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Bewertungen von De Vere Wokefield Estate

3.5 out of 5
De Vere Wokefield Estate
Wokefield Park, Goodboys Lane, Mortimer, Reading, England

Bewertungen

8.0

Sehr gut

139 von insgesamt 324 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
94 von insgesamt 324 Gästebewertungen haben eine Bewertung von 8 - Gut" "
50 von insgesamt 324 Gästebewertungen haben eine Bewertung von 6 - Okay" "
23 von insgesamt 324 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
18 von insgesamt 324 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8.4/10

Sauberkeit

8.4/10

Personal & Service

8.0/10

Ausstattung

8.2/10

Zustand der Unterkunft

8.0/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Tobias

Mit der Familie gereist
90% der Gäste müssen in hässliches Nebengebäude.
Wir hatten nicht erwartet in einem Nebengebäude mit Gewerbegebiet-Charm zu nächtigen. Es sollte ein Highlight unserer England Reise werden aber es war „nur“ ein Kongress- / Businesshotel wie viele andere auch, nicht mal das Frühstück konnten wir im Haupthaus einnehmen.
Aufenthalt von 2 Nächten im August 2023
Antwort von Kelly Norris am 7. Sept. 2023
Good Afternoon, I hope you are well. Thank you for taking the time to review our hotel and leave your feedback. When booking it does state what part of the hotel you will be staying in, but I will look into this further. Sorry for any inconvenience.Kind Regards, Guest Relations Team

8/10 – Gut

Carlo

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Schöne Anlage umgeben von einem Golfplatz
Aufenthalt von 2 Nächten im Juni 2023
Antwort von Kelly Norris am 4. Juli 2023
Good Morning, Thank you for taking the time to review our hotel. We are pleased you enjoyed your stay and hope to welcome you again soon. Kind Regards, Guest Relations Team

4/10 – Schlecht

Imme

Mit einer Gruppe gereist
Gut: Komfort des Zimmers
Verbesserungswürdig: Sauberkeit und Personal & Service
Unterdurchschnittlich
Ich bin sehr enttäuscht von meinem Aufenthalt. Zimmer nicht sauber. Sehr schlechter Service.
Aufenthalt von 3 Nächten im Juni 2022
Antwort von EG am 20. Juli 2022
Dear Guest , Thank you for your valued feedback, i sincerely apologise that your visit did not meet your expectations and i shall investigate your thoughts accordingly. Best wishes Elizabeth Gore Senior Guest Relations Manager

2/10 – Ungenügend

Michael

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
To be avoided at all costs - personally I could not even buy bottle water for my room as they have a water fountain system! But don’t provide jugs
Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

Hugh

Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
Spacious and clean
Aufenthalt von 1 Nacht im April 2024
Antwort von Kelly Norris am 6. Mai 2024
Hi Hugh, Thank you for taking the time to review our hotel. We hope to welcome you again soon. Kind Regards, Guest Relations Team

10/10 – Hervorragend

Prajendra

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The staff, particularly Jasmine, were excellent in gheur customer service.
Aufenthalt von 1 Nacht im April 2024
Antwort von MH am 27. Apr. 2024
Dear Prajendra,Thank you for sharing your feedback about your recent stay at our hotel. We are pleased to hear that you enjoyed your stay with us and we look forward to welcoming you back to the property soon. Kind Regards, The Guest Relations Team

10/10 – Hervorragend

Makhosini

Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
Peace and quiet
Aufenthalt von 1 Nacht im April 2024
Antwort von MH am 27. Apr. 2024
Dear Makhosini,Thank you for sharing your feedback about your recent stay at our hotel. We are pleased to hear that you enjoyed your stay with us and we look forward to welcoming you back to the property soon. Kind Regards, The Guest Relations Team

8/10 – Gut

Paul

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Kelly Norris am 22. Apr. 2024
Hi Paul. Thank you for the great review of our hotel. We are pleased you enjoyed your stay and we hope to welcome you again soon. Kind Regards, Guest Relations Team

10/10 – Hervorragend

Sonia

Mit der Familie gereist
Gut: Ausstattung und Zustand der Unterkunft
Good hotel
Aufenthalt von 1 Nacht im April 2024
Antwort von Kelly Norris am 22. Apr. 2024
Good Evening Sonia, Thank you for the great review! We hope to welcome you again soon. Kind Regards, Guest Relations Team

10/10 – Hervorragend

Steve

Mit Haustieren gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff were so friendly, helpful and professional. Every member of staff that we met were a credit to the brand hotel. My wife and I plus our german shepherd thoughily enjoyed our stay. Plenty of area to walk our dog and lovely areas for us to have breakfast. Will definitely return when in the area again.
Aufenthalt von 1 Nacht im April 2024
Antwort von Kelly Norris am 11. Apr. 2024
Good Afternoon Steve, Thank you for the great review, we are pleased you all enjoyed your stay and we will look forward to welcoming you again in the near future. Kind Regards, Guest Relations Team

