Fassade der Unterkunft – Abend/Nacht

Bewertungen von Hotel Plaza Grande

5 out of 5
Hotel Plaza Grande
Garcia Moreno N5-16 Y Chile, Quito, Pichincha

Bewertungen

9.8

Aussergewöhnlich

144 von insgesamt 155 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
7 von insgesamt 155 Gästebewertungen haben eine Bewertung von 8 - Gut" "
0 von insgesamt 155 Gästebewertungen haben eine Bewertung von 6 - Okay" "
2 von insgesamt 155 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
2 von insgesamt 155 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

10/10

Sauberkeit

9.8/10

Personal & Service

9.8/10

Ausstattung

9.8/10

Zustand der Unterkunft

9.8/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Barbara

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
My 3 nights at the Plaza Grande were wonderful. The staff went out of its way to make everything perfect for me. I had a beautiful Suite overlooking the old city square which was very quiet at night. The restaurant served delicious breakfasts and local food. I must name Alexander and Ana Maria from the front desk and Marcia from housekeeping, they went above and beyond what was expected. I apologize to many others at the front desk and also in the restaurant, for not remembering their names. Hope to return soon!
Aufenthalt von 3 Nächten im November 2021
Antwort von Vicky am 23. Nov. 2021
Dear Mrs. Barbara, A cordial greeting from Hotel Plaza Grande. Thank you very much for sending us your comments about your stay and for taking the time to mention our staff. We are glad to hear that you enjoyed your experience. It is our desire to meet the expectations of our guests. Best regards!

10/10 – Hervorragend

Felix, Cologne

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit und Personal & Service
It’s just marvelous. Go there and you will enjoy every moment.
Aufenthalt von 3 Nächten im August 2019
Antwort von Alonso Marin am 26. Aug. 2019
Thank you for your review.

10/10 – Hervorragend

Elena

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Vicky am 18. Apr. 2024
Estimada Elena, es un gusto saludarla. Muchas gracias por enviarnos su calificación a nuestro hotel. Nos alegra saber que cumplimos con sus expectativas y estaremos encantados de recibirla pronto nuevamente como nuestra huésped. Saludos.

10/10 – Hervorragend

Les

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hotel Plaza Grande is centrally located to what we wanted to see in 'Old Town' Quito. Our beautifully decorated suite was very comfortable and had great views of Plaza Grande and beyond (magical at dusk). Most of all we felt very safe and secure. The restaurant served excellent food and overall hotel staff was world class. Order ice cream in the restaurant for a fun surprise. Thank you to the staff at Hotel Plaza Grande. Well done!
Aufenthalt von 5 Nächten im Januar 2024
Antwort von Vicky am 1. März 2024
Dear Mr and Mrs Regula, we are delighted to read your comments, thanks for sharing your experience at our hotel. It was a pleasure to assist you during your stay in our city. We hope you have get home safe and thanks again. Best regards.

10/10 – Hervorragend

Elizabeth

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Stunning historic property with outstanding service.
Aufenthalt von 5 Nächten im Februar 2024
Antwort von Vicky am 15. Feb. 2024
Dear Mrs. Gowell, we appreciate your comments about our hotel and staff. Thanks for letting us know them. We were delighted to welcome you here. Best regards.

10/10 – Hervorragend

Kim

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great location. Friendly and helpful staff. Large clean room.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Vicky am 29. Jan. 2024
Dear Mrs. Burns, a warm greeting. We appreciate your comments about our location, staff and the room. It was a pleasure to assist you during your stay. Best regards and get home safe.

10/10 – Hervorragend

Jose

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
30 personal, muy amable
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Vicky am 29. Jan. 2024
Estimado Sr. Gil, nos alegra leer sus comentarios sobre nuestro hotel. Es un placer saber que recibió un servicio de calidad. Fue un gusto recibirlos en nuestro hotel y esperamos que puedan regresar pronto. Saludos.

