Extérieur

Avis sur La Quinta Inn & Suites by Wyndham Richmond-Sugarland

2.5 out of 5

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 421 avis sur 739." "
Note des voyageurs de 8 (Bien), d’après 158 avis sur 739." "
Note des voyageurs de 6 (Satisfaisant), d’après 57 avis sur 739." "
Note des voyageurs de 4 (Médiocre), d’après 42 avis sur 739." "
Note des voyageurs de 2 (Horrible), d’après 61 avis sur 739." "

8,6/10

Propreté

8,6/10

Personnel et service

8,6/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Shawanta A

Voyage en famille
The front desk rep Morell was excellent!!! Room service needs some review!!!
Séjour de 4 nuits en mai 2024
Réponse de Kim Patel le 21 mai 2024
Thank you for sharing your feedback regarding your recent stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland. We appreciate your honest evaluation and regret to learn that our services did not fully meet your expectations.We are committed to delivering an exceptional experience for all our guests, and your feedback is invaluable in helping us identify areas for improvement. Please rest assured that we take your comments seriously, and we will be reviewing them with our team.We genuinely value your business and hope that you will consider staying with us again in the future. Your satisfaction is our priority, and we are dedicated to making the necessary improvements to enhance the quality of our services.Once again, we appreciate your feedback and thank you for choosing .Best regards,

8/10 Bien

Shay

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was very helpful
Séjour de 2 nuits en mai 2024
Réponse de Kim Patel le 20 mai 2024
Thank you immensely for your excellent review! We are absolutely thrilled to hear that you had a fantastic experience during your stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.Your kind words mean the world to us and serve as a tremendous source of motivation for our team. Providing exceptional experiences for our guests is our top priority, and we're delighted to know that we succeeded with you.If there's anything specific that made your stay stand out or any preferences you'd like us to note for your future visits, please feel free to share. We're here to ensure that every stay with us is as excellent as the last.Thank you once again for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland. We look forward to the pleasure of welcoming you back for another incredible experience!

10/10 Excellent

Yvette

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Kim Patel le 17 mai 2024
Thank you for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland and for taking the time to share your 5-star review! We are delighted to hear that you enjoyed your stay with us.Your positive feedback is truly appreciated, and we're thrilled that our services and facilities met your expectations. Our team works hard to ensure our guests have a memorable experience, and it's rewarding to know we succeeded with you.If there's anything specific that stood out during your stay or if there are areas where we can further improve, please don't hesitate to let us know. Your insights are valuable to us as we continually strive to enhance our offerings.We look forward to the pleasure of hosting you again in the future. Thank you once more for your kind review!Best regards,

10/10 Excellent

NITIN, CAMDEN

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Kim Patel le 15 mai 2024
Thank you immensely for your outstanding review! We greatly appreciate you taking the time to share your experience at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.Your feedback means the world to us, and we're thrilled to hear that your stay exceeded your expectations. It's truly gratifying to know that we were able to provide you with a memorable experience.If there's anything else we can do to make your future visits even more enjoyable, please don't hesitate to let us know. We're here to ensure that every stay with us is nothing short of exceptional.Thank you once again for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland. We look forward to welcoming you back for another incredible experience!

2/10 Horrible

MARY

Voyage en famille
Les points faibles : Propreté et personnel et service
The staff at this property leaves a lot to be desired as staff goes. They do not smile at the guests and rarely ever speak unless the guest approaches them first. Our check-in was a fiasco as the computer system went down just as we arrived. The manager on duty told us to just have a seat and pointed to the lounge area. He never asked if we would like coffee, water or anything. He is the worst on-duty manager I have ever done business with.
Séjour de 2 nuits en mai 2024
Réponse de Kim Patel le 10 mai 2024
I would like to extend my sincerest apologies for the experience you had during your recent stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland. It deeply concerns us to hear that your expectations were not met, and we understand the frustration and inconvenience this may have caused you.Please know that we take your feedback very seriously, and we are taking immediate steps to address the issues you've raised. Our goal is to ensure that every guest feels valued and well taken care of, and we regret that we fell short in your case.Once again, please accept our sincere apologies for any inconvenience caused. We appreciate your understanding and hope to have the chance to regain your trust in the future.Best regards,

6/10 Satisfaisant

Yvette

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en mai 2024
Réponse de Kim Patel le 9 mai 2024
Thank you for sharing your feedback regarding your recent stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland. We appreciate your honest evaluation and regret to learn that our services did not fully meet your expectations.We are committed to delivering an exceptional experience for all our guests, and your feedback is invaluable in helping us identify areas for improvement. Please rest assured that we take your comments seriously, and we will be reviewing them with our team.We genuinely value your business and hope that you will consider staying with us again in the future. Your satisfaction is our priority, and we are dedicated to making the necessary improvements to enhance the quality of our services.Once again, we appreciate your feedback and thank you for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland.

