NO. 374 Qingnian Street Heping District, Shenyang, Liaoning Province
Avis
9,0
Merveilleux
Tous les avis affichés ont été émis à l’issue de vraies expériences de voyage. Seuls les voyageurs qui ont réservé un séjour chez nous peuvent en soumettre. Nous vérifions les avis conformément à nos directives et nous les publions tous, qu’ils soient positifs ou négatifs.Plus d’informationsS’ouvre dans une nouvelle fenêtre
Note des voyageurs de 10 (Excellent), d’après 27 avis sur 49." "
10 – Excellent
27
Note des voyageurs de 8 (Bien), d’après 19 avis sur 49." "
8 – Bien
19
Note des voyageurs de 6 (Satisfaisant), d’après 1 avis sur 49." "
6 – Satisfaisant
1
Note des voyageurs de 4 (Médiocre), d’après 0 avis sur 49." "
4 – Médiocre
0
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 49." "
2 – Horrible
2
9,4/10
Propreté
9,2/10
Personnel et service
9,2/10
Équipements
9,2/10
Infrastructures et conditions de l’hébergement
10/10
Écoresponsabilité
Avis
10/10 Excellent
Todd
Voyage en couple
29 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent size room and view of the city. Staff was excellent.
Todd
Séjour de 3 nuits en mars 2024
Réponse de Connie le 3 avr. 2024
Just wanted to thank you for your recent stay here at Hilton Shenyang! So glad you were able to experience our authentic Hilton hospitality. We look forward to seeing you soon.
10/10 Excellent
mark
Voyage d’affaires
12 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
mark
Séjour de 2 nuits en juillet 2023
Réponse de Connie le 17 juil. 2023
Just wanted to thank you for your recent stay here at Hilton Shenyang! So glad you were able to experience our authentic Hilton hospitality. We look forward to seeing you soon.
8/10 Bien
Feng
16 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hotel but a bit far from local shops.
This is a very nice hotel in south part of Shenyang. I have stayed there for one night because it is near the airport. The hotel room is clean and spacious. Service is great. Hotel staff are very friendly and helpful. There is a subway station just outside of the hotel. The only inconvenient I have found it this hotel is a bit far from local restaurants and shops. I have to walk about 15 mins to find a small local restaurant for local food.
Feng
Séjour de 1 nuit en juin 2023
Réponse de Connie le 26 juin 2023
Just wanted to thank you for your recent stay here at Hilton Shenyang! So glad you were able to experience our authentic Hilton hospitality. We look forward to seeing you soon.
10/10 Excellent
RAN
Voyage en famille
13 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean and nice
JOSEPH
Séjour de 2 nuits en avril 2023
Réponse de Connie le 4 mai 2023
Just wanted to thank you for your recent stay here at Hilton Shenyang! So glad you were able to experience our authentic Hilton hospitality. We look forward to seeing you soon.
10/10 Excellent
Wei
Voyage en famille
29 mars 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I booked for my mom and dad, they told me the hotel is so good and convenient. The metro Is located in front of the hotel and the buffet is delicious.
Wei
Séjour de 3 nuits en mars 2023
Réponse de Connie Wang le 30 mars 2023
Just wanted to thank you for your recent stay here at Hilton Shenyang! So glad you were able to experience our authentic Hilton hospitality. We look forward to seeing you soon.
10/10 Excellent
Voyageur vérifié
Voyage d’affaires
17 mars 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en mars 2021
Réponse de 酒店管理部门 le 27 juil. 2021
Dear Valued Guest, thank you for choosing Hilton Shenyang and I’m glad to know that you are satisfied with our products and services. Located in the heart of the Shenyang city, Hilton Shenyang boasts an ideal base for both business and leisure travelers. We look forward to having you back again in the future.
10/10 Excellent
Runyu
Voyage en groupe
19 déc. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent!
Dan
Séjour de 3 nuits en novembre 2020
Réponse de 酒店管理部门 le 27 juil. 2021
Dear Valued Guest, thank you for choosing Hilton Shenyang and I’m glad to know that you are satisfied with our products and services. Located in the heart of the Shenyang city, Hilton Shenyang boasts an ideal base for both business and leisure travelers. We look forward to having you back again in the future.