10/10 – Hervorragend

VASILIY

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Super
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Vicky am 25. Jan. 2024
Dear Mr. Gorbenko, thanks for sharing your comment with us. It is a pleasure to know that you enjoyed your stay at our hotel. Best regards.

10/10 – Hervorragend

jamie

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice hotel in the historical center ! Super friendly and efficient staff . Spacious and clean rooms
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Vicky am 8. Jan. 2024
Dear Mr. Kmeid, we appreciate your comments about our hotel and staff. We were delighted to receive you here and look forward to see you soon again. Best regards.

10/10 – Hervorragend

Jon Michael, Seattle

Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Vicky am 22. Dez. 2023
Dear Mr. Goins, thanks for sharing your rating to our hotel. We are glad to know that you enjoyed your stay here. Best regards.

10/10 – Hervorragend

Linda-Marie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Best location possible for sightseeing by foot in the historic center. And the staff was simply amazing! So friendly and helpful. They made our stay wonderful!
Aufenthalt von 2 Nächten im November 2023
Antwort von Vicky am 22. Dez. 2023
Dear Mrs. Högsten, we are delighted with your comments about our location an our staff. It was a pleasure to welcome you here. Best regards.

10/10 – Hervorragend

Cynthia

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great staff and attention to detail.
Aufenthalt von 4 Nächten im November 2023
Antwort von Vicky am 30. Nov. 2023
Dear Mrs. Bediako, thanks for letting us know about your comments to our staff. We were delighted to welcome you here and we hope you had get safe home. Best regards.

10/10 – Hervorragend

Henry

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent staff and nice relaxed atmosphere. Very comfortable room and really enjoyed the breakfast
Aufenthalt von 1 Nacht im November 2023
Antwort von Vicky am 22. Nov. 2023
Dear Mr. Foster, we appreciate your comments about our hotel. Thanks for sahring your experience. It was a pleasure to assist you during your stay. We look forward to see you in a future. Best regards.

10/10 – Hervorragend

Jeffrey

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2023
Antwort von Vicky am 22. Nov. 2023
Dear Mr. Ross, Thanks for qualify your stay. It was a pleasure to welcome you here. Best regards.

10/10 – Hervorragend

Helen

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
10/10
This immaculate and charming hotel is the best location bar none as a base to explore Quito’s historic center. We had a gorgeous room facing the plaza so we could enjoy a terrific view and watch the people in this busy and most beautiful square. All staff were competent, professional, and pleasant and handled our questions perfectly. Many thanks for the wine, macarons, and chocolate awaiting us on check-in as well as the water bottles and coffee maker in the room! Restaurant was really good, too. Huge thanks to the front desk staffer who arranged for a private driver and tour guide for us on the day we checked out. We got to see everything we wanted! This was our first time in South America and Hotel Plaza Grande was the perfect introduction to the continent, Ecuador, and Quito.
Aufenthalt von 2 Nächten im November 2023
Antwort von Vicky am 17. Nov. 2023
Dear Mrs. Gunnarsson, we are delighted to read your comments about our hotel, the staff and our city. Thanks for taking the time to send your review. It was a pleasure to welcome you Quito and South America. I hope you are enjoying your trip and to get safe home. Best regards.

10/10 – Hervorragend

Robert

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very impressive with great staff service at time of check in and also service for further assistance with parking and dining, highly recommend Hotel Plaza Grande Quito to visitors.
Aufenthalt von 1 Nacht im November 2023
Antwort von Vicky am 17. Nov. 2023
Dear Mr. Chen, we appreciate your comments about your experience in our hotel. It was a pleasure to assist you during your visit to Quito. We look forward to you see in a future. Best regards.

10/10 – Hervorragend

Jaime

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im November 2023
Antwort von Vicky am 9. Nov. 2023
Estimado Sr. Bustillo, muchas gracias por enviarnos su calificación. Nos alegra saber que disfrutó de su estadía en nuestro hotel. Será un gusto recibirlo nuevamente en un futuro. Saludos.