8/10 – Gut

Nathan

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We enjoyed our stay at Wokefield Park Estate...The hotel complex is large and has plenty to do, even for our seven yr old who was with us.. The hotel was clean and comfortable, if you opt for the delux or suite rooms in the manor, you will not be disappointed. The real standout for us was how polite and helpful the staff were, and the personal touch we experienced on our trip. I would recommend a stay at the De Vere Wokefield
Aufenthalt von 2 Nächten im April 2024
Antwort von Kelly Norris am 11. Apr. 2024
Good Afternoon Nathan, Thank you for the great review. We are pleased you enjoyed your stay and we hope to welcome you again soon.Kind Regards, Guest Relations Team

10/10 – Hervorragend

Paul

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
A great suite that was great value for the money!
Aufenthalt von 1 Nacht im März 2024
Antwort von Kelly Norris am 11. Apr. 2024
Good Afternoon, Thank you for the great review. We hope to welcome you again soon. Kind Regards, Guest Relations Team

6/10 – Okay

Erin

Aufenthalt von 1 Nacht im April 2024
Antwort von Kelly Norris am 11. Apr. 2024
Good Afternoon, Thank you for taking the time to leave a review. We hope to welcome you again in the near future. Kind Regards, Guest Relations Team

8/10 – Gut

Melanie, Bristol

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Kelly Norris am 16. März 2024
Good Morning, Thank you for taking the time to review our hotel. We are pleased you enjoyed your stay and we hope to welcome you again soon. Thank youKind Regards, Guest Relations Team

10/10 – Hervorragend

Clinton

Aufenthalt von 1 Nacht im März 2024
Antwort von Kelly Norris am 3. Apr. 2024
Good Evening, Thank you for the great review. We are pleased you enjoyed your stay with us. Kind Regards, Guest Relations Team

10/10 – Hervorragend

Anoop

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Februar 2024
Antwort von MH am 5. März 2024
Dear Anoop,Thank you for your valued feedback, I'm delighted you enjoyed your time with us and I do hope to have the pleasure of welcoming you again soon. Kind Regards,The Guest Relations Team

10/10 – Hervorragend

Gary

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Kelly Norris am 3. Apr. 2024
Hi Gary, Thank you for the great review of our hotel. We hope to welcome you again soon. Kind Regards, Guest Relations Team

2/10 – Ungenügend

Jonathan

Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Aufenthalt von 1 Nacht im Februar 2024
Antwort von MH am 5. März 2024
Dear Jonathan,Thank you for taking time to conduct your review regarding your recent stay. I would like to apologise that you faced difficulties during your time here at De Vere Wokefield Estate. We are always looking for ways to improve what we offer to our guests and we are glad to take your feedback on board to discuss and action upon the issues you outlined. We hope to welcome you back again.Kind Regards,The Guest Relation Team

6/10 – Okay

Simon

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von MH am 18. Feb. 2024
Dear Simon,Thank you for your valued feedback, I do hope to have the pleasure of welcoming you again soon. Kind Regards,The Guest Relations Team

10/10 – Hervorragend

Lee

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Kelly Norris am 15. Feb. 2024
Good Morning Lee, Thank you for taking the time to leave a great review of our hotel. We are pleased you enjoyed your stay and hope to welcome you again soon. Kind Regards, Guest Relations Team

8/10 – Gut

brett

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
I n new part all quiet and clean
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Kelly Norris am 7. Feb. 2024
Good Morning, Thank you for taking the time to review our hotel. We are pleased you enjoyed your stay and we hope to welcome you again soon. Kind Regards, Guest Relations Team

8/10 – Gut

Paul

Mit einer Gruppe gereist
Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Kelly Norris am 7. Feb. 2024
Good Morning Paul, Thank you for the review of our hotel. We hope to welcome you again soon. Kind Regards, Guest Relations Team

10/10 – Hervorragend

Jo

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Kelly Norris am 3. Apr. 2024
Hi Jo, Thank you for taking the time to leave us a great review. We are so pleased you enjoyed your stay. Kind Regards, Guest Relations Team

10/10 – Hervorragend

Narinder

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Kelly Norris am 16. Jan. 2024
Good Morning, Thank you for the great review of our hotel. We are so pleased you enjoyed your stay. We hope to welcome you again soon.Kind Regards, Guest Relations Team