10/10 Excellent

Cynthia

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice property and good value. Close to the Sugarland area I was wanting to be near. Only negative is our room lacked lighting it was quite dark. Fine for sleeping.
Séjour de 1 nuit en avril 2024
Réponse de Kim Patel le 9 mai 2024
Thank you for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland and for taking the time to share your 5-star review! We are delighted to hear that you enjoyed your stay with us.Your positive feedback is truly appreciated, and we're thrilled that our services and facilities met your expectations. Our team works hard to ensure our guests have a memorable experience, and it's rewarding to know we succeeded with you.If there's anything specific that stood out during your stay or if there are areas where we can further improve, please don't hesitate to let us know. Your insights are valuable to us as we continually strive to enhance our offerings.We look forward to the pleasure of hosting you again in the future. Thank you once more for your kind review!Best regards,

10/10 Excellent

Ismael

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean and neat rooms are also clean and neat no weird smells and the breakfast is amazing!
Séjour de 1 nuit en mai 2024
Réponse de Kim Patel le 4 mai 2024
Thank you immensely for your outstanding ! We greatly appreciate you taking the time to share your experience at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.Your feedback means the world to us, and we're thrilled to hear that your stay exceeded your expectations. It's truly gratifying to know that we were able to provide you with a memorable experience.If there's anything else we can do to make your future visits even more enjoyable, please don't hesitate to let us know. We're here to ensure that every stay with us is nothing short of exceptional.Thank you once again for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland. We look forward to welcoming you back for another incredible experience!

8/10 Bien

Judy

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel was convenient for our trip to Corpus. Price better than we could find any closer to Houston with a 4 star review. Will probably stay there again.
Séjour de 1 nuit en avril 2024
Réponse de Kim Patel le 24 avr. 2024
Thank you immensely for your excellent review! We are absolutely thrilled to hear that you had a fantastic experience during your stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.Your kind words mean the world to us and serve as a tremendous source of motivation for our team. Providing exceptional experiences for our guests is our top priority, and we're delighted to know that we succeeded with you.If there's anything specific that made your stay stand out or any preferences you'd like us to note for your future visits, please feel free to share. We're here to ensure that every stay with us is as excellent as the last.Thank you once again for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland. We look forward to the pleasure of welcoming you back for another incredible experience!Best regards,

6/10 Satisfaisant

Kayla

Voyage en famille
Rooms were nice. Breakfast buffet was really nice. Only downside was the cleaning lady came at 8am to freshen room up and we were still getting ready for the day and planned to leave at 10am. Felt they would come back after we left to freshen room up but never came back so came back to a dirty unclean room. Had to go get more towels at front desk for next day. Didnt like that.
Séjour de 2 nuits en avril 2024
Réponse de Kim Patel le 18 avr. 2024
Thank you for sharing your feedback regarding your recent stay at Thank you for sharing your feedback regarding your recent stay at [Hotel Name]. We sincerely apologize for any inconvenience or dissatisfaction you experienced during your time with us.We take guest feedback seriously, as it allows us to identify areas for improvement and ensure a better experience for future guests. We regret that we did not meet your expectations, and we are committed to addressing the issues you have raised.Please rest assured that we will investigate your concerns thoroughly and take appropriate measures to rectify any shortcomings. Your feedback serves as a valuable opportunity for us to learn and grow.We would appreciate the chance to discuss your experience further. If you are open to it, we would welcome the opportunity to speak with you personally to gather additional details and address your concerns directly. Please feel free to reach out to us at [contact information].Once again, we sincerely apologize for any inconvenience caused. We hope to have the opportunity to regain your trust and provide you with a more enjoyable stay in the future. We sincerely apologize for any inconvenience or dissatisfaction you experienced during your time with us.We take guest feedback seriously, as it allows us to identify areas for improvement and ensure a better experience for future guests. We regret that we did not meet your expectations, and we are committed to addressing the issues you have raised.Please rest assured that we will investigate your concerns thoroughly and take appropriate measures to rectify any shortcomings. Your feedback serves as a valuable opportunity for us to learn and grow.Once again, we sincerely apologize for any inconvenience caused. We hope to have the opportunity to regain your trust and provide you with a more enjoyable stay in the future.

10/10 Excellent

Aisha

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean area and well maintained. Pool temperature nice, gym clean. Room very comfortable and clean. Staffing was pleasant.
Séjour de 3 nuits en avril 2024
Réponse de Kim Patel le 8 avr. 2024
Thank you immensely for your outstanding review! We greatly appreciate you taking the time to share your experience at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.Your feedback means the world to us, and we're thrilled to hear that your stay exceeded your expectations. It's truly gratifying to know that we were able to provide you with a memorable experience.If there's anything else we can do to make your future visits even more enjoyable, please don't hesitate to let us know. We're here to ensure that every stay with us is nothing short of exceptional.Thank you once again for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland. We look forward to welcoming you back for another incredible experience!