10/10 – Hervorragend

Michael

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im September 2023
Antwort von Vicky am 16. Okt. 2023
Dear Mr. Sadowski, thanks for your feedback to our hotel. We are glad to know that you enjoyed your stay. It was a pleasure to receive you here and we look forward to see you soon again. Best regards.

10/10 – Hervorragend

Belinda

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I like the great restoration of a historical site
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Thanks for prefere us am 7. Okt. 2023
Thanks for your reviewMiss Belinda, was a pleasure to share with you

10/10 – Hervorragend

CESAR

Aufenthalt von 1 Nacht im September 2023
Antwort von Vicky am 19. Okt. 2023
Estimado Sr. Del Pozo, agradecemos mucho que haya calificado a nuestro hotel y nos alegra saber que todo estuvo bien durante su estadía. Gracias por escogernos para su visita a Quito. Esperamos que pueda visitarnos nuevamente en una futura ocasión. Saludos.

10/10 – Hervorragend

Martin

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im September 2023
Antwort von Vicky am 2. Okt. 2023
Dear Mr. Neiman, thanks for your rating to our hotel. We are glad to know that you enjoyed your stay. It will be a pleasure to receive you in a future again. Best regards.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2023
Antwort von Vicky am 25. Sept. 2023
Dear guest, we appreciate the time you took to send us your rating to our hotel. We are happy to know that you enjoyed your stay. Thanks for choosing us for your visit to Quito. Best regards.

10/10 – Hervorragend

Jenny

Mit der Familie gereist
Gut: Ausstattung
Great service! Fantastic staff. I will definitely hgo again.
Aufenthalt von 1 Nacht im August 2023
Antwort von Vicky am 1. Sept. 2023
Dear Mrs. Escobar, we aprreciate your comments about our staff. We were delighted to receive you here and it will be a pleasure to see you in a future. Best regards.

10/10 – Hervorragend

JUAN FRANCISCO

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Es una propiedad histórica, con la mejor ubicación en el patrimonial centro histórico y una calidad 5 estrellas en todo sentido. Súper recomendable !!
Aufenthalt von 1 Nacht im August 2023
Antwort von Hotel Plaza Grande am 17. Aug. 2023
Buenos Días Estimado Sr. Juan Francisco,Muchas gracias por sus comentarios.Estamos muy agradecidos por haber sido parte de su importante viaje. Esperamos nos visiten pronto!! Que tenga un excelente día. ¡Lo mejor para usted y su familia!

4/10 – Schlecht

susan

Gut: Sauberkeit und Zustand der Unterkunft
A Bad Experience in Quito
On the plus side, it is very beautifully decorated, our room was quite large and there were lots of fluffy towels and nice toiletries. We received a bottle of wine and some chocolate when we checked in, and the people at the front desk were very nice. But the negatives certainly overshadowed the positives, considering how much we paid for the room. The air conditioner was barely adequate, although we turned it down as low as possible, so we spent two uncomfortable nights. One of the main reasons for booking the hotel was to eat in their lovely restaurant, We even thought we made a reservation for our first night. However. when we checked in , we discovered that the restaurant had been closed for months and the only available restaurant was little better than a coffee shop, although they did serve dinners. The breakfast that was included in the room rate was very limited, with most of the other offerings an additional cost. Even at more modest hotels, we have enjoyed very nice buffets with many choices, but not at this hotel. And finally, our trip ended on a very negative note. The hotel is on a pedestrian street so we, with all of our luggage, walked to the corner with the bellman to meet our car. He didnt have a cart so we carried everything. While we were standing there someone took one of our bags, unfortunately the one with the presents we were bringing back home. The hotel never bothered to reach out to me afterwards, which would have been appreciated.
Aufenthalt von 2 Nächten im Juni 2023
Antwort von Vicky am 7. Juli 2023
Dear Ms. Fisch, a warm greeting from Quito. I am reading all your comments about your stay and first of all I want to thank you for taking the time to write your experience, we appreciate it.On the other hand, thank you for mentioning the things you liked such as the decoration, the amenities, the staff and others.As for the negative things, we are sorry for all the inconveniences you had. I assure you that we are reviewing in detail all the aspects mentioned to correct processes and improve. We would love to have a second opportunity to welcome you here and give you the memorable experience you deserve.If you have any further comments, please do not hesitate to contact us, thank you again for sending us your comments and once again I am sorry that your experience was not the best.Yours sincerely,Plaza Grande Hotel Team

