« Excellent accueil. La piscine est top. L’emplacement est parfait. La vue de la chambre est magnifique. L’un des meilleurs hôtels que nous ayons fait aux US. Le petit déjeuner pourrait être amélioré mais c’est toutefois correct. »
« The staff was very helpful. The night time clerk, Natasha, was extremely helpful and we were very impressed with her. The room was dated but clean. I would probably stay again »
« Room was unexpectedly beautiful and stylish. I didn't have a waterfront view, and that's my only complaint. None of the hotels appear to be full in mid-September, but my "courtyard view" was actually facing the very close wall of another hotel. I don't understand why hotels don't give their best rooms to people who book in the off season if those rooms are empty. What do they have to lose, other than making the customer go "WOW" when they got a room they didn't expect??? Seems like a smart...
« The floors were not cleaned prior to check in. A wet mop should be included when preparing a room for check in. Dust mop is not sufficient to get floors clean. My granddaughter's socks and knees were black from your floors even after we wiped the foors with a wet wash clothe. We received no instruction about trash and no trash was picked up in three days stay. We picked up trash in the parking lot and that's part of the trash left in the room. Have pool hours listed somewhere or on the door to...
« The location is great - right on Lake Huron 2 minutes from downtown and the bridge
The curb appeal needs help - they allow dogs and that’s a priority for us pet parents
Overall the staff was nice and helpful when needed »
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