet, clean and comfortable. Check in and check out was super easy. Staff at the front desk spoke adequate English. Location is fantastic to beach and Lion Mall.
Benjamin
Séjour de 1 nuit en février 2021
Réponse de Mariano Silvestri le 26 avr. 2021
Dear Benjamin,
Thank you very much for taking your valuable time to share your feedback with us, following your recent stay at Hyatt Regency Qingdao. Our team was very pleased to read that you had a great experience staying with us. We have shared your positive feedback on guestroom, front desk service, location and surrounding facilities. Please allow me to thank you very much for your kind words. We are looking forward to welcome you back to Hyatt Regency Qingdao in the near future.
With best regards,
Mariano Silvestri
General Manage
Hyatt Regency Qingdao
2/10 Horrible
SHENGCHUN
20 janv. 2021
SHENGCHUN
Séjour de 1 nuit en janvier 2021
10/10 Excellent
CHUNJI
Voyage en famille
4 janv. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
CHUNJI
Séjour de 2 nuits en décembre 2020
Réponse de Grace Qiu le 13 juin 2023
Dear guest, Thank you very much for taking your valuable time to share your feedback with us, following your recent stay at Hyatt Regency Qingdao. Our team was very pleased to read that you had a great experience staying with us. Please allow me to thank you for your kind words, we are looking forward to welcome you back to Hyatt Regency Qingdao in the near future.
8/10 Bien
Can
2 janv. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Can
Séjour de 2 nuits en décembre 2020
10/10 Excellent
Gihae
Voyage en famille
20 déc. 2020
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Gihae
Séjour de 1 nuit en décembre 2020
10/10 Excellent
DUK YOUNG
Voyage d’affaires
14 déc. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
바다와 내방 일치!
바다가 전면에 보여 기분이 너무 좋았음
DUK YOUNG
Séjour de 4 nuits en décembre 2020
Réponse de Grace Qiu le 13 juin 2023
Dear Benjamin, Thank you very much for taking your valuable time to share your feedback with us, following your recent stay at Hyatt Regency Qingdao. Our team was very pleased to read that you had a great experience staying with us. We have shared your positive feedback on hotel location. Please allow me to thank you very much for your kind words. We are looking forward to welcome you back to Hyatt Regency Qingdao in the near future.
8/10 Bien
WENTING
Voyage d’affaires
2 oct. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Rooms on the 5th floor are not desirable
In general, the hotel is nice enough. However, we had two different types of rooms, the rooms on 5th floor are not nice. They get the barbecue smell from downstairs restaurant, and in the mid of night we heard machine noise coming from under... If you book this hotel, definitely demand for higher floors, NO 5th FLOOR!
Zhenyi
Séjour de 2 nuits en juillet 2020
Réponse de Mariano Silvestri le 7 août 2020
Dear guest,
Thank you very much for taking your valuable time to share your feedback with us, following your recent stay at Hyatt Regency Qingdao.
I was sincerely concerned regarding your feedback on room, machine noise and barbecue smell during your stay failed to meet your expectations. It’s not typical of the standards we strive to deliver at Hyatt Regency Qingdao. I have shared your feedback with the related management team to take this opportunity to review our operation procedure and retrain our associates to improve our service as per our previous communications. Please allow me to thank you for sharing such feedback as very important for improving our overall customer experience. We look forward to welcome you back to Hyatt Regency Qingdao and have the opportunity to show you our true hospitality in the near future.
With best regards,
Mariano Silvestri
General Manager
Hyatt Regency Qingdao
10/10 Excellent
Gregory
Voyage d’affaires
2 mai 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Qingdao is beautiful
Best China beach and beachfront walking. Truly great. Blue water, clean waves, sand and rocky beach, lots of parks. Qingdao and this area in particular are well wirth a visit.
Gregory
Séjour de 2 nuits en avril 2020
Réponse de Jane Ruan le 21 mai 2020
Dear Gregory,
Thank you very much for taking your valuable time to share your feedback with us, following your recent stay at Hyatt Regency Qingdao. Our team was very pleased to read that you had a great experience staying with us. We have shared your positive feedback on the beach, the sea and your overall feeling of Qingdao. Please allow me to thank you for your kind words, we are looking forward to welcome you back to Hyatt Regency Qingdao in the near future.