10/10 Excellent
Timothy
Voyage d’affaires
22 oct. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing location
Great place wonderful staff
Timothy
Séjour de 2 nuits en octobre 2020
Réponse de Hilton Shenyang le 26 oct. 2020
Dear Valued Guest, thank you for choosing Hilton Shenyang and I’m glad to know that you are satisfied with our products and services. Located in the heart of the Shenyang city, Hilton Shenyang boasts an ideal base for both business and leisure travelers. We look forward to having you back again in the future.
8/10 Bien
Voyageur vérifié
Voyage en famille
24 mai 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A great location. Friendly, helpful staff (though a bit nervous with all of the covid restrictions in place right now). Everything was clean and quiet. Great view of the Golden Corridor from our window.
Voyageur vérifié
Séjour de 2 nuits en mai 2020
Réponse de Hilton Shenyang le 27 mai 2020
Dear Sir/Madam, Thank you for your feedback and for taking the time to share your experience during your recent stay in our hotel. It is our pleasure to know that you enjoyed your stay with us. We will keep trying our best to do better and better. Look forward to your next stay!
6/10 Satisfaisant
Voyageur vérifié
26 janv. 2020
日本のヒルトンに比べるとレベルが低すぎる。
スタッフが英語できない。
バイトレベル
Voyageur vérifié
Séjour de 2 nuits en janvier 2020
Réponse de Hilton Shenyang le 17 févr. 2020
Dear Valued Guest, thank you for choosing Hilton Shenyang and sharing your feedback with us. I’m sorry for not providing you an enjoyable stay. We will continuously implement hotel’s training plan for hotel team members to improve their English level gradually. Look forward to having you back again in the future.
Hilton Shenyang
8/10 Bien
Voyageur vérifié
Voyage d’affaires
21 janv. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
좋은 호텔입니다.
1. 침대 시트에 부스러기 및 지저분한 것이 있어도 털어내기만 하고 교체를 해 주지 않습니다.
2. 1박당 보증금 500RMB가 필요합니다.
3. 피트니스 센터 (수영장 포함) 오픈 시간은 06:00 ~ 22:00 까지 입니다.
위 사항을 제외하고는 다 좋습니다.
Voyageur vérifié
Séjour de 3 nuits en janvier 2020
Réponse de Hilton Shenyang le 17 févr. 2020
Dear Valued Guest, thank you for staying at Hilton Shenyang. I’m sorry for not providing you an enjoyable stay with us. Upon receiving your feedback, we have appointed relative department to look into the case and improve hotel’s check-up procedure. As a general protocol, we will collect certain amount of deposit depending on your length of stay and thank you for your understanding. We look forward to having you back again in the future.
2/10 Horrible
ly
16 janv. 2020
Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
I do like the location of this hotel yet there's men at the check-in counter made me felt unwelcome. When I arrived he gave me that impatient face, like I owe him a billion dollars. I’m not upset just because this men but really disappointed that Hilton gave such service. I had stay in many different Hilton, this time just made me never choose Hilton again.
ly
Séjour de 9 nuits en janvier 2020
Réponse de General Manager Paul WU le 20 janv. 2020
Dear Guest,
Thank you for taking the time to share your feedback with us. We apologize for your disappointment during your stay, and we have shared this with concerned department for immediate attention. Appreciate you could reach us via email for more details, thus we may learn from it and do it better next time. We look forward to welcoming you back as our valued guest again in future. Best Regards,
10/10 Excellent
Voyageur vérifié
10 janv. 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
방이 넓고 깨끗하며 화장실에 욕조와 변기, 샤워부스가 나눠진 점이 특히 좋았다. 불을 한 번에 끌 수 있는 시스템도 작은 센스. 온도조절도 잘돼서 방이 금방 따뜻해지고, 온수도 잘 나온다. 어메니티도 다 갖춰져있고 다음에 또 방문의사 100%
Voyageur vérifié
Séjour de 1 nuit en janvier 2020
Réponse de Hilton Shenyang le 17 févr. 2020
Dear Valued Guest, thank you for choosing Hilton Shenyang and I’m glad to know that you are satisfied with our products and services. Located in the heart of the Shenyang city, Hilton Shenyang boasts an ideal base for both business and leisure travelers. We look forward to having you back again in the future.
10/10 Excellent
JUYEON
Voyage en groupe
31 déc. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
JUYEON
Séjour de 2 nuits en décembre 2019
Réponse de Hilton Shenyang le 17 févr. 2020
Dear Valued Guest, thank you for staying with us and rating us online. We look forward to having you back again in the future and providing you a home away from home.