10/10 – Hervorragend

Janet

Aufenthalt von 3 Nächten im Januar 2023
Antwort von Vicky am 29. Juni 2023
Estimada Janet, es un gusto saludarla. Le agradezco en nombre de todo nuestro equipo su calificación a nuestro hotel. Para nosotros fue un honor recibirla y asisitirle durante su estadía. La esperamos con mucho gusto en una futura ocasión. Saludos.

10/10 – Hervorragend

Julian

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was the perfect classic hotel in the old city and unique being right next to the presidential palace and so close to all the interesting sites in the old city. It is a unique hotel with great staff and the menu is excellent too reflecting Ecuadorian food at very reasonable prices. We just could not fault thus hotel. Furthermore they recommended a private guided tour company who also transferred us to and from the airport and our guide Andres was brilliant for our 3 days of touring a quite remarkable and under exposed tourist destination. I cannot thank the hotel staff enough for making the basis for our short vacation to Quito and the surrounding areas so memorable.
Aufenthalt von 4 Nächten im Juni 2023
Antwort von Vicky am 22. Juni 2023
Dear Mr. Stansfield, it is a pleasure to greet you. Thanks a lot for all your comments. We appreciate them and I have send your review to our staff. We are happy to know that you enjoyed your stay at our hotel, for us it was a pleasure to assist you. We hope you get home safe! Best regards.

10/10 – Hervorragend

Juan, Miami

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Vicky am 7. Juli 2023
Estimado Juan, muchas gracias por calificar a nuestro hotel. Esperamos que pueda visitarnos nuevamente, fue realmente un gusto recibirlo como nuestro huésped. Saludos.

10/10 – Hervorragend

Maria Carolina

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hotel delicioso e confortável
Hotel muito bonito e confortável, atendimento impecável
Aufenthalt von 2 Nächten im Mai 2023
Antwort von Vicky am 5. Juni 2023
Estimada Sra. Khury, nos alegra mucho recibir sus comentarios. Fue un gusto darle la bienvenida en nuestro hotel y nos complace saber que disfrutó de su estadía. Esperamos que pueda visitarnos nuevamente en un futuro. Saludos.

10/10 – Hervorragend

Isabel Marcia

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful hotel superb staff wonderful accommodations and great location. Staff was extremely attentive, food service was excellent.
Aufenthalt von 3 Nächten im April 2023
Antwort von Vicky am 5. Mai 2023
Dear Mrs. Schein, thank you very much for sending us your comments about your stay. We appreciate to know that you received a qality service. We were delighted to assist you here. Best regards.

10/10 – Hervorragend

carla

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff here is fantastic! Parking is not very easy but they help with luggage and everything else you might need.
Aufenthalt von 1 Nacht im März 2023
Antwort von Vicky am 14. Apr. 2023
Dear Mrs. Reyes, thanks for sending us your review and for mention our staff. Effectively the parking is kind of difficult due to the place we are located on (Plaza Grande) but I am glad to know that you had help. We hope you can visit us soon again. Best regards.

10/10 – Hervorragend

Dennis, St. George

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Absolutely beautiful hotel. Staff was so nice to work with; they go out of there way to help. Loved everything about this property.
Aufenthalt von 2 Nächten im März 2023
Antwort von Vicky am 13. März 2023
Dear Mrs. Wilding, thanks for all your comments about our hotel and the staff. We were delighted to serve you. We will be waiting for your next visit. Best regards.

10/10 – Hervorragend

Howard L

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
First-rate staff. Friendly, attentive and professional.
Aufenthalt von 3 Nächten im Februar 2023
Antwort von Vicky am 3. März 2023
Dear Mr. Tomb, thank you very much for your comments. We are glad to know taht you enjoyed your stay in our hotel. Best regards.

