Piscine extérieure

Avis sur Ramada Encore by Wyndham Seminyak Bali

4 out of 5
Ramada Encore by Wyndham Seminyak Bali
Jl. Dewi Saraswati lll, Seminyak, Bali

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 228 avis sur 578." "
Note des voyageurs de 8 (Bien), d’après 234 avis sur 578." "
Note des voyageurs de 6 (Satisfaisant), d’après 62 avis sur 578." "
Note des voyageurs de 4 (Médiocre), d’après 37 avis sur 578." "
Note des voyageurs de 2 (Horrible), d’après 17 avis sur 578." "

8,4/10

Propreté

8,6/10

Personnel et service

8,2/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

8/10 Bien

PARANDJODY

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en octobre 2023

8/10 Bien

Audrey

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Établissement proposant de nombreuses facilités. Personnel agréable et bienveillant. La chambre est confortable et la restauration/pdj très variée. Seul bémol, un peu excentré.
Séjour de 1 nuit en mai 2023
Réponse de Ramada Encore Seminyak Bali Management le 9 mai 2023
Dear Mr/s.Audrey LacourWarm Greetings from Ramada Encore Seminyak Bali.Thank you for taking the time to share your valuable feedback. We're delighted to learn that our room and services did meet your expectations and become one of your travel highlights.we look forward to welcome you back here at Ramada Encore Seminyak BaliRegards,Ramada Encore Seminyak Bali Management

6/10 Satisfaisant

michael

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2019
Réponse de Ramada Encore Seminyak Bali le 16 déc. 2019
Dear Michael, Thank you for giving us a rating to other travelers. I’m sure our entire hotel staff enjoyed to serve you during your period of stay. We are happy to welcoming you back with some improvement. Warm regards, Ramada Encore Seminyak Bali Management

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service et équipements
L’accueil est formidable, le service impeccable, la chambre était sans balcon.. la douche était pas terrible non plus.
Séjour de 13 nuits en août 2019
Réponse de Ramada Encore Seminyak Bali le 30 août 2019
Dear Valued Guest, Thank you for staying with us and for your valuable feedback, it is great to know that you had an exceptional experience with us. We noted your feedback regarding the bathroom. We are sorry that you felt your accommodation was not up to your expectations. We believe it is an area where we could improve. We hope you will plan to make a returning visit as we very much look forward to having the opportunity of welcoming you back. Warm regards, Ramada Encore Seminyak Bali Management

10/10 Excellent

Ibtissem

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2018

8/10 Bien

isabelle, Paris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Superbe hôtel
Un peu excentré du centre de Seminyak mais superbe hôtel. Grande piscine. Qualité des chambres dont la chambre familiale avec 3 chambres et 2 Sdb. Personnel au top très serviable. A recommander
Séjour de 1 nuit en mars 2018
Réponse de Warm regards, I Gusti Rai Tantra General Manager le 15 mars 2018
Dear Isabelle, Thank you for your trust to choose us as your accommodation during your holiday. I appreciate for your concern regarding our location. I am noticed on your feedback regarding the location. As the hotel located in Seminyak area, we have daily shuttle service for our guest to reach Seminyak and Kuta area. We are still running with this program to give our best service to our valuable guest. I will share your feedback to all my team and let them know that they hard work is getting a good notice. We are delighted to welcome you back to Ramada Encore Bali Seminyak.

10/10 Excellent

mimi, bali

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel très accueillant super beau et propre
Nous avons été accueilli merveilleusement bien ! Le personnelle était très à l'écoute et au petit soin Tout était super ! Un peu loin du centre mais il ya des navettes qui partent tout le temps gratuitement qui vous emmènent au centre de semyniak et même deux navettes qui vous amènent au centre de kuta. Petit dej au top meilleur de Bali.
Séjour de 6 nuits en octobre 2017

4/10 Médiocre

Mustapha

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pas satisfait
Notre chambra avais une vue sur un champs, propreté à revoir
Séjour de 3 nuits en octobre 2017

