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Bewertungen von Hotel San Francisco de Quito

3 out of 5
Hotel San Francisco de Quito
Sucre Oe 3-17 y Guayaquil, Centro Histórico, Quito

Bewertungen

8.8

Hervorragend

143 von insgesamt 258 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
76 von insgesamt 258 Gästebewertungen haben eine Bewertung von 8 - Gut" "
26 von insgesamt 258 Gästebewertungen haben eine Bewertung von 6 - Okay" "
9 von insgesamt 258 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 von insgesamt 258 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8.8/10

Sauberkeit

9.2/10

Personal & Service

8.0/10

Ausstattung

8.4/10

Zustand der Unterkunft

8.6/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

tanja

Aufenthalt von 3 Nächten im Dezember 2021

10/10 – Hervorragend

Andreas

Aufenthalt von 1 Nacht im November 2019

10/10 – Hervorragend

Fernando

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 6 Nächten im Februar 2024
Antwort von Gerente am 6. Mai 2024
Thanks for your stay! we are happy to know you liked our Hotel.Kind regards,

10/10 – Hervorragend

Keith, Chepstow

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff really good and helpful. A good breakfast each day. Really central in the old city for easy access to all areas. Well recommended
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Gerente am 6. Mai 2024
Dear Keith,Thanks for your comments! we are very happy to know you enjoyed your stay with us!Thanks for your stay!Kind regards,

10/10 – Hervorragend

Jenny

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel is exactly in the center city. It's walkable. The staff is very friendly and helpful.
Aufenthalt von 5 Nächten im April 2024
Antwort von Hotel San Francisco de Quito am 3. Mai 2024
Dear guest,Thanks for your review.Kind Regards Hotel San Francisco de Quito

10/10 – Hervorragend

Paul

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It's an old residence turned into a very nice specialty hotel. Staff is nice and the location is excellent.
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel San Francisco de Quito am 3. Mai 2024
Dear guest,Thanks for your review.Kind Regards Hotel San Francisco de Quito

10/10 – Hervorragend

Joseph

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Gerente am 22. Apr. 2024
Dear Joseph,Thanks for you stay, we are very happy to know you enjoyed your stay with us!Kind regards,

10/10 – Hervorragend

Sarah

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Gerente am 22. Apr. 2024
Dear Sarah,Thanks for taking the time!We are happy to know you enjoyed your stay with us!Kind regards,

10/10 – Hervorragend

Jennifer

Aufenthalt von 3 Nächten im Januar 2024
Antwort von Gerente am 3. Apr. 2024
Dear Jennifer,Thanks for taking the time!We are glad to know you enjoyed your stay with us,Kind regards,

10/10 – Hervorragend

Susan Karch

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The restored house was a lovely place to stay, with a lot of history. The room was very large and comfortable. It was safe during the daytime, but in that area of Quito, we did not walk after dark.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Gerente am 4. März 2024
Dear Susan,Thanks for your comments!We are very happy to know you liked our Hotel!! and enjoyed your stay with us!Kind regards,Sara

10/10 – Hervorragend

Savanna

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Such a cool stay! The 4th building in Quito with incredible history. Wonderfully welcoming staff happy to share local restaurant favorites as well as the history of the building and Quito. The vibe is the breakfast area was fitting to the old jail quarters. The view from the top veranda: breathtaking! Loved walking right out to the Saturday bustle of OldTown Quito. Easy $20uber ride to and from the airport. Loved the quirks but definitely needed the sleep noise app. Windows to the hall for ventilation added to the vibe of this vintage stay.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Gerente am 16. Feb. 2024
Dear Savanna,Thanks for your comments!We are very happy to know you liked our Hotel and enjoyed your stay wth us!Kind regards,

8/10 – Gut

Karen

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Perfect location for exploring downtown Quito. Very secure property with a 6th floor terrace and panoramic view of the surrounding area. Very unique, historic property.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Sara am 14. Feb. 2024
Thanks for your comments! this will help us to improve and keep our good service

10/10 – Hervorragend

Grace

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice and warm
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Gerente am 7. Feb. 2024
Dear Grace,Thanks again!!!Kind regards,

10/10 – Hervorragend

Grace

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful place
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Gerente am 7. Feb. 2024
Dear Grace,We are very happy to know you enjoyed your stayed!!Thanks!

