Outdoor pool, a heated pool
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Reviews of Puerto Sayulita

3 out of 5
Puerto Sayulita
7 Av Revolución, Bahía de Banderas, Sayulita, NAY

Reviews

9.4

Exceptional

Rating 10 - Excellent. 142 out of 192 reviews" "
Rating 8 - Good. 36 out of 192 reviews" "
Rating 6 - Okay. 10 out of 192 reviews" "
Rating 4 - Poor. 1 out of 192 reviews" "
Rating 2 - Terrible. 3 out of 192 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Shanna

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely LOVED this place!!! Clean close to everything nice staff best location parking everything at a great price!!!
Stayed 2 nights in Mar 2024
Response from Carlos on 8 May 2024
Gracias

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I really enjoyed this hotel. The rooftop pool was quiet and relaxing. The proximity to downtown was close enough to walk to but far enough away to not be very noisy. Highly recommend for a comfortable little getaway.
Stayed 4 nights in Apr 2024
Response from Carlos on 4 May 2024
Gracias

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly clean
Stayed 2 nights in Apr 2024
Response from Carlos on 1 May 2024
Gracias

10/10 Excellent

MARIA, Houston

Travelled with partner
The hotel was beautiful & staff was friendly
Stayed 4 nights in Apr 2024
Response from Carlos on 1 May 2024
Gracias

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, very nice new and great.Stoff walking distance to everywhere you need to go
Stayed 3 nights in Apr 2024
Response from Carkos on 28 Apr 2024
Gracias

10/10 Excellent

Kanako

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked how this hotel had a nice patio, a pool and the interior design was stunning. It was clean and an amazing hotel overall, I definitely recommend this hotel if you want a great experience and stay.
Stayed 2 nights in Apr 2024
Response from Carlos on 27 Apr 2024
Gracias

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a fantastic stay at Puerto Sayulita. The room was exceptionally clean and modern. The facilities are all in great shape and the rooftop pool/lounge area is beautiful. Staff were all very nice a courteous. I will certainly stay here again!
Stayed 6 nights in Apr 2024
Response from Carlos on 24 Apr 2024
Gracias

8/10 Good

dorian

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great hotel run by great staff. My only complaint was the noise from the street
Stayed 4 nights in Mar 2024
Response from Carlos on 8 Apr 2024
Gracias

10/10 Excellent

Lara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place! We loved the pool and spacious room with a kitchen and balcony!
Stayed 3 nights in Mar 2024
Response from Carlos on 5 Apr 2024
Gracias

10/10 Excellent

Teri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Puerto Sayulita were friendly and helpful. The location was quiet (for the most part…We visited on a long MX holiday weekend, so we heard a big party finally heading to their rooms at 4 a.m., but the noise was short-lived. The pool area is really nice…not as great of a view across the main road - scrub brush and construction. But, infinity pool and loungers are comfortable and fairly unused. We had a great time!
Stayed 3 nights in Mar 2024
Response from Carlos on 28 Mar 2024
Gracias

10/10 Excellent

yumi, vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Carlos on 28 Mar 2024
Gracias

10/10 Excellent

Shaun

Stayed 11 nights in Feb 2024
Response from Carlos on 2 Apr 2024
Gracias

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach close by
Stayed 9 nights in Jan 2024
Response from Carlos on 6 Mar 2024
Gracias

10/10 Excellent

Lise-Lotte Inger

Liked: Cleanliness
Stayed 4 nights in Feb 2024
Response from Carkos on 6 Mar 2024
Gracias

10/10 Excellent

Aleishya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were fine, but the pull out couch was hard as rock and unfortunately un-sleepable. Everything was clean. The rooftop was gorgeous.
Stayed 6 nights in Feb 2024
Response from Gracias on 24 Feb 2024
Carlos

10/10 Excellent

tina

Stayed 3 nights in Feb 2024
Response from Carlos on 21 Mar 2024
Muchas gracias

10/10 Excellent

Carlos

Travelled with group
Liked: Amenities
Thanks to Carlos and everyone at pool. Really nice hotel and great location. Close walk to everything. Definitely would come back.
Stayed 3 nights in Feb 2024
Response from Carlos on 24 Feb 2024
Gracias

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was quite large. Very clean. The beds and pillows were fantastic! Staff were very helpful and friendly. Our room faced the street so lots of road noise but it was fine overnight. Would definitely stay there again.
Stayed 3 nights in Feb 2024
Response from Carlos on 18 Feb 2024
Gracias

10/10 Excellent

Eugene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, nice warm pool great pool area. Walkable most anywhere
Stayed 7 nights in Feb 2024
Response from Carlos on 11 Feb 2024
Gracias

