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Avis sur La Quinta Inn & Suites by Wyndham Rock Hill

2.5 out of 5
La Quinta Inn & Suites by Wyndham Rock Hill
1235 Springdale Rd, Rock Hill, SC

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 668 avis sur 1005." "
Note des voyageurs de 8 (Bien), d’après 199 avis sur 1005." "
Note des voyageurs de 6 (Satisfaisant), d’après 73 avis sur 1005." "
Note des voyageurs de 4 (Médiocre), d’après 33 avis sur 1005." "
Note des voyageurs de 2 (Horrible), d’après 32 avis sur 1005." "

9,2/10

Propreté

9,2/10

Personnel et service

8,8/10

Équipements

9,2/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

8/10 Bien

Nancy, St Constant

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Odeur bizarre dans la chambre et le lavabo ne s’écoulait pas bien
Séjour de 1 nuit en janvier 2024
Réponse de Laquinta inn by Wyndham le 28 janv. 2024
Nos disculpamos sinceramente por las deficiencias experimentadas durante su estancia. Esperamos servirle mejor en el futuro. Gracias por tus comentarios.

8/10 Bien

Steve

Séjour de 1 nuit en janvier 2024
Réponse de Front desk le 8 janv. 2024
Thank you for taking the time to share your experience after staying with us at La Quinta Inn & Suites. We appreciate your feedback. We look forward to serving you again in the future.

8/10 Bien

Richard

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bien situé, près de l’autoroute, quartier paisible
Séjour de 1 nuit en décembre 2023
Réponse de General Manager le 3 janv. 2024
Thank you for taking the time to share your experience after staying with us at La Quinta Inn & Suites. We appreciate your rating and your feedback. We look forward to serving you again in the future.

10/10 Excellent

Luc

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Super !
Séjour de 1 nuit en avril 2023
Réponse de LAQUINTA le 17 avr. 2023
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Rock Hill. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Satisfaisant

normand

Séjour de 1 nuit en mars 2023
Réponse de LA QUINTA le 8 avr. 2023
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Rock Hill. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future

10/10 Excellent

Nancy, St Constant

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Literie et lit super confortable. Dejeuner ok. Pret de l’autoroute.
Séjour de 1 nuit en février 2023
Réponse de La Quinta le 21 févr. 2023
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Rock Hill. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Horrible

Francois

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté
Notre chambre attribuée n’avait pas été nettoyée et la deuxième avec des insectes
Séjour de 1 nuit en juin 2022
Réponse de La Quinta le 26 juin 2022
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Rock Hill. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that your room was not clean. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Jacques

Séjour de 1 nuit en avril 2022
Réponse de La Quinta le 6 avr. 2022
Hi Jacques, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Rock Hill. It is always a pleasure to receive positive feedback. I am particularly pleased that you found your stay enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Eva, Walkertown

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Quick check in and the lady at the front desk was kind and pleasant. The hotel smelled nice when I walked in- clean.
Séjour de 1 nuit en mai 2024
Réponse de Sarah le 27 mai 2024
Thank you for giving us a 5 out of 5! Your feedback helps us recognize what we are doing well and our amazing staff that work hard to ensure a great stay for our guests. Thank you for choosing La Quinta, can't wait to serve you again.

10/10 Excellent

Sheila

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My stay was great! I definitely recommend this LaQuinta Inn!
Séjour de 1 nuit en mai 2024
Réponse de Front Desk le 8 mai 2024
Thank you for giving us a 5 out of 5! Your feedback helps us recognize what we are doing well and our amazing staff that work hard to ensure a great stay for our guests. Thank you for choosing La Quinta, and we can't wait to serve you again.

10/10 Excellent

guy, mckess rocks

Séjour de 1 nuit en mai 2024
Réponse de Front Desk le 25 mai 2024
Thank you for giving us a 5 out of 5! Your feedback helps us recognize what we are doing well and our amazing staff that work hard to ensure a great stay for our guests. Thank you for choosing La Quinta, and we can't wait to serve you again.

10/10 Excellent

judy

Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice area with good dining options. We did take out from Longhorn. Very nice front desk staff
Séjour de 1 nuit en mai 2024
Réponse de Front Desk le 2 mai 2024
Thank you for giving us a 5 out of 5! Your feedback helps us recognize what we are doing well and our amazing staff that work hard to ensure a great stay for our guests. Thank you for choosing La Quinta, and we can't wait to serve you again.

8/10 Bien

Robert

Good
Séjour de 1 nuit en mai 2024
Réponse de Front Desk le 2 mai 2024
Thank you for taking the time to share your experience after staying with us at La Quinta Inn & Suites. We appreciate your rating and your feedback. We look forward to serving you again in the future.