8/10 Bien

agnes99999, France

Les points forts : Propreté, personnel et service, confort de la chambre
Très beau hotel mais très mal insonorisé
Nous avons sejourné 14 jours dans cet hôtel en septembre 2017. Nous avons étés réveillées tous les jours à 6h00 du matin car les chambres sont très mal insonorisé. Nous avions une chambre proche des ascenseurs et à partir de 6h du matin entre le ding dong de d'ascenseur quand celui-ci arrive à l'étage et les clients qui parlent fort sans aucun respect des clients. Hormis ce point négatif la piscine est très belle, les cocktails sont bons, le petit déjeuner est assez variés. Les plats de l'hôtel sont bons mais sans plus.
Séjour de 14 nuits en septembre 2017

8/10 Bien

karene, Québec, Canada

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Belle hôtel avec une piscine remarquable
Le personnel est souriant et dévoué, hôtel un peu loin mais service de navette gratuite disponible. La chambre était bien et propre. Déjeuner très varié, la salle à manger semi extérieure près de la piscine donne une ambiance super!
Réponse de Khrisna aditya (E-commerce) le 24 sept. 2016
Cher Karene, salutations les plus chaleureuses de ramada encore bali seminyak .. Merci pour votre avis. nous avons apprécié que vous aimez notre service de navette gratuit, chambre et petit déjeuner. Nous sommes impatients de vous accueillir bientôt de retour. bonne journée Meilleures salutations

8/10 Bien

Traian, Strasbourg

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent sejour!
Nos avons passé 5 jours formidables dans ce hotel. Le petit-déjeuner est e plus impressionnant que j’ai jamais vu en terms de quantité, qualité et diversité. L’hotel est loin de la plage, mais ils proposent une navette gratuite pour aller en Seminyak ou Kuta.
Réponse de General Manager le 16 sept. 2016
Cher Traian, Chaleureuses salutations de ramada encore bali seminyak ... Nous vous remercions de votre grande rétroaction pendant votre séjour avec nous. Nous avons vraiment apprécié que vous aimez notre petit déjeuner et un service de navette gratuit. Nous sommes impatients de vous accueillir bientôt de retour. Bonne journée. Meilleures salutations, Ramada encore bali seminyak

8/10 Bien

ali, mellet

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super hotel
Super hotel , qualité prix impeccable . Grande piscine et grande chambre . Seul petit hic de cet hotel , les prix des consommations ..biere à 80.000 idr !!!

10/10 Excellent

Jayvin

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Its the best.
Séjour de 4 nuits en mai 2024

10/10 Excellent

Luene

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice friendly staff and great pool and breakfast.
Séjour de 9 nuits en mai 2024
Réponse de Franciska Pricilia Guest Experience le 22 mai 2024
Dear Mr/s. Luene, Thank you so much for taking the time to share your great experience. We are thrilled to hear that you had an amazing stay. We appreciate your kind words and hope to have the pleasure of welcoming you back for another fantastic stay in the future. Warm regards,

10/10 Excellent

Surya

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent
Séjour de 3 nuits en mai 2024
Réponse de Franciska Pricilia Guest Experience le 22 mai 2024
Dear Mr/s. Surya, Thank you so much for taking the time to share your great experience. We are thrilled to hear that you had an amazing stay. We appreciate your kind words and hope to have the pleasure of welcoming you back for another fantastic stay in the future. Warm regards,

10/10 Excellent

James

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had our 9 nights holiday in Bali and this hotel was amazing with poolside room was stunning. Staff were absolutely amazing, helpful and friendly. Meals were classy and delicious. We would definitely come back and stay at this hotel with the pool side again. Special thanks to bu Juve, Marthin. Wulan, Mickey and all staffs who were amazing services and helps. Score 9 out of 10. Love - Jim and Inge Henderson
Séjour de 9 nuits en mai 2024
Réponse de Franciska Pricilia Guest Experience le 24 mai 2024
Dear Mr & Mrs. Henderson,Thank you so much for your wonderful feedback. We're thrilled to hear that you had an amazing holiday in Bali. It's fantastic to know that our staff, including Bu Juve, Marthin, Wulan, Mickey, and the rest of the team, made your stay memorable with their helpful and friendly service. We're also glad you found the meals classy and delicious. It means a lot to us that you would definitely come back and stay with us again. We look forward to welcoming you back for another fantastic stay!Warm regards,

