Hôtel près de Ruby City Gems & Minerals, Franklin, Franklin

« Stayed in the cottage room. Really small bathroom. The screened in porch, advertised as an upgrade to this room, and the reason we booked this room, was filthy and filled with hardware and cleaning supplies. Completely cluttered and, dirty and unusable. Breakfast was served and was not good. Eggs and fruit were edible, the rest was not. Overall place was dirty and not worth the roughly $170 we paid to stay there. Wanted to like this place, and thought it would be charming based on the...

« excellent place with friendly staff »

« Staff very helpful I arrived early and they were very helpful I had questions about local transportation they informed no uber, Lyfts or few but provided great transportation alternative »

« Overall, I had a pleasant stay. The parking was safe, convenient, and easy to access, which made coming and going hassle-free. One area that could use some improvement is the breakfast. It would be great to see fresher options, such as bagels from a local bakery, along with hot items like scrambled eggs and bacon. Adding a few more breakfast choices would make the experience much better. The rooms could also benefit from some updates and maintenance. In addition, installing exhaust fans in the...

« Easy access to rooms. Extremely clean. Well maintained. Very accommodating staff. »

« Great place!! Comfortable spacious rooms- lovely courtyard. Great restaurant too! »

« I am writing to bring to your attention a concern regarding a recent stay at the Colonial Inn Franklin that I booked through Expedia. This was my second stay at this establishment, with my first stay taking place from May 13–15 and my most recent stay beginning on July 22. During my first stay, I was assigned Room 109. This room is located in a dark back corner of the property, has spotty internet service, and offers limited access to parking. When I checked in on July 22 for my second stay, I...