8/10 – Gut

Terri

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Gerente am 7. Feb. 2024
Dear Terri,Thanks for taking the time, we are glad to know you liked our Hotel!Kind regards,

10/10 – Hervorragend

Byron

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Local charm, staff was very helpful and location was perfect
Aufenthalt von 11 Nächten im Januar 2024
Antwort von Gerente am 5. Feb. 2024
Dear Byron,Thanks for your comments!We are happy to know you enjoyed our Hotel.Kind regards,

8/10 – Gut

Craig, Ottawa

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
We stayed a few nights and was happy with the price paid and location. I arranged for airport pick up with the hotel but no one showed up. Fortunately, taxis were plentiful at the airport and cheaper. The hotel courtyard was beautiful, and the location of the hotel was perfect in the historical district. The room itself was very basic and very, very, noisy (from the layout of the hotel, other guests and no soundproofing). Breakfast was simple but adequate. Next time, I personally would stay elsewhere in the city where it is safer to walk at night, and take a cheap taxi to the historical district to visit.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Gerente am 5. Feb. 2024
Dear Craig,Thanks for your comments.The nicest and most touristic part of Quito is the old town, and it is safe to walk all around during the day, at night you just have to be a little careful as everywhere.Kind regards,

10/10 – Hervorragend

Jose A

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Beautiful hotel..! Tank Orbitz you the best..! 👍
Aufenthalt von 5 Nächten im Januar 2024
Antwort von Gerente am 26. Jan. 2024
Dear Jose,Thanks for taking the time!We are really happy to know you enjoyed our Hotel.Kind regards,

10/10 – Hervorragend

Sam

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Gerente am 15. Jan. 2024
Dear Sam,We are glad you enjoyed our Hotel!!Kind regards,

8/10 – Gut

Joi

Gut: Komfort des Zimmers
The room was nice and i was given a heater because it was cold each evening since it was an older building. I was given an iron for my clothing and the concierge was very nice and helpful with providing info on the neighborhood. I used the public train to go to the Aero bus station w/o any problem from his directions. I just didn't have anyone ever change my linen/make my bed or give me clean towels from the time I came until I left from Thurs to Mon. I asked twice to receive them. It may have been do to it being a holiday and ppl were off. The breakfast was really good and the staff there was really nice.
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Gerente am 15. Jan. 2024
Dear Joi,We are glad to know you enjoyed our Hotel!About towels, we have a sign that sayd if you want them to be changed, pleae leave them on the sink, otherwise hunging, this is for ecological issue, so we don't use more water and soap. So maybe you left the towels hunging, that means you are going to re use them.Kind regards,

8/10 – Gut

Claude

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff is efficient English is good Rooms are cute but no fans or ac
Antwort von Gerente am 8. Jan. 2024
Dear Claude,Thanks for your message.Quito is located in Highlands, it's a quite cold city, that's why Hotels or other buildings don't have fans or AC, 'cause we don't really need them.Kind regards,

10/10 – Hervorragend

James

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Lovely character hotel
We stayed three nights in this historic hotel. The hotel has lots of charm, the staff were very friendly and helpful. Located in the Centro Historica it was a short walk to the sights. The room was clean and the breakfast was good. Can be a bit noisy on the upper floors so might want to bring earplugs but the location more htna made up for that.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Gerente am 8. Jan. 2024
Dear James,Thanks for your comments, we really appreciate them!We are happy to know you enjoyed our Hotel!Kind regards,

8/10 – Gut

Angel

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Angel
Lovely old and historical building converted to a hotel, however it lacks the comfort and facilities of a modern hotel, something to consider! The location is superb, right at the historic center!
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Gerente am 2. Jan. 2024
Dear Angel,Thanks for your comment, when you stay in an old building it would be never like a new hotel, for example we can not have elavator, but we have the History and arquitecture that no other building has, and that's what our guest love.Kind regards,

10/10 – Hervorragend

James

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Gerente am 27. Dez. 2023
Dear James,We are very happy to know you enjoyed your stay with us.Thanks!Kind regards,

6/10 – Okay

Zack

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Sara am 14. Feb. 2024
Thanks for your comments! this will help us to improve and keep our good service

10/10 – Hervorragend

Tara

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The staff was extremely friendly and helpful. The location could not be better. Beautiful old hotel with great atmosphere
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Gerente am 18. Dez. 2023
Dear Tara,Thanks for taking the time to comment about us, we are very happy to know you enjoyed your stay with us!Kind regards,

10/10 – Hervorragend

Lucian

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im November 2023
Antwort von Gerente am 18. Dez. 2023
Dear Lucian,Thanks for taking the time, we are very happy to know you enjoyed your stay with us!Kind regards,

10/10 – Hervorragend

Cathy

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Gerente am 13. Dez. 2023
Dear Cathy,Thanks for taking the time!Kind regards,

10/10 – Hervorragend

Antonio

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Gerente am 12. Dez. 2023
Dear Antonio,Thanks for taking the time!Kind regards,