8/10 Bien

Praveen

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I really liked Ramada Encore for my 3 night stay as their service, breakfast options (being a vegetarian), staff and facilities, like the very large swimming pool was great to relax and unwind. It’s also a great place for families as well. Definitely coming back
Séjour de 3 nuits en mai 2024
Réponse de Franciska Pricilia Guest Experience le 22 mai 2024
Dear Mr/s. Praveen, Thank you so much for taking the time to share your great experience. We are thrilled to hear that you had an amazing stay. We appreciate your kind words and hope to have the pleasure of welcoming you back for another fantastic stay in the future. Warm regards,

8/10 Bien

Kylie

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
nice hotel but not close to shopping areas on foot
Séjour de 5 nuits en mai 2024
Réponse de Franciska Pricilia Guest Experience le 22 mai 2024
Dear Mr/s. Kylie, Thank you so much for taking the time to share your great experience. We are thrilled to hear that you had an amazing stay. We appreciate your kind words and hope to have the pleasure of welcoming you back for another fantastic stay in the future. Warm regards,

10/10 Excellent

Luene

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place to stay again!!
Séjour de 4 nuits en mai 2024
Réponse de Franciska Pricilia Guest Experience le 22 mai 2024
Dear Mr/s. Luene, Thank you so much for taking the time to share your great experience. We are thrilled to hear that you had an amazing stay. We appreciate your kind words and hope to have the pleasure of welcoming you back for another fantastic stay in the future. Warm regards,

8/10 Bien

Mervyn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 8 nuits en avril 2024
Réponse de Franciska Pricilia Guest Experience le 20 avr. 2024
Dear Mr/s. Mervyn,It's truly heartening to know that we were able to meet and exceed your expectations. Thank you once again for choosing us. We look forward to the pleasure of hosting you in the future.Warm Regards,

10/10 Excellent

Solange

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was our first time in Bali, so we weren't sure what to expect. Thankfully we were pleasantly surprised. All the employees from front of house, wait staff, bar, housekeeping, etc. were exemplary. Thank you Yuli, Rani, Diah, Eric, Virgo (just to name a few). You were all so accommodating and lovely to us. It really made our stay that more enjoyable. The buffet breakfast has everything you could ever think of and/or want and more. A la carte dishes are reasonably priced and delicious (kudos to your chefs). The pool is great for lounging around and cooling off when the weather becomes unbearable. It was a great place to meet other guests and enjoy a drink with a light snack. We were also really grateful to be given facilities to freshen up prior to our late night flight. Thank you!
Séjour de 7 nuits en mars 2024
Réponse de Franciska Pricilia Guest Experience le 5 avr. 2024
Dear Mr/s. Solange,Thank you immensely for your glowing review! We're thrilled to hear that your stay with us has been such a delightful experience. It's fantastic to know that Yuli, Rani, Diah, Eric, and Virgo were able to make your stay even more enjoyable. We look forward to welcoming you back for another exceptional stay whenever your travels bring you our way.Warm regards,

10/10 Excellent

Julie-Ann

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
An excellent option in accommodation whilst in Seminyak. Great for families or couples away from the main area of Seminyak, however free shuttle to/from Kuta Beachwalk and Seminyak Square daily. Super friendly staff, especially Amanda from reception and Odie from the restaurant. Free WIFI throughout the property and works really well in all areas of the property. Fantastic Asian/Indonesian style buffet breakfast each mornimg and the hotel has a BBQ buffet night on Friday nights with acoustic music. Was noise during the day with construction going on but not early morning or late in the afternoon. Was originally put in a room overlooking some of the pool but right in front of scaffolding so we asked to move to a pool view room which was what we originally booked. Once moved rooms the room was perfect. Comfortable beds and daily housekeeping available if required. Taxi to/from Airport available and the massive lagoon style pool is amazing and a real feature of the resort. Would definitely recommend and stay again at the property.
Réponse de Franciska Pricilia Guest Experience Executive le 24 mars 2024
Dear Mrs. Julie-Ann,Thank you for taking the time to share such a detailed review of your experience. We're delighted to hear that you enjoyed your stay with us. It's wonderful to know that our staff, especially Amanda and Budi, left a positive impression on you with their friendly service. We appreciate your recommendation and look forward to welcoming you back to our property in the future. Warm regards,

