Chambre Simple « Premier », 1 très grand lit, vue vignoble

Avis sur Vintners Resort

4 out of 5
Vintners Resort
4350 Barnes Road, Santa Rosa, CA

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 465 avis sur 629." "
Note des voyageurs de 8 (Bien), d’après 100 avis sur 629." "
Note des voyageurs de 6 (Satisfaisant), d’après 36 avis sur 629." "
Note des voyageurs de 4 (Médiocre), d’après 21 avis sur 629." "
Note des voyageurs de 2 (Horrible), d’après 7 avis sur 629." "

9,6/10

Propreté

9,4/10

Personnel et service

9,0/10

Équipements

9,4/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 Excellent

Olivier

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Magnifique endroit pour la détente et apprécier la vallée de Napa!
Séjour de 3 nuits en septembre 2023

10/10 Excellent

Matthew

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

10/10 Excellent

Kadian

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent staff, great views, and amazing food on the property. This was my first time in Sonoma and I would absolutely return to this property again.
Séjour de 3 nuits en mai 2024
Réponse de Andrea le 14 mai 2024
Hello Kadian, thank you sharing your experience with us. We are so delighted to hear you enjoyed your stay. Thank you for choosing our resort, it was a pleasure hosting you. We hope to welcome you back soon. Cheers!Sincereley,Andrea NavarreteFront Desk Supervisor

10/10 Excellent

Christy

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I went to see a friend play at the Luther Burbank Center For The Arts. This hotel was closest to the venue. A beautiful property! Will definitely stay there again, next time I’m in town.
Séjour de 1 nuit en mai 2024
Réponse de Andrea le 19 mai 2024
Hello Christy, thank you so much for response. It is wonderful to know you enjoyed your stay with us. It was a pleasure hosting you, and we look forward to your next visit when you are back in town. Thank you for choosing Vintners Resort. Cheers!Sincerely,Andrea NavarreteFront Office Supervisor

8/10 Bien

Art

Voyage en couple
Les points forts : Personnel et service et équipements
Les points faibles : Infrastructures et conditions de l’hébergement
One of the Most beautiful properties we’ve been to… HOWEVER, if you’re a light sleeper it was horrible!!! The noise on the upper floor AND next door, the soundproofing did not exist!! We travel extensively & by far was the worst.
Séjour de 2 nuits en mai 2024
Réponse de Andrea le 8 mai 2024
Hello Art, thank you for sharing your experience with us. We are delighted to know you enjoyed our resort. I would like to extend my deepest apologies regarding the noise you endured during your visit. Your valuable input is greatly appreciated. We hope to have the pleasure of hosting you again in the near future. Sincerely,Andrea NavarreteFront Office Supervisor

10/10 Excellent

Allison

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property is beautiful and quiet. It is co venue t to the highway but you would never j it based off the aesthetics.
Séjour de 4 nuits en avril 2024
Réponse de Hotel Management le 24 avr. 2024
Hello Allison, thank you for your review. We are delighted you enjoyed your stay with us!

6/10 Satisfaisant

Kristin

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Vineyard views and freeway sounds. Unfortunately the vineyard path and the pool were closed, walls a little thin, but bed was very comfortable.
Séjour de 3 nuits en avril 2024
Réponse de Brian Sommer, General Manager le 24 avr. 2024
Dear Kristin,Thank you for sharing your experience with us. I sincerely apologize for the inconvenience of the state of pool and vineyard paths during your stay. Your feedback is greatly appreciated. We are in the process of reimagining the entire resort and that comes with some inconveniences along the way. We hope to have the pleasure of hosting you again soon so we can provide a more positive and pleasant experience. Would you like further contact as the renovation progresses and concludes?Kind Regards,Brian Sommer

10/10 Excellent

Glen

Love the Vintners resort. Can’t wait to return.
Séjour de 3 nuits en avril 2024
Réponse de The Team at Vintners Resort le 23 avr. 2024
Hello Glen, thank you for your review. We are delighted you enjoyed your stay with us! We hope to have the pleasure of hosting you again soon.