10/10 Excellent

Trent

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Great!
Séjour de 1 nuit en avril 2024
Réponse de Kim Patel le 8 avr. 2024
Thank you for sharing your truly awesome review! We are thrilled to read about your fantastic experience at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.It's incredibly rewarding for our team to learn that we made your stay memorable and enjoyable. Creating exceptional experiences for our guests is our top priority, and we're delighted to know we succeeded with you.If there's anything specific that made your stay stand out or any preferences you'd like us to note for your future visits, please feel free to share. We're here to ensure each stay with us is as awesome as the last.We appreciate your kind words and look forward to the pleasure of welcoming you back to La Quinta Inn & Suites by Wyndham Richmond-Sugarland.

10/10 Excellent

Kenneth

Séjour de 1 nuit en mars 2024
Réponse de Kim Patel le 4 mai 2024
Thank you immensely for your outstanding ! We greatly appreciate you taking the time to share your experience at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.Your feedback means the world to us, and we're thrilled to hear that your stay exceeded your expectations. It's truly gratifying to know that we were able to provide you with a memorable experience.If there's anything else we can do to make your future visits even more enjoyable, please don't hesitate to let us know. We're here to ensure that every stay with us is nothing short of exceptional.Thank you once again for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland. We look forward to welcoming you back for another incredible experience!

10/10 Excellent

Alicia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Kim Patel le 25 mars 2024
Thank you immensely for your excellent review! We are absolutely thrilled to hear that you had a fantastic experience during your stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.Your kind words mean the world to us and serve as a tremendous source of motivation for our team. Providing exceptional experiences for our guests is our top priority, and we're delighted to know that we succeeded with you.If there's anything specific that made your stay stand out or any preferences you'd like us to note for your future visits, please feel free to share. We're here to ensure that every stay with us is as excellent as the last.Thank you once again for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland. We look forward to the pleasure of welcoming you back for another incredible experience!

10/10 Excellent

Bill

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property was clean and the staff was friendly and helpful. Enjoyed breakfast every morning.
Séjour de 3 nuits en mars 2024
Réponse de Kim Patel le 23 mars 2024
Thank you immensely for your excellent review! We are absolutely thrilled to hear that you had a fantastic experience during your stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.Your kind words mean the world to us and serve as a tremendous source of motivation for our team. Providing exceptional experiences for our guests is our top priority, and we're delighted to know that we succeeded with you.If there's anything specific that made your stay stand out or any preferences you'd like us to note for your future visits, please feel free to share. We're here to ensure that every stay with us is as excellent as the last.Thank you once again for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland. We look forward to the pleasure of welcoming you back for another incredible experience!Best regards,I would like to extend my sincerest apologies for the experience you had during your recent stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland. It deeply concerns us to hear that your expectations were not met, and we understand the frustration and inconvenience this may have caused you.

2/10 Horrible

Jennifer

Voyage d’affaires, Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very dirty rude staff. Bar not staffed kinky black hair all over shower and soap bottles. No breakfast as stated. Horribly run down
Séjour de 1 nuit en février 2024
Réponse de Kim Patel le 21 mars 2024
I would like to extend my sincerest apologies for the experience you had during your recent stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland. It deeply concerns us to hear that your expectations were not met, and we understand the frustration and inconvenience this may have caused you.Please know that we take your feedback very seriously, and we are taking immediate steps to address the issues you've raised. Our goal is to ensure that every guest feels valued and well taken care of, and we regret that we fell short in your case.Once again, please accept our sincere apologies for any inconvenience caused. We appreciate your understanding and hope to have the chance to regain your trust in the future

10/10 Excellent

Kameswarrao

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We needed to stay for a wedding. Just fine hotel.
Séjour de 3 nuits en mars 2024
Réponse de Kim Patel le 18 mars 2024
Thank you for sharing your truly awesome review! We are thrilled to read about your fantastic experience at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.It's incredibly rewarding for our team to learn that we made your stay memorable and enjoyable. Creating exceptional experiences for our guests is our top priority, and we're delighted to know we succeeded with you.If there's anything specific that made your stay stand out or any preferences you'd like us to note for your future visits, please feel free to share. We're here to ensure each stay with us is as awesome as the last.We appreciate your kind words and look forward to the pleasure of welcoming you back to La Quinta Inn & Suites by Wyndham Richmond-Sugarland.

