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Avis sur Microtel Inn & Suites by Wyndham Scott/Lafayette

2 out of 5
Microtel Inn & Suites by Wyndham Scott/Lafayette
301 Ambassador Caffery Pkwy, Scott, LA

Avis

7,2

Bien

Note des voyageurs de 10 (Excellent), d’après 339 avis sur 1003." "
Note des voyageurs de 8 (Bien), d’après 288 avis sur 1003." "
Note des voyageurs de 6 (Satisfaisant), d’après 144 avis sur 1003." "
Note des voyageurs de 4 (Médiocre), d’après 95 avis sur 1003." "
Note des voyageurs de 2 (Horrible), d’après 137 avis sur 1003." "

7,4/10

Propreté

7,8/10

Personnel et service

6,8/10

Équipements

7,2/10

Infrastructures et conditions de l’hébergement

7,2/10

Écoresponsabilité

Avis

8/10 Bien

SYLVAIN

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Chambre très spacieuse et literie confortable. Malheureusement, la salle de bain n'est pas totalement accessible pour des personnes en fauteuil roulant car certaines ne peuvent pas faire de transfert dans la baignoire. Une douche à l'italienne aurait été parfaite. Le produit utilisé pour laver le carrelage de la salle de bain est très glissant, c'est dangereux. La chambre est équipée d'un frigo et d'un micro-ondes ainsi que d'une cafetière à café. Petit déjeuner correct.
Séjour de 2 nuits en avril 2024
Réponse de Management le 14 mai 2024
Thank you for taking the time to share your feedback with us. At Microtel Inn and Suites by Wyndham it is our goal to provide a comfortable and convenient experience for every guest. We are always looking for ways to improve guest stay and your feedback is very helpful.

8/10 Bien

richard

Les points forts : Personnel et service
Séjour de 3 nuits en novembre 2023

8/10 Bien

Anthony

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
-
Séjour de 2 nuits en octobre 2023

10/10 Excellent

Louise

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Good customer service and clean room

10/10 Excellent

STEPHANE

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hôtel parfait pour un arrêt à Lafayette.
Séjour de 1 nuit en mars 2023

10/10 Excellent

Aurelie

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tres bien!
Séjour de 1 nuit en décembre 2021

8/10 Bien

Alexandre

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bon rapport qualité prix
Chambre petite mais fonctionnelle. Le déjeuner offert est bien pour commencer la journée. Bon rapport qualité prix.
Séjour de 2 nuits en février 2020

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2019

6/10 Satisfaisant

MARIA

Les points forts : Personnel et service
Convient pour une nuit
Linge de lit usé, hôtel qui a mal vieilli. Connexion internet déplorable car coupures incessantes.
Séjour de 2 nuits en mai 2019

6/10 Satisfaisant

veronique

Les points faibles : Infrastructures et conditions de l’hébergement
Voir ailleurs dans le secteur
Chambre non nettoyee...evier decolle...murs tres fins on a entendu les ebats des voisins... Petit dejeuner identique durant 4 jours...laverie hors service
Séjour de 4 nuits en mai 2019

8/10 Bien

serge

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Bien
Seul le petit déjeuner laissait à désirer.
Séjour de 5 nuits en mars 2019

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
L.acceuil la propreté , a parfaire le petit déjeuner sinon rien à redire
Séjour de 1 nuit en février 2019

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2019

10/10 Excellent

Gus

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great for families !!!
Séjour de 1 nuit en mai 2024

8/10 Bien

Benito

Séjour de 1 nuit en mai 2024
Réponse de Management le 23 mai 2024
Thank you for taking the time to share your feedback with us. At Microtel Inn and Suites by Wyndham it is our goal to provide a comfortable and convenient experience for every guest. We are always looking for ways to improve guest stay and your feedback is very helpful.

10/10 Excellent

Daniel

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The property was very clean inside and out. Check in was for 3 but we were able to check in around 215. Front desk clerk was very professional and nice.
Séjour de 1 nuit en mai 2024
Réponse de Management le 20 mai 2024
Thank you for taking the time to share your feedback with us. At Microtel Inn and Suites by Wyndham it is our goal to provide a comfortable and convenient experience for every guest. We are always looking for ways to improve guest stay and your feedback is very helpful.

