10/10 Excellent
Rita
25 févr. 2026
The room was very clean though very basic no tissues, no coffee maker or coffee in lobby. The staff was great Victor greeted me with a friendly smile and even though it was a few hours before standard check-in I was allowed to check in to my room as Victor said it was ready. He helped me with my luggage and later in the week helped booking some tours. I called 2 days before my arrival to make sure everything was paid for and there would be no issues, n everything was set. Vanessa set up transport for my airport pickup event sent me an email with the information of my taxi driver and also included a picture so I knew exactly who was picking me up which made me feel not only cared for but also very safe as I was traveling alone. Both Victor and Vanessa were just truly amazing in every way from recommending the best places to have breakfast and lunch to calling a taxi to pick me up in the center so they could bring me back to the hotel. Truly great people w/ excellent an above and beyond service. Would not only recommend but would stay there again :)
Rita
Séjour de 8 nuits en février 2026