Location de vacances de particulier à Santa Catarina Palopó

"This is a wonderful hotel in a beautiful location surrounded by lush gardens. It lacks some of the amenities you expect at this level (gym, fridge in the room, tea making facilities) and the helicopters that come and go to the hotel’s helipad are a real nuisance. However, my real reason for the 4/5 grade is because of all the bird cages. Toucans are meant to be free."

"Everything was perfect, Astrid is very professional and helpful. Thank you !!"

"Menu déjeuner varié frais et délicieux "

"Chambre très propre mais nous avions la chambre numéro 7 et elle est dans un coin. Il n’y a pas de fenêtre. Il y fait très noir, donc il est facile de dormir tard. "

"La chambre était propre par contre côré du stationnement. Au moins pas trop bruyant. Personnel agréable et serviable."

"Accueil charmant et pleins d'infos données par Angela. Tout le staff du resto adorable. Pas mal de circulation et de klaxons à toutes heures sur la route juste au dessus de l'hôtel."

"Un accueil très sommaire, sans grande explication du fonctionnement ni des alentours. Staff bénévole qui mériterait de mettre l'accent sur l'accueil et la relation clients, qui sont très légers voire certains moments inexistants. La situation et la vue sont incroyables, quelques transats seraient les bienvenus. Pas d'eau chaude ni wifi durant notre court séjour."

"Con: Unhelpful staff. The tours organized by the hotel are overpriced. We were asked several times by the restaurant staff to buy them boat rides. The restaurant food is really not good. Didn't even think about doing laundry there: $2 US for panties and $1.50 US for boxer shorts (which is a bit sexist). You have to pay $5 US for a clean towel, even after 3 days at the hotel. Also, the bathroom was very old and not quite as good as the photos. The only positive point is the incredible view of the lake and the hotel gardens, which are very beautiful."