10/10 – Hervorragend

Richard

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property was great and the staff amazingly helpful. Alejandro was particularly amazing in solving a problem with a lost cell phone. He went above and beyond.
Aufenthalt von 3 Nächten im Februar 2023
Antwort von Vicky am 3. März 2023
Dear Mr. Bradley, thanks for your comments. We appreciate the time token to send us your experience. It will be a pleasure to welcome you here in a future. Best regards.

10/10 – Hervorragend

Brittney

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
MUST STAY!!!
MUST STAY IN QUITO! Great spot in Quito historic Center. The hotel goes above and beyond!! We were greeted with welcome drinks as well as a complimentary bottle of Ecuador wine and special Ecuador chocolates brought to the room. Staff were beyond friendly and accommodating. One day there was a problem getting into our room and they immediately brought us a complimentary drink and the issue was fixed in under 5 minutes. They provided a late check out for us and were super accommodating with our late night departure. Nothing but great things to say about the hotel and staff!! Complimentary breakfast was delicious as well!!! Room was big and beautiful!! Definitely “royal”. You will love your stay here!
Aufenthalt von 3 Nächten im Januar 2023
Antwort von Vicky am 27. Jan. 2023
Dear Mrs. Summerfield, in behalf all our team we want to thank you for sending us your comments. We appreciate the time you take to send them and we are delighted to know that you enjoyed your experience. It was a pleasure to welcome you here and assist you. We hope you had get safe home. Best regards.

10/10 – Hervorragend

Eric

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
5-star hotel in the heart of Quito!
This beautiful hotel takes you back in time as far as style. The location is incredible… right in the historic city center. You’re greeted with a warm towel upon arrival and the endless AMAZING customer service gives this hotel the 5-star caliber it advertises.
Aufenthalt von 1 Nacht im Januar 2023
Antwort von Vicky am 19. Jan. 2023
Dear Mr. Torices, thanks for taking the time to send us your comments about your stay. We appreciate all your comments and we are delighted to read them. It was apleasure to assist you at our hotel. Thanks for your visit to our city and for choosen us. Best regards.

10/10 – Hervorragend

Christopher

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Súper friendly from the moment I walked through the door. Chocolates and wine on the table and a cocktail to try. Beautiful clean room with a great view of a gorgeous city. Thank you
Aufenthalt von 1 Nacht im Januar 2023
Antwort von Vicky am 12. Jan. 2023
Dear Mr. Horton, we appreciate all your comments. It was a pleasure to welcome you here as our guest. We hope you had get home safe. Best regards.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
ótimo
Boa localização, no centro histórico de Quito, o hotel conta com quartos grandes, espaçosos e confortáveis, bem como o banheiro. Desde o check in fomos muito bem atendidos, os funcionários são atenciosos e prestativos e tornaram a nossa estadia na cidade uma ótima experiência.
Aufenthalt von 1 Nacht im Januar 2023
Antwort von Vicky am 12. Jan. 2023
Estimado huésped muchas gracias por dejarnos saber su opinión sobre nuestro hotel. Estamos realmente felices de saber que tuvo una buena experiencia. Estaríamos encantados de verlo en una futura ocasión. Saludos.

4/10 – Schlecht

Jeffry, Bedford Cors

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The location was excellent, the property was gorgeous and the staff were welcoming. We arrived at 10:00pm after a long day of traveling and just wanted to relax. Unfortunately there was a party on the rooftop with music so loud we actually had to shout to hear each other In the room. We repacked and checked out after one hour of torture, losing the non refundable prepayment. The staff kindly offered a different room but the walls of the elevator were shaking on the way down to the lobby. I recommend you check if there is a party scheduled if you intend to book for a weekend. We transferred to the Marriott which was not as conveniently located or as classically designed but was an island of tranquility in comparison.
Antwort von Vicky am 13. Dez. 2022
Dear Mr. Borror, warmest regards. Thank you for sending us your comments. We apologize for the discomfort you had at our hotel. We have implemented a new process to prevent this type of situation from happening again. We are very sorry and we hope you had a great time in our country and that you will consider us in your next visit. It will be a pleasure to receive and reward you. Best regards.

