Dear Laurent, Thank you so much for your wonderful review! We are happy to read that you had a good stay with us. We hope to welcome you back again in the future. Have a great day! Kind regards, Lisa - Front Office The James

Dear Alexandra,Thank you for your wonderful feedback! We're delighted to hear that you found our establishment very beautiful, and that you experienced our location as quiet and very well situated. It's always our goal to provide a pleasant and comfortable experience for all our guests.We hope to welcome you back to The James Hotel in the future. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Warm greetings,The James Family

Dear Ayour,Thank you for taking the time to leave us a review. We sincerely apologize for any inconvenience you may have experienced during your stay. Your feedback is invaluable to us as we continuously strive to improve our services and ensure the comfort of all our guests. Please feel free to reach out to us directly with any specific concerns you may have, and we would be more than happy to address them promptly.Warm greetings,The James Family

Dear Alix,We thank you for this kind review and the great score!We are happy to see that you have enjoyed your stay with us.Hopefully we may welcome you again in the future. Have a great day!Warm greetings,The James Family

Dear Boluwatife,Thank you for your review. We hope that you enjoyed your stay with us and that we may welcome you once again in the future! Warm greetings, The James Family

Dear Boluwatife,Thank you for your review. We hope that you enjoyed your stay with us and that we may welcome you once again in the future! Warm greetings, The James Family

Dear Jessica,Thank you for sharing your detailed feedback with us. We're pleased to hear that you found our hotel well-located in the city center, with comfortable beds for a good night's rest.We appreciate your suggestions for improvement, such as the request for an additional pillow. We'll certainly take this into consideration as we aim to enhance our guests' overall experience. Your comments regarding the shower area, including the toilet flush and towel size, have been noted, and we'll address these matters promptly to ensure greater convenience for our guests.It's heartening to know that you found our staff friendly and helpful. We're also glad you enjoyed the convenience of our self-service mini-supermarket on the 2nd floor, as well as the in-room amenities like the coffee maker and kettle.Thank you for highlighting the cleanliness of the hotel, and we're pleased to know that our luggage storage service was appreciated.We value your insights, and we look forward to welcoming you back for an even better experience in the future!Warm greetings,The James Family

Dear Genevieve,Thank you very much for this review!We hope that you enjoyed your stay with us and that we may welcome you again in the future!Warm greetings,The James Family

Dear Jacques, Thank you for the kind review. We are glad that you have had a lovely experience at The James Hotel! How nice to hear that you found the location of our hotel and our parking very convenient. We hope you had a lovely time in the city center of Rotterdam. We are sorry that your room was not ready when you arrived. Our housekeeping tries their best to clean all rooms as soon as possible! However, the check-in always starts at 15:00 o'clock. We are looking forward to welcome you again in the future! Warm greetings, The James Hotel

Dear Laurent,Thank you for taking your time to write us a review.We are very interested to see how our guests experienced their stay at The James!10/10 is a wonderful score we are very happy with, thank you for this!Hopefully, we may welcome you again in the future!Warm Greetings,Donna - Front Office

Dear Lucia,We are happy to see that you are satisfied with our hotel! Thank you for the highscore you gave us, we really appreciate it! We hope that you a great stay with us and we hope to see you back soon, we wish you a lovely day!

Dear Kristopher,We are happy to see that you are satisfied with our hotel! Thank you for the highscore you gave us, we really appreciate it! We hope that you a great stay with us and we hope to see you back soon, we wish you a lovely day!

Dear guest,We are happy to see that you are satisfied with our hotel! Thank you for the highscore you gave us, we really appreciate it! We hope that you a great stay with us and we hope to see you back soon, we wish you a lovely day!

Dear Laure,Thank you for your review! We really appreciate it.We hope you enjoyed your stay with us and that we may welcome you again in the future.Warm greetings,The James Family

Dear Jean-Philippe,Thank you for your review. What a wonderful score! We are sorry to hear that there was a slight miscommunication with your late check-out. We hope that you mentioned it at the reception, so that we could give you this for free! Warm greetings, The James Family

Dear Eric,We are happy to hear that you are satisfied with our beautiful hotel.Thank you for the highscore you gave us, we really appreciate it. We hope you enjoyed your stay with us and we hope to see you back soon in our hotel, we wish you a lovely day!

Dear Pascale,We are happy to hear that you are satisfied with our beautiful hotel location in the city center of Rotterdam and hotel interior. Thank you for the high score you gave us, we really appreciate it. Our hotel does not have a bar or restaurant, we do have a foodmarket where you can grab 24/7 something to drink or eat. Also is the breakfast here served in the morning. Luckily are we located in the city center of Rotterdam so there are enough options for restaurants nearby! We hope you enjoyed your stay with us and we hope to see you back soon in our hotel, we wish you a lovely day!

