Dear Micheal,We are sorry that you did not enjoy your time with us. Our team wants to ensure our guests are happy when they are here. We always want to hear from our guests when they are here so we can address issues such as the air conditioner unit so our guests are not uncomfortable. We have been working with Hilton on our renovation plan to continue to improve.Please have a very safe week.At your service,Tom LubbeGeneral Manager

Dear Ashtin,Thank you very much for the 5 star review from your recent time with us, it is greatly appreciated. Please come back to see us very soon and have a great week.At your service,Tom LubbeGeneral Manager

Jeremy,On behalf of the entire staff at the hotel, thank you for staying with us and letting us know about your visit. We always appreciate hearing from our guests so we can continue to improve.Have a safe week.Yours in Hospitality,Tom LubbeGeneral Manager

Dear ChristinaWe are so grateful that you enjoyed your time with us and gave us a 5 star review.Please come back to see us soon.Have a very safe week.Yours in Hospitality,Tom LubbeGeneral Manager

Dear JoyceWe are so grateful for you five star review from your visit with us and we hope to see you again very soon.Please have a great rest of the week.At your service,Tom LubbeGeneral Manager

Dear Tina,Thank you for your 5 point review from your recent visit.Please come back to see us soon and have a great week.Sincerely,Tom LubbeGeneral Manager

Dear CanonThank you for your nice comments about our hotel and our staff, it is truly appreciated.We hope to see you again soon.Please have a safe week.Yours in Hospitality,Tom LubbeGeneral Manager

Dear Jacques,Please accept our apologies for issues that you had while you were here. We hope that we can get another chance to host you again to improve your experience.We hope you have a safe week.At your service,Tom LubbeGeneral Manager

Ms. Nakia,We appreciate you letting us know about your visit. We are sorry about the check in as two of our other team members were dealing with a medical issue with one of our guests that pulled them away from the desk during the time you were checking is as we always want our guests to have a quick check in and we truly want to thank you for letting us know about the slow checkin.Please enjoy your week and we hope we get another chance to host you in the future.At your service,Tom LubbeGeneral Manager

Dear Alisha,Thank you very much for your 5 star review from your recent visit to our hotel. Please come back to see us very soon.Have a great day.At your service,Tom LubbeGeneral Manager

Dear Ali,Thank you for your AMAZING comment! We love to hear that. Have a safe weekend.At your service,Tom LubbeGeneral Manager

Dear Harry,Thank you very much for your 5 star review from your stay with us. We hope to see you again very soon.At your service,Tom LubbeGeneral Manager

Dear Chandni,Thank you very much for your 5 star review from your recent stay. We love to hear from our guests so we can always improve.Please have a great day.At your service,Tom LubbeGeneral Manager

Dear Hannah,On behalf of the entire team, we appreciate your 5 star review from your time at our hotel. Please come back to see us soon.Have a great day.Yours in Hospitality,Tom LubbeGeneral Manager

Dear PankajWe appreciate your comments and we are always looking to improve our facilities and service. We thank you for taking the time to let us know about your visit.Have a safe week,Tom LubbeGeneral Manager

ThomasWe are sorry about the issue while you were here. Expedia had booked you into a handicap accessible room and the towel rack is necessary for a guest that may not be able to reach a towel rack that may be higher. We have shared your comments with our team to address the issue with the cleanliness of that item.Please have a safe weekend.SIncerely,Tom LubbeGeneral Manager

Thankyou very much for the 5 star review and we hope to see you again very soon.Have a very safe week!Sincerely,Tom LubbeGeneral Manager

Thank you for staying with us and letting us know about your time with us. The hotel is in the process of replacing a lot of items around the hotel and we are sorry this issue happened while you were here.We hope you have a very safe weekend.At your service,Tom LubbeGeneral Manager

Dear Bryan,We appreciate your nice comments about our food and staff and we are always looking to improve our hotel. We hope to see you again.At your service,Tom LubbeGeneral Manager

Dear DennisOn behalf of the entire team at the Doubletree we are sorry that you did not enjoy your second stay with us earlier this month. We are always striving to ensure our guests are satisfied and we appreciate you letting us know about your disappointment so we can work on this.Please have a safe week.Sincerely,Tom LubbeGeneral Manager

Dear AshleyThe team is so happy that your husband and yourself enjoyed your visit and will be back to see us.Please have a very safe week!!At your service,Tom LubbeGeneral Manager

Dear Collison.Thank you very much for staying with us and letting us know about your time at the hotel. We appreciate your kind comments about our team and the hotel.We look forward to your next visit.Sincerely,Tom LubbeGeneral Manager