8/10 Bien

Nazim

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Although the hotel was comfortable the carpet in the room could have done with a good clean. The facilities were good and the staff were excellent. Unfortunately, an error was made when the payment for my stay was taken initially and despite querying it several times I was told the amount taken was correct. The correct charge was taken after I checked out and arrived home. Overall a good experience but make sure you hire car as there is no public transport and the Ubers can work out to be expensive.
Séjour de 13 nuits en février 2024
Réponse de Kim Patel le 17 mars 2024
Thank you immensely for your excellent review! We are absolutely thrilled to hear that you had a fantastic experience during your stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.Your kind words mean the world to us and serve as a tremendous source of motivation for our team. Providing exceptional experiences for our guests is our top priority, and we're delighted to know that we succeeded with you.If there's anything specific that made your stay stand out or any preferences you'd like us to note for your future visits, please feel free to share. We're here to ensure that every stay with us is as excellent as the last.Thank you once again for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland. We look forward to the pleasure of welcoming you back for another incredible experience!

10/10 Excellent

Nathalie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Kim Patel le 14 mars 2024
Thank you immensely for your excellent review! We are absolutely thrilled to hear that you had a fantastic experience during your stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.Your kind words mean the world to us and serve as a tremendous source of motivation for our team. Providing exceptional experiences for our guests is our top priority, and we're delighted to know that we succeeded with you.If there's anything specific that made your stay stand out or any preferences you'd like us to note for your future visits, please feel free to share. We're here to ensure that every stay with us is as excellent as the last.Thank you once again for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland. We look forward to the pleasure of welcoming you back for another incredible experience!Best Regards,

6/10 Satisfaisant

Maria

Voyage en famille
Les points forts : Équipements
El cuarto muy bonito pero la alfombra estaba sucia y llena de pelo como si la persona anterior se hubiera recortado justo frente al espejo grande, osea no limpiaron la alfombra, la corcha y sábana estaban con marcas de quemadura de cigarrillo o algo así. El baño en los dispensadores estaban 2 de ellos vacíos. Pedí que me cambiarán las toallas y solo me pudieron cambiar 1 grande por q no tenían. En cuanto a las de más áreas del hotel se veían limpio y organizado , el desayuno todo exelente.
Séjour de 3 nuits en février 2024
Réponse de Kim Patel le 8 mars 2024
I would like to extend my sincerest apologies for the experience you had during your recent stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland. It deeply concerns us to hear that your expectations were not met, and we understand the frustration and inconvenience this may have caused you.Please know that we take your feedback very seriously, and we are taking immediate steps to address the issues you've raised. Our goal is to ensure that every guest feels valued and well taken care of, and we regret that we fell short in your case.Once again, please accept our sincere apologies for any inconvenience caused. We appreciate your understanding and hope to have the chance to regain your trust in the future.Best regards,

10/10 Excellent

Christy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Kim Patel le 4 mars 2024
Thank you for choosing to stay with us at La Quinta Inn & Suites by Wyndham Richmond-Sugarland. We're thrilled to have you as our guest and want to make your stay exceptional. If there's anything you need or any special requests, please don't hesitate to let us know. We're here to ensure your happiness and satisfaction. Enjoy your stay!

8/10 Bien

Candace

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Decent stay
Séjour de 2 nuits en février 2024
Réponse de Kim Patel le 3 mars 2024
Thank you for sharing your truly awesome review! We are thrilled to read about your fantastic experience at La Quinta Inn & Suites by Wyndham Richmond-SugarlandIt's incredibly rewarding for our team to learn that we made your stay memorable and enjoyable. Creating exceptional experiences for our guests is our top priority, and we're delighted to know we succeeded with you.If there's anything specific that made your stay stand out or any preferences you'd like us to note for your future visits, please feel free to share. We're here to ensure each stay with us is as awesome as the last.We appreciate your kind words and look forward to the pleasure of welcoming you back to La Quinta Inn & Suites by Wyndham Richmond-Sugarland.

6/10 Satisfaisant

susanne

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
I have always liked la Quinta, they are reasonable and allow pets. The staff were friendly. However at this location the breakfast and coffe were terrible. The coffee looked and smelled old and the taste…ugh. Please either clean the container, teach the staff or consider a new brand. If you are committed to serving breakfast please serve something edible!
Séjour de 4 nuits en février 2024
Réponse de Kim Patel le 26 févr. 2024
I would like to extend my sincerest apologies for the experience you had during your recent stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland. It deeply concerns us to hear that your expectations were not met, and we understand the frustration and inconvenience this may have caused you.Please know that we take your feedback very seriously, and we are taking immediate steps to address the issues you've raised. Our goal is to ensure that every guest feels valued and well taken care of, and we regret that we fell short in your case.We truly value your patronage and hope that you will allow us the opportunity to make it right.Once again, please accept our sincere apologies for any inconvenience caused. We appreciate your understanding and hope to have the chance to regain your trust in the future.Best regards,