10/10 Excellent

Rosalie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the hotel very much. Loved the pool and accessibility. Wish u knew which side my room was on. Would have room away from Main Street.
Stayed 7 nights in Feb 2024
Response from Carlos on 11 Feb 2024
Gracias

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Gracias on 10 Feb 2024
Carlos

10/10 Excellent

suzan

Travelled with group
Liked: Property conditions & facilities
roof top pool is so lovely with deck and comfortable furniture, toilets and shower. Great to relax.
Stayed 7 nights in Feb 2024
Response from Carlos on 8 Feb 2024
Gracias

10/10 Excellent

Lance

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely roof terrace with great pool. Spacious room nicely appointed kitchen and great bed.
Stayed 4 nights in Jan 2024
Response from Carlos on 25 Jan 2024
Gracias

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023
Response from Andres on 23 Jan 2024
Gracias

8/10 Good

Guadalupe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. They helped us with our luggage, helped us call a taxi, and they made us feel so comfortable and welcomed.
Stayed 2 nights in Jan 2024
Response from Carlos on 26 Jan 2024
Gracias

8/10 Good

JASCO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and loved the rooftop pool.....would have rated 5 stars but my room was adjacent to a noisy street. Highly recommend!
Stayed 7 nights in Jan 2024
Response from Carlos on 18 Jan 2024
Gracias!

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are lovely, the location is excellent. We had a rear facing room on level 3 overlooking Sayulita. They let us drop our bags off around 11:30 before check in and actually let us in our room a little earlier than the check in time chick is never an expectation. So thank you to the front deals lady for that. The pool up top is an excellent place to relax and they have ambient music playing in the background which creates a nice vibe. You can turn this off too if you wish (hint hint, connect through Spotify) my one fault though is that there is 1 or 2 dogs that bark sporadically though the night which is super annoying, this also wakes up a rooster and it’ll be 2am when you hear it. I suspect they are the dogs down the road at Pakeke coffee shop. These dogs bark at everyone and everything going up and down their little dirt road and you’ll hear it if you’re a light sleeper. Someone needs to put these dogs inside. No fault of the property of course but you’ll hear it if you’re a light sleeper.
Response from Carlos on 12 Jan 2024
Gracias

8/10 Good

Norma Alicia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Carlos on 22 Jan 2024
Gracias

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Abigail on 30 Dec 2023
Thank you Gregory!

10/10 Excellent

Ailyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The locations is very convenient, 10 min walking distance from the center and beach. Easy to find. It’s clean and the rooms are in a very good condition. It’s has everything you need to enjoy your stay.
Stayed 3 nights in Dec 2023
Response from Carlos on 27 Dec 2023
Gracias

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from Carlos on 26 Dec 2023
Gracias

8/10 Good

Ralph, Fremont

Liked: Cleanliness, staff & service, property conditions & facilities
No chair in the room you can sit on and no breakfast offered otherwise it was nice stay
Stayed 3 nights in Dec 2023
Response from Carlos on 25 Dec 2023
Gracias

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfortable and clean… always plenty of clean towels including beach towels… rooftop pool was amazing and the staff was freindly and helpful… we had a great time
Stayed 4 nights in Dec 2023
Response from Carlos on 20 Dec 2023
Gracias

10/10 Excellent

Daphne

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at a wide range of hotels, from the most humble hostels to the four seasons. Of all the places I’ve stayed, Abigail is one of the kindest people I have met. She handle every question and concern we had with grace and a smile. For the hotel itself, the rooms are spacious & clean and beds are comfortable. There’s a lovely rooftop pool with an infinity pool. There is no service at the bar so consider bringing drinks yourself. There are hammocks downstairs for you to enjoy and importantly, this hotel is located right next to the train station and you can take it to/from the airport (55 pesos, ~$2.50 USD) running every 10-20 mins it’s air conditioned and it also takes you to San Pancho (27 pesos, $1.75 USD) every 15 mins. Definitely take advantage of it because the taxis are ridiculous (900 pesos for the airport and 300 pesos to San Pancho) run less frequently and take way too long.
Stayed 2 nights in Dec 2023
Response from Carkos on 15 Dec 2023
Gracias

8/10 Good

Amy, New York

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing beds! At the top of my list for most comfortable bedding. AC was too-notch as well. 5 stars for the rooms. There was no pool bar as advertised nor information about when there might be. However, the pool itself is lovely. The staff is very nice but aloof. You won't get a big welcome with lots of information but I'm ok with that. They were efficient. Location is great since it's near the one bank in Sayulita, and OXXO next door plus a liquor store. Nice to not be in the middle of downtown.
Stayed 3 nights in Nov 2023
Response from Abigail on 16 Dec 2023
Gracias Amy!