With best regards,
Jane Ruan
Director of Operations
Hyatt Regency Qingdao
10/10 Excellent
jaebin
Voyage en famille
2 janv. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
서비스와 호텔룸 만족했으나 호텔룸 너무 더운 것 개선해야 할 듯 합니다.
jaebin
Séjour de 1 nuit en décembre 2019
Réponse de Carl Duggan le 30 janv. 2020
Dear Guest, Thank you very much for taking your valuable time to share your feedback with us, following your recent stay at Hyatt Regency Qingdao. Our team was very pleased to read that you had a great experience staying with us. We have shared your positive feedback. Please allow me to thank you for your kind words, we are looking forward to welcome you back to Hyatt Regency Qingdao in the near future. With best regards, Carl Duggan General Manager Hyatt Regency Qingdao
8/10 Bien
Tetsuro
Voyage d’affaires
5 déc. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tetsuro
Séjour de 9 nuits en novembre 2019
Réponse de Carl Duggan le 9 déc. 2019
Dear FABRIZIO, Thank you very much for taking your valuable time to share your feedback with us, following your recent stay at Hyatt Regency Qingdao. Please allow me to thank you for sharing such feedback as very important for improving our overall customer experience. We are looking forward to welcome you back to Hyatt Regency Qingdao in the near future. With best regards, Carl Duggan General Manager Hyatt Regency Qingdao
6/10 Satisfaisant
Shohei
Voyage d’affaires
25 nov. 2019
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Dear Shohei,
Thank you very much for taking your valuable time to share your feedback with us. Following your recent stay at Hyatt Regency Qingdao, I was sincerely concerned regarding your feedback on service during your stay failed to meet your expectations. It’s not typical of the standards we strive to deliver at Hyatt Regency Qingdao. I have shared your feedback with the related management team to take this opportunity to review our operation procedure and retrain our associates to improve our service as per our previous communications. Once again please accept our sincere apologies for the poor experience and please allow me to thank you for sharing such feedback as very important for improving our overall customer experience. We look forward to welcome you back to Hyatt Regency Qingdao and have the opportunity to show you our true hospitality in the near future.
With best regards,
Carl Duggan
General Manager
Hyatt Regency Qingdao
6/10 Satisfaisant
Shohei
Voyage d’affaires
24 nov. 2019
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Dear Shohei,
Thank you very much for taking your valuable time to share your feedback with us, following your recent stay at Hyatt Regency Qingdao. Please allow me to thank you for your positive feedback on breakfast and your overall feelings of the hotel. I was sincerely concerned regarding your feedback on service, staff English skills and check-in and check-out process during your stay failed to meet your expectations. It’s not typical of the standards we strive to deliver at Hyatt Regency Qingdao. I have shared your feedback with the related management team to take this opportunity to review our operation procedure and retrain our associates to improve our service as per our previous communications. Once again please accept our sincere apologies for the poor experience and please allow me to thank you for sharing such feedback as very important for improving our overall customer experience. We look forward to welcome you back to Hyatt Regency Qingdao and have the opportunity to show you our true hospitality in the near future.
With best regards,
Carl Duggan
General Manager
Hyatt Regency Qingdao
10/10 Excellent
shigeki
21 nov. 2019
shigeki
Séjour de 1 nuit en novembre 2019
10/10 Excellent
Sooyon
Voyage d’affaires
12 nov. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sooyon
Séjour de 1 nuit en novembre 2019
Réponse de Carl Duggan le 22 nov. 2019
Dear guest, Thank you very much for taking your valuable time to share your feedback with us, following your recent stay at Hyatt Regency Qingdao. Our team was very pleased to read that you had a great experience staying with us. Please allow me to thank you for your positive feedback, we are looking forward to welcome you back to Hyatt Regency Qingdao in the near future.
With best regards,
Carl Duggan
General Manager
Hyatt Regency Qingdao
8/10 Bien
R
Voyage d’affaires
3 nov. 2019
Les points forts : Personnel et service
Language problems
In comparing to my stay last year, the room whas not as good, not as clean and not helpful at the reception. Staff could not speak proper English, by every question it went over 3-4 people and finally you still get not the right answer. For the price they charge per night you would expect better service.
