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Avis sur Sapa Clay House - Mountain Retreat

3 out of 5
Sapa Clay House - Mountain Retreat
Lao Chai Village Sa Pa, Sa Pa, Lao Cai

Avis

9,6

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 142 avis sur 177." "
Note des voyageurs de 8 (Bien), d’après 28 avis sur 177." "
Note des voyageurs de 6 (Satisfaisant), d’après 4 avis sur 177." "
Note des voyageurs de 4 (Médiocre), d’après 3 avis sur 177." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 177." "

9,8/10

Propreté

9,6/10

Personnel et service

9,6/10

Équipements

9,6/10

Infrastructures et conditions de l’hébergement

10/10

Écoresponsabilité

Avis

10/10 Excellent

Yves

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très belle expérience
Ma femme et moi avons séjourné dans un bungalow fantastisque. Propreté impeccable, décoration de qualité, et vue parfaite. Personnel charmant, nous reviendrons !
Séjour de 1 nuit en août 2020

10/10 Excellent

Jean-Pierre

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fabuleux
En dehors de sa pa, bel endroit reposant. Accueil charmant, excellente nourriture, tout était sublime. Class coking, organisation balades. Lit chauffant !
Séjour de 2 nuits en janvier 2018

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
tres bon moment passe au sapa clay house, personnel au petits soins, tres belle chambre et vue magnifique sur les rizieres. hotel situé au cakme loin du tumulte de sapa.
Séjour de 2 nuits en décembre 2017

10/10 Excellent

Zoe

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024

10/10 Excellent

Jan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was perfect
Séjour de 2 nuits en mars 2024

10/10 Excellent

Joseph

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing from start to finish!
Séjour de 2 nuits en mars 2024

10/10 Excellent

Mark

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beautiful views but need the weather to appreciate them and we were unlucky. Staff are excellent and can't do enough for you. Rooms are clean and very comfortable
Séjour de 2 nuits en février 2024

10/10 Excellent

Su Hyun

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
시내가 복잡하기 때문에 클레이하우스 숙박은 최고의 선택이였다. 사파-하노이 간 일정 중에서 가장 좋았고 기억에 남는 숙소이다. 적극 추천

10/10 Excellent

Raika

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Incredible property, wonderful staff, beautiful organic food and irreplaceable scenery!
Séjour de 2 nuits en janvier 2024

10/10 Excellent

CHIALIN

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room and the environment of hotel was extraordinary ❤️ Stuffs were nice and helpful 👍
Séjour de 2 nuits en novembre 2023

10/10 Excellent

Connie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A truly unique experience. The food is amazing and so is the staff.
Séjour de 2 nuits en novembre 2023

10/10 Excellent

MINSIK

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en septembre 2023

10/10 Excellent

Alison

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing mountain views and helpful friendly staff!
We stayed in the bamboo hut and it was really unique experience. Bed was comfortable and they even have a wooden bath tub. We had an amazing view when we open our doors. Big thanks to Hai for the 10/10 hospitality and helpful suggestions of activities for us. We enjoyed the market tour & the cooking class, which was our lunch on that day. We extended 1 more night because we love the place so much especially the infinity pool. We had three meals there and the ingredients were mostly home grown and very fresh and tasty. Highly recommended if you are looking for a place in the mountains!
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Abigail

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Incredible experience with spectacular views, wonderful staff, and THE BEST food you will eat in Vietnam!!!
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Kieran

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The most unbelievable retreat in SaPa Vietnam!!! Breathtaking views, incredible service and a luxury retreat! What a fantastic stay! The team went above and beyond providing us with amazing customer service. Hai was a fantastic host and master planner. Other staff members who were fantastic are Vuong, Huan, Quang, Nguyen, Vous, Moi and Tam who were all welcoming and gave us a great experience. The team and Hai ensured our rooms were ready and well prepared and we had a great experience including tours (rice terraces, waterfalls, fansipan) taxi guides and an amazing day plan.The hotel is modern, clean and well designed. Rooms are large, comfy and have everything you need including water, snacks and aircon. The best part of the hotels was the view, including infinity pool which looked far and wide over the Sa Pa rice fields with breathtaking scenery. Thank you to SuSu for a fantastic 5 hour tour around the rice fields and villages. Finally because this place is an ecolodge all the food is prepared from the garden and was absolutely delicious...breakfast was out of this world particularly the french toast and noodle soup ...id highly recommend! Overall, I'd highly recommend a stay here and hope to be back again soon. Thank Hai and team NB Bills can be paid in US dollars or Vietnamese Dong which made the experience super simple.
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Keng

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very good!
Séjour de 3 nuits en septembre 2023

