Hôtels avec spa à Région du Pacifique, Colombie

« The hotel needs badly to be upgraded. It’s beautiful (especially the gardens), but the premises need to be enhanced. No dedicated lanes for swimmers: too crowded, and - despite the hotel’s rules - people are allowed to wear clothes and drink spirits in the swimming pool. Also, astonishingly, the hotel does not refund you at all if you cancel your reservation (even with a long notice). Just some water trickling in my room’s shower. This hotel is undoubtedly overrated. The staff is wonderful....

« Facilities were ok, shower water pressure was very poor, no bottled water in room, restaurant was not plant based customer friendly at all, the light in the room was very soft and made impossible to read or work. No bellboy so be prepared to move your luggage yourself. Staff was very helpful and attentive. »