R
Séjour de 3 nuits en octobre 2019
Réponse de Carl Duggan le 11 nov. 2019
Dear R,
Thank you very much for taking your valuable time to share your feedback with us, following your recent stay at Hyatt Regency Qingdao. I was sincerely concerned regarding your feedback on guestroom, service, staff English skill during your stay failed to meet your expectations. It’s not typical of the standards we strive to deliver at Hyatt Regency Qingdao. I have shared your feedback with the related management team to review our operation procedure and retrain our associates to improve our service as per our previous communications. Once again please accept our sincere apologies for the poor experience and please allow me to thank you for sharing such feedback as very important for improving our overall customer experience. We look forward to welcome you back to Hyatt Regency Qingdao and have the opportunity to show you our true hospitality in the near future.
With best regards,
Carl Duggan
General Manager
Hyatt Regency Qingdao
10/10 Excellent
FABRIZIO V
Voyage d’affaires
3 nov. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
In China you have to stay here
Great service, the food options were great. First time staying here and will definitely come back.
FABRIZIO V
Séjour de 3 nuits en octobre 2019
Réponse de Carl Duggan le 11 nov. 2019
Dear FABRIZIO,
Thank you very much for taking your valuable time to share your feedback with us, following your recent stay at Hyatt Regency Qingdao. Our team was very pleased to read that you had a great experience staying with us. We have shared your positive feedback on service and food options. Please allow me to thank you for your kind words. I have shared your feedback with the related management team to retrain our associates to improve English skills as per our previous communications. Please allow me to thank you for sharing such feedback as very important for improving our overall customer experience. We are looking forward to welcome you back to Hyatt Regency Qingdao in the near future.
With best regards,
Carl Duggan
General Manager
Hyatt Regency Qingdao
8/10 Bien
Yu Wen
16 oct. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beautiful beach front hotel
Beautiful beach front hotel. Good for a relaxing time. However, surrounding area doesn’t offer the variety of food choices. Granted there are 2 malls close by, but they do not offer too much. Honestly, if I’m not too picky, it’s a very nice place to stay and unwind
Yu Wen
Séjour de 2 nuits en octobre 2019
Réponse de Carl Duggan le 21 oct. 2019
Dear Yu Wen,
Thank you very much for taking your valuable time to share your feedback with us, following your recent stay at Hyatt Regency Qingdao. Our team was very pleased to read that you had a great experience staying with us. We have shared your positive feedback on the beach and your relaxing time. I was sincerely concerned regarding your feedback on the selectivity of food during your stay failed to meet your expectations. I have shared your feedback with the related management team to take this opportunity to review our operation procedure and retrain our associates to improve our service. Please allow me to thank you for sharing such feedback as very important for improving our overall customer experience. We look forward to welcome you back to Hyatt Regency Qingdao and have the opportunity to show you our true hospitality in the near future.
With best regards,
Carl Duggan
General Manager
Hyatt Regency Qingdao
8/10 Bien
Voyageur vérifié
12 oct. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Dear guest,
Thank you very much for taking your valuable time to share your feedback with us, following your recent stay at Hyatt Regency Qingdao. Our team was very pleased to read that you had a great experience staying with us. We have shared your positive feedback on the beach, Regency club and food we prepared for you. Please allow me to thank you for your kind words. We are looking forward to welcome you back to Hyatt Regency Qingdao in the near future.
With best regards,
Carl Duggan
General Manager
Hyatt Regency Qingdao
10/10 Excellent
Voyageur vérifié
1 oct. 2019
Voyageur vérifié
Séjour de 2 nuits en septembre 2019
Réponse de Carl Duggan le 8 oct. 2019
Dear guest,
Thank you very much for taking your valuable time to share your feedback with us, following your recent stay at Hyatt Regency Qingdao. Our team was very pleased to read that you had a great experience staying with us. Please allow me to thank you for your positive feedback, we are looking forward to welcome you back to Hyatt Regency Qingdao in the near future.
With best regards,
Carl Duggan
General Manager
Hyatt Regency Qingdao
10/10 Excellent
Voyageur vérifié
29 sept. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 4 nuits en septembre 2019
Réponse de Carl Duggan le 8 oct. 2019
Dear guest,
Thank you very much for taking your valuable time to share your feedback with us, following your recent stay at Hyatt Regency Qingdao. Our team was very pleased to read that you had a great experience staying with us. Please allow me to thank you for your positive feedback, we are looking forward to welcome you back to Hyatt Regency Qingdao in the near future.
With best regards,
Carl Duggan
General Manager
Hyatt Regency Qingdao