10/10 – Hervorragend

Sue

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Pre Christmas Visit
A very welcome stop over for us. Hotel Christmas decorations where stunning. Everything was just perfect. A perfect place for two weary travellers to stay. Our dog was welcome too
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Kelly Norris am 9. Jan. 2024
Good Afternoon Sue, Thank you for the great review of our hotel. We are so pleased you enjoyed your stay and we hope to welcome you again soon. Kind Regards, Guest Relations Team

6/10 – Okay

Christopher

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Kelly Norris am 9. Jan. 2024
Good Afternoon, Thank you for taking the time to review our hotel. We hope to welcome you again soon. Kind Regards, Guest Relations Team

10/10 – Hervorragend

B

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Kelly Norris am 12. Dez. 2023
Good Afternoon, Thank you for your great review. We are pleased you enjoyed your stay with us and we hope to welcome you again soon. Kind Regards, Guest Relations Team

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Room was made up for 2 and not the 3 people. Not impressed for the price of the stay but it was resolved in time.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von MH am 11. Dez. 2023
Dear Guest,Thank you for your valued feedback, I'm delighted you enjoyed your time with us and I do hope to have the pleasure of welcoming you again soon. Kind Regards,The Guest Relations Team

10/10 – Hervorragend

Calvin

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von MH am 11. Dez. 2023
Dear Calvin,Thank you for your valued feedback, I'm delighted you enjoyed your time with us and I do hope to have the pleasure of welcoming you again soon. Kind Regards,The Guest Relations Team

10/10 – Hervorragend

Lawrence

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von MH am 11. Dez. 2023
Dear Lawrence,Thank you for your valued feedback, I'm delighted you enjoyed your time with us and I do hope to have the pleasure of welcoming you again soon. Kind Regards,The Guest Relations Team

10/10 – Hervorragend

Chris

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Friendly staff very comfortable and relaxing
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von MH am 11. Dez. 2023
Dear Chris,Thank you for your valued feedback, I'm delighted you enjoyed your time with us and I do hope to have the pleasure of welcoming you again soon. Kind Regards,The Guest Relations Team

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Plesemtly surprised business traveller.
As good as it can be.
Aufenthalt von 1 Nacht im November 2023
Antwort von MH am 5. Dez. 2023
Dear Guest,Thank you for your valued feedback, I'm delighted you enjoyed your time with us and I do hope to have the pleasure of welcoming you again soon.Kind Regards,The Guest Relations Team

8/10 – Gut

Sandra

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Kelly Norris am 5. Dez. 2023
Good Morning, Thank you for taking the time to review our hotel, we are pleased you enjoyed your stay and we hope to welcome you again. Thank youGuest Relations Team

4/10 – Schlecht

Christopher

Verbesserungswürdig: Personal & Service
There was no heating in our room and even though we requested a portable heater multiple times, they never provided one. Staff looked like they wanted to do anything but be hospitable.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Kelly Norris am 5. Dez. 2023
Good Morning, I hope you are well. Thank you for taking the time to review our hotel. Please accept our apologises you did not get the heater as requested and that you didn't find the team helpful. I will be sure to pass your comments on. I hope we can welcome you again in the future. Kind Regards, Guest Relations Team

8/10 – Gut

David

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good location for my business trip.
Aufenthalt von 1 Nacht im November 2023
Antwort von MH am 30. Nov. 2023
Dear David,Thank you for your valued feedback, I'm delighted you enjoyed your time with us and I do hope to have the pleasure of welcoming you again soon. Kind Regards,The Guest Relations Team

8/10 – Gut

Neale

Aufenthalt von 2 Nächten im November 2023
Antwort von MH am 18. Dez. 2023
Dear Neale,Thank you for your valued feedback, I'm delighted you enjoyed your time with us and I do hope to have the pleasure of welcoming you again soon. Kind Regards,The Guest Relations Team

10/10 – Hervorragend

Russell

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice hotel in pleasant countryside location. Reception staff were very helpful. Room was spacious and clean.
Aufenthalt von 1 Nacht im November 2023
Antwort von MH am 26. Nov. 2023
Dear Russell,Thank you for taking the time to leave a review from your recent stay. We are delighted that you have enjoyed your stay and we look forward to welcoming you back to the property soon.Kind Regards,Marriam HamidSenior Guest Relations Manager

4/10 – Schlecht

Kate

Aufenthalt von 1 Nacht im November 2023
Antwort von MH am 20. Nov. 2023
Dear Kate,Thank you for taking time to conduct your review regarding your recent stay. I would like to apologise that you faced difficulties during your time here at De Vere Wokefield Estate. We are always looking for ways to improve what we offer to our guests and we are glad to take your feedback on board to discuss and action upon the issues you outlined. We hope to welcome you back again.Kind Regards,The Guest Relations Team

