2/10 – Ungenügend
michelle
9. März 2026
I stayed at the Hilton Garden Inn San Juan Condado for a solo trip expecting a relaxing getaway based on a great experience I had here two years ago. Unfortunately, this stay was extremely disappointing.
The biggest issue was major construction nearby that started before 7:00 AM every morning. This was never disclosed before or during check-in, and it completely ruined any chance of sleeping in or having a relaxing morning.
While I understand the hotel can’t fully control outside construction noise, my room placement made things much worse. I was placed right next to the elevator, with guests coming and going constantly, and also next to a utility closet where staff were working in and out throughout the day. The noise level was incredibly disruptive.
I asked twice to be moved to a quieter room, and unfortunately the staff never followed up or offered a solution. Even just an acknowledgment or update would have been appreciated.
I specifically chose this hotel because of the great experience I had here two years ago, hoping for a peaceful solo trip. Instead, the stay was stressful and far from relaxing.
Sadly, after this experience, I won’t be staying here again.
michelle
Aufenthalt von 3 Nächten im März 2026




