10/10 – Hervorragend

Tara

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful Old building and the staff is super helpful
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Gerente am 12. Dez. 2023
Dear Tara,We are glad to know you enjoyed your stay with us!Thanks for taking the time to write about us!Kind regards,

10/10 – Hervorragend

David

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Friendly helpful staff
Wonderful helpful staff that went above and beyond to help me after losing my cell phone. Highly recommend this 425 year old building now a hotel.
Free breakfast in an old prison tunnel
Phone says it all
Description of the breakfast tunnel
Aufenthalt von 7 Nächten im Dezember 2023
Antwort von Gerente am 11. Dez. 2023
Dear David,Thanks for your comments!We really appreciate you took the time to write about us and we are glad you liked our Hotel.Kind regards,

8/10 – Gut

luis enrique

Gut: Sauberkeit, Personal & Service und Ausstattung
Es un lugar increíble, pero el ruido que genera el exterior es demasiado
Aufenthalt von 7 Nächten im November 2023
Antwort von Gerente am 11. Dez. 2023
Estimado Luis Enrique,Gracias por su comentario, lo apreciamos!Estamos contentos que le haya parecido increíble nuestro Hotel!Durante el día puede haber un poco de bulla por el gran movimiento de gente que hay en nuestro Centro Histórico, aunque tenemos balcones y ventanas antiruido.Saludos cordiales,

10/10 – Hervorragend

Suzanne

Aufenthalt von 1 Nacht im November 2023
Antwort von Gerente am 18. Dez. 2023
Dear Suzanne,Thanks for taking the time to comment about us, we are very happy to know you enjoyed your stay with us!Kind regards,

10/10 – Hervorragend

Karen

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful, historic hotel. As it is a very old building it was loud, but very beautiful and the staff was lovely!
Aufenthalt von 2 Nächten im November 2023
Antwort von Gerente am 11. Dez. 2023
Dear Karen,Thanks for taking the time to write about us!We are glad to know you enjoyed your stay with us!Kind regards,

2/10 – Ungenügend

Oscar

Verbesserungswürdig: Sauberkeit
Unfurtunately i received the wrong room.. to small and too expensive
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Hotel San Francisco de Quito am 6. Nov. 2023
Dear guest,According to your reservation you requested a single standard room, and we gave you the room acoridng to this website, I am really sorry If the website give you the wrong information.Kind RegardsHotel San Francisco de Quito

8/10 – Gut

Jerry

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
My only problems were Wi-Fi reception and small room. Otherwise area in old town nice within walking distance to plaza. Nice restaurants off the plaza. Staff very helpful breakfast included
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Gerente am 22. Nov. 2023
Dear Jerry,Thanks for your comments, they always help us to improve.We are glad to know you liked our Hotel!Kind regards,

8/10 – Gut

JAMES

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff was nice and helpful. The location is great.
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Gerente am 22. Nov. 2023
Dear James,Thanks for taking the time, we are glad to know you liked our Hotel.Kind regards,

4/10 – Schlecht

Diana

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
Muy caro para el mal estado del hotel
Falta limpieza en la habitación, el horario de desayuno es solo de 7 a las nueve aparte que no está bueno.
Aufenthalt von 2 Nächten im September 2023
Antwort von Gerente am 22. Nov. 2023
Estimada Diana,Que pena que le haya parecido caro nuestro Hotel, más bien es de los más baratos del sector, y siendo una reliquia arquitectónica e histórica, y bien conservada, pues a partir de su última reconstrucción, estamos en constante mantenimiento.Nuestro desayuno es un desayuno común ecuatoriano bien completo, con huevos, pan, mantequilla, mermelada, café, té, leche, fruta de temporada, jugo natural, jamón o quesoSaludos cordiales,

10/10 – Hervorragend

Eduardo

Aufenthalt von 7 Nächten im September 2023
Antwort von Gerente am 22. Nov. 2023
Estimado Eduardo,Gracias por tomarse el tiempo de calificar nuestro Hotel, estamos felices de saber que estuvo satisfecho en su estadía!Saludos cordiales,

8/10 – Gut

Javier, brooklyn

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
One of the nicest place to stay in central Quito at this price point. Staff is super friendly/helpful. Courtyard is really pretty with a rooftop that opens. Amazing view from rooftop.
Aufenthalt von 1 Nacht im September 2023
Antwort von Gerente am 19. Sept. 2023
Dear Javier,Thanks for your comments! we are really happy to know you liked our Hotel.Kind regards,