10/10 Excellent

Roshang

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ridhika and Encore best staff in hotel. Thanks for whole staff make our trip better.
Réponse de Franciska Pricilia Guest Experience Executive le 24 mars 2024
Dear Mr/s. Roshang,Thank you very much for your kind words! We're thrilled to hear that Ratika provided you with exceptional service during your stay. Thank you once again for choosing us, and we look forward to welcoming you back in the future! Warm regards,

10/10 Excellent

Christella

Séjour de 3 nuits en février 2024
Réponse de Franciska Pricilia Guest Experience Exc le 24 mars 2024
Dear Ms. Christella,We're delighted you rated us a perfect 5 stars! It's truly heartening to know that we were able to meet and exceed your expectations. Thank you once again for choosing us. We look forward to the pleasure of hosting you in the future.Warm Regards,

8/10 Bien

Pia

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Ein nettes Hotel, welches sauber gehalten wird, schöner Innenhof mit Pool und toller Bepflanzung. Man kann es sich richtig gut gehen lassen. Das Personal war unglaublich freundlich und in allen Belangen zuvorkommend. Besonders ist mir Trisna, eine Angestellte aufgefallen, die sich jeden Tag nach unserem Befinden informiert hat. Einfach schön. Was nicht so schön war, war die direkte Umgebung des Hotels. Aber der Müll liegt auf Bali überall gleich viel rum. Wir hatten trotzdessen keine Probleme mit getieren. Alles wurde immer schön sauber gehalten. Und wenn etwas zu beanstanden war, hat sich immer sofort jemand drum gekümmert. Beim Frühstück gab es zwar kaum „Westeuropäisches“ aber wir haben trotzdem immer was leckeres zu essen gefunden, bei der Riesen Auswahl am Buffet.
Séjour de 12 nuits en janvier 2024
Réponse de Franciska Pricilia Guest Experience Executive le 11 févr. 2024
Dear Ms. Pia,Thank you so much for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay. Once again, thank you for choosing us, and we hope to have the pleasure of welcoming you back in the future.Warm regards,

10/10 Excellent

Jocelyne

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Service was great. Everything was local and convenient. All meals at the restaurant were great.
Séjour de 7 nuits en janvier 2024
Réponse de Franciska Pricilia Guest Experience Exc le 30 janv. 2024
Dear Ms. Jocelyne,We're thrilled to hear that you had a positive experience with our service. We appreciate your kind words and look forward to the opportunity to welcome you back for another enjoyable stay. Thank you for choosing us.Warm regards,

4/10 Médiocre

Vanessa

Voyage en groupe
Les points faibles : Propreté et équipements
Wasn’t happy with the location and cleanliness of the room - it was very dirty
Séjour de 2 nuits en janvier 2024
Réponse de K. Yudi Pastrawan General Manager le 30 janv. 2024
Dear Ms. Vanessa,We're truly sorry to hear about your dissatisfaction with both the location and cleanliness of your room during your stay. Your feedback about the cleanliness of your room is deeply concerning, and we assure you that we take such matters seriously. We will be investigating this issue thoroughly with our housekeeping team to ensure that proper protocols are followed to uphold cleanliness standards. We hope for the opportunity to regain your trust and welcome you back for a much-improved experience in the future.Warm regards,

8/10 Bien

Dimitri

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great place a little far out needed a taxi 🚕
Séjour de 12 nuits en décembre 2023
Réponse de Franciska Pricilia Guest Experience Executive le 16 janv. 2024
Dear Mr. Dimitri,Thank you so much for taking the time to share your feedback with us. We're delighted to hear that you enjoyed your stay with us. We understand that our location may be a bit far out for some guests. We hope to have the pleasure of welcoming you back in the future.Warm regards,

10/10 Excellent

haerim

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff were lovely and helpful. Had a surprise new year's eve dinner included with our stay. The food was great, and we had an absolute blast into the new year. We were also gifted a travel pillow upon checkout!
Séjour de 4 nuits en décembre 2023
Réponse de Franciska Pricilia Guest Experience Executive le 9 janv. 2024
Dear Ms. Selina Lee,Thank you for taking the time to share your positive feedback! We're thrilled to hear that you had a great experience with us. We look forward to the opportunity of welcoming you back to our hotel in the future. Warm regards,

