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Avis sur Wesley Gate Apartments

4 out of 5
Wesley Gate Apartments
Wesley Gate, Queen's Road, Reading, England

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 7 avis sur 13." "
Note des voyageurs de 8 (Bien), d’après 5 avis sur 13." "
Note des voyageurs de 6 (Satisfaisant), d’après 0 avis sur 13." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 13." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 13." "

8,6/10

Propreté

9,4/10

Personnel et service

8,0/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

Avis

8/10 Bien

Keila

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Overall a very nice property and would stay again. PROS: Good location to shopping and dining. Large enough space for 4, updated appliances and amenities. Cons: Rather loud as the windows are older and not sealed very well, This also meant it was colder in the apartment. A few blankets would have been nice to have, but realize could be hard with Covid. Also bright street lights right outside the window and the curtains don't keep out the light.
Séjour de 6 nuits en novembre 2021

4/10 Médiocre

REUBEN

Voyage en couple
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Location was convenient however the flat could have been cleaner and the shower enclosure door wasn’t secure.
Séjour de 3 nuits en août 2021
Réponse de Hostly le 22 sept. 2021
Hello Reuben, thank you for your review - we will definitely bring this up with our cleaning team, as it isn't the norm for the cleaning to not be to high standards, and will ensure our maintenance team attends to the shower enclosure door too. We hope to have you stay again next time you're in the area :) All our best - Team Hostly

8/10 Bien

Sonia

Voyage en famille
Les points forts : Propreté et confort de la chambre
A great family stay
A great stay at this property.It’s a spacious modern flat with comfortable beds. The sofa bed was the only thing we didn’t successfully manage to use as it was tough to pull out, otherwise everything else was great. Shower pressure excellent - as this is sometimes where hotels and other accommodation fall short. If anything, a few flies in the property were annoying my little ones and they were hard to get rid of as the living room had a door leading onto the street which did not open. I would definitely recommend this property for a family stay, as it’s close to the shopping centre and local parks.
Séjour de 2 nuits en août 2021
Réponse de Hostly le 11 août 2021
Hello Sarah, We really appreciate you taking the time to write a review, the feedback is really appreciated and goes a long way in ensuring we keep improving to make every guests' stay as close to perfect as it can be! We look forward to having you stay again! :) All the best, Team Hostly

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté et confort de la chambre
Comfortable space.
Comfortable space! Nicely decorated too. Communication & directions were great - the only downside was the traffic noise from the road.
Séjour de 2 nuits en juillet 2021
Réponse de Hostly le 13 juil. 2021
Thank you so much for your review - we are glad you had a comfortable stay :) - All our best, Angelique, Kim & Jack

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté et confort de la chambre
Nice and quite place, convenient location
New and well equ
Séjour de 7 nuits en décembre 2020
Réponse de Hostly Team le 21 déc. 2020
Thank you for your kind words, hope to see you again!

8/10 Bien

Hailey, Hong Kong

Voyage en famille, Voyage avec des animaux de compagnie, Voyage d’affaires
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Propreté
It is quiet and accommodating. Very nice host. Cleaning is the only bad thing here.
Séjour de 12 nuits en octobre 2020
Réponse de KA le 23 oct. 2020
Many thanks for firstly deciding to stay with Hostly and secondly, for your review Hayley. We are pleased to hear you found us accommodating and that the property was quiet. We certainly look forward to welcoming you back. As for the cleaning, we do apologise to hear that you found it was not of a good standard. This will certainly be addressed, especially during these trying times. Many thanks. From all at Hostly.

10/10 Excellent

Andrew

Voyage en groupe
Les points forts : Propreté et confort de la chambre
Great Stay
Myself and 5 friends stayed here for the weekend. Easy check-in and great communication with Jack, the owner. The apartment was lovely and clean and very central, with only a short walk to the centre of Reading. One small issue we had was there was no clean bedding when we arrived, however this was sorted within the hour after notifying the owner. I would definitely stay here again if I was staying in Reading. Thanks for a great stay.
Séjour de 2 nuits en juillet 2020
Réponse de Hostly Team le 28 juil. 2020
Really appreciate the kind feedback Andrew, it would be great to have you stay again.

10/10 Excellent

Paul

Voyage d’affaires
Les points forts : Équipements
Very smart and stylish, property is slightly hard to find due to no signage and directly off the main road but if you read the instructions clear once you book that helps. It was still being built when i stayed (one half was completed) so lots of scaffolding around it. Could do with some building and car park space signage just to make it clearer. Had a few issues with cleanliness, rubbish left in places where cleaners hadn't cleaned properly, lightbulbs not working but Adam and Hayley @ letting company were excellent if there was an issue. always felt safe, be nice once all work is completed and professionals are staying there rather than the builders as they weren't the quietest in the evenings. Id highly recommend
Séjour de 9 nuits en juin 2020
Réponse de Hostly Team le 23 juin 2020
Thank you for the honest review. Fortunately the building works are now coming to a close and we will be putting signs up around the building. Thanks for staying with us and hope to see you again soon!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté et confort de la chambre
An excellent stay in Reading.
Although booked into Wesley Gate apartments, there was no available rooms there. However, I was switched to alternative superior accommodation (Tulip Apartment) with little fuss and no extra cost. I would use this accommodation provider again.
Séjour de 20 nuits en mai 2020
Réponse de Hostly Team le 22 mai 2020
Thank you so much for your kind words!

10/10 Excellent

Nathan

Voyage d’affaires
Les points forts : Propreté et confort de la chambre
Perfect stay
no problems at all the property was clean and tidy and very modern and the beds were very comfy.
Séjour de 3 nuits en avril 2020
Réponse de Hostly le 23 avr. 2020
Thank you Nathan for your kind words!

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pleasant stay and great customer service.
Lovely apartment, well furnished and nicely presented. Pleasant stay. Areas of improvement/feedback - the shower is a tad on the small side and the Wi-fi was quite poor. This is undergoing improvement, so hopefully the speed will be rectified soon. Customer service was extremely good, with attentive hosts.
Séjour de 5 nuits en janvier 2020
Réponse de Hostly le 5 févr. 2020
Thank you :-)

10/10 Excellent

Thomas

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Superduper place
Very good place, exactly as described in pictures and text. It was quiet, clean and when I had a problem with the wifi during the weekend it was fixed very quickly by the guys managing the place. The tv by the way has Amazon prime, Netflix and BBC iPlayer (discovered this a little bit late I am sad to say). The location is not city centre, but just a five minute walk away, about ten to the station. Very good gym is three minutes away. Stayed for over a week while working and needing an apartment to work from. Will stay again. Stayed in the bottom floor apartment with the big windows. That was nice during day time, but maybe a little scary at night. Not watching very scary movies before sleep is recommended.
Séjour de 8 nuits en janvier 2020
Réponse de Hostly Team le 2 févr. 2020
Thank you so much for the kind words! We hope to see you again

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay in Reading
Excelent appartment clean, well eqipted and execelent services from the owners.
Séjour de 3 nuits en décembre 2019
Réponse de Hostly le 20 déc. 2019
Thank you so much for the kind words!