10/10 Excellent

Richard

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Best in class.
This is a must stay in Sapa. The views are stunning, the food is magnificent and the service is superb. Located a little away from the tourist town it is peaceful and friendly, but offers great tours and walking access to the valley away from the obnoxious crowds.
View from room.
Séjour de 2 nuits en août 2023

10/10 Excellent

Hajar

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement

10/10 Excellent

Robin

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sapa Clay House is a must stay! We read the reviews before booking and were NOT disappointed! We stayed Nov. 21-25, 2022 and the weather was superb. Mind you, there were a few days where the clouds rolled in and you couldn't see much...but it made things interesting! SenMa suggested several things to see/do while we were here. The hiking in the tea fields and around the local areas were breathtaking and wonderful. The grounds are meticulously kept and the flowers and foliage are well cared for. Getting to and from Sapa was...an adventure. The winding roads and scary encounters on the road were enough to make your head spin! But, once you arrive, it's peace and tranquility for sure. We really didn't eat off site much except for one night's dinner in the main town. The food at Sapa Clay House was to die for. The breakfasts were delicious and always beautifully presented. We never left hungry! One of us took a cooking course on site and it was so much fun and very enjoyable. We did try one of the baths offered during our stay and it was lovely and worth the extra fee. The room we stayed in was gorgeous, spacious and the bed was cozy and comfortable. The view was amazing! The pool is gorgeous with stunning view, but it was chilly. Finally...the staff. We can't speak more highly of these amazing people. They are gracious, kind, incredibly helpful and superb hosts. From the moment we arrived to the moment we sadly had to leave, we loved staying here!!

10/10 Excellent

Melissa

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2023

10/10 Excellent

Reall

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juin 2023

4/10 Médiocre

JUNGAE

Les points faibles : Personnel et service et confort de la chambre
산 배경은 사파 지역이면 모두 가능~!!!
5월초 사파 5박6일 여행 중 3박 4일을 보냄. 전체적인 평가는 별 하나. 1. 위치: 사파타운에서 4KM, 택시를 타면 베트남 동 100K가 적정요금이나 거의 모두 그 이상을 요구하며 마지막 날 사파타운 버스 정류장에 픽업서비스도 이 호텔에서 150K를 요구함. 2.직원들 태도: 투숙한 손님에게 좋은 서비스를 제공하고 이에 상응하는 댓가를 요구하는 것은 당연하지만, 여기 직원들은 시내로 부터 멀리 떨어진 숙소에 왔으니 독안에 든 쥐를 대하듯이 과도한 요금을(트레킹, 차량 제공 등)제시하며 이를 거부하면 얼굴표정이 달라짐. 비즈니스를 하는 마인드가 이익만을 창출하고자 하는 행동임. 특히 여자 매니저인지 사장인지는 손님을 편하게 해주는 태도를 전혀 갖고 있지 않음. 나중에 안 사실이지만 한국 TV프로그램 '신서유기'에 방영되어서 그런지 손님 중에 한국인들이 많은 편임. 객관적으로 이런 기회를 이용해 좀더 친근하고 편안한 자세로 손님을 맞이하면 사업도 잘 될터인데....그점이 아쉬웠음. 3. 시설: 프라이빗 뱀부헛에서 묵었는데 벌레(개미, 나방, 모기 등등)가 있었고, 추웠으며, 방에 냉장고가 없음. 여긴 모든 객실에 냉장고가 없음. 4.보통 하루에 한번 방청소를 해주는 것이 일반사인데 여기는 우리가 식사를 하러 식당에 가면 하루에 3번 수시로 객실을 문을열고 직원이 드나듦. 그럼에도 불구하고 수건도 교환해 주지 않아 매일 직접 가서 받아옴. 너무 감시하는 듯한 느낌을 받음. 5. 처음 이 숙소에 도착해서 한글로 된 매뉴얼을 받았을 때 기분이 몹시 나빴음. 이유는 모두 부정적인 문구로 '~하면 벌금을 부과한다는 내용이 많았음. 편안한 맘으로 쉬려고 한 여행이었지만 마지막 사파클레이하우스에서의 경험은 우리를 기분나쁘게 만들었음. 결론: 산을 바라보는 배경의 숙소는 사파에서는 어디서든 볼 수 있으니 숙소를 결정할 때 참고하시길 바랍니다.
Séjour de 3 nuits en mai 2023
Réponse de Manh le 21 juin 2023
Poor mind.