8/10 – Gut

Jose, Santa Isabel

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
El personal es bien amable y siempre atento a aclarar cualquier duda. Las facilidades son tipo colonial muy bonita, especialmente el area del comedor. Un ambiente acogedor y seguro. Bien cerca de puntos históricos. Gracias por todo.
Aufenthalt von 7 Nächten im September 2023
Antwort von Gerente am 15. Sept. 2023
Estimado José,Gracias por su comentario!Nos alegra mucho que haya disfrutado de nuestro Hotel!Saludos cordiales,

6/10 – Okay

Verifizierter Reisender

Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im September 2023

6/10 – Okay

Victoria

Mit einer Gruppe gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
8 night stay Aug.26-Sept 3
We spent 8 nights here. We started the first night in a room in the main building. The noise was so loud that we asked to move and were put on the 4 floor way in the back. We loved our new room minus all the stairs. But the old historic hotel really grew on us and all its flaws were easy to understand when you take into consideration how old the building is. The issue that can not be overlooked is SAFETY. This hotel requires you to buzz in and out of the building. Unlike other hotels in the historic district that have a security officer this one does not. You are relying on the one staff person after 6 pm to buzz you in. We were left outside ringing the buzzer over and over on two nights. Both nights were before 8 pm. The first night was for 10 minutes the second 20 minutes. An older gentleman stayed with us the second night because HE was scared for our SAFETY. The historic district is TOTALLY NOT SAFE AT NIGHT. YOU CAN NOT LEAVE YOUR GUESTS LOCKED OUT OF THE SAFETY OF THE HOTEL AND ON THE STREETS AFTER DARK. I spoke to the manager and the assistant manager the next day. Both apologized when I told them that the night guy was asleep before 8pm and not sure all the guests (maybe 6 rooms full) were in for the night. For this reason alone I can not recommend this hotel at all.
Aufenthalt von 8 Nächten im August 2023
Antwort von Gerente am 11. Sept. 2023
Dear Victoria,Thanks for your comments, we apologise for any inconvenience, it's the first time a guest complains about openning the gate, we are always ready to open it immediately.We do have a guard from 7:00pm to 7:00am.Kind regards,

10/10 – Hervorragend

Elizabeth

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
A wonderful , safe ,quiet place to stay....huge room....the breakfast in the 'cellar' downstairs was excellent, everything was fresh and homemade....very friendly and helpful staff...lovely old hotel that looks as good as the pictures online...nice shower with lots of hot water!!! Bottled water in lobby to refill your own water bottles, nice bonus !!
Aufenthalt von 5 Nächten im August 2023
Antwort von Gerente am 12. Sept. 2023
Dear Elizabeth,Thanks a lot for your comments, we really appreciate you took the time.We are glad to know you liked our Hotel.Kid regards,

10/10 – Hervorragend

JORGE ARMANDO, davie

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hotel was very cean and well kept. Staff very friendly and knowledgeable. In a great location. Would stay there again
Antwort von Gerente am 5. Sept. 2023
Dear Jorge,Thanks for your stay and for taking the time to write about us, we are happy to know you liked our Hotel.Kind regards,

10/10 – Hervorragend

Jerry

Gut: Ausstattung
In historic district near plaza. Lots of activities and interesting events
Aufenthalt von 4 Nächten im August 2023
Antwort von Gerente am 4. Sept. 2023
Dear Jerry,Thanks for taking the time to write about us!We are very happy you liked our Hotel!Kind regards,

6/10 – Okay

Mark

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Ausstattung
First of all, the staff here is fantastic! They are beyond friendly and helpful, and we felt very lucky to have their help, advice, and good cheer. Sadly, though, I don't think I'd stay here again. The atrium is gorgeous, but the rooms are very dark (no windows), the bathrooms smell quite bad, the breakfast is not good, and it is rather loud, as people gather loudly in the atrium and all the rooms face there.
Antwort von Gerente am 1. Sept. 2023
Dear Mark,Thanks for your comments.About breakfast we served the traditional ecuadorian breakfast which is fruit (2 kind), bread, cheese or ham, jam, butter, coffee or tea, natural juice, eggs, we are sorry it was not good for you.Kind regards,

8/10 – Gut

Shakeel

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice place
Aufenthalt von 4 Nächten im August 2023
Antwort von Gerente am 1. Sept. 2023
Dear Shakeel,Thanks for your coment!! we appreciate it.Kind regards,

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Reccomend!
Pleasant and beautiful hotel with friendly and accommodating staff.
Aufenthalt von 5 Nächten im Juli 2023
Antwort von Gerente am 7. Aug. 2023
Dear guest,We are glad you liked our Hotel!Thanks for your stay.Kind regards,

10/10 – Hervorragend

David

Aufenthalt von 2 Nächten im Juli 2023
Antwort von Gerente am 28. Juli 2023
Dear David,Thanks for taking the time to give us a 10!!We really appreciate it.Kind regards,