10/10 Excellent

Pierre

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fue expectacular la atención de todos
Séjour de 5 nuits en décembre 2023
Réponse de K. Yudi Pastrawan General Manager le 29 déc. 2023
Dear Mr. Pierre,Thank you for your kind words! We're thrilled to hear that everyone's attention during your stay was spectacular. We appreciate your feedback and look forward to the pleasure of welcoming you back in the future.Warm Regards,

10/10 Excellent

tanasagaren

Les points forts : Propreté et personnel et service
Great staff
Séjour de 7 nuits en décembre 2023
Réponse de K. Yudi Pastrawan General Manager le 29 déc. 2023
Dear Mr/s. Tanasagaren,Thank you for your positive feedback! We're thrilled to know that you had a great experience. We appreciate your support and look forward to welcoming you again.Warm Regards,

10/10 Excellent

Shane

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en décembre 2023
Réponse de K. Yudi Pastrawan General Manager le 29 déc. 2023
Dear Mr/s. Shane,Thank you for your positive feedback! We're thrilled to know that you had a great experience. We appreciate your support and look forward to welcoming you again.Warm Regards,

10/10 Excellent

Matthew

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 5 nuits en décembre 2023
Réponse de K. Yudi Pastrawan General Manager le 29 déc. 2023
Dear Mr. Matthew,Thank you for your positive feedback! We're thrilled to know that you had a great experience. We appreciate your support and look forward to welcoming you again.Warm Regards,

10/10 Excellent

Lauren

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Would LOVE to stay again
Great hotel with even better staff. Rooms cleaned everyday. 24/7 food and drink service. Clean facilities. Excellent breakfast. Wouldn’t hesitate to return.
Séjour de 8 nuits en décembre 2023
Réponse de K. Yudi Pastrawan General Manager le 29 déc. 2023
Dear Ms. Lauren,Thank you for your positive feedback! We're thrilled to hear that you had a great experience. We appreciate your support and look forward to welcoming you again.Warm Regards,

10/10 Excellent

Adam

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 6 nuits en décembre 2023
Réponse de K. Yudi Pastrawan General Manager le 29 déc. 2023
Dear Mr. Adam,Thank you for your positive feedback! We're thrilled to know that you had a great experience. We appreciate your support and look forward to welcoming you again.Warm Regards,

10/10 Excellent

LINDA SALEH

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
The shower drain in the main bathroom is blocked
Séjour de 3 nuits en décembre 2023
Réponse de K. Yudi Pastrawan General Manager le 29 déc. 2023
Dear Ms. Linda Saleh,We apologize for the inconvenience you are facing with the blocked shower drain in the main bathroom. Your comfort is our top priority, and we take this matter seriously. We appreciate your feedback and hope to have the opportunity to make your stay more enjoyable.Warm Regards,

8/10 Bien

Jaintri

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property was clean and room was spacious. The staff are friendly. There’s nothing nearby at walking distance
Séjour de 3 nuits en novembre 2023
Réponse de K. Yudi Pastrawan General Manager le 29 déc. 2023
Dear Mr/s. Jaintri,Thank you for your positive feedback! We're thrilled to hear that you had a good experience. We value your feedback and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Warm Regards,

6/10 Satisfaisant

Bimal

Les points forts : Personnel et service et équipements
Friendly staff and good service. However, Property needs upgrading for amenities and to be insect free.
Séjour de 4 nuits en novembre 2023
Réponse de K. Yudi Pastrawan General Manager le 29 déc. 2023
Dear Mr/s. Bimal,Thank you for sharing your feedback with us. We're delighted to hear that you experienced friendly staff and good service during your stay. However, we understand and appreciate your comments. Please to informed that we will refurbish and refresh our rooms to create a more comfortable and inviting atmosphere for our guests. Also, we are in the process of replacing our mattress with king koil and new sanitary. We hope we can have another opportunity to welcome you back and provide you with the exceptional stay you deserve. Warm Regards,

8/10 Bien

Fatma Fernand

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 4 nuits en novembre 2023
Réponse de K. Yudi Pastrawan General Manager le 29 déc. 2023
Dear Ms. Fatma Fernand,Thank you for your positive feedback! We're thrilled to know that you had a good experience. We appreciate your support and look forward to welcoming you again.Warm regards,