10/10 Excellent

Barbara

Séjour de 1 nuit en avril 2024
Réponse de Kristin Hall - Front Desk Manager le 22 mai 2024
Thank you for giving us a 5 out of 5! Your feedback helps us recognize what we are doing well and our amazing staff that work hard to ensure a great stay for our guests. Thank you for choosing La Quinta, can't wait to serve you again.

10/10 Excellent

Robert

Voyage d’affaires
Les points forts : Équipements
Good
Séjour de 1 nuit en avril 2024
Réponse de LaQuinta's Front Desk le 30 avr. 2024
Thank you for giving us a 5 out of 5! Your feedback helps us recognize what we are doing well and our amazing staff that work hard to ensure a great stay for our guests. Thank you for choosing La Quinta, can't wait to serve you again.

10/10 Excellent

Lawrence

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de LaQuinta's Front Desk le 28 avr. 2024
Thank you for giving us a 5 out of 5! Your feedback helps us recognize what we are doing well and our amazing staff that work hard to ensure a great stay for our guests. Thank you for choosing La Quinta, can't wait to serve you again.

10/10 Excellent

Xin, Surrey

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lots of good options around. Clean
Séjour de 8 nuits en mars 2024
Réponse de Front Desk le 27 avr. 2024
Thank you for giving us a 5 out of 5! Your feedback helps us recognize what we are doing well and our amazing staff that work hard to ensure a great stay for our guests. Thank you for choosing La Quinta, and we can't wait to serve you again.

10/10 Excellent

Steven

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Front Desk le 27 avr. 2024
Thank you for your rating, we look forward to seeing you again in the future.

10/10 Excellent

David

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property was great, beds were clean, and the overall experience was very good. There is not much walking distance things to do but other than that it was perfect.
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 25 avr. 2024
Thank you for giving us a 5 out of 5! Your feedback helps us recognize what we are doing well and our amazing staff that work hard to ensure a great stay for our guests. Thank you for choosing La Quinta, and we can't wait to serve you again.

8/10 Bien

Jeanne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good property & we would stay there again.
Séjour de 3 nuits en avril 2024
Réponse de Front Desk le 25 avr. 2024
Thank you for taking the time to share your experience after staying with us at La Quinta Inn & Suites. We appreciate your rating and your feedback. We look forward to serving you again in the future.

8/10 Bien

Judy

Séjour de 1 nuit en janvier 2024
Réponse de LaQuinta's Front Desk le 16 avr. 2024
Thank you for your rating, we look forward to seeing you again in the future.

10/10 Excellent

Barbara

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We have stayed at this property many times during our travels to Florida. Room quiet and clean. Beds are starting to show age but still comfy. Fridge wasn’t working. So reported the next morning. Besides that another comfortable stay.
Séjour de 1 nuit en avril 2024
Réponse de LaQuinta's Front Desk le 14 avr. 2024
Thank you for giving us a 5 out of 5! Your feedback helps us recognize what we are doing well and our amazing staff that work hard to ensure a great stay for our guests. Thank you for choosing La Quinta, can't wait to serve you again.

8/10 Bien

Leslee

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 11 avr. 2024
Thank you for taking the time to share your experience after staying with us at La Quinta Inn & Suites. We appreciate your rating and your feedback. We look forward to serving you again in the future.

10/10 Excellent

Paul

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Front Desk le 18 avr. 2024
Thank you for giving us a 5 out of 5! Your feedback helps us recognize what we are doing well and our amazing staff that work hard to ensure a great stay for our guests. Thank you for choosing La Quinta, and we can't wait to serve you again.

10/10 Excellent

Maurice

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property was well maintained and the staff were polite and helpful. We will stay there again.
Séjour de 1 nuit en avril 2024
Réponse de LaQuinta's Front Desk le 9 avr. 2024
Thank you for giving us a 5 out of 5! Your feedback helps us recognize what we are doing well and our amazing staff that work hard to ensure a great stay for our guests. Thank you for choosing La Quinta, can't wait to serve you again.

10/10 Excellent

Denise

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had a nice comfortable night’s stay. Would stay here again.
Séjour de 1 nuit en avril 2024
Réponse de LaQuinta's Front Desk le 9 avr. 2024
Thank you for giving us a 5 out of 5! Your feedback helps us recognize what we are doing well and our amazing staff that work hard to ensure a great stay for our guests. Thank you for choosing La Quinta, can't wait to serve you again.

8/10 Bien

Valerie

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Liked guest washer and dryer Limited soap and towels provided
Séjour de 1 nuit en avril 2024
Réponse de Front Desk le 8 avr. 2024
Thank you for your rating, we look forward to seeing you again in the future.