Dear Michel,Thank you for your message.Our hotel is placed in the middle of the city so that's something that unfortunately comes with it and something that not much can be done about it. We do have earplugs at the reception, which we are happy to bring to your room.We hope you still enjoyed your stay and who knows maybe till next time! ;) Warm Greetings,The James Hotel Rotterdam- Soraya

Dear Maeva,Thank you for writing a review for us.We are pleased to see that you have rated us with 10/10!Great to see that you had a great stay with us.Hopefully, we may welcome you again in the future!Warm Greetings,

Dear guest,Thank you so much for this kind and positive review! We really appreciate it.We hope you enjoyed your stay with us and that you were able to see and do as much as possible in our beautiful Rotterdam!We hope to welcome you again in the future. Warm greetings,The James Family

Dear Virginie,we want to thank you for sharing your experience with us through this kind and positive review! We highly appreciate it.It is good to hear that you slept very comfortable and had no noise complaints whatsoever. This is what our hotel is built on!We hope that you were able to see and do as much as possible in our beautiful city and that we may welcome you again.Warm greetings,The James Family

Dear Maxime,Thank you for your kind and positive review. We really appreciate it!It is good to hear that you enjoyed your stay with us due to our great location, cleanliness and looks. It is true that we are located very close to all public transportation and the best restaurants and bars! We hope to welcome you again in the future and wish you all the best. Warm greetings, The James Family

Dear Didier, thank you very much for taking your time to write us a review. We are very happy with your kind words about our hotel location. We are very centrally located in the heart of Rotterdam! This is wonderful for public transport, highlights and activities in the city. Near our hotel are indeed parking options available. We are very pleased with your compliments about the decoration of our rooms, it is great to see that you describe it as 'modern' and 'nice'. Also, good to hear that you have slept well because of our soundproof windows.We are looking forward to welcoming you back in the future!Warm Greetings,The James Rotterdam

Dear Pierre,Thank you for leaving us a review.We are very interested in our guests experiences.Hopefully, you had a great time in our hotel.We are looking forward to welcoming you next time.Warm Greetings,Donna - Front Office

Dear Laurent,Thank you for this detailed and helpful review.We are happy to read that your second stay was to your liking, just as the first! Our hotel is indeed centrally located to all highlights of Rotterdam or shopping streets in the city. The building next to us, Rotterdam Building, was indeed under renovation. Hopefully, you still slept very well in our comfortable beds! We are looking forward to welcome you again! Warm Greetings,

Dear anonymous,Thank you for scoring us a 10, wow!We hope that you enjoyed your stay and that we may welcome you again in the nearest future.Have a great day!Warm greetings,The James Family

Dear Rien a dire Excellent, Thank you so much for giving us a 10 out of 10 on the review. We would love to meet you again at The James Hotel. Warm Greetings, The James Rotterdam

Dear Christine, We have taken the issue into account and hereby let you know that you are no longer welcome in our hotel. Warm greetings, The James Hotel

Dear Manuel, Thank you for your positive review! We really appreciate the good score. We are located very centrally in the city of Rotterdam. From here a lot of famous sights and shopping streets are very easy accesable. We hope that you were able to see as much as possible. We enjoy hearing that you had a good view from you room! This is a nice extra of course. We hope to welcome you again in the future. Warm greetings, The James Hotel

Dear Alexandra, Thank you for the amazing score you gave us! We hope to see you again in the future. Warm Greetings, Sharon - Front-Office Supervisor

Dear Lydie, Thank you for leaving us a review. We are sorry to read that you did not like the price-performance ratio in our hotel. We work with daily rates, meaning that the price for one night is different each day. Unfortunately not every room has a city view. We have 18 floors from which there are 6 floors with guaranteed city view rooms. If you ever plan on staying with us again, we recommend booking one of those rooms! We wish you a good day. Warm greetings, The James Family

Dear Verchere, Wow, what an amazing score! We hope that you have enjoyed your stay with us and that we may welcome you again some time in the nearest future! Warm greetings, The James Family

Dear Myléne, Thank you so much for this wonderful review! We are extremely grateful for your high score and for sharing your experience with us. We are pleased to hear that you describe your stay as perfect. The compliments about our interior will definitely be shared with the rest of our team! We hope to welcome you again in the future! Warm greetings, Chelsea - front office The James Hotel

Dear guest, We are incredibly thankful for your review with such a high score! We are located in the middle of the city centre of Rotterdam, and are therefore very easy to reach with any kind of public transportation. We hope that you were able to see as much of Rotterdam as possible! We wish to welcome you so warmly again in the future. Warm greetings, The James Hotel

Dear Marc, Thank you for your review. We really appreciate the high score you gave us! Thank you for mentioning that the room was good for you. Unfortunately, not all rooms have city view. If you want to have a stunning view over the city Rotterdam, I would recommend to book a Superior Double, Superior Double Plus or a Junior Suite. These rooms have guaranteed city view. We offer breakfast in the hotel, but is not a buffet. We are located in the city centre of Rotterdam. There are a lot of options, maybe for your next stay in The James Hotel. Our reception would love to give you some information about a good place for breakfast! We are looking forward to welcoming you to our hotel again! Warm Greetings, Donna - Front Office Intern