10/10 Excellent

Thomas

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I found the property easily accessible and there was ample convenient parking
Séjour de 1 nuit en mai 2024
Réponse de Management le 16 mai 2024
Thank you for taking the time to share your feedback with us. At Microtel Inn and Suites by Wyndham it is our goal to provide a comfortable and convenient experience for every guest. We are always looking for ways to improve guest stay and your feedback is very helpful.

10/10 Excellent

JaDaris

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
hotel was clean & gave great service
Séjour de 1 nuit en mai 2024
Réponse de Management le 13 mai 2024
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Scott Lafayette. It is always a pleasure to receive positive feedback.I am particularly pleased that you found the hotel clean and had great service. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Bien

Patricia

Voyage en famille
It was all nice and location was good
Séjour de 1 nuit en mai 2024
Réponse de Management le 17 mai 2024
Thank you for taking the time to share your feedback with us. At Microtel Inn and Suites by Wyndham it is our goal to provide a comfortable and convenient experience for every guest. We are always looking for ways to improve guest stay and your feedback is very helpful.

8/10 Bien

jerry

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de m le 8 mai 2024
Thank you for taking the time to share your feedback with us. At Microtel Inn and Suites by Wyndham it is our goal to provide a comfortable and convenient experience for every guest. We are always looking for ways to improve guest stay and your feedback is very helpful.

10/10 Excellent

Adam

Voyage en groupe, Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
I cant speak for other rooms but I was incredibly surprised by the quality of our room(especially for what we payed). The room was clean, air was working, bathroom was clean, Obi at the front desk was incredible, the check-in/check-out process as seamless, and they asked if we preferred 1st or 2nd floor which was nice. Yes breakfast was lacking but they still had waffles and muffins and cereal. My only complaint would be the house keeping. When we left for the day on Saturday, we put our Do not Disturb sign on the door because we did not want anyone in our room due to having valuables in there, but house keepers came in anyway and cleaned. They are also loud when cleaning. Very satisfied with the stay but was not happy about that incident.
Séjour de 2 nuits en mai 2024
Réponse de Management le 8 mai 2024
Thank you for taking the time to share your feedback with us. At Microtel Inn and Suites by Wyndham it is our goal to provide a comfortable and convenient experience for every guest. We are always looking for ways to improve guest stay and your feedback is very helpful.

10/10 Excellent

Charlene

Séjour de 1 nuit en avril 2024
Réponse de Management le 25 mai 2024
Thank you for taking the time to share your feedback with us. At Microtel Inn and Suites by Wyndham it is our goal to provide a comfortable and convenient experience for every guest. We are always looking for ways to improve guest stay and your feedback is very helpful.

10/10 Excellent

Charlene

Voyage en couple
Les points forts : Équipements
Awesome Experience!! Rooms were nice and clean.
Séjour de 1 nuit en mai 2024
Réponse de Management le 6 mai 2024
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Scott Lafayette. It is always a pleasure to receive positive feedback.I am particularly pleased that you found the rooms nice and clean. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Horrible

Vicente

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel was overbooked I was told I could not stay I have yet to receive my refund. Terrible
Séjour de 1 nuit en mai 2024

10/10 Excellent

Clayton

Séjour de 1 nuit en mai 2024
Réponse de Management le 24 mai 2024
Thank you for taking the time to share your feedback with us. At Microtel Inn and Suites by Wyndham it is our goal to provide a comfortable and convenient experience for every guest. We are always looking for ways to improve guest stay and your feedback is very helpful.

10/10 Excellent

Rafael

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
.
Séjour de 2 nuits en avril 2024
Réponse de Management le 2 mai 2024
Thank you for taking the time to share your feedback with us. At Microtel Inn and Suites by Wyndham it is our goal to provide a comfortable and convenient experience for every guest. We are always looking for ways to improve guest stay and your feedback is very helpful

2/10 Horrible

Gail

Les points faibles : Infrastructures et conditions de l’hébergement
The pictures of the hotel on the website are not even close to be accurate. The hotel was dirty and outdated. When I woke up in the morning approximately 10 police cars were on the property due to several cars being smashed in and broken into and screaming and yelling in the hallways. It wasn’t a good experience at all and I checked out early for my own safety.
Séjour de 2 nuits en avril 2024
Réponse de Management le 1 mai 2024
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Scott Lafayette. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay was not a good experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Bien

Connie

Voyage d’affaires
Les points forts : Personnel et service
Housekeeping noisey while people sleeping.
Séjour de 6 nuits en avril 2024
Réponse de Management le 30 avr. 2024
Thank you for taking the time to share your feedback with us. At Microtel Inn and Suites by Wyndham it is our goal to provide a comfortable and convenient experience for every guest. We are always looking for ways to improve guest stay and your feedback is very helpful.