10/10 Excellent

Maria

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I was pleasantly surprised. The room was nice and spacious. Area not too busy yet had plenty of shopping places to get anything needed.
Séjour de 1 nuit en février 2024
Réponse de Kim Patel le 25 févr. 2024
Thank you immensely for your excellent review! We are absolutely thrilled to hear that you had a fantastic experience during your stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.Your kind words mean the world to us and serve as a tremendous source of motivation for our team. Providing exceptional experiences for our guests is our top priority, and we're delighted to know that we succeeded with you.If there's anything specific that made your stay stand out or any preferences you'd like us to note for your future visits, please feel free to share. We're here to ensure that every stay with us is as excellent as the last.Thank you once again for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland. We look forward to the pleasure of welcoming you back for another incredible experience!

10/10 Excellent

Martin

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property in a safe, convenient area. Reasonably priced. Property is clean and well kept. Decent breakfast offering. Requested a new room due to noisy neighbors and was accomomated with no hassles. Would definitely stay here again.
Séjour de 1 nuit en février 2024
Réponse de Kim Patel le 25 févr. 2024
Thank you immensely for your excellent review! We are absolutely thrilled to hear that you had a fantastic experience during your stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.Your kind words mean the world to us and serve as a tremendous source of motivation for our team. Providing exceptional experiences for our guests is our top priority, and we're delighted to know that we succeeded with you.If there's anything specific that made your stay stand out or any preferences you'd like us to note for your future visits, please feel free to share. We're here to ensure that every stay with us is as excellent as the last.Thank you once again for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland. We look forward to the pleasure of welcoming you back for another incredible experience!

10/10 Excellent

Miyorka

Séjour de 2 nuits en février 2024
Réponse de Kim Patel le 21 mars 2024
Thank you immensely for your excellent review! We are absolutely thrilled to hear that you had a fantastic experience during your stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.Your kind words mean the world to us and serve as a tremendous source of motivation for our team. Providing exceptional experiences for our guests is our top priority, and we're delighted to know that we succeeded with you.If there's anything specific that made your stay stand out or any preferences you'd like us to note for your future visits, please feel free to share. We're here to ensure that every stay with us is as excellent as the last.Thank you once again for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland. We look forward to the pleasure of welcoming you back for another incredible experience!

10/10 Excellent

vinodini

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was excellent
Séjour de 3 nuits en février 2024
Réponse de Kim Patel le 21 févr. 2024
Thank you immensely for your excellent review! We are absolutely thrilled to hear that you had a fantastic experience during your stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.Your kind words mean the world to us and serve as a tremendous source of motivation for our team. Providing exceptional experiences for our guests is our top priority, and we're delighted to know that we succeeded with you.If there's anything specific that made your stay stand out or any preferences you'd like us to note for your future visits, please feel free to share. We're here to ensure that every stay with us is as excellent as the last.Thank you once again for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland We look forward to the pleasure of welcoming you back for another incredible experience!Best regards,

10/10 Excellent

Tiffany

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2024
Réponse de Kim Patel le 25 févr. 2024
Thank you immensely for your excellent review! We are absolutely thrilled to hear that you had a fantastic experience during your stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.Your kind words mean the world to us and serve as a tremendous source of motivation for our team. Providing exceptional experiences for our guests is our top priority, and we're delighted to know that we succeeded with you.If there's anything specific that made your stay stand out or any preferences you'd like us to note for your future visits, please feel free to share. We're here to ensure that every stay with us is as excellent as the last.Thank you once again for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland. We look forward to the pleasure of welcoming you back for another incredible experience!

6/10 Satisfaisant

Leslie

Séjour de 1 nuit en février 2024
Réponse de Kim Patel le 21 févr. 2024
Thank you for sharing your feedback regarding your recent stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland. We appreciate your honest evaluation and regret to learn that our services did not fully meet your expectations.We are committed to delivering an exceptional experience for all our guests, and your feedback is invaluable in helping us identify areas for improvement. Please rest assured that we take your comments seriously, and we will be reviewing them with our team.We genuinely value your business and hope that you will consider staying with us again in the future. Your satisfaction is our priority, and we are dedicated to making the necessary improvements to enhance the quality of our services.Once again, we appreciate your feedback and thank you for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland.