10/10 – Hervorragend

Elaine

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lovely stay, very hospitable, great breakfast and beautiful grounds
Antwort von MH am 15. Nov. 2023
Dear Elaine,Thank you for your valued feedback, I'm delighted you enjoyed your time with us and I do hope to have the pleasure of welcoming you again soon. Kind Regards,The Guest Relations Team

10/10 – Hervorragend

Bob

Aufenthalt von 1 Nacht im November 2023
Antwort von MH am 13. Nov. 2023
Dear Bob,Thank you for your valued feedback, I'm delighted you enjoyed your time with us and I do hope to have the pleasure of welcoming you again soon. Kind Regards,The Guest Relations Team

8/10 – Gut

John

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2023
Antwort von MH am 12. Nov. 2023
Dear John,Thank you for your valued feedback, I'm delighted you enjoyed your time with us and I do hope to have the pleasure of welcoming you again soon. Kind Regards,The Guest Relations Team

10/10 – Hervorragend

Andrew, Poole

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Super nice place in quiet countryside good for relaxing weekend away. Staff are very nice and accommodating and Pool is amazing, Sauna is also good but was out of order so hopefully this will be working next time we come. Will definitely re visit as this is one of our favourite places. Staff on check in was amazing and they upgraded our room so we had a door looking out on golf course which was super nice.
Aufenthalt von 1 Nacht im November 2023
Antwort von MH am 12. Nov. 2023
Dear Andrew,Thank you for your valued feedback, I'm delighted you enjoyed your time with us and I do hope to have the pleasure of welcoming you again soon. Kind Regards,The Guest Relations Team

10/10 – Hervorragend

chris

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Overnight business stay.
Good spacious property. Like the pool. Good value.
Aufenthalt von 1 Nacht im August 2023
Antwort von MH am 12. Nov. 2023
Dear Chris,Thank you for your valued feedback, I'm delighted you enjoyed your time with us and I do hope to have the pleasure of welcoming you again soon. Kind Regards,The Guest Relations Team

10/10 – Hervorragend

Ansar

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful place
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von MH am 1. Nov. 2023
Dear Ansar,Thank you for your valued feedback, I'm delighted you enjoyed your time with us and I do hope to have the pleasure of welcoming you again soon. Kind Regards,Marriam HamidSenior Guest Relations Manager

6/10 – Okay

Annette

Mit einer Gruppe gereist
Gut: Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Sauberkeit
Too much to pay for drinks
The staff were fine and sent us off to our room. We got in and found that you could actually write your name in the dust on the glass topped bedside table. Everything else was OK. We went for a bar meal in the sports area, choose curry each and two glasses of wine. The bill was £60 plus. Staggered, we looked at the prices and found that a large red was £15 plus and a medium £11 plus. Way too much to be charging for drinks.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von MH am 1. Nov. 2023
Dear Annette,Thank you for your review. I'm glad to hear you enjoyed aspects of your visit. I do apologise for any hindrances you have experienced and shall discuss your thoughts with the team accordingly. I do hope we can welcome you again soon.Kind Regards,Marriam HamidSenior Guest Relations Manager

8/10 – Gut

Haroon

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice views
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von MH am 1. Nov. 2023
Dear Haroon,Thank you for your valued feedback, I'm delighted you enjoyed your time with us and I do hope to have the pleasure of welcoming you again soon. Kind Regards,Marriam HamidSenior Guest Relations Manager

10/10 – Hervorragend

Zaynah

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lovely place for a getaway. Beautiful area and very clean. Worth the money and facilities were great. Would definitely visit again!
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von MH am 1. Nov. 2023
Dear Zaynah,Thank you for taking the time out to leave a review. We are delighted that you enjoyed your stay and we look forward to welcome you back to the property soon.Kind Regards,Marriam HamidSenior Guest Relations Manager

4/10 – Schlecht

Jason

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von MH am 13. Nov. 2023
Dear Jason,Thank you for taking time to conduct your review regarding your recent stay. I would like to apologise that you faced difficulties during your time here at De Vere Wokefield Estate. We are always looking for ways to improve what we offer to our guests and we are glad to take your feedback on board to discuss and action upon the issues you outlined. We hope to welcome you back again.Kind Regards, The Guest Relations Team

10/10 – Hervorragend

michael

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Kelly Norris am 22. Okt. 2023
Good Morning, Thank you for the great review of our hotel, we are so pleased you enjoyed your stay. Kind Regards, Guest Relations Team

10/10 – Hervorragend

B

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
nice clean room, very quiet
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Kelly Norris am 17. Okt. 2023
Good Evening, Thank you for taking the time to review our hotel, we are so pleased you enjoyed your stay. Kind Regards, Guest Relations Team