10/10 Excellent

Erin

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
It was perfect.
Séjour de 4 nuits en avril 2024
Réponse de Andrea le 21 avr. 2024
Hi Erin, thank you for sharing your feedback with us. We are delighted to hear you enjoyed your stay. We hope to have the pleasure of hosting you again in the near future. Cheers!Best regards, Andrea NavarreteFront Desk Supervisor

10/10 Excellent

Kimberly Fox

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We stayed 5 days, and it was superb!
Séjour de 4 nuits en avril 2024
Réponse de Andrea le 19 avr. 2024
Hello Kimberly, thank you so much for sharing your experience with us. We are delighted to know you enjoyed your stay. We look forward to hosting you again in the near future. Cheers!Sincerely,Andrea NavarreteFront Desk Supervisor

10/10 Excellent

Eric, Quincy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Andrea Navarrete le 16 avr. 2024
Hello Eric,Thank you so much for your review! We are so delighted to know you enjoyed your stay. It was a pleasure hosting you, we look forward to welcoming you back in the near future. Cheers!Respectfully,Andrea NavarreteFront Desk Supervisor

8/10 Bien

Jessica

Séjour de 4 nuits en avril 2024
Réponse de Andrea le 8 mai 2024
Hello Jessica, it was a pleasure having you as our guest. Thank you for choosing our resort. We look forward to welcoming you back in the near future. Cheers!Sincerely,Andrea NavarreteFront Office Supervisor

6/10 Satisfaisant

Joseph

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Too dark when trying to see room numbers for buildings.
Séjour de 1 nuit en avril 2024
Réponse de Andrea le 8 avr. 2024
Hello Joseph, thank you for sharing your experience with us. I sincerely apologize for the inconvenience of insufficient lighting in the courtyard area during the evening. Your feedback is greatly appreciated, and we will ensure to address this with the appropriate members of our staff. We hope to the have the pleasure of hosting you again in the near future so we could provide a more positive and pleasant experience.

10/10 Excellent

KAREN

Séjour de 1 nuit en mars 2024
Réponse de Andrea le 19 avr. 2024
Hello Karen, thank you for your review. We are delighted you enjoyed your stay with us! We hope to have the pleasure in hosting you again in the near future. Cheers!Sincerely,Andrea NavarreteFront Desk Supervisor

10/10 Excellent

Stephanie, Oklahoma City

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is a wonderful resort! The landscape and grounds are just beautiful! The beds are so comfortable and the front desk and restaurant staff were attentive and friendly. Great location for easy access to surrounding wineries.
Séjour de 2 nuits en mars 2024
Réponse de Andrea le 30 mars 2024
Hi Stephanie, thank you for taking the time in sharing your experience with us. We are so delighted you enjoyed your stay! We hope to have the pleasure of hosting you again in the near future. Cheers!

10/10 Excellent

Elizabeth

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everything was clean, easy, quiet and enjoyable
Séjour de 2 nuits en mars 2024
Réponse de Andrea le 23 mars 2024
Thank you so much for such a wonderful review Elizabeth. We strive to provide a pleasant and memorable experiences to our guests. We look forward to welcoming you back in the near future. Cheers!

10/10 Excellent

Diana

Voyage en couple
Wow! They are fantastic! The will definitely be returning.
Séjour de 1 nuit en mars 2024
Réponse de Andrea le 23 mars 2024
Thank you so much for your response Diana! We are delighted to hear you enjoyed your stay. We look forward to welcoming you back in the near future. Cheers!