8/10 Bien

Ali

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was all over good but I didn’t like their breakfast
Séjour de 1 nuit en février 2024
Réponse de Kim Patel le 18 févr. 2024
Thank you so much for your kind words and wonderful review! We are delighted to hear that you enjoyed your stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.It's truly gratifying for our team to know that we could make your experience positive and memorable. Your satisfaction is our priority, and we're grateful for the opportunity to have hosted you.If there's anything specific that stood out or any suggestions you may have for improvement, please don't hesitate to share. We value your feedback as it helps us continually enhance our services.We look forward to welcoming you back to La Quinta Inn & Suites by Wyndham Richmond-Sugarland in the future. Thank you again for choosing us!Best regards,

8/10 Bien

Jana

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Kim Patel le 12 févr. 2024
Thank you for sharing your truly good review! We are thrilled to read about your fantastic experience at La Quinta Inn & Suites by Wyndham Richmond-SugarlandIt's incredibly rewarding for our team to learn that we made your stay memorable and enjoyable. Creating exceptional experiences for our guests is our top priority, and we're delighted to know we succeeded with you.If there's anything specific that made your stay stand out or any preferences you'd like us to note for your future visits, please feel free to share. We're here to ensure each stay with us is as awesome as the last.We appreciate your kind words and look forward to the pleasure of welcoming you back to La Quinta Inn & Suites by Wyndham Richmond-Sugarland.

10/10 Excellent

Yero

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Kim Patel le 11 févr. 2024
Thank you immensely for your outstanding review! We greatly appreciate you taking the time to share your experience at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.Your feedback means the world to us, and we're thrilled to hear that your stay exceeded your expectations. It's truly gratifying to know that we were able to provide you with a memorable experience.If there's anything else we can do to make your future visits even more enjoyable, please don't hesitate to let us know. We're here to ensure that every stay with us is nothing short of exceptional.Thank you once again for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland. We look forward to welcoming you back for another incredible experience!Best regards,

2/10 Horrible

Emily

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Awful staff, rude management. Very dirty. Don’t stay here because I want to see.
Séjour de 3 nuits en février 2024
Réponse de Kim Patel le 11 févr. 2024
I would like to extend my sincerest apologies for the experience you had during your recent stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland. It deeply concerns us to hear that your expectations were not met, and we understand the frustration and inconvenience this may have caused you.Please know that we take your feedback very seriously, and we are taking immediate steps to address the issues you've raised. Our goal is to ensure that every guest feels valued and well taken care of, and we regret that we fell short in your case.Once again, please accept our sincere apologies for any inconvenience caused. We appreciate your understanding and hope to have the chance to regain your trust in the future.Best regards,

10/10 Excellent

Nicolle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Kim Patel le 14 févr. 2024
Thank you immensely for your outstanding review! We greatly appreciate you taking the time to share your experience at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.Your feedback means the world to us, and we're thrilled to hear that your stay exceeded your expectations. It's truly gratifying to know that we were able to provide you with a memorable experience.If there's anything else we can do to make your future visits even more enjoyable, please don't hesitate to let us know. We're here to ensure that every stay with us is nothing short of exceptional.Thank you once again for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland. We look forward to welcoming you back for another incredible experience!Best regards,

2/10 Horrible

Freddie

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The employee's are rude. The breakfast is nasty. And the pool is not heated. It was freezing.
Séjour de 2 nuits en février 2024
Réponse de Kim Patel le 6 févr. 2024
I would like to extend my sincerest apologies for the experience you had during your recent stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland. It deeply concerns us to hear that your expectations were not met, and we understand the frustration and inconvenience this may have caused you.Please know that we take your feedback very seriously, and we are taking immediate steps to address the issues you've raised. Our goal is to ensure that every guest feels valued and well taken care of, and we regret that we fell short in your case.Once again, please accept our sincere apologies for any inconvenience caused. We appreciate your understanding and hope to have the chance to regain your trust in the future.

8/10 Bien

Javier Alejandro

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Comoda estancia de 4 noches con mi familia
Habitación y areas comunes limpías. En un area tranquila pero de facil acceso. Muy cerca de vias rapidas, supermercados y centros comerciales
Séjour de 4 nuits en janvier 2024
Réponse de Kim Patel le 5 févr. 2024
¡Gracias por compartir tu reseña realmente increíble! Estamos encantados de leer acerca de su fantástica experiencia en La Quinta Inn & Suites by Wyndham Richmond-Sugarland.Es increíblemente gratificante para nuestro equipo saber que hicimos que su estadía fuera memorable y placentera. Crear experiencias excepcionales para nuestros huéspedes es nuestra principal prioridad y estamos encantados de saber que lo logramos con usted.Si hay algo específico que hizo que su estadía se destaque o alguna preferencia que le gustaría que tengamos en cuenta para sus futuras visitas, no dude en compartirlo. Estamos aquí para garantizar que cada estadía con nosotros sea tan increíble como la anterior.Agradecemos sus amables palabras y esperamos tener el placer de darle la bienvenida nuevamente a La Quinta Inn & Suites by Wyndham Richmond-Sugarland.Atentamente,

10/10 Excellent

JUDITH, MONTGOMERY

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement
Lovely personnel. Nice room. Would stay here anytime
Séjour de 1 nuit en février 2024
Réponse de Kim Patel le 4 févr. 2024
Thank you immensely for your outstanding review! We greatly appreciate you taking the time to share your experience at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.Your feedback means the world to us, and we're thrilled to hear that your stay exceeded your expectations. It's truly gratifying to know that we were able to provide you with a memorable experience.If there's anything else we can do to make your future visits even more enjoyable, please don't hesitate to let us know. We're here to ensure that every stay with us is nothing short of exceptional.Thank you once again for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland. We look forward to welcoming you back for another incredible experience!

