Hotel Roanoke

« The room was clean »

« The whole place smelled like smoke, stains all over the outdated carpet, and breakfast ran out immediately. »

« My stay at Tru by Hilton was a 5-star experience. The hotel was super clean from the lobby to the room, and everything felt fresh, modern, and well maintained. The staff was extremely nice, welcoming, and helpful throughout our stay, which made the whole experience even better. Our room was spotless, the bed was comfortable, and the bathroom was very clean. You can tell the team takes pride in keeping the hotel in great shape. It was also quiet at night, so we were able to relax and sleep...

« This hotel was amazing! Staff is super receptive and saw them provide exceptional service to everyone not just myself. We checked in super late and there was a problem with the room type that we ordered however, they provided a solution check-in that was acceptable. Every staff person that we came across during our stay was friendly helpful, and went above and beyond. »

« Hotel propre, il manque juste une cafetière dans la chambre »

« Basic, old-school hotel. Great value »

« Great staff, clean rooms »

« This property needs a lot of maintenance! »

« The breakfast was very disappointing. The food quality was very poor and the dining tables were not very clean. It was basically inedible. The restaurant/bar was also disappointing. They did not have much of a drink selection and the restaurant was always empty. »

« Came in for a concert, Everything was superb! Was a great stay! Hot tub was nice the Breakfast was phenomenal had a really great Taste. You can tell they care about the peoples stay. The Customer Service was great the moment I walked in. Great Vibes! I would love to stay here again. »

« Chambre neuve et belle mais sombre. Peu de lumiere. La clime ne peut pas s'éteindre et elle était tres bruyante. Difficile à dormir. Environnement et atmosphere de l'entré et du petit déjeuner moyen mais propre. Personnes serviable et correct except le language d'un des receptionists envers d'autres assez choquant. »

« The property was clean and very nice. Good amenities in the area. Great location. However, our room was not done the first day we were there. Not sure if they had sufficient staff. Other than that. Great stay! »

« Staff was amazing. »

« A very nice place outside the airport to spend a night before continuing on your trip. The property is probably very new as everything looks extremely clean. The bathroom looks brand new with a very nice showerhead. The hotel was quiet even though we were on the first floor adjacent to the parking lot. The front desk employee was extremely helpful and pleasant. I recommend this property. »

« Menu déjeuner parfait »

« Called hotel from the airport around 10:30pm to order the free shuttle. No answer - tried several times and just rang out. Ended up getting an Uber. Arrived around 11pm. Customer service from the front desk was virtually non existent, so was not surprised nobody picked up the phone when I called. Was asked if I needed the shuttle in the morning but was then told all the early shuttles were already fully booked. The room itself was fine other than very poor water pressure from the bathroom sink...