Hotels nahe Universitätsklinikum Royal Stoke (Newcastle-under-Lyme)

„Nice and cosy“

„This Hilton has rooms which are clean and quiet, beds are good but no option to ventilate the room. The restaurant facilities can’t be worse: at opening time of the restaurant we ordered food and 10 minutes later you are told to order something else because they ran out of it. As we had chosen something else, the response was: “Is THAT all, you want nothing else?” In a very arrogant way. Then they even expect a tip afterwards. During Checkout, the receptionists were unable to produce an invoice. ...

„Yes“

„Hardly any cutlery or crockery “

„It was alright“

„Staff is good. Sleeping room is clean. Have to share bathroom with other guests. Toilet lock broken.“

„Absolutely avoid at all costs - hubby and children were left without any place to stay when hosts lost booking“

„Unfortunately, the property did not meet reasonable cleanliness or maintenance standards. On arrival, the oven and hob were visibly dirty with grease and residue, and the kitchen overall did not appear to have been properly cleaned. There was no bin provided anywhere in the property, only loose bin bags left for guests to manage waste themselves. The bathroom showed visible mould around the shower area. This is a hygiene issue that should not be present in a paid short-term let. The sofa in ...

„Unable to get in touch with the host. Was refused a refund after I went to the property and it was unclean and random person sleeping in the shared areas. Bedroom lock barely attached to the door and furniture in poor state of repair I didn't sleep at the property as I felt unsafe and no refund issued. Does not look like the listing pictures. “