Literie hypoallergénique, coffres-forts dans les chambres, bureau

Avis sur Manchester Grand Hyatt San Diego

4 out of 5
Manchester Grand Hyatt San Diego
1 Market Pl, San Diego, CA

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 2222 avis sur 3231." "
Note des voyageurs de 8 (Bien), d’après 549 avis sur 3231." "
Note des voyageurs de 6 (Satisfaisant), d’après 224 avis sur 3231." "
Note des voyageurs de 4 (Médiocre), d’après 132 avis sur 3231." "
Note des voyageurs de 2 (Horrible), d’après 104 avis sur 3231." "

9,2/10

Propreté

9,2/10

Personnel et service

9,0/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

8/10 Bien

Michel

Voyage en groupe
Les points forts : Propreté et confort de la chambre
Huge : but nice rooms and pool/ good location
This is a 1800+ rooms hotel with a huge Las Vegas style lobby and 2 40 floor towers. In the harbor tower we had a beautiful view of downtown, and the bay, and the coronado bridge. Room was quiet and comfortable with a little couch and a bathtub. Furniture was dated : an update is needed to keep the high rates and the GRAND hyatt standard.
Séjour de 3 nuits en avril 2023

10/10 Excellent

Daniel

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Très bel hôtel bien situé. Pas de verre d'aucune sorte dans notre chambre... un peu décevant. Tout les reste était très bien.
Séjour de 3 nuits en juillet 2022

10/10 Excellent

amnon

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en août 2021

10/10 Excellent

Jovanny

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent hotel, the area was amazing and the view was amazing. Room and hotel were nice and clean. Will definitely be back
Séjour de 1 nuit en avril 2024

10/10 Excellent

Diana

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location and beautiful views and property
Séjour de 1 nuit en mai 2024

10/10 Excellent

Jeff

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
terrific customer service
Séjour de 1 nuit en mai 2024

10/10 Excellent

DIANA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Verygood
Séjour de 1 nuit en mai 2024
Réponse de Nyree le 27 mai 2024
Thank you for your 5-star rating! We're glad you had a very good stay.

8/10 Bien

Caitlin

Voyage en couple
Les points forts : Infrastructures et conditions de l’hébergement
Everything was wonderful except for the elevator system. We waited upwards of 15 minutes many times for an elevator that wasn’t full from the upper floors.
Séjour de 1 nuit en mai 2024
Réponse de Nyree le 27 mai 2024
Thank you for your feedback! We're glad you enjoyed your stay overall. We apologize for the inconvenience with the elevators and will work on improving this issue.

8/10 Bien

Wenfeng

Séjour de 2 nuits en mai 2024

8/10 Bien

Emily

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice property for the location and convenience. Would reccomend for a weekend get away!
Séjour de 2 nuits en mai 2024
Réponse de Nyree le 25 mai 2024
Thank you for your positive review! We're delighted you enjoyed our location and convenience. We appreciate your recommendation and hope to welcome you back for another weekend getaway soon!

10/10 Excellent

Nick

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Helpful staff and good facilities.
Séjour de 6 nuits en mai 2024
Réponse de Nyree le 25 mai 2024
Thank you for the 5-star review! We're delighted to hear that our staff and facilities met your expectations. We hope to welcome you back soon!

10/10 Excellent

Djian

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Convenient
Séjour de 2 nuits en mars 2024
Réponse de Nyree le 25 mai 2024
Thank you for the 5-star review! We're delighted you had a great experience at the Manchester Grand Hyatt. We look forward to your next visit!

10/10 Excellent

Hala

Voyage d’affaires
Les points forts : Équipements
Excellent
Séjour de 2 nuits en mai 2024
Réponse de Andrew le 23 mai 2024
Thank you for giving us the opportunity to host you during your stay in San Diego, we hope to see you again soon!

8/10 Bien

Fallon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en mai 2024
Réponse de Nyree le 21 mai 2024
Thank you for your positive feedback! We're glad you had a good stay and appreciate your rating.

6/10 Satisfaisant

Natasha

Voyage en famille avec de jeunes enfants
Upon arrival, we found out our room wasn't ready. After waiting about 30 minutes, I requested another room. When we entered, we discovered that the sheets and pillows were dirty, despite the room supposedly being ready and clean. I immediately informed the front desk. About 15 minutes later, a supervisor came to apologize, changed the sheets, and offered a $100 credit. I wouldn't stay here again.
Séjour de 2 nuits en mai 2024
Réponse de Nyree le 20 mai 2024
Thank you for your feedback. We apologize for the inconvenience you experienced with your room and for the delay in resolving the issue. While we're glad our supervisor could assist, we're sorry to hear this impacted your stay. Your comments will help us improve.