Dear Sabine, Thank you kindly for leaving us a review. We appreciate our guests opinions and are happy that you provided us with a detailed review. First of all it is very good to hear that you were fond of our central location in the city centre of Rotterdam! Because we are so centrally located, almost every hot spot is within a walking distance. It very unfortunate to read that you had a few cons during your stay. We apologize for the empty soap dispenser in the bathroom. Please know that you may always call the reception for this! We will bring a new one to your room. Unfortunately we have no space at the hotel for bike storage. We only have our own rental bikes around the corner of the building. Our lounge on the second floor is not always full with guests. This is mostly because they rather explore the city than stay in the hotel. We have no hand in this. Early in November we build up our christmas tree. This is the only moment that we put on one or two christmas songs, to get into the spirit! Please know that this is not the entire day. We hope to welcome you again in the future! Warm greetings,

Dear Sabine, Thank you for rating our hotel. We are sorry to read that you gave us a score of a 4. We would have liked to know the reason why you were not satisfied during your stay. Warm Greetings, Meggie Supervisor Front-Office The James Hotel

Dear Gwenaelle, Thank you for the incredible score! We are always very curious to hear about our guests experiences in the hotel. It is very good to hear that the room was to your liking and that the bed linnen was perfect for you. We are located in the city centre of Rotterdam and therefore a lot of hot spots are within a walking distance of the hotel! This is the perfect formula to a good city trip. We hope that we may welcome you again somewhere in the nearest future. Warm greetings,

Dear Pascal, Thank you for the great rating, we hope to welcome you again in the future! Warm Greetings, The James Hotel, Lindsay - Front Office Manager

Dear Yoan, Thank you for your wonderful review! We appreciate the amazing score you have given us. It is very nice to hear that you liked the way our team welcomed you. We always try our best to tell our guests the nicest things to do in town. Because we are so central in the city, everything is within a walking distance. We couldn't be more happy! Please visit us again in the future. Warm greetings,

Dear Brice, Thank you for the great rating, we hope to welcome you again in the future! Warm Greetings, The James Hotel, Lindsay - Front Office Manager

Dear Franck, Thank you kindly for writing us this wonderful review. What a high score have you given us! We are very happy to hear that you received an open welcome when you visited us. It is always our pleasure to make our guests day better by giving them a free upgrade to a better room. We do what we can! We hope that you have had a great time in our city Rotterdam and we hope to welcome you again in the future. Warm greetings, The James Hotel

Dear Clement, A 10/10, it cannot get any better! Thank you very much for showing us your appreciation of your stay with us last September. We hope you look back on a wonderful time in Rotterdam and hope to see you back soon. Warm greetings, The James Family Esmeralda - Assistant Front Office Manager

Dear Frédéric, We would like to thank you for your time to write us such a detailed review. We are always very curious to hear about our guests experiences in the hotel. We are located in the middle of the city centre, which is ideal to go shopping or sightseeing. We hope that you enjoyed what our city has had to offer! We are sorry to hear that the comfort double plus did not live up to your expectations. Please know that sometimes it is possible to upgrade to a different room, when we have the availability. We will try our best to make your stay better! When it concerns our parking, we have an elevator system that only has about 20 spots. If it is full, we always direct our guests to the nearest parking garages. When you decide to make a new reservation with us, feel free to call and claim one of the spots beforehand. We wish to welcome you again! Warm greetings, The James Hotel

Dear Sofian, As you didn't stay in our hotel we find it quite unfortunate that you left us a review. I wish you well. Warm greetings, Dalila Supervisor

Dear guest, Thank you for taking the time to leave us a review. We are sorry to see that you have scored us ony 2 out of 10 points. You have unfortunately left us no comment explaining the score, otherwise we would be happy to seek for points of improvement. All the best in the future! Warm greetings, Ismay - Reservations

Dear Philippe, Thank you very much for your nice feedback and comments, we are very happy with this great rating. We hope to be able to welcome you back some day in Rotterdam. Warm greetings, The James Family Esmeralda - Front Office Supervisor

Dear guest, Thank you for leaving us a review. We are sorry to see that you did not enjoy your stay with us. Unfortunately we are unable to see any details about your reservation so we could have seen what went wrong and how we can improve our services. We wish you a lovely day. Warm greetings, The James Family Esmeralda - Front Office Supervisor

Dear Eren, Thank you for your visit at The James and leaving your review. We are sorry to see that you did not enjoy your stay with us, we would love to hear how we can improve our services so please do not hesitate to contact us about your experience. Warm greetings, The James Family Esmeralda - Front Office Supervisor