10/10 – Hervorragend

Angel, Hamden

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I’ve traveled all over the world, five countries in the last 12 months. I have to say that this hotel had the best customer service I’ve ever seen. I was treated like a king as a regular traveler. I never leave reviews but I want the next traveler to Quito to find this gem.
Antwort von Vicky am 11. Nov. 2022
Dear Mr. Lugo, we are delighted to read your comments about our hotel. We appreciate the time you took to send us your review. It was our pleasure to welcome and assist you here and we look forward to see you soon again. We hope you have got home safe. Thanks again and best regards.

10/10 – Hervorragend

Jorge

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Best Historic area hotel 5-stars
The service was fantastic, from the check-in to the check-out the staff was nothing but amazing. We had a welcome drink, bottle of wine and complimentary drinks. The entire staff is kind, serviceable and knowledgeable.
Aufenthalt von 2 Nächten im September 2022
Antwort von Vicky am 13. Sept. 2022
Dear Mr. Posada, we appreciate your comments. Thank you for mentioning our staff, I will forward your comments to them so they know about your experience. We were delighted to welcome you as guests and hope to see you again soon. Best regards.

10/10 – Hervorragend

Sabina

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Fantastic stay!
Aufenthalt von 1 Nacht im August 2022
Antwort von Vicky am 25. Aug. 2022
Thanks for your comment Mrs. Pradhan, it was a pleasure to receive you here. Best regards!

10/10 – Hervorragend

lupo

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good location & good service
Aufenthalt von 1 Nacht im Juni 2022
Antwort von Vicky am 9. Juni 2022
Thank you for your comments. We appreciate you taking the time to send it to us, best regards!

10/10 – Hervorragend

Mary

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Service was outstanding.
Aufenthalt von 2 Nächten im Mai 2022
Antwort von Vicky am 13. Juni 2022
Dear Mary, thank you for taking the time to send your rating to our hotel. We appreciate it!

10/10 – Hervorragend

brian, Grass Valley

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful Historic hotel in my favorite part of Quito. My second stay.
Aufenthalt von 3 Nächten im Mai 2022
Antwort von Vicky am 16. Mai 2022
Dear Mr, Brian, it is a pleasure to know that you had more than one experience in out hotel. It is a pleasure to know that the hotel was good for you and that you enjoyed the location. Best regards.

10/10 – Hervorragend

Lisa

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This is a lovely property, very personable service and touches. We enjoyed every minute of our stay and the very kind staff. We also had an excellent breakfast.
Aufenthalt von 2 Nächten im April 2022
Antwort von Vicky am 16. Mai 2022
Dear Mrs. Lisa, a warm greeting! Thanks for send your comments about our hotel, we are glad to know that you enjoyed your stay. Best regards.

10/10 – Hervorragend

Steven

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Outstanding service in a historic hotel. The rooms were beautiful, the location perfect and the service outstanding.
Aufenthalt von 2 Nächten im April 2022
Antwort von Vicky am 3. Mai 2022
Thanks for your opinion! It is a pleasure to read your comments.

10/10 – Hervorragend

Jonathan

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The service stands out. Just very nice people doing everything they can to make our stay special. We loved it.
Aufenthalt von 1 Nacht im April 2022
Antwort von Vicky am 3. Mai 2022
We are glad to hear that everything went well during your stay. We hope you had a memorable stay.

10/10 – Hervorragend

hedy, denver

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Location and service
Aufenthalt von 1 Nacht im März 2022
Antwort von Vicky am 30. März 2022
Dear Ms. Hedy, Thank you for sending us your comment. We were happy to welcome you in our hotel, best regards!

10/10 – Hervorragend

Thierry

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im März 2022
Antwort von Vicky am 14. März 2022
Dear guest, we are pleased to see your rating of our hotel. It has been a pleasure to receive and assist you, best regards.