2/10 Horrible

Michael

Les points faibles : Propreté
Séjour de 5 nuits en avril 2024
Réponse de Management le 30 avr. 2024
Thank you for taking the time to share your feedback with us. At Microtel Inn and Suites by Wyndham it is our goal to provide a comfortable and convenient experience for every guest. We are always looking for ways to improve guest stay and your feedback is very helpful.

10/10 Excellent

Carol

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Management le 26 avr. 2024
Thank you for taking the time to share your feedback with us. At Microtel Inn and Suites by Wyndham it is our goal to provide a comfortable and convenient experience for every guest. We are always looking for ways to improve guest stay and your feedback is very helpful.

10/10 Excellent

James

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Conveniently located close to I-10.
Séjour de 1 nuit en avril 2024
Réponse de Management le 23 avr. 2024
Thank you for taking the time to share your feedback with us. At Microtel Inn and Suites by Wyndham it is our goal to provide a comfortable and convenient experience for every guest. We are always looking for ways to improve guest stay and your feedback is very helpful.

10/10 Excellent

Timothy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Its in the opening with variety of food places.
Séjour de 1 nuit en avril 2024
Réponse de Management le 23 avr. 2024
Thank you for taking the time to share your feedback with us. At Microtel Inn and Suites by Wyndham it is our goal to provide a comfortable and convenient experience for every guest. We are always looking for ways to improve guest stay and your feedback is very helpful.

10/10 Excellent

Alma

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good
Séjour de 1 nuit en avril 2024
Réponse de Management le 17 avr. 2024
Thank you for taking the time to share your feedback with us. At Microtel Inn and Suites by Wyndham it is our goal to provide a comfortable and convenient experience for every guest. We are always looking for ways to improve guest stay and your feedback is very helpful

8/10 Bien

Erika

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Management le 16 avr. 2024
Thank you for taking the time to share your feedback with us. At Microtel Inn and Suites by Wyndham it is our goal to provide a comfortable and convenient experience for every guest. We are always looking for ways to improve guest stay and your feedback is very helpful.

2/10 Horrible

Kelli, Lafayette

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Never again…15 minutes after check-in we were told we had to leave the room so they could shampoo the carpets…we not only had wet stinky carpet the rest of the day and all night but also no lights due to a flipped breaker that powered the side of the room the light switches were on that neither daytime or night time employee knew how to fix…relied on the light from the tv all afternoon and evening and we were left to eat in the dark…i want my money back but i know it will never happen…waste of money, time and they are straight up rude…it was my first and last visit ever
Séjour de 1 nuit en avril 2024

10/10 Excellent

CRISTY

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was spacious and clean and the staff was really friendly.
Séjour de 1 nuit en avril 2024
Réponse de Management le 12 avr. 2024
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Scott Lafayette. It is always a pleasure to receive positive feedback.I am particularly pleased that you found the room spacious and clean as well as the staff friendly. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Na

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice place and very friendly staffs.
Séjour de 1 nuit en avril 2024
Réponse de Management le 11 avr. 2024
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Scott Lafayette. It is always a pleasure to receive positive feedback.I am particularly pleased that you found the staff friendly. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Bien

Jaslyn

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Loved how the safe were very polite and efficient with their work!
Séjour de 2 nuits en avril 2024
Réponse de Management le 10 avr. 2024
Thank you for taking the time to share your feedback with us. At Microtel Inn and Suites by Wyndham it is our goal to provide a comfortable and convenient experience for every guest. We are always looking for ways to improve guest stay and your feedback is very helpful.

10/10 Excellent

Daniela

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice
Séjour de 1 nuit en avril 2024
Réponse de Management le 10 avr. 2024
Thank you for taking the time to share your feedback with us. At Microtel Inn and Suites by Wyndham it is our goal to provide a comfortable and convenient experience for every guest. We are always looking for ways to improve guest stay and your feedback is very helpful.