2/10 Horrible

Tasha

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This resort has some deception involved. The pictures that entice you to book the resort are only in select rooms. The rest of the resort has been left in the 60’s with carpets in their bathrooms and old lumpy mattresses and stained walls and ancient tubs and tiles. It’s unfortunate that this property needs to resort to deception to have guests book their property. Would not stay again. Very disappointed
Séjour de 1 nuit en mars 2024
Réponse de Brian Sommer, General Manager le 13 mars 2024
Dear Tasha,Thank you for your feedback and the time you gave us to express your concerns. I understand your frustration and I would be frustrated also if I was misled. We would never intentionally mislead anyone and we hope that each guest experience is above expectations. We update our photography to make sure that each of our room types is fairly represented with accurate photos on our website. It should be easy to discern this in all imagery. I apologize that your room did not align with your expectations and will look into it in detail. I am more concerned with your comments about the room condition as this is below our expectations and you can trust that we will follow up. Thank you again for choosing Vintners Resort.

8/10 Bien

Janay

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Although next to highway 101, the hotel was pretty quiet. They were performing maintenance on the vineyard so it was not accessible when I stayed. The hotel staff were polite. The complimentary wine tasting was a nice option although I did not have time to attend. The only complaint is that they charge resort guest to use the indoor pool, which isn’t ideal especially since it rained the entire weekend of my stay. It would’ve been nice to relax in the indoor pool. I probably would stay closer to Sonoma in my next trip to the area.
Séjour de 2 nuits en mars 2024
Réponse de Brian Sommer, General Manager le 9 mars 2024
Dear Janay, We extend our gratitude for your feedback and are pleased to note your satisfaction with your stay, despite the dreary weather. The indoor caldarium stands as a complimentary, exclusive Spa amenity, accessible with a Spa reservation. Additionally, we provide spa passes for resort guests, offering day-long access to the Spa's facilities, encompassing the caldarium, locker rooms, saunas, and more. Your choice of Vintners Resort is truly appreciated and we hope to welcome you back soon.Kind Regards, Brian SommerGeneral Manager

10/10 Excellent

Amalia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Wonderful an relaxing environment
Séjour de 2 nuits en février 2024
Réponse de Andrea le 1 mars 2024
Thank you so much for sharing your experience with us Amalia. We are so delighted to hear you enjoyed your stay. We hope to welcome you back in the in the near future. Cheers!

10/10 Excellent

Pamela, Albion

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fantastic bed and restaurant.
Séjour de 1 nuit en février 2024
Réponse de Andrea le 29 févr. 2024
Thank you so much for sharing your experience with us. We are delighted to hear you enjoyed your stay. We hope to welcome you back in the near future. Cheers!

10/10 Excellent

Jennifer

We loved the size of the room and all the lighting options. The turn down service is a unexpected and fancy touch!
Séjour de 3 nuits en février 2024
Réponse de Andrea le 29 févr. 2024
Thank you so much for sharing your experience with us. We are delighted to hear you enjoyed your stay. We hope to welcome you back in the near future. Cheers!

8/10 Bien

Judith

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en février 2024
Réponse de Brian Sommer, General Manager le 21 févr. 2024
Thank you for choosing Vintners Resort. We appreciate your feedback and hope to welcome you back again soon.

10/10 Excellent

Alma

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2024
Réponse de Brian Sommer, General Manager le 21 févr. 2024
Thank you for choosing Vintners Resort. We appreciate your feedback and hope to welcome you back again soon.

10/10 Excellent

Staci

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Rooms are really nice, restaurants are good and the spa is fantastic.
Séjour de 3 nuits en février 2024
Réponse de Brian Sommer, General Manager le 21 févr. 2024
Dear Staci, thank you for your review. Starting March 19th, we'll be introducing new treatments to welcome the Spring season in Sonoma County. We hope to welcome you back to the Spa again soon.

6/10 Satisfaisant

Lauren

Séjour de 1 nuit en février 2024
Réponse de Andrea le 23 mars 2024
Hello Lauren, we sincerely apologize your stay with us was less than ideal. We strive to provide a relaxing and memorable experience for our guests, and it saddens me we did not follow through. Any additional feedback would be greatly appreciated and we will ensure to address your issues to the appropriate members of our team. We hope to have the opportunity of hosting you again in the near future.

