There are a lot of problems.
• No hot water – tepid showers at best; in the kitchen I boiled the kettle.
• Dishwasher – cuts out regularly
• Outside fan – cuts out, only runs for a few minutes.
• Oven – great but not insulated, it heats up the apartment.
• Air conditioner (in the living area) – needs repair; it actually over cools. One night I had it set for 75F and it went down to 66F. The entire area was covered in condensation every surface soaked. When reported, instead of fixing the A/C unit, or replacing it, the owners just shut it off each night remotely, without notifying me. This a/c unit is the only way to cool the sleeping loft as well as the living area. FIX 6-days later: a remote control that connects directly to the unit and bypasses the owner’s app. When I checked-out, the rental agent took it away and turned the WiFi controls back on. Beware next renter.
• Owners – were turning off my A/C remotely to help me. My reply, to help me, ‘FIX IT OR REPLACE IT!’
BLINDS MUST BE CLOSED 12:30pm to Sunset: The entire living area needs to be shutdown to keep out the roasting sun. THIS ELIMINATES THAT LOVELY VIEW for most of the day.
NO PRIVACY BETWEEN APARTMENTS: With absolutely no insulation or sound dampening between the two areas, you hear every footfall, door slam, window closing, and vibration. Even the sound of one poor fellow with a sinus problem, blowing his nose. Yeah, you hear everything. I tip-toed around.
LOCATION: NOISY, NOISY, NOISY (day and night).
DAY: beginning around 7:30am and throughout the day, local tour boats, water taxis, dive boats, and endless jet skis scream right past the front of the house. NIGHT: A bar facing the bedroom blasts live music until 2:00am. The windows are single-pane so no buffer.
AFTER HOURS EMERGENCY SUPPORT:
• Your best bet is 911 but they only speak Spanish.
• Bulldog Security, who monitors the house alarm system, just answers the phone from 6:00am-6:00pm.
• A watchman, supposedly patrols the area at night, yet at 4:00am when my smoke alarm sounded, I went outside to get help. My door was open, the alarm was screeching, I was walking around with a flashlight and no guard was alerted or seen.
• Roatan Vacation Rental: They give (5) contact numbers with no guarantee someone will answer. One time I left emails, phone messages and texts, not getting a reply until the following morning. Believe me when you’re in an emergency, you don’t want to be playing Russian roulette on the phone