10/10 Excellent
Voyageur vérifié
Voyage en groupe
26 déc. 2019
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
심양힐튼후기(보증금받아요)
전체적으로 괜찮은 편이였고 시설, 먹는것도 좋았습니다.
하지만 생각지 못한 보증금(스넥바등 이용)을 요구하여 원치 않게 카드결재하였고 체크아웃시 취소가 바로 이루어지지 않고(이유는 점검 후 이용하지 않았으면 취소해주겠다며)현재까지도(7일이지난시점) 취소가 안된것이 아쉽네요
Voyageur vérifié
Séjour de 1 nuit en décembre 2019
Réponse de Hilton Shenyang le 6 janv. 2020
Dear Sir/Madam, Thank you for taking the time to provide feedback on your recent stay with us. We wish you enjoyed our hospitality, and hope to see you again soon.
8/10 Bien
Robert
Voyage d’affaires
5 nov. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Shenyang Business Stay
Very comfortable, clean hotel. The staff was very friendly and helpful. There was some English to Chinese conversion issues, but nothing serious. I like my room cool but I was was unable to turn the thermostat down with much effectiveness. They said the heat was on for the winter and couldn’t turn it to cool. Minor gripe, but I wish there was a window to open. Overall, an enjoyable stay.
Robert
Séjour de 3 nuits en octobre 2019
Réponse de Hilton Shenyang le 6 nov. 2019
Dear Robert, Thank you for your feedback and for taking the time to share your experience during your recent stay in our hotel. It is our pleasure to know that you enjoyed your stay with us. We will keep trying our best to do better and better. Look forward to your next stay!
2/10 Horrible
Voyageur vérifié
4 oct. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
食事のビュッフェは良かったです。果物まで美味しく頂きました。
Voyageur vérifié
Séjour de 4 nuits en septembre 2019
Réponse de Hilton Shenyang le 15 oct. 2019
Dear Sir/Madam, Thank you for taking the time to provide feedback on your recent stay with us. We will keep improving our service and we wish to provide high quality service to you in the future.
10/10 Excellent
Tony, Hong Kong
Voyage d’affaires
30 août 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good Restaurant - breakfast is good, friendly staff and quality of pizza is good.
Tony
Séjour de 2 nuits en août 2019
Réponse de Hilton Shenyang le 5 sept. 2019
Dear Sir/Madam, Thank you for your feedback. It is our pleasure to know that you enjoyed our food and beverages. We will keep trying our best to do better and better. Look forward to your next stay!
8/10 Bien
ヒミコ, 大阪
Voyage en famille
16 août 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
クレジットカードでの預かり保証金の説明がよくわからず不安を覚えた。
ヒミコ
Séjour de 4 nuits en août 2019
Réponse de Hilton Shenyang le 20 août 2019
Dear Sir/Madam, Thank you for taking the time to provide feedback on your recent stay with us. We will keep improving our service and we wish to provide high quality service to you in the future.
10/10 Excellent
Voyageur vérifié
12 juil. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en juillet 2019
Réponse de Hilton Shenyang le 16 juil. 2019
Dear Sir/Madam, Thank you for taking the time to provide feedback on your recent stay with us. We wish you enjoyed our hospitality, and hope to see you again soon.
10/10 Excellent
Voyageur vérifié
11 juil. 2019
Voyageur vérifié
Séjour de 2 nuits en juillet 2019
Réponse de Hilton Shenyang le 12 juil. 2019
Dear Sir/Madam, Thank you for taking the time to provide feedback on your recent stay with us. We wish you enjoyed our hospitality, and hope to see you again soon.
8/10 Bien
Voyageur vérifié
9 juil. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfect Service!
Uemit
Séjour de 2 nuits en juin 2019
Réponse de Hilton Shenyang le 24 juin 2019
Dear Uemit, Thank you for your feedback and for taking the time to share your experience during your recent stay in our hotel. It is our pleasure to know that you enjoyed your stay with us. We will keep trying our best to do better and better. Look forward to your next stay!