4/10 Médiocre

Luke

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté
Great pool but room had a bad odour.
Séjour de 1 nuit en novembre 2023
Réponse de K. Yudi Pastrawan General Manager le 14 janv. 2024
Dear Mr. Luke,We're delighted to hear that you enjoyed our great pool; however, we apologize for any inconvenience caused by the bad odor in your room. Please rest assured that we will investigate the issue promptly to identify and address the source of the odor. Thank you for bringing this to our attention, and we look forward to exceeding your expectations on your next visit.Warm regards,

10/10 Excellent

kyle

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Had a great stay. Staff was above and beyond normal hospitality. Room for the price was above what we expected. Over all really good vibe there. It is alittle bit off the main road but that was a massive possitive in the end with nights relaxing by the pool weren't hampered by scooter and taxi tooting and exhausts.
Séjour de 8 nuits en novembre 2023
Réponse de K. Yudi Pastrawan General Manager le 30 nov. 2023
Dear Ms. Kyle,Thank you for choosing us, and we're thrilled to hear about your great stay! We appreciate your positive feedback about our staff going above and beyond, the room exceeding expectations for the price, and the overall good vibe at our hotel. We look forward to welcoming you back for another excellent experience in the future.Warm regards,

10/10 Excellent

Carissa

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff are amazing here they go above and beyond for the customers. Very chilled relaxed vibe. Pool is lovely with lots of seating and was never to over crowded. Rooms and facilities are very clean. I am very impressed with value for money and would stay here again. Unfortunately I was sick and couldn’t eat or drink but my partner said the food was amazing.
Séjour de 1 nuit en novembre 2023
Réponse de K. Yudi Pastrawan General Manager le 30 nov. 2023
Dear Ms. Carissa,Thank you for choosing our hotel, and we truly appreciate your positive feedback! We're delighted to hear about your experience with our amazing staff, the chilled and relaxed vibe, and the lovely, uncrowded pool area. We're sorry to hear that you were unwell during your stay and couldn't enjoy the food and drink. We look forward to the opportunity of welcoming you back for a fully enjoyable experience in the future.Warm regards,

10/10 Excellent

Khaula

Séjour de 5 nuits en mai 2023
Réponse de K. Yudi Pastrawan General Manager le 30 nov. 2023
Dear Mr/s. Khaula,We're delighted you rated us a perfect 10! It's truly heartening to know that we were able to meet and exceed your expectations. Thank you once again for choosing us. We look forward to the pleasure of hosting you in the future.Warm Regards,

10/10 Excellent

Karen

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was completely enjoyable destination for a getaway. A relaxed feel to this hotel - really glad we chose it. Will stay again.
Séjour de 10 nuits en octobre 2023
Réponse de K. Yudi Pastrawan General Manager le 30 nov. 2023
Dear Ms. Karen,Thank you for choosing our hotel, and we're thrilled to hear about your completely enjoyable getaway! We appreciate your positive feedback about the relaxed feel of our hotel, and we're delighted that you are considering staying with us again. We look forward to welcoming you back for another delightful experience in the future.Warm regards,

8/10 Bien

Louice

Voyage en groupe
Les points forts : Personnel et service et confort de la chambre
Trevligt
Bra hotell med väldigt trevlig personal. Är en bit till ”centrum” och strand men hotellet har helt okej mat och bra priser. Rummen var lite slitna och det hade kunnat vara renare. Men sett till priset har jag inga större klagomål.
Séjour de 2 nuits en octobre 2023
Réponse de K. Yudi Pastrawan General Manager le 30 nov. 2023
Dear Mr/s. Louice,Thank you for choosing us, and we appreciate your feedback. We're glad to hear that you found our staff very nice and enjoyed the food at reasonable prices. Please to inform you that we will do refurbish and refresh our rooms to create a more comfortable and inviting atmosphere for our guests. Also, we are in the process of replacing our mattress with king koil and new sanitary. We appreciate your understanding, and we look forward to the opportunity of hosting you again with an improved experience.Warm regards,

10/10 Excellent

Samuel

Séjour de 8 nuits en octobre 2023
Réponse de K. Yudi Pastrawan General Manager le 30 nov. 2023
Dear Mr. Samuel,We're delighted you rated us a perfect 5 stars! It's truly heartening to know that we were able to meet and exceed your expectations. Thank you once again for choosing us. We look forward to the pleasure of hosting you in the future.Warm Regards,