10/10 Excellent

JAEHWI

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en avril 2023

10/10 Excellent

Pamela

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great relaxing stay after a busy day trekking in Sa Pa! Beautiful bungalow with great views!
Séjour de 1 nuit en avril 2023

8/10 Bien

Celie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Magisk utsikt
Mycket trevligt boende utanför stan med vackra vyer. Taxi enkel väg in till stan kostar 50-75kr. + Personalen är mycket trevliga och serviceminded. Frukosten är 10/10. Väljer från en meny olika rätter och dryck. -middagen lämnar mer att önska. Lite mat för prislappen och ser mer vackert ut än vad smakar gott. Speciellt jämfört med frukosten. Inget dåligt, men inte heller vad vi förväntade oss. Boka genom hotell trekking söderut med guide genom risfälten och byarna. Värt det, kostar 35-45$/pp inkl lunch. Däremot kan man lätt ta taxi själv till de båda vattenfallen och vandra själv därifrån. Överlag nöjda och utsikten är magisk.
Séjour de 3 nuits en mars 2023

10/10 Excellent

Yoomin

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Highly recommend
really loved the place. place was super clean and always been checked when we leave the room even for breakfast or dinner in the hotel. the cooking class was quick and i’m clear. you must try it while staying. Loui is the best chef. We had most of the dinner and breakfast here and always satisfied. Staffs were always friendly and thoughtfull. Trekkings were great. We stay 5 nights and never regret about it.
Séjour de 5 nuits en mars 2023

10/10 Excellent

Lynne

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
What a magnificent hotel! Our stay here has been the highlight of our trip to Vietnam…the beautiful location, the lovely room with a spectacular view of the mountains, the attentive and gracious hosts and staff, the massages, and the food! It has it all. Can’t recommend Sapa Clay House enough…this place is heaven.
Séjour de 2 nuits en février 2023

10/10 Excellent

Diane

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is a lovely place to stay, just a little ways outside of Sapa town. It is quiet, quaint and the views are wonderful. We only had 2 nights but we got a good taste of Sapa - the town is only a 40 minute walk away and the road down the hill leads to some nice walking roads. We stayed in one of the ‘cement’ rooms (versus bamboo) which had amazing view of the valley (when the cloud shifted) and was warm/cozy for the chilly evening. The restaurant serves delicious organic homegrown food - worth staying there for dinner. The staff are outstanding - friendly and ready to please (Jim and Sen). Overall a worthwhile 3D/2N trip from Hanoi to see this place which I am sure the views are jaw-dropping on clear days.
Séjour de 2 nuits en février 2023

10/10 Excellent

David

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Sapa Clay House is a wonderful choice to stay if you want to experience the beauty of Sapa. We loved the outlook and beautiful views from our spacious executive room. The bed and furniture were comfortable with a large beautiful bathroom and private verandah. The restaurant was excellent with views overlooking the gardens to the mountains. The food was amazing with a varied menu and staff so attentive. We appreciated the inclusion of a good breakfast. There are various activities on offer and we enjoyed the trek and the massage. The hosts are helpful, knowledgeable and charming. I highly recommend visiting Clay House if you are looking for a peaceful relaxing experience whilst in Sapa.
Séjour de 1 nuit en janvier 2023

10/10 Excellent

Christian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Not just a hotel, it’s an experience
We could not recommend Sapa Clay house more. From the beautiful flower and vegetable gardens, the incredible view, the impeccable service, the spectacular food, the additional spa services, the gorgeous rooms… I cannot say more than just wow! It’s a must!!
Séjour de 2 nuits en janvier 2023

10/10 Excellent

Stephanie

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I loved the view and all the meals were excellent. It is a farm/market-to table ecolodge. I was staying in the bamboo hut and unfortunately there was a rat nest in the roof so it was very noisy at night: but that being said it was still worth the experience. I also had an herbal bath and a massage. The massage was good but I didn’t feel very safe because the lady kept coughing (and she wasn’t wearing a mask). I think they should review this and make sure that people coming to give services aren’t sick (specially because of Covid). The pool was also very cold (not heated), but I still enjoyed it a lot. The view was exceptional and the staff very friendly and professional. I would definitively go back and suggest to anyone that wants to have an eco experience to go there.
Séjour de 2 nuits en novembre 2022

10/10 Excellent

Amanda

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff went above and beyond for my stay here. Booked a trekking tour through them. I liked how they encouraged us to support local. Enjoyed my massage in the spa. The masseuse lady knew what she was doing. I ended up having all my meals at the hotel because they were so well made. I'm going to have to come back one day!
Séjour de 2 nuits en novembre 2022

10/10 Excellent

Christin

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Its everything and more! Its not luxurious so don’t come expecting that, however the place is amazing! I can’t say enough about the staff, everyone was so nice and helpful. The owner Manh also help arranged a car to drive us to Lai Chau, outside of Sapa. Which i highly recommend. Oh, and the food! Would stay here again next time im back. We also, stayed two nights in town. Big difference between the noises and how peaceful and quiet it is here at night.
Séjour de 2 nuits en septembre 2022