10/10 Excellent

Margaret

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property was well maintained and clean !
Séjour de 1 nuit en avril 2024
Réponse de Front Desk le 8 avr. 2024
Thank you for giving us a 5 out of 5! Your feedback helps us recognize what we are doing well and our amazing staff that work hard to ensure a great stay for our guests. Thank you for choosing La Quinta, and we can't wait to serve you again.

10/10 Excellent

Michael

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Cleanliness and friendly staff member
Séjour de 1 nuit en avril 2024
Réponse de Front Desk le 8 avr. 2024
We are glad to hear you had a great stay with us, we look forward to serving you again in the future. Thank you for your feedback.

10/10 Excellent

Natalie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent
Séjour de 2 nuits en avril 2024
Réponse de Front Desk Manager, Kristin Hall le 7 avr. 2024
Thank you for giving us a 5 out of 5! Your feedback helps us recognize what we are doing well and our amazing staff that work hard to ensure a great stay for our guests. Thank you for choosing La Quinta, can't wait to serve you again.

10/10 Excellent

Krista

Séjour de 1 nuit en avril 2024
Réponse de General Manager le 25 avr. 2024
Thank you for giving us a 5 out of 5! Your feedback helps us recognize what we are doing well and our amazing staff that work hard to ensure a great stay for our guests. Thank you for choosing La Quinta, and we can't wait to serve you again.

10/10 Excellent

Julane

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clerks were professional and pleasant We stayed there before, that’s why we came back Room was clean and comfortable
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 5 avr. 2024
Thank you for giving us a 5 out of 5! Your feedback helps us recognize what we are doing well and our amazing staff that work hard to ensure a great stay for our guests. Thank you for choosing La Quinta, and we can't wait to serve you again.

10/10 Excellent

Karen

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean and well maintained pet friendly hotel. Location convenient to highway, gasoline stations, restaurants, etc. Breakfast had a variety of hot and cold choices. WiFi didn’t seem to work too well for me. Young lady at reception desk was kind enough to help me print some forms as the printer in the business center was broke. We stayed there in January 2024 and April 2024 on way to and from Florida.
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 4 avr. 2024
Thank you for giving us a 5 out of 5! Your feedback helps us recognize what we are doing well and our amazing staff that work hard to ensure a great stay for our guests. Thank you for choosing La Quinta, and we can't wait to serve you again.

10/10 Excellent

IamZEI

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Totally will be staying again
Séjour de 2 nuits en mars 2024
Réponse de Front Desk Manager, Kristin Hall le 3 avr. 2024
Thank you for giving us a 5 out of 5! Your feedback helps us recognize what we are doing well and our amazing staff that work hard to ensure a great stay for our guests. Thank you for choosing La Quinta, and we can't wait to serve you again.

10/10 Excellent

John

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
.
Séjour de 1 nuit en mars 2024
Réponse de Front Desk le 2 avr. 2024
Thank you for giving us a 5 out of 5! Your feedback helps us recognize what we are doing well and our amazing staff that work hard to ensure a great stay for our guests. Thank you for choosing La Quinta, can't wait to serve you again.

8/10 Bien

Wayne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great overnight stay. The receptionist was very soft spoken and therefore was difficult to hear. The room had some kind of a scent and was not appreciated or appropriate.
Séjour de 1 nuit en mars 2024
Réponse de Front Desk le 2 avr. 2024
We sincerely apologize for the deficiencies experienced during your stay. We take our guests’ expectations very seriously and have addressed the issues with the appropriate staff. We hope to better serve you in the future. Thank you for your feedback.

4/10 Médiocre

Jennifer

Voyage en couple
Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Sarah le 29 mars 2024
We’re grateful and appreciate you taking the time to share your rating with us. We take our guests’ expectations very seriously and sincerely apologize for the deficiencies experienced during your stay. We hope to better serve you in the future. Thank you for your feedback.

8/10 Bien

Philip, Montreal

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good place for dog owners
Séjour de 1 nuit en mars 2024
Réponse de Front Desk le 27 mars 2024
We’re grateful and appreciate you taking the time to share your rating with us. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do. Can't wait to have you back!

10/10 Excellent

Sharon

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great stopover on our way home from Florida
Séjour de 1 nuit en mars 2024
Réponse de Raina (LaQuinta front desk) le 24 mars 2024
Thank you for giving us a 5 out of 5! Your feedback helps us recognize what we are doing well and our amazing staff that work hard to ensure a great stay for our guests. Thank you for choosing La Quinta, and we can't wait to serve you again.