10/10 Excellent

Nichelle, Rosenberg

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
A nice tucked away hotel , located off of 59 SW Freeway. Easy to get your commute on either 59 north or south. Very clean and accommodating.
Séjour de 1 nuit en février 2024
Réponse de Kim Patel le 4 févr. 2024
Thank you immensely for your outstanding review! We greatly appreciate you taking the time to share your experience at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.Your feedback means the world to us, and we're thrilled to hear that your stay exceeded your expectations. It's truly gratifying to know that we were able to provide you with a memorable experience.If there's anything else we can do to make your future visits even more enjoyable, please don't hesitate to let us know. We're here to ensure that every stay with us is nothing short of exceptional.Thank you once again for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland. We look forward to welcoming you back for another incredible experience!

8/10 Bien

Gesina

Séjour de 1 nuit en janvier 2024
Réponse de Kim Patel le 4 févr. 2024
Thank you immensely for your outstanding review! We greatly appreciate you taking the time to share your experience at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.Your feedback means the world to us, and we're thrilled to hear that your stay exceeded your expectations. It's truly gratifying to know that we were able to provide you with a memorable experience.If there's anything else we can do to make your future visits even more enjoyable, please don't hesitate to let us know. We're here to ensure that every stay with us is nothing short of exceptional.Thank you once again for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland. We look forward to welcoming you back for another incredible experience!

2/10 Horrible

Raul

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
They over booked the hotel and left us with nowhere to stay.
Séjour de 1 nuit en janvier 2024
Réponse de Kim Patel le 30 janv. 2024
We sincerely apologize for any dissatisfaction you experienced during your recent stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland. Your feedback is crucial to us, and we genuinely regret that we did not meet your expectations.We take your concerns seriously and want to assure you that we are investigating the issues you raised. Our goal is to provide exceptional service and a comfortable environment for all our guests, and we are committed to addressing the areas where we fell short.We understand the importance of your satisfaction, and we want to assure you that we are taking immediate steps to address the issues you've highlighted. We value your patronage and sincerely hope to have the chance to regain your trust in the future.Thank you for bringing these matters to our attention, and we appreciate your understanding.Best regards,

10/10 Excellent

Adilia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Kim Patel le 30 janv. 2024
Thank you so much for taking the time to leave us this incredible review! We are absolutely thrilled to hear that your stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland exceeded your expectations.It's our pleasure to know that you enjoyed our services and amenities. Your positive feedback is truly energizing for our entire team, and we are honored to have contributed to making your experience memorable.We genuinely appreciate your kind words and the trust you've placed in us. We look forward to welcoming you back for another exceptional stay. If there's anything specific you loved or any way we can further enhance your next visit, please let us know.Thank you again for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland and for sharing your outstanding experience with us!Best regards,

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Personnel et service et confort de la chambre
Staff was very friendly. The room could have been cleaner but the free breakfast and indoor pool was excellent
Séjour de 1 nuit en janvier 2024
Réponse de Kim Patel le 22 janv. 2024
Thank you so much for your kind words and wonderful review! We are delighted to hear that you enjoyed your stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.It's truly gratifying for our team to know that we could make your experience positive and memorable. Your satisfaction is our priority, and we're grateful for the opportunity to have hosted you.If there's anything specific that stood out or any suggestions you may have for improvement, please don't hesitate to share. We value your feedback as it helps us continually enhance our services.We look forward to welcoming you back to La Quinta Inn & Suites by Wyndham Richmond-Sugarland in the future. Thank you again for choosing us!Best regards,

10/10 Excellent

Jana

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Kim Patel le 17 janv. 2024
Thank you so much for your awesome review! We're absolutely thrilled to hear that you had a fantastic experience during your stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.Your kind words energize our team, and it's incredibly rewarding to know that we were able to meet and exceed your expectations. Creating memorable experiences for our guests is what we strive for, and we're overjoyed that we achieved that with you.If there's anything specific that made your stay exceptional or any way we can make your future visits even more awesome, please feel free to let us know. We're here to ensure every stay with us is as fantastic as possible.Thank you again for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland. We can't wait to welcome you back for another awesome experience!Best regards,