10/10 Excellent

Ha Thanh, Gilroy

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Definitely recommending this small family run mountain retreat… come for the view and the foods. All food dishes are uniquely tasteful and beautifully arranged. They raised their own chicken and grown their vegetables on ground. Breakfast items (3 breakfast dishes and 2 drink selections) are included in your room rates. Only 10 rooms are available for booking. Room sizes varies according to rate. Few things that can be improved are small fridge in room, install shower curtain, better lighting structures.. room tends to not get enough lighting especially in the bathroom areas…environmental friendly retreat with a sense of personal charm and connection. Transportation may be easier if arrange through the hotel. Bonus: Visa is accepted!
Séjour de 2 nuits en août 2022

10/10 Excellent

Michelle

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was extremely helpful and friendly. They above and beyond to cater to our needs. The property is beautiful and well-kept and the view of the mountains and rice terraces are the best in Sapa. It was definitely worth it staying a bit out of the town center which was busier and more crowded than expected. The homemade meals they prepared were a highlight, offering both authenticity and great taste. And finally, if you’re lucky, you’ll see the management’s cute furry friends running around the property!
Séjour de 1 nuit en juillet 2022

10/10 Excellent

Kana

Séjour de 3 nuits en juin 2022

10/10 Excellent

Sameer

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juin 2022

10/10 Excellent

JEONGMIN

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
정말.. 최고였어요. 특히 경치는 이세상 경치가 아닙니다
Séjour de 2 nuits en mai 2021

6/10 Satisfaisant

Boram

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
힐링하기 좋은장소입니다. 호텔 들어갈 때 입장료 인당 30,000동을 내야하고 그랩 택시비는 7~8만동 정도 나와요. 발코니에서 보는 뷰가 아주 장관입니다. 단점은 시내와 멀리 떨어져 있다는 점과, 밤에는 딱히 할 것이 없어요 ㅠㅠ 룸 안에 TV,냉장고 없으며 에어컨은 있지만 저녁에는 쌀쌀한 사파 날씨 때문에 작동 할일은 많이 없더라구요. 밤에 지붕 위에서 뭔지 모르는 동물이 밤새 투닥 거려서 잠은 편히 못 들었네요^^ 하지만 조용한 분위기에 아무것도 하지 않고 오로지 힐링 목적으로 편히 쉬다 오시는 목적이시라면 추천은 드립니다..! (호텔 내 30만동 추가하면 할 수 있는 Herb bath는 꼭 경험해 보세요~)
Séjour de 1 nuit en octobre 2020
Réponse de Manh le 17 nov. 2020
Thank you for your kind support. We are looking forward to welcoming you next visit.

10/10 Excellent

Yeeun

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en novembre 2020
Réponse de Manh le 17 nov. 2020
Thank you for your kind support. We are looking forward to welcoming you next visit.

10/10 Excellent

shinhan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2020
Réponse de Manh le 17 nov. 2020
Thank you for your kind support. We are looking forward to welcoming you next visit.

10/10 Excellent

Hea Jung

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
코로나 힐링 장소로 최고.
Séjour de 1 nuit en octobre 2020
Réponse de Manh le 17 nov. 2020
Thank you for your kind support. We are looking forward to welcoming you next visit.

10/10 Excellent

Jongho

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
사파 힐링 여행
개인적으로 다녀던 장소중 최고의 장소중 한군데 입니다. 아무것도 하지 안고 앉아서 노을을 보는 순간을 잊을 수 없네요
Séjour de 2 nuits en juillet 2020

10/10 Excellent

jongsoo

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
사파 가족여행으로 적극 추천
숙소 전망이 아주 훌륭한 곳이고, 직원들도 친절하게 응대해줘 기분좋은 가족여행이었음.
Séjour de 2 nuits en avril 2020

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Skøn beliggenhed midt i Sapabjergene (kun 15 min kørsel fra Sapa by). Fantastisk mad i restauranten. Meget serviceminded og sødt personale. Rene værelser. Godt sted at starte hiking fra.
Séjour de 4 nuits en février 2020

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2020

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2020

10/10 Excellent

Ben, Sydney

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing room with spectacular views! Fantastic and very friendly staff Food was excellent - Vietnamese and unique! 큰큰큰!!!
Séjour de 2 nuits en janvier 2020

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely place to stay in a stunning location. Room was beautiful, main area/dining/reception was like an eco lodge which was really nice and family run, friendly informal place. Food was so good at the restaurant. Would highly recommend staying here!
Séjour de 2 nuits en janvier 2020

10/10 Excellent

Amanda

Séjour de 1 nuit en janvier 2020