6/10 Satisfaisant
Dannielle O.
7 juil. 2025
Les points forts : Propreté
July fourth and fireworks.
Loved the location and seeing the wildlife Kitchen was well supplied although a corkscrew would have been desirable (had to buy one since you can’t return wine with a cork when you have no corkscrew). Loved the western and racing decor. The reason for the few low ratings was 1) hot tub water was super cloudy. We texted the property manager and got an immediate response. The spa service team was notified and on it ! Thing was, they weren’t. No follow up provided. Texted property manager again. And no answer. Only got a response after I said I’d be following up with VRBO given the lack of use of a key feature of the property and No follow up with 50% of the vacay gone. Got a response to that. Got a meager amount per day offered off of the total. After the number of bedrooms our other key search criteria was a spa. The lack of reasonable communication on status updates to the loss of use means that we will likely also pass on any properties managed by Hummingbird going forward.
Dannielle O.
Séjour de 2 nuits en juillet 2025