10/10 Excellent

Darryl

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Front desk guy was awesome. Wished I got his name but older gentleman and let us check in early.
Séjour de 2 nuits en mai 2024
Réponse de Nyree le 20 mai 2024
Thank you for your 5-star review! We're thrilled to hear about your positive experience with our front desk staff. We'll share your kind words with the team. We look forward to your next visit!

10/10 Excellent

Scott

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This was a beautiful property with nice rooms in a convenient location. The gas lamp quarter is walkable as is Petco park. Little Italy is also walkable, though a bit farther. Lots of bars and restaurants nearby.
Séjour de 3 nuits en mai 2024
Réponse de Nyree le 20 mai 2024
Thank you for your 5-star review! We're delighted you enjoyed our beautiful property and convenient location. It's great to hear you took advantage of the nearby attractions and dining options. We hope to welcome you back soon!

10/10 Excellent

Ghaith

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice hotel with great views and location
Séjour de 2 nuits en mai 2024
Réponse de Nyree le 20 mai 2024
Thank you for your 5-star review! We're delighted you enjoyed our hotel, views, and location. We hope to welcome you back soon!

2/10 Horrible

Lorrie

Séjour de 1 nuit en mai 2024
Réponse de Nyree le 18 mai 2024
We're sorry to hear that your experience didn't meet expectations. Thank you for sharing your feedback.

10/10 Excellent

Desiree

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Nyree le 18 mai 2024
Thank you for the 5-star review! We're thrilled you enjoyed your stay at the Manchester Grand Hyatt San Diego. Hope to see you again soon!

8/10 Bien

Pauline

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff were amazing, really nice and helpful!
Séjour de 2 nuits en mai 2024
Réponse de Nyree le 17 mai 2024
Thank you for your kind words! We're delighted to hear that our staff made your stay enjoyable. We hope to welcome you back soon!

10/10 Excellent

Laurie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice hotel; within walking distance of many things.
Séjour de 3 nuits en mai 2024
Réponse de Nyree le 17 mai 2024
Thank you for your wonderful review! We're glad you enjoyed our convenient location and hope to see you again soon.

8/10 Bien

michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice hotel clean with friendly staff. Close to everything and mainly the convention center.
Séjour de 6 nuits en mai 2024
Réponse de Nyree le 17 mai 2024
Thank you for your positive review! We're pleased you found our hotel clean, friendly, and conveniently located. We look forward to your next visit!

10/10 Excellent

Mitra

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Located in downtown and close to many restaurants and nice walk on pier
Séjour de 4 nuits en mai 2024
Réponse de Aleksandra le 15 mai 2024
Thank you for the 5-star review! We're delighted to hear that you enjoyed our convenient location and the scenic walks nearby. We hope to welcome you back soon for another wonderful stay at the Manchester Grand Hyatt San Diego!

8/10 Bien

Susan, Little River

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We enjoyed everything about the hotel, but we’re a little surprised that the breakfast/ brunch on Mothers’ Day was no different from the day before. A complimentary Mimosa would have been nice.
Séjour de 3 nuits en mai 2024
Réponse de Aleksandra le 15 mai 2024
Thank you for sharing your experience. We're glad you enjoyed your stay overall. We appreciate your suggestion regarding Mother's Day brunch and will consider how we can make special occasions even more memorable in the future. We hope to welcome you back soon!

10/10 Excellent

Brian

Voyage en famille avec de jeunes enfants, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stayed at this property over 20 times and it never disappoints!
Séjour de 2 nuits en mars 2024
Réponse de Aleksandra le 15 mai 2024
Thank you for your loyalty and continued trust in choosing to stay with us at the Manchester Grand Hyatt in San Diego. We are thrilled to hear that we continue to meet your expectations every time you visit. Looking forward to welcoming you back soon!

6/10 Satisfaisant

Melanie

Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
View was nice. Staff were friendly. Tub aged. Noise was excessive with windows closed late at night and very early. Promoted EV charging but inadequate number and speed very poor.
Séjour de 2 nuits en mai 2024
Réponse de Aleksandra le 15 mai 2024
Thank you for taking the time to share your thoughts. We're glad to hear you enjoyed the view and found our staff friendly. We apologize for the issues with the noise and the EV charging stations. Your feedback is invaluable and we'll look into these concerns. We hope to have another opportunity to impress you in the future.

10/10 Excellent

Raymond w.