6/10 Satisfaisant

Christopher, Greer

Voyage en famille
Make sure you do not have a room at the end of the hall. The ice makers, stairwells and outside noises made for restless nights. Rooms above were very loud and the staff wasn’t doing too much to resolve situations. Also, no accommodation for a late check out. Think twice before you book.
Séjour de 2 nuits en mars 2024
Réponse de LaQuinta Front desk le 24 mars 2024
We sincerely apologize for the deficiencies experienced during your stay. We take our guest's expectations very seriously and have addressed the issues with the appropriate staff. We hope to better serve you in the future. Thank you for your feedback.

6/10 Satisfaisant

Chievon

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Front Desk le 27 mars 2024
We appreciate you taking the time to share your rating with us. Your feedback motivates us to keep raising the bar and sets the standard for excellence in all that we do. We look forward to serving you in the future!

8/10 Bien

Erin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beds are comfortable. Location is good, overall a pleasant stay
Séjour de 4 nuits en mars 2024
Réponse de Kristin Hall, Front Desk Manager le 20 mars 2024
We’re grateful and appreciate you taking the time to share your rating with us. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do. Can't wait to have you back!

10/10 Excellent

vanessa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mars 2024
Réponse de Kristin Hall, Front Desk Manager le 20 mars 2024
Thank you for giving us a 5 out of 5! Your feedback helps us recognize what we are doing well and our amazing staff that work hard to ensure a great stay for our guests. Thank you for choosing La Quinta, can't wait to serve you again.

10/10 Excellent

Beverly

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement
Randi at the front desk was very welcoming. Beautiful property, very quiet, clean and comfortable.
Séjour de 1 nuit en mars 2024
Réponse de Front Desk le 18 mars 2024
Thank you for giving us a 5 out of 5! Your feedback helps us recognize what we are doing well and our amazing staff that work hard to ensure a great stay for our guests. Thank you for choosing La Quinta, can't wait to serve you again.

6/10 Satisfaisant

george

Voyage en couple
The rooms were clean but there was a dog barking and the people above us were very loud late into the night! No, I did not call the front desk - we had already been told the hotel was sold out so there would have been no room to change to. We had been on the road all day and just wanted a good nights sleep. We felt the room was way overpriced! We enjoy Hampton Inn’s and Holiday Inn Express much more than what we got here. LaQuinta is off our list of places to stay.
Séjour de 1 nuit en mars 2024
Réponse de Kristin Hall le 18 mars 2024
We sincerely apologize for the deficiencies experienced during your stay. We take our guests’ expectations very seriously and have addressed the issues with the appropriate staff. We hope to better serve you in the future. Thank you for your feedback.

10/10 Excellent

Bobbie, Thomasville

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Easy check-in and clean room. We would stay again.
Séjour de 1 nuit en mars 2024
Réponse de Raina (Laquinta front desk) le 17 mars 2024
Thank you for taking the time to share your experience after staying with us at La Quinta Inn & Suites. I will be sure to share your review with our staff, who work hard to make sure you have a great stay. We look forward to serving you again in the future.

10/10 Excellent

Tk

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Everything is great the room is very clean, the room it self is very comfortable with more space and the bed sheet is soft and very nice. However the wall is just a little bit thin and we can hear from outside and some notices from the other rooms, where we can hear a lot from the road and the people next room which make it hard for me to sleep peacefully. Other than that the room itself 10/10 perfect
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 14 mars 2024
Thank you for giving us a 5 out of 5! Your feedback helps us recognize what we are doing well and our amazing staff that work hard to ensure a great stay for our guests. Thank you for choosing La Quinta, and we can't wait to serve you again.

10/10 Excellent

Tonyetta

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
K
Séjour de 2 nuits en mars 2024
Réponse de LaQuinta Staff le 12 mars 2024
Thank you for giving us a 5 out of 5! Your feedback helps us recognize what we are doing well and our amazing staff that work hard to ensure a great stay for our guests. Thank you for choosing La Quinta, and we can't wait to serve you again.

10/10 Excellent

Brittany

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My stay was excellent down to staff and thr bed
Séjour de 2 nuits en mars 2024
Réponse de Raina (La Quinta front desk) le 12 mars 2024
Thank you for giving us a 5 out of 5! Your feedback helps us recognize what we are doing well and our amazing staff that work hard to ensure a great stay for our guests. Thank you for choosing La Quinta, and we can't wait to serve you again.

8/10 Bien

dustin

Voyage en couple
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Breakfast was awful.
Séjour de 1 nuit en mars 2024
Réponse de Laquinta Front Desk le 12 mars 2024
Thank you for your feedback. We hope to better serve you in the future.