10/10 Excellent

Laura, Mason

Séjour de 1 nuit en janvier 2024
Réponse de Kim Patel le 17 janv. 2024
Thank you for sharing your truly awesome review! We are thrilled to read about your fantastic experience at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.It's incredibly rewarding for our team to learn that we made your stay memorable and enjoyable. Creating exceptional experiences for our guests is our top priority, and we're delighted to know we succeeded with you.If there's anything specific that made your stay stand out or any preferences you'd like us to note for your future visits, please feel free to share. We're here to ensure each stay with us is as awesome as the last.We appreciate your kind words and look forward to the pleasure of welcoming you back to [Hotel Name].Best regards,

8/10 Bien

Nadine

Voyage d’affaires
Les points forts : Personnel et service
Séjour de 2 nuits en janvier 2024
Réponse de Kim Patel le 11 janv. 2024
Thank you so much for your kind words and wonderful review! We are delighted to hear that you enjoyed your stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.It's truly gratifying for our team to know that we could make your experience positive and memorable. Your satisfaction is our priority, and we're grateful for the opportunity to have hosted you.If there's anything specific that stood out or any suggestions you may have for improvement, please don't hesitate to share. We value your feedback as it helps us continually enhance our services.We look forward to welcoming you back to La Quinta Inn & Suites by Wyndham Richmond-Sugarland in the future. Thank you again for choosing us!Best regards,

10/10 Excellent

Frank

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Top Pick
Excellent stay, wonderful location, and excellent customer service and accommodations.
Séjour de 2 nuits en janvier 2024
Réponse de Kim Patel le 11 janv. 2024
Thank you for your delightful review! We are thrilled to learn that you had a wonderful experience during your stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.Your positive words are truly uplifting for our team, and it's immensely rewarding to know that our efforts contributed to your happiness. We're dedicated to creating memorable moments for our guests, and we're overjoyed to have achieved that with you.If there's anything specific that made your stay special or any way we can make your next visit even more enjoyable, please feel free to share your thoughts. We look forward to the pleasure of hosting you again in the future.Once again, thank you for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland and for sharing your happiness with us!Best regards,

6/10 Satisfaisant

Leonard S

Voyage d’affaires
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Propreté
The front desk attendant was not that kind! The sheets and the mattress was my concern if it was clean or not
Séjour de 1 nuit en janvier 2024
Réponse de Kim Patel le 11 janv. 2024
Thank you for sharing your feedback regarding your recent stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland. We appreciate your honest evaluation and regret to learn that our services did not fully meet your expectations.We are committed to delivering an exceptional experience for all our guests, and your feedback is invaluable in helping us identify areas for improvement. Please rest assured that we take your comments seriously, and we will be reviewing them with our team.We genuinely value your business and hope that you will consider staying with us again in the future. Your satisfaction is our priority, and we are dedicated to making the necessary improvements to enhance the quality of our services.Once again, we appreciate your feedback and thank you for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland.Best regards,

10/10 Excellent

Reina

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
close to hospital
excellent location just a few miles from Memorial Hospital, lots of shopping and eating facilities near by. the hotel was spacious and clean love it
Séjour de 1 nuit en janvier 2024
Réponse de Kim Patel le 11 janv. 2024
Thank you for sharing your outstanding review of your recent stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland. We are absolutely thrilled to receive such a glowing and positive feedback.It brings us immense joy to know that you had a truly exceptional experience during your time with us. Our team works diligently to provide the highest level of service and create memorable moments for our guests, and your feedback serves as a testament to their dedication.We are delighted that we were able to exceed your expectations and make your stay with us a memorable one. Your kind words are truly appreciated, and we will certainly pass on your compliments to our entire team. They will be delighted to know that their efforts made such a positive impact on your stay.We would be honored to welcome you back in the future and provide you with another unforgettable experience. Should you need any assistance or have any special requests, please do not hesitate to reach out to us. We are here to ensure that your future stays with us are just as exceptional as this one.Thank you once again for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland and for your remarkable review. We greatly value your support and look forward to serving you again soon.Best regards,

10/10 Excellent

Deborah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
Réponse de Kim Patel le 11 janv. 2024
We are delighted to receive your positive feedback about your recent stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland. Thank you so much for taking the time to share your experience with us.Your kind words and appreciation mean a lot to our entire team. We strive to provide exceptional service and a comfortable stay for all our guests, and it's wonderful to know that we succeeded in meeting your expectations.We look forward to welcoming you back in the future and providing you with another exceptional stay. Thank you once again for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland and for your kind words.Best regards,

8/10 Bien

Gabriela

Séjour de 1 nuit en janvier 2024
Réponse de Kim Patel le 11 janv. 2024
Thank you so much for your positive feedback and kind words! We're thrilled to hear that you had a great stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland. Your satisfaction is our top priority, and we're glad that we could provide you with a wonderful experience.We hope to welcome you back soon for another memorable stay. Thank you once again for choosing us!Best regards,