8/10 Bien

B

Séjour de 2 nuits en janvier 2024
Réponse de Andrea le 23 mars 2024
Thank you for your review B. We are delighted you enjoyed your visit. Was there something we could have done to make your stay more pleasant? Any additional feedback would be greatly appreciated. We hope to have the pleasure of hosting you once again in the near future. Cheers!

10/10 Excellent

David, Surrey

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en janvier 2024
Réponse de Andrea le 5 févr. 2024
Thank you so much for your review. We are delighted to hear that you enjoyed your stay with us. We look forward to seeing you again. Have a wonderful day!

10/10 Excellent

B

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The rooms were very comfortable and spacious with plenty of space to sit and relax. The complimentary half bottle of wine plus soda and water was nice, and the wine tasting in the lobby was great. We stayed for dinner and the meal and service were really wonderful. Staff was helpful with information and requests. Other than the little bit of 101 road noise (not audible in the room w/ windows closed), it was quite pleasant. One thing that would have been nice is music, either through the TV or some other radio/media.
Séjour de 1 nuit en janvier 2024
Réponse de Andrea le 5 févr. 2024
Thank you so much for sharing your experience with us. We are delighted to hear that your enjoyed yourt stay! We hope to welcome you back in the near future. Have a wonderful day!

4/10 Médiocre

Hijinio

Les points forts : Équipements
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The room I was assigned to was not cleaned. Went back to Reception and took 10 minutes to find someone for assistance. The TV had only one channel that worked.
Séjour de 1 nuit en janvier 2024
Réponse de Brian Sommer, General Manager le 23 janv. 2024
Dear Hijinio,Thank you for bringing these concerns to our attention. We regret that your experience did not meet your expectations and apologize for the shortfall. We have shared your feedback with our Housekeeping Manager and Front Office Manager. Upon availability, we are always happy to accommodate a change of room or location to ensure the ultimate satisfaction of our guests. Thank you again for sharing your feedback with us.

10/10 Excellent

Krissy

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Concierge and hotel were top notch!
Maria was amazing! Will definitely be back! Thank you for a wonderful stay.
Séjour de 2 nuits en janvier 2024
Réponse de Andrea le 5 févr. 2024
Thank you for sharing your experience with us! We are delighted to hear that you enjoyed your stay. Maria is a wonderful asset to this resort and will ensure to share your comments with her. We look forward to welcoming you back soon! Have a wonderful day!

10/10 Excellent

ed

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Brian Sommer, General Manager le 21 févr. 2024
Thank you for choosing Vintners Resort. We appreciate your feedback and hope to welcome you back again soon.

10/10 Excellent

Ayush

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved the ambience, service and great food too! Very nicely done. We'd come back again and happily recommend this place
Séjour de 2 nuits en janvier 2024
Réponse de Brian Sommer, General Manager le 21 févr. 2024
Dear Ayush, Thank you for your glowing review! We look forward to welcoming you back soon.

10/10 Excellent

Jim

Réponse de Brian Sommer, General Manager le 21 févr. 2024
Thank you for choosing Vintners Resort. We appreciate your feedback and hope to welcome you back again soon.

10/10 Excellent

Harold

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was like a little Italy! Beautiful place, rooms were clean and very nice. Large bath tub and complimentary bottle of wine in the room. Comfortable beds with high quality linens, and bath robes for extra comfort Staff was accommodating and professional. The food is outstanding. The perfect hidden getaway!
Séjour de 2 nuits en décembre 2023
Réponse de Brian Sommer, General Manager le 21 févr. 2024
Dear Harold, Thank you for your glowing review! We are delighted to read that you've found your perfect hidden getaway at Vintners Resort. We look forward to welcoming you back again soon!

8/10 Bien

Michelle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en décembre 2023
Réponse de Brian Sommer, General Manager le 21 févr. 2024
Thank you for choosing Vintners Resort. We appreciate your feedback and hope to welcome you back again soon.

