Strandhotels Scarborough

„Big and beautiful room with a balcony and an incredible view on to the unique bay...good marble bathroom too! Staff is very kind and helpful. Loved the great & fresh tobagonian breakfast from lovely Lisa!“

„The place is nothing like the pictures and the address does not take you directly to the place. The house is in the middle on nowhere and the house keeper is rude. They didn’t confirm my arrival. Property was locked when I showed up I had to banged on gate and get help from the neighbor for 1 hour before the rude housekeeper came in short no top on and never apologized. Do not book with that place “

„Leider etwas zum Zentrum abgelegen, aber fast alles ist im Hotel erhältlich, Fernseher funktionieren aber nicht mit Programmen, tolles veraltetes Hotel mit einer großartigen Anlage über mehrere Ebenen mit pools und Sitzecken im Grünen und einem wunderbaren Privatstrand. Neben diesen Fakten großartiges Personal am Empfang und fast überall. Die Location ist es wert und in ein paar Jahren komme ich bestimmt wieder! “

„The apartment was not as listed. It was grubby and in serious need of updating. No instructions on how to use anything. No safety equipment such as a fire alarm, fire blanket etc. on arrival the WiFi and tv were not working and the cooker wasn’t. I contacted the owner who ignored me. I contacted vrbo who were responsive. We spent 4 days of our holiday waiting in for things to be fixed. On the 3rd day the cooker blew up and all the gas emptied out of the cylinder through the 4 hobs into the room. ...

„We had organised a free pick up service from the airport that was offered by the hotel. The driver arrived half an hour late at the airport. When we complained to the receptionist (Alicia) she had a very bad attitude towards us (for whatever reason), claiming that the pick up wasn't correct anyways. This is unacceptable and very poor customer service.“

„Das Hotel ist eher älter, die Freundlichkeit und Hilfsbereitschaft ist zuvorkommend.“