10/10 Excellent

Luene

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel is in a quiet pocket of Seminyak off the main busy streets, the hotel has everything you need and the pool is excellent for kids. The spa was amazing, although more expensive then the cheap one on the Main Streets, I found the quality better and still so cheap when compared to what you would pay back home. The buffet breakfast was a highlight and there was an amazing selection of different foods to choose from. The gym was good also. The staff where friendly and very helpful and always smiling. A taxi to the beach was about 30,000 Indonesian rupees which is still so cheap, although we walked every where too. I highly recommended this hotel and will be back next year. Thank you for being so accommodating.
Réponse de K. Yudi Pastrawan General Manager Ramada Encore Se le 1 nov. 2023
Dear Mr/s. Luene, Warmest Greetings from Ramada Encore Seminyak Bali. Thank you for your wonderful and detailed review of your stay at the hotel! It's great to hear that you found the hotel to be in a peaceful location in Seminyak, providing a tranquil escape from the bustling main streets. We're delighted that you enjoyed the pool, spa, and the variety of options at the buffet breakfast. The fact that the staff were friendly, helpful, and always smiling is a testament to their dedication to providing excellent service. Your recommendation and plans to return next year are greatly appreciated, and we look forward to welcoming you back for another fantastic stay. Thank you for choosing our hotel!Warm Regards,

8/10 Bien

Jorge

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Es un hotel bien sin mayores pretensiones. Habitaciones cómodas, sencillas y básicas. El desayuno bufet era variado y bueno. El restaurante es bueno con un personal que requiere mayor entrenamiento en atención al cliente.
Séjour de 3 nuits en octobre 2023
Réponse de K. Yudi Pastrawan General Manager Ramada Encore Se le 1 nov. 2023
Dear Mr. Jorge, Warmest Greetings from Ramada Encore Seminyak Bali. Thank you for sharing your feedback about your stay at the hotel. We appreciate your comments, and they are valuable in helping us continually improve the guest experience. It's great to hear that you found the hotel to be comfortable and the rooms to be simple and basic. We're pleased that you enjoyed the varied and good breakfast buffet. Your observation about the restaurant staff is noted, and we will certainly consider providing additional training to ensure a higher level of customer service. We hope to have the opportunity to host you again in the future and make your stay even more enjoyable. Thank you for choosing our hotel.Warm Regards,

10/10 Excellent

jinhyeok

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 2 nuits en octobre 2023
Réponse de K. Yudi Pastrawan General Manager Ramada Encore Se le 1 nov. 2023
Dear Mr/s. jinhyeok, Warmest Greetings from Ramada Encore Seminyak Bali. We are absolutely thrilled to receive your fantastic 10-star rating! Thank you for taking the time to share your positive experience with us. Your high praise is a wonderful testament to the quality of service and accommodations we aim to provide. We're delighted to have met your expectations, and we look forward to welcoming you back for another outstanding stay. If you have any specific comments or suggestions to make your next visit even better, please feel free to share. Thank you for choosing our hotel, and we can't wait to see you again soon!Warm Regards,

10/10 Excellent

lisa

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel is very nice especially considering the price. Excellent value. The pool was beautiful and never so busy you couldnt get a seat. Breakfast was huge! A crazy amount of choices for breakfast. Food was great! The spa was fantastic! Went almost every day :) The only negative is it was set in quite far from the street. It was about a 500 m walk just to get to a main street.
Séjour de 6 nuits en octobre 2023
Réponse de K. Yudi Pastrawan General Manager Ramada Encore Se le 1 nov. 2023
Dear Ms. lisa, Warmest Greetings from Ramada Encore Seminyak Bali. Thank you for your positive feedback on your stay at the hotel. We're pleased to hear that you found it to be very nice, and that you considered it an excellent value, especially given the price. It's wonderful to know that you enjoyed the beautiful pool, the extensive breakfast choices, and the great food. The fact that you found the spa fantastic is also great to hear! We understand that the location, while quiet and peaceful, may have been a bit further from the main street than you preferred. We hope to have the opportunity to host you again in the future and make your stay even more enjoyable. Thank you for choosing our hotel!Warm Regards,