6/10 Satisfaisant

Leslie

Les points forts : Propreté, personnel et service, confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023
Réponse de Brian Sommer, General Manager le 21 févr. 2024
Thank you for choosing Vintners Resort. We appreciate your feedback and hope to welcome you back again soon.

6/10 Satisfaisant

Megan

Séjour de 1 nuit en décembre 2023
Réponse de Brian Sommer, General Manager le 21 févr. 2024
Thank you for choosing Vintners Resort. We appreciate your feedback and hope to welcome you back again soon.

10/10 Excellent

Owen, Monte Rio

Séjour de 2 nuits en décembre 2023

10/10 Excellent

Hadijat

Séjour de 3 nuits en décembre 2023
Réponse de Brian Sommer, General Manager le 21 févr. 2024
Thank you for choosing Vintners Resort. We appreciate your feedback and hope to welcome you back again soon.

10/10 Excellent

Wendy, Castle Pines

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beautiful grounds; great area
Séjour de 4 nuits en novembre 2023

8/10 Bien

Jennifer, Newcastle

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property was a great location and close to Santa Rosa airport. The property was clean and well maintained. We really enjoyed our dinner at John Ash which is located on the property.
Séjour de 4 nuits en novembre 2023
Réponse de Brian Sommer, General Manager le 4 déc. 2023
Dear Jennifer,Thank you for taking the time to provide us with your valuable feedback. We hope to have the pleasure of welcoming you back soon for another relaxing getaway!

10/10 Excellent

Terry

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location, great service.
Séjour de 3 nuits en novembre 2023
Réponse de Brian Sommer, General Manager le 4 déc. 2023
Dear Terry,Thank you for taking a moment to share your experience at Vintners Resort. We hope to have the pleasure of welcoming you back soon for another relaxing getaway!

10/10 Excellent

Laura, San Carlos

Séjour de 2 nuits en novembre 2023

10/10 Excellent

RICHARD

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Brian Sommer, General Manager le 14 nov. 2023
Thank you for your 10/10 rating! We hope to welcome you back to wine country again soon!

10/10 Excellent

Rachel

Les points forts : Propreté
Séjour de 2 nuits en novembre 2023
Réponse de Brian Sommer, General Manager le 14 nov. 2023
Thank you for your five-star review! We hope you'll stay with us again soon!

10/10 Excellent

Cynthia

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This resort was perfection. One night was so relaxing that it felt like a longer vacation. Everyone was so kind and attentive. The food was amazing and the room was beautiful. The mile walk through their vineyard was breathtaking and peaceful. We will be soon.
Séjour de 1 nuit en novembre 2023
Réponse de Brian Sommer, General Manager le 8 nov. 2023
Dear Cynthia,Thank you for the glowing review! Our team strives to provide the highest quality comfort and relaxation to our guests, so thank you for sharing your thoughtful comments. We hope that you will return soon for your next getaway in Sonoma County!

10/10 Excellent

susan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beautiful and quiet grounds, with excellent food in-house. It's a short drive to many wineries and Healdsburg.
Séjour de 2 nuits en octobre 2023
Réponse de Brian Sommer, General Manager le 8 nov. 2023
Dear Susan,Thank you for sharing your experience with us! I am thrilled to read you enjoyed our farm-to-table cuisine, I'll be sure to pass along your compliments to the Chefs. We hope that you will return soon for your next getaway to Sonoma County!

10/10 Excellent

Poul

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful place to spend a relaxed night, week-end or more, with great breakfast and dining options on site.
Séjour de 1 nuit en octobre 2023
Réponse de Brian Sommer, General Manager le 8 nov. 2023
Deal Poul,Thank you for your thoughtful comments. We look forward to welcoming you back for your next relaxing getaway!

4/10 Médiocre

Maria

Séjour de 3 nuits en octobre 2023