Hotel Richmond

« The room was filthy but the real issue came during the final night. From midnight to 3 am, I was constantly disturbed by loud noises outside my room. There was consistent walking, heavy crashing sounds as if someone was dropping something, and to top it off, around 2 am, a staff member began shoveling snow right outside my window. I struggled to fall asleep which was frustrating due to an early flight the next day. In the morning, I noticed the shoveling patterns in the parking lot were random,...

« Personne tres serviable »

« Na »

« I stayed at the Hampton McHenry for 10 days and had a very good time. The room was clean, large and quiet. Nice pool and small fitness center. I particularly apprieciated the breakfast buffet : good choice or meals and fresh wafers! Free Wifi with above average speed. Coffee available all day in the lobby! »

« Endroit très propre et facile d’accès. Beaucoup de magasins et de restaurantautour c’est pratique. »

« The atmosphere is very relaxing. »

« Check-in was quick and friendly. The room was clean and well set up. The free breakfast provided a variety of choices and seating available. »

« It was a bad timing, cause the hotel is under renovation. Continental breakfast is not as good on other place that we used to stay in Gurnee. »

« Room was okay »

« Nice small hotel. Staff was friendly. Hotel is older but clean and decor and amenities have been updated. I do plan on staying there again. »

« This was a 5-star stay except for the checkout. I got to my room at 11:01 to collect my suitcase and had been locked out. When I told the desk clerk that I didn’t think it was right to lock people out, she refused to apologize and said “checkout is at 11.” She then gave me a one-time use key that didn’t work. Luckily the room cleaner recognized me and let me in. My room was at the opposite end of the resort so all this was pretty inconvenient. »

« Very limited breakfast options. Parking in the Be back of the building. »

« très bien comme endroit. »

« Everything was perfect from check in to check out, phenomenal job! »

« Staff were very helpful. Room spacious & clean »

« Parfait pour un arrêt rapide »

« Chambre spacieuse. Propreté approximative (chiffon sale dans la salle de bain, piscine un peu sale). Pdj moyen mais service vraiment impeccable. »

« Yes it did »