Dear Yvonne, Thank you for your review. It’s great to hear that you found the breakfast to be excellent and that you had an enjoyable time in Salisbury. We’re sorry that you were surprised by workmen, however we are glad that this didn’t negatively impact your stay and that you would return to us in the future. We look forward to welcoming you during your next Salisbury visit. Kind regards,

Dear Tania, Thank you for your review. We hope that you enjoyed your stay with us and we look forward to welcoming you again in the future. Kind regards,

Dear Darren, Thank you for your review. We’re so glad that you enjoyed our central location and that you found us to be good value for money. We appreciate your feedback regarding maintenance, please be assured that we have ongoing maintenance scheduled in the near future. We look forward to welcoming you again soon. Kind regards,

Dear Mark, Thank you for your review. We’re so glad that you rated us highly and that you enjoyed your stay. We look forward to welcoming you again soon. Kind regards, Georgina

Dear Claire, Thank you for your review. We’re so glad that you enjoyed your stay with us and found our location to be convenient for visiting Salisbury. It’s great to hear that you liked the room you were allocated and that breakfast was good. We look forward to welcoming you again soon, hopefully during better weather. Kind regards,

Ernest, Thank you for your review. We're so glad that you enjoyed your stay and rated us highly. We look forward to welcoming you again in the future. Kind regards,

Dear Andrew, Thank you for your review. We’re so glad that you enjoyed your stay with us and that our central location was beneficial for your visit to Salisbury. We look forward to welcoming you again soon. Kind regards,

Dear Anita, Thank you for your wonderful review. We always appreciate receiving guest feedback, especially regarding our welcoming Team, who strive to provide the highest level of service for our guests. It’s also fantastic to hear that the room was perfect for your stay in terms of cleanliness and amenities, and we’re so glad that we got everything right for your visit, despite the limited menu. We look forward to welcoming you again if you do revisit Salisbury in the future. Kind regards,

Dear Alison, Thank you for your review. We’re glad to hear that our central location was beneficial for your visit to Salisbury and that you enjoyed your stay with us. We appreciate your feedback regarding the outside areas of the hotel and this has been noted and passed on to our Management Team. We will use your comments to improve our service and we look forward to welcoming you in the future. Kind regards,

Dear Susan,Thank you so much for taking the time to write a review and for your compliments. They will be shared with the team. We're delighted to know you enjoyed your stay and hope to welcome you back soon.

Dear Linda,Thank you so much for your review and your compliments. I am so pleased to know that you enjoyed your stay with us and hope that we have the occasion to welcome you back again soon.

Dear Joseph,Thank you for taking the time to let us know about your stay. Your comments regarding the mattress has been noted and will be followed up. We appreciate your feedback. We hope that you will stay again and look forward to the opportunity to serve you better.

Dear Barbara,Thank you for taking the time to leave a review. I am glad to read that yours was a pleasant stay. We hope you will stay again soon and look forward to welcoming you.

Thank you so much for taking the time to let us know about your stay. We are pleased to read that you found our team nice and helpful. Your compliments will be passed on to them. We hope you stay again soon.

Dear Kerstin,Thank you for taking the time to let us know about your stay with us. Your comments regarding A&C description have been noted. We appreciate the feedback as an opportunity to improve what we offer our guests. We hope that you would stay again and look forward to welcoming you back.Kind regards,

Dear Debra,thank you for taking the time to leave us a review. We appreciate the feedback.

Dear Steven,Thanks so much for taking the time to leave a rating. We are delighted to know that yours was a pleasant experience and hope that you will give us the opportunity to make you feel welcome again soon.

Dear Neelaksh,Thank you for taking the time to let us know about your recent stay. It's disappointing to note that you did not enjoy your stay with us. As there are no details as to where you feel we fell below the expected standard, I can only apologise and assure you that we will do our utmost to ensure that future stays are more in keeping with the standard we expect for our guests.Kind regards,

Dear Yasuhiro,Thank you for taking the time to let us know about your stay. I am glad to know that yours was, on the whole, a positive experience. We hope that you would stay and look forward to welcoming you back.

Dear Edd,Thanks for taking the time to let us know about your stay. I'm so glad that we were able to assist you with navigating the city and doubly so to read that you would stay again. We look forward to welcoming you back.

Dear Thomas,Thank you for taking the time to write a review. My apologies for the delay in responding to you. I'm so glad to know that yours was a pleasant experience. We hope that you will stay again soon and look forward to welcoming you back.

Dear Barry,Thank you very much for taking the time to let us know about your stay. My apologies for the delay in responding to your review. We are so pleased to read that you and your wife found our team helpful. It is a delight to be able to help our guests. We hope you will stay again and look forward to welcoming you back.

Dear John,Thank you for taking the time to let us know about your stay. We are pleased to read that we were able to give you a positive experience despite the lack of an elevator and laundry service. We hope to be able to welcome you back soon.

Dear Theresa,Thank you for taking the time to let us know about your stay. My apologies for the delay in responding to you. Your compliments are appreciated. We hope that you will stay again soon.Kind regards,

Dear Ian,Thank you so much for taking the time to let us know about your stay. We are pleased to know that yours was, ostensibly, a positive experience. We hope that you will stay again and look forward to welcoming you back.Kind regards,

Dear Lynne,Thank you for taking the time to let us know about your experience and for your compliments to the team. We hope that you would stay again and urge you to contact us with your pillow preference prior to your arrival so that we can do everything we can to make that stay more pleasant.Kind regards,

Dear Thomas,Thank you for taking the time let us know about your stay. It is unfortunate that the lack of consideration displayed by patrons of the neighbouring establishments impacted on your experience of the hotel. We hope that it would not force you to reconsider staying with us in future. Should your travels bring you back to Salisbury, we hope that you do stay with us again and look forward to hosting you for a stay that is more in keeping with the standard we expect for our guests. Please don't hesitate to advise us of this experience prior to your next stay so that we can ensure that we are able to serve you better.Kind regards,

Dear Stefan,Thank you so much for taking the time to let us know about your stay. I am so glad to know that yours was a positive experience and hope that you will stay again soon.Kind regards,

Dear Edward,Thank you so much for taking the time to let us know about your stay. I'm so glad to know that yours was a positive experience and hope that you will stay again soon.Kind regards,

Dear Gary,Thank you so much for taking the time to score your stay with us. We're delighted to know that yours was a positive experience and hope that you will stay again soon.Kind regards,

Dear Graham,Thank you for taking the time to let us know about your stay. I'm disappointed to read that yours wasn't as pleasant an experience as it could have been. We appreciate your feedback and the constructive criticism. We will endeavour to ensure that future stays are not similarly impacted.