6/10 Satisfaisant

Crystalline

Voyage en couple
Les points forts : Propreté et personnel et service
The staff was friendly and the check in and check out process is easy. The price was good, we used Expedia. We reserved a suite with kitchenette, foldout couch, and king bed. The room was nice and clean so overall was great! Our only complaint would be that our room TV was scratched and there was a constant wind sound, that we heard even when the AC turned off. The breakfast buffet was not great, so if it's not what your into lots of other places to get food. They had on the buffet cereal, bags of DIY oatmeal, 2 waffle stations, a juice machine, 2 community coffee carafes with Breakfast Coffee and also 1 with hot water. When we went at 8:00 am the coffee was empty and the trash was full. It lacked any presentation and after I realized the coffee was out we opted to purchase breakfast instead. They should think about offering eggs, boiled eggs, some protein options. There was bread, but no bagels, 2 apples on a tray, No other fruits available. No yogurts. Just a lot of carbs.
Séjour de 1 nuit en avril 2024
Réponse de Management le 8 avr. 2024
Thank you for taking the time to share your feedback with us. At Microtel Inn and Suites by Wyndham it is our goal to provide a comfortable and convenient experience for every guest. We are always looking for ways to improve guest stay and your feedback is very helpful.

10/10 Excellent

Christina

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Customer courtesy was excellent. The young man at the checkin was awesome.
Séjour de 1 nuit en avril 2024
Réponse de Management le 8 avr. 2024
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Scott Lafayette. It is always a pleasure to receive positive feedback.I am particularly pleased that you found the staff to be awesome. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Horrible

Matt or AMANDA

Voyage en couple
Les points forts : Équipements
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Needs improvement. Queen bed was not a queen size. More like a full. Went down to the desk and the clerk was so so rude. Said he was going to come up to the room with a tape measure to see. He never showed. Checking in was a nightmare. We’ve stayed at this hotel and gave business to it. But never have I been so upset with the the man at the desk.
Séjour de 1 nuit en mars 2024

8/10 Bien

Brenda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The hotel was nice and clean, vendimg machines on each floor but they all had ran out of water, so offering bottle water in the rooms would be a nice plus
Séjour de 1 nuit en mars 2024
Réponse de Management le 1 avr. 2024
Thank you for taking the time to share your feedback with us. At Microtel Inn and Suites by Wyndham it is our goal to provide a comfortable and convenient experience for every guest. We are always looking for ways to improve guest stay and your feedback is very helpful.

2/10 Horrible

Keels

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Booked a NON smoking room for my wife & daughter for a gymnastics meet. Room smelled like a burning cigarette with burn holes all over the floor. When asked what could be done, guy said nothing were booked.. I am not happy about this at all bc none of us smoke & my wife has a sensitive nose. Miserable experience for them. If I could give -5 stars I would.. would love a refund or at least partial refund..
Séjour de 1 nuit en mars 2024

6/10 Satisfaisant

Harry

Séjour de 1 nuit en mars 2024
Réponse de Management le 27 mars 2024
Thank you for taking the time to share your feedback with us. At Microtel Inn and Suites by Wyndham it is our goal to provide a comfortable and convenient experience for every guest. We are always looking for ways to improve guest stay and your feedback is very helpful.

4/10 Médiocre

Samantha, Saint Hedwig

Voyage en couple
Les points faibles : Personnel et service
The whole third floor smelled like weed.
Séjour de 2 nuits en mars 2024
Réponse de Management le 25 mars 2024
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Scott Lafayette. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that the floor smelled. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Satisfaisant

Mya

Séjour de 2 nuits en mars 2024
Réponse de Management le 19 mars 2024
Thank you for taking the time to share your feedback with us. At Microtel Inn and Suites by Wyndham it is our goal to provide a comfortable and convenient experience for every guest. We are always looking for ways to improve guest stay and your feedback is very helpful.

2/10 Horrible

Sandy

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The staff was fine. Room was smelly and kids ran around and made all kinds of noise all day and most of night.
Séjour de 2 nuits en mars 2024
Réponse de Management le 18 mars 2024
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Scott Lafayette. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay was not to your liking. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Horrible

Johanna

Séjour de 1 nuit en mars 2024
Réponse de Management le 8 avr. 2024
Thank you for taking the time to share your feedback with us. At Microtel Inn and Suites by Wyndham it is our goal to provide a comfortable and convenient experience for every guest. We are always looking for ways to improve guest stay and your feedback is very helpful.

10/10 Excellent

Leon

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The gal checking me in went above and beyond any gave us a great room. Would stay here again.
Séjour de 1 nuit en mars 2024
Réponse de Management le 16 mars 2024
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Scott Lafayette. It is always a pleasure to receive positive feedback.I am particularly pleased that you found the staff helpful. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.