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 5 nuits en mai 2024
Réponse de Aleksandra le 14 mai 2024
Thank you for the fantastic rating! We're thrilled to hear that you had an excellent experience at the Manchester Grand Hyatt San Diego. We hope to welcome you back soon!

10/10 Excellent

Jacqueline

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
One minor detail... The hot water was not consistent
Séjour de 1 nuit en mai 2024
Réponse de Aleksandra le 15 mai 2024
Thank you for bringing this to our attention. We apologize for the inconsistency with the hot water and appreciate your understanding. Rest assured, we're looking into this matter to ensure it is addressed promptly. Thank you for staying with us at the Manchester Grand Hyatt San Diego.

4/10 Médiocre

Jason

Voyage d’affaires, Voyage en couple
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
One room smelled of cigarette smoke. The next romm has a broken faucet
Séjour de 4 nuits en mai 2024
Réponse de Aleksandra le 14 mai 2024
Thank you for bringing these issues to our attention. We apologize for the inconvenience caused by the cigarette smoke smell and the broken faucet in your rooms. We strive to maintain high standards of cleanliness and functionality, and we'll address these matters promptly. Thank you for your feedback.

10/10 Excellent

Tracy

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
On the water lots of walking tome
Séjour de 4 nuits en mai 2024
Réponse de Aleksandra le 13 mai 2024
Thank you for staying with us at the Manchester Grand Hyatt San Diego and for your review. We're glad to hear you enjoyed our waterfront location and the opportunity for pleasant walks. We look forward to welcoming you back soon!

10/10 Excellent

Laura

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had a great time! Loved that everything was super close and walkable. Facilities were great, had fun playing pickleball and shooting hoops.
Séjour de 2 nuits en mai 2024
Réponse de Aleksandra le 13 mai 2024
Thank you for the wonderful review! We're thrilled to hear you enjoyed our convenient location and had fun with the available activities. We hope to welcome you back soon for more pickleball and basketball fun at the Manchester Grand Hyatt San Diego!

10/10 Excellent

Robert

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Best experience in San Diego with staff and property!!
Séjour de 2 nuits en mai 2024
Réponse de Aleksandra le 13 mai 2024
Thank you for the wonderful feedback! We're thrilled to hear that you had a great experience with our staff and property. We hope to welcome you back to the Manchester Grand Hyatt San Diego soon!

10/10 Excellent

Thorin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024
Réponse de Aleksandra le 15 mai 2024
Thank you for the excellent rating! We're thrilled to hear you enjoyed your stay at the Manchester Grand Hyatt San Diego. We hope to welcome you back soon!

8/10 Bien

Brandy

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Room was nice good views Buffett was the worst I’ve ever had and it was Mother’s Day won’t be back food was microwaved trash
Séjour de 1 nuit en mai 2024
Réponse de Aleksandra le 13 mai 2024
Thank you for sharing your thoughts about your stay at the Manchester Grand Hyatt. We’re glad to hear you enjoyed the room and the views. I'm truly sorry to hear about your disappointment with the buffet on Mother's Day. We aim to provide excellent dining experiences, and it's clear we missed the mark during your visit. We appreciate your feedback and will use it to improve.

10/10 Excellent

Jaime

Room had some technical issues, bathroom smelled of mildew
Séjour de 1 nuit en mai 2024
Réponse de Aleksandra le 13 mai 2024
Thank you for sharing your experience. I'm sorry to hear about the issues you encountered with your room and the bathroom. Your feedback is valuable to us, and we'll make sure to address these concerns promptly. We hope to have another opportunity to provide you with a better experience in the future.

10/10 Excellent

Ernesto

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Aleksandra le 13 mai 2024
Thank you for the five-star rating! We're thrilled you had a great experience at the Manchester Grand Hyatt San Diego. Looking forward to welcoming you back soon!

4/10 Médiocre

Gary

Les points faibles : Personnel et service
Séjour de 1 nuit en mai 2024
Réponse de Aleksandra le 13 mai 2024
Thank you for taking the time to rate your stay at the Manchester Grand Hyatt San Diego. We’re sorry to see that your experience didn’t meet your expectations. We appreciate your feedback and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

10/10 Excellent

Marlena

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was great. Just the shower area in the room was a little messy.
Séjour de 1 nuit en mai 2024
Réponse de Aleksandra le 13 mai 2024
Thank you for your feedback and the great rating! I'm glad you enjoyed your stay, and I appreciate you letting us know about the shower area. We'll address that right away to ensure everything is perfect for your next visit.