Dear Joshua,We appreciate the 10 point review and look forward to seeing you again.Have a great week.Yours in Hospitality, Tom LubbeGeneral Manager

Dear Ricardo,Thank you very much for your visit and your nice comments about our team. Please have a very safe weekend and hope to see you again very soon.At your service,Tom LubbeGeneral Manager

Dear Amber,We are grateful for your business and your 10 point rating from your visit.Please come back to see us.Sincerely,Tom LubbeGeneral Manager

Dear Michael, Thank you very much for the 10 star review from your most recent stay at our hotel. We hope to see you again in the future.Please have a safe week.At your service,Tom LubbeGeneral Manager

Phillip,On behalf of the entire team, we are grateful that you stayed with us and gave us a 5 star review. Please come back to see us soon and please have a great weekend.Sincerely,Tom LubbeGeneral Manager

Dear Carlene,Thank you very much for your kind comments about your stay. The hotel is always making improvements for all of guests and we have more things planned for later this year.Have a great day.At your service,Tom LubbeGeneral Manager

Dear Kimberly,Thank you very much for letting us know about your stay. We are always looking at ways to improve our property. The team hopes that we can see you again.Yours in Hospitality,Tom LubbeGeneral Manager

Dear Timothy,We are sorry that our team was not able to give you the level of service that we strive for during your recent visit. We hope we can get another opportunity to show you our award winning service on a return trip. Please have a very safe week.Sincerely, Tom LubbeGeneral Manager

Dear Deonte,We are so happy that you stayed with us and took your valuable time to write a nice review of our hotel. Please come back to see us very very soon.Sincerely,Tom LubbeGeneral Manager

Patrick,We appreciate your 5 star review from your time with us and we hope to see you again very very soon.Please have a safe week.At your service,Tom LubbeGeneral Manager

Thank you very much for the 10 point review from your visit with us. We truly hope you have a great weekend and hope to see you again very soon.At your service,Tom LubbeGeneral Manager

Fernando,We are so happy about your "great property" comment. We hope to see you again soon.Sincerely,Tom LubbeGeneral Manager

Dear FlorenciaThank you very much for your 5 star review. We strive for no surprises!!!Have a very safe week.At your service,Tom LubbeGeneral Manager

Dear SiannaThankyou very much for staying with us and letting us know about the issue with the room service so we can address with the team.We are so happy that the rest of your trip was great.Have a great week.Yours in Hospitality,Tom LubbeGeneral Manager

Dear Shaquetta,Thank you very much for your 5 stay review. We are happy that we were able to take care of you after you missed your flight. We hope to see you again very soon.Please have a safe week.At your service,Tom LubbeGeneral Manager

Dear Susie,Thank you for your 5 star review and we hope to see you again soon. Have a safe week.Sincerely,Tom LubbeGeneral Manager

We are grateful for your 10 point review. Be be safe and stay warm this week.Sincerely, Tom LubbeGeneral Manager

Darrell,Thank you very much for your 5 star review from your recent stay, we truly appreciate this.Please have a safe week.At your service,Tom LubbeGeneral Manager

Dear John,We truly appreciate the 10 point review and we hope to see you again very soon.Please have a great rest of the week.Sincerely,Tom LubbeGeneral Manager

Dear Richard, On behalf of the entire team thank you for staying with us. The hotel is working on a few things around the property and prioritizing what needs to be completed first.Have a safe week.Yours in Hospitality,Tom LubbeGeneral Manager

Dear Elizabeth,We appreciate your nice comments about our team.. We hope to see you again very very soon.Have a great day.At your service,Tom LubbeGeneral Manager

Dear Conor,We are so happy for the 5 star review. Please have a great weekend and hope to see you soon.At your service,Tom LubbeGeneral Manager

Dear Gwentilyn,Thank you very much for your 10 point review from your time with us.We hope you have a very safe New Year and look forward to seeing you soon.At your service,Tom LubbeGeneral Manager

JessicaWe are so happy that you gave us a 10 point review. We hope that we get a chance to see you again and that you enjoyed the holiday season.At your service,Tom LubbeGeneral Manager

Iris,Our team is so happy that you enjoyed your time with us. Please have a great week and hope to see you soon.Sincerely,Tom LubbeGeneral Manager

Dear Marissa,Thank you for your nice comments about our team and hotel. We hope to see you again very soon and have a safe holiday season.At your service,Tom LubbeGeneral Manager

Dear Josue,Thank you very much for the 5 star review from your recent stay. We always love hearing from our guests about their visit.Please have a safe weekend.

Thank you for staying with us. See you soon.