10/10 Excellent

Monique

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern The staff is really nice Jonathan was the best!
Stayed 5 nights in Nov 2023
Response from Carlos on 17 Nov 2023
Gracias

6/10 Okay

rhita

Travelled with family
Liked: Amenities
Disliked: Staff & service
The hotel is on Main Street and it is noisy. Also a little far from sayulita downtown and limited dining.
Response from Carlos on 8 Nov 2023
Gracias!

10/10 Excellent

STEPHEN

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close enough & far enough from everything
Stayed 3 nights in Oct 2023
Response from Carlos on 2 Nov 2023
Gracias

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very nice and clean, and Jonathan was an amazing host. We were there during a hurricane and Jonathan came knocking and got us another room that had electricity, he was always making sure we were good and had everything we needed. My room had kitchen which was useful, I made coffee every morning and used the fridge every day. Bathroom very clean as well, I never ran out of towels or anything. Bathrooms at the pool are also very clean. The staff cleans the whole common area in the morning. The roof top common area is so amazing to have, great pool, view and comfy couches. I would go back, I just would ask for a room on the other side because the street view room gets noisy in the morning and night with buses and cars going to work.
Stayed 5 nights in Oct 2023
Response from Abigail on 27 Oct 2023
Hasta pronto! Gracias!

10/10 Excellent

Niamh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second time staying at Puerto Sayulita & loved both times. Rooms are clean and spacious. Pool deck is beautiful & so well maintained. Staff are friendly & helpful. Close walk to all amenities of Sayulita town centre while being a little quieter, and felt safe. Can’t wait to come again!
Stayed 4 nights in Sep 2023
Response from Carlos on 10 Oct 2023
Gracias

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel and rooftop pool is fantastic!
Stayed 2 nights in Oct 2023
Response from Carlos on 5 Oct 2023
Gracias

10/10 Excellent

Joel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean and modern Hotel. Staff is amazing.
Stayed 4 nights in Jul 2023
Response from Catlos on 29 Jul 2023
Gracias

8/10 Good

Andres

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from Carkos on 9 Jun 2023
Gracias

10/10 Excellent

ERIKA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 5 nights in May 2023
Response from Csrlos on 2 Jul 2023
Gracias

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, spacious rooms and beds, helpful and nice staff, lots of towels and big bathrooms, walkable distance to beach and downtown, the pool is huge and warm; Definitely would come back and recommend this hotel.
Stayed 2 nights in May 2023
Response from Carlos on 16 May 2023
Gracias

10/10 Excellent

Jason, Regina

Liked: Cleanliness, staff & service, property conditions & facilities
The beautiful rooftop pool was the high feature for us for this property. We enjoyed our time here. The room was nice and the staff were friendly. The location is excellent just a short walk to the main areas of Sayulita
Stayed 3 nights in Apr 2023
Response from Carlos on 6 May 2023
Gracias

10/10 Excellent

Rhianna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023
Response from Carlos on 29 Apr 2023
Gracias

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceeded Expectations!
Exceeded expectations! The rooms were clean and had great air conditioning. The bed was so comfy and the extra towels for the pool were a nice touch. Our room was on the street side which was a little noisy, but usually quieted down around midnight and didn’t start until 8am. We sleep with earplugs and the noise didn’t bother us at all. The staff were pleasant and went out of their way to make our stay as enjoyable as possible, including giving great recommendations. Our highlight was the rooftop pool and lounge area!
Stayed 3 nights in Apr 2023
Response from Carlos on 6 Apr 2023
Gracias

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable & clean - amazing amenities
It’s a great hotel! Even though we are beach & ocean people, the rooftop provided us with another option for a quick dip, sun bathing, having a beer after dinner or checking emails. The room was super spacious and equipped with everything one may need (beach towels, spare blankets, towels, shampoo, conditioner etc.). The small kitchen helped us save a little money & time on breakfast or lunch. It had a brand new toaster, a stovetop, coffee maker & fridge with freezer. Everything was super clean & the staff extremely friendly. It’s located conveniently next to the bus station and a little outside of the busy & noisy town center (an 8min walk). Beaches, markets & coffee shops are close by. The only downside was that our room faced the road which - on the weekends - was a little busy at night.
Stayed 9 nights in Mar 2023
Response from Carlos on 5 Apr 2023
Gracias!

10/10 Excellent

Patricia, Gloucester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2023
Response from Carlos on 27 Apr 2023
Gracias