Städtereisen Riviera Maya

Das Hotel war ein wunderbares Erlebnis! Die Mitarbeiter waren unglaublich freundlich und hilfsbereit, was den Aufenthalt noch angenehmer machte. Die Ausstattung des Hotels war erstklassig, mit modernen und gut gepflegten Einrichtungen. Die Getränke und Speisen waren von höchster Qualität und haben meine Erwartungen übertroffen. Das Hotel liegt in einer ruhigen Gegend, was für eine erholsame und entspannende Atmosphäre sorgte. Insgesamt war es ein fantastisches Hotel, das ich jedem nur wärmstens empfehlen kann! Ein Punkt der verbesserungswürdig wäre: Es werden täglich die angespülten Algen vom Strand mühselig entfernt, dabei werden angespülte Plastikteile nicht beachtet. Recycling ist wichtig ! Vielleicht paar Abfalleimer am Strand hinstellen ?

Es war alles super. Schade nur das man auf Bestellung hochwertigen Alkohol wie zb Ski oder Bacardi bekommt.

I would deduct 1 Star for the food, but the overall experience was great so I won't. The Room was perfect, the service outstanding. The Hotel in really good condition. The beach fantastic. We were worried at first, because most positive reviews came from americans, but this hotel can absolutely live up to european standards. The food is difficult. The decision from the hotel not to have a buffet is terrible. The Dinner Restaurants all served really not tasty food. The food experience from all dinner restaurants was bad, so we tried to use the afternoon kitchens which were great and the Room Service, which delivered fantastic food. The Tex Mex Buffet on Thursdays and the breakfast was really good as well. So as I said, usually this could make a bad experience, if you are not flexible, but the hotel was fantastic. The hotel wasn't fully booked oput, so we never had a problem getting a sunbed at the beach, but I can understand, that people are mad, that two thirds of all potential beach space is taken by cabanas that the hotel sells for $85 a day on top. This is a crazy rip off. Agin, we were not affected by this, so no star deduction. In high season this would probably something that we were furious about as well.