6/10 Satisfaisant
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11 oct. 2022
Worst accommodation stayed in after coming to Saundersfoot 3/4 times a year for 12 years.
On entering hallway smelt of damp, on entering bedroom damp smell was overpowering with mould around window & on wall. Neither of us felt comfortable sleeping in bedroom so one of us slept in single bunk bed, one on sofa cushions on lounge floor.
When i turned bedroom bedside lamp on i received an electric shock!
The only form of heat was a small electric plug in radiator which we had to turn off after 45mins to allow plug to cool as it got very hot! The flat panel heater we proped against wall in hall as screw fell out & leg fell off. Despite airing hallway daily & using panel heater with door was shut damp smell returned!
We were only able to shower alternative days as although we put towels on airer on balcony & next to electric radiator it took 2 days for them to dry. The apartment needs a heated towel rail, additional heating in our opinion.
There was an issue with sofa position for watching TV. Sofas were at right angles rear left back corner. Small TV was front left corner. We could only pull unit out 1.5 feet due to ariel cable length. This meant one person was sitting at 90 degrees to TV so had to sit lengthways on sofa to watch TV.
Very limited number of plug sockets, non at all on kitchen side of room so could not use laptop at table or heater on this side of room.
There was one small table lamp in lounge which meant too dark unless you had ceiling lights on all night! I found matching broken lamp in wardrobe & was able to remove shade & balance on top to use.
The kitchen worktop offered an area the width of undercounter fridge for food preparation. At the back of this space was kettle/toaster so in effect you could fit chopping board in space. It was a challenge to cook for 2 good luck if your cooking for 4!
The electric hob was tempermental & on one occasion i pressed it 27 times before it came on!
There was no washing up liquid/cloth/sponge/handwash & only 1 toilet roll. Other accommodation we have stayed in provided these plus a lot more such as kitchen roll, clingfilm, tea, coffee, sugar sometimes milk. Always min 2 toilet rolls short stay, usually 4 for week.
We reported the issues by email to Puffin Cottages regarding our concerns for dangerous electrical items, damp, mould, lack of heating, unable to shower daily or sleep in bedroom. Issues with hob, toilet seat hanging off etc. Their response made us both extremely angry, dismissive, inaccurate as they hadn't read our email properly.
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Séjour de 7 nuits en octobre 2022