10/10 Excellent

Anthony

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I didn’t like the wait to use the elevators on the inside. Also the elevator to the garage only one works.
Séjour de 2 nuits en mai 2024
Réponse de Aleksandra le 13 mai 2024
Thank you for sharing your feedback. We apologize for the inconvenience caused by the wait times for the elevators and the issue with the garage elevator. We are continuously working on improving our facilities and appreciate your patience.

4/10 Médiocre

michelle

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement
This is very nice property close to everything. We had a nice view of the marina BUT if you are looking for a good nights sleep don’t stay here. Beds are terribly uncomfortable! Stiff hard mattresses. For what you pay should be more comfortable.
Séjour de 1 nuit en mai 2024
Réponse de Aleksandra le 13 mai 2024
Thank you for sharing your thoughts about your stay at the Manchester Grand Hyatt. It’s great to hear that you enjoyed the view and our convenient location. I’m sorry to hear that the beds did not meet your expectations for comfort. We appreciate your feedback and will consider it as we strive to improve our guest experience.

10/10 Excellent

Pejman

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was a great experience
Séjour de 1 nuit en mai 2024
Réponse de Aleksandra le 13 mai 2024
Thank you for the positive feedback! We're thrilled to hear you had a great experience at the Manchester Grand Hyatt San Diego. Looking forward to welcoming you back soon!

6/10 Satisfaisant

Lizett

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Close to shops
Séjour de 1 nuit en mai 2024
Réponse de Nyree le 11 mai 2024
Thank you for your review. We're glad you enjoyed our convenient location close to the shops. We hope to have another opportunity to serve you in the future.

10/10 Excellent

Oscar

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excelente ubicación a pie del muelle y atractivos turísticos, todo muy limpio y en excelentes condiciones, la atención del personal muy atenta, muchas opciones de restaurantes y bares dentro de la propiedad.
Séjour de 1 nuit en mai 2024
Réponse de Nyree le 11 mai 2024
¡Gracias por su fantástica reseña! Nos complace mucho que haya disfrutado de nuestra ubicación privilegiada cerca del muelle, la limpieza, y el excelente servicio de nuestro personal. Es un placer saber que también disfrutó de la variedad de restaurantes y bares que ofrecemos. Esperamos tener el placer de recibirlo nuevamente pronto.

10/10 Excellent

Jose Antonio

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
La mejor opción de toda la zona
Séjour de 3 nuits en mai 2024
Réponse de Aleksandra le 13 mai 2024
¡Muchas gracias por tu brillante reseña! Nos encanta saber que nos considera la mejor opción en la zona. ¡Esperamos darle la bienvenida nuevamente pronto al Manchester Grand Hyatt San Diego!

10/10 Excellent

JOSE ROBERTO

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
EXCELENTE VISTA
Séjour de 1 nuit en mai 2024
Réponse de Nyree le 11 mai 2024
¡Muchas gracias por su excelente valoración! Nos alegra mucho que haya disfrutado de la vista. Esperamos darle la bienvenida nuevamente pronto.

10/10 Excellent

Melissa

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is one of my favorite hotels in San Diego. The last time I stayed, it was before Covid and coming back is such a treat! The location is perfect, the rooftop bar is amazing and it’s just a very attractive property. I will keep coming back every chance I get!!!
Séjour de 1 nuit en mai 2024
Réponse de Nyree le 11 mai 2024
Thank you so much for your glowing review and for choosing us again for your stay in San Diego! We're delighted to hear that you continue to enjoy our location, rooftop bar, and the overall ambiance of our property. We look forward to your next visit!

8/10 Bien

Taysean

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The area around downtown was great and the view was spectacular.
Séjour de 2 nuits en mai 2024
Réponse de Nyree le 11 mai 2024
Thank you for sharing your positive experience! We're thrilled to hear you enjoyed the downtown area and the spectacular views from our hotel. We appreciate your feedback and look forward to welcoming you back soon!

8/10 Bien

Pedro

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I liked the ease of having stores and restaurants nearby. Room wasn’t the cleanest and the tv remote didn’t work so we couldn’t watch tv. The air conditioning also wasn’t super great
Séjour de 1 nuit en mai 2024
Réponse de Nyree le 9 mai 2024
Thank you for your review and for appreciating the convenient location of our hotel. We apologize for the issues with the cleanliness, TV remote, and air conditioning. We are committed to addressing these concerns to enhance our guest experience. We hope to welcome you back for a smoother stay in the future.

10/10 Excellent

Phyllis, Aurora

Les points forts : Propreté
Séjour de 1 nuit en avril 2024
Réponse de Nyree le 26 mai 2024
Thank you for your perfect rating! We're delighted to hear you had a great stay at the Manchester Grand Hyatt San Diego. We hope to see you again soon!