Hotels nahe Victoria Hall (Stoke-on-Trent)

„This Hilton has rooms which are clean and quiet, beds are good but no option to ventilate the room. The restaurant facilities can’t be worse: at opening time of the restaurant we ordered food and 10 minutes later you are told to order something else because they ran out of it. As we had chosen something else, the response was: “Is THAT all, you want nothing else?” In a very arrogant way. Then they even expect a tip afterwards. During Checkout, the receptionists were unable to produce an invoice. ...

„Access was easy, room clean and as described. Only drawback was my room was roadside and was affected by the traffic noise. Could triple glazing be used to avoid any noise?“

„Das Zimmer war in Ordnung. Minimalistisch, zum Schlafen und zurückziehen gut geeignet. Die Küche und das Wohnzimmer habe ich nicht benutzt aber ansonsten ist es echt gemütlich! Es hat alles einwandfrei funktioniert.“

„It was alright“

„C'est noté que la réception est ouverte depuis 11h du matin. Mais il n'y a pas de réception. Chambre sale. Salle de bain commune. À fuir.“

„Staff is good. Sleeping room is clean. Have to share bathroom with other guests. Toilet lock broken.“

„Property was clean. Not as stated entire property. Shared facilities. Bathroom via the kitchen on ground floor had child. Did not feel we could relax here as thought we had entire apartment. Outside next to little shop. Traffic island outside meant couldnt park outside and single line. Area around property made us feel unsafe- wasnt the best.“

„Absolutely avoid at all costs - hubby and children were left without any place to stay when hosts lost booking“

„When i arrived i was sent the code to the key safe to get the keys. When I opened it there was no key in the safe. Having phoned the contact number and cutting a long story short a member of staff had gone off with the keys in his pocket. Also there was no shower gel in the shower. The kitchen is communal and the walls are not thick and I was awaken by the sound of cups being knocked together at approximately 6 am.“

„It was extremely disappointing to discover that the photos on the website did not reflect the reality of the property. Upon arrival, the house looked nothing like what was advertised. I had booked a room for two people, but the space was far too small to comfortably accommodate us. On top of that, the entire house was unclean, which made the stay even more unpleasant. Overall, a very disappointing experience.“

„es war schön aber die Heizung hat nicht funktioniert und das zimmer war klein“