8/10 Bien
ju, Tokyo
Voyage en groupe
4 juin 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
コンシェルジュデスクの男性が英語を話さなかったことには非情に驚いた
ju
Séjour de 4 nuits en mai 2019
Réponse de Hilton Shenyang le 11 juin 2019
Dear Sir/Madam, Thank you for taking the time to provide feedback on your recent stay with us. We will keep improving our service and we wish to provide high quality service to you in the future.
8/10 Bien
Voyageur vérifié
Voyage en famille
5 mai 2019
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Dear Sir/Madam, Thank you for taking the time to provide feedback on your recent stay with us. We wish you enjoyed our hospitality, and hope to see you again soon.
8/10 Bien
Voyageur vérifié
2 mai 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
2回目なので安心して利用できました。
Voyageur vérifié
Séjour de 1 nuit en avril 2019
Réponse de Hilton Shenyang le 13 mai 2019
Dear Sir/Madam, Thank you for your feedback. It is our pleasure to know that you enjoyed your stay with us every time. We will keep trying our best to do better and better. Look forward to your next stay!
8/10 Bien
Voyageur vérifié
13 déc. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fine
Convenient area, fair price for the experience
Voyageur vérifié
Séjour de 1 nuit en décembre 2018
Réponse de Hilton Shenyang le 31 janv. 2019
Dear Sir/Madam, Thank you for taking the time to provide feedback on your recent stay with us. We wish you enjoyed our hospitality, and hope to see you again soon.
8/10 Bien
Voyageur vérifié
24 nov. 2018
Voyageur vérifié
Séjour de 3 nuits en novembre 2018
Réponse de Hilton Shenyang le 28 nov. 2018
Dear Sir/Madam, Thank you for taking the time to provide feedback on your recent stay with us. We wish you enjoyed our hospitality, and hope to see you again soon.
10/10 Excellent
Jorge, Round Rock, TX
Voyage en famille, Voyage d’affaires
18 nov. 2018
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Almost nobody speaks basic conversational english! In a 5 star hotel bot even the receptionist - consierge are able to hrlp us!
Jorge
Séjour de 6 nuits en novembre 2018
Réponse de Hilton Shenyang le 15 mai 2019
Thank you for review. This specificity is extremely beneficial for our team in continuing our improvement efforts. We look forward to welcoming you back to our hotel very soon!
8/10 Bien
Choco, 日本大阪府
9 oct. 2018
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Choco
Séjour de 3 nuits en septembre 2018
Réponse de Hilton Shenyang le 10 oct. 2018
Dear Sir/Madam, Thank you for taking the time to provide feedback on your recent stay with us. We wish you enjoyed our hospitality, and hope to see you again soon.
10/10 Excellent
con
26 sept. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
con
Séjour de 1 nuit en septembre 2018
Réponse de Hilton Shenyang le 29 sept. 2018
Dear Sir/Madam, Thank you for taking the time to provide feedback on your recent stay with us. We wish you enjoyed our hospitality, and hope to see you again soon.
8/10 Bien
Sai hang
1 sept. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sai hang
Séjour de 2 nuits en août 2018
Réponse de Hilton Shenyang le 6 sept. 2018
Dear Sir/Madam, Thank you for taking the time to provide feedback on your recent stay with us. We wish you enjoyed our hospitality, and hope to see you again soon.
8/10 Bien
Chao Rong
17 août 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Chao Rong
Séjour de 2 nuits en août 2018
Réponse de Hilton Shenyang le 20 août 2018
Dear Sir/Madam, Thank you for taking the time to provide feedback on your recent stay with us. We wish you enjoyed our hospitality, and hope to see you again soon.
10/10 Excellent
SUSAN
2 août 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
WONDERFUL
New property that was gorgeous. Rooms amazing service excellent, above and beyond. Night manager actually had to pay my taxi because no way to change money, gave it back of course
SUSAN
Séjour de 1 nuit en juillet 2018
Réponse de Hilton Shenyang le 10 août 2018
Dear Susan,
Thank you for your feedback and for taking the time to share your experience during your recent stay in our hotel. It is our pleasure to know that you enjoyed your stay with us.We look forward to welcoming you back again in future.
10/10 Excellent
Voyageur vérifié
28 juil. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en juillet 2018
Réponse de Hilton Shenyang le 1 août 2018
Dear Sir/Madam, We genuinely look forward to feedback from our guests and are always happy to know when you enjoyed your time with us.We look forward to welcoming you back to our hotel very soon!
8/10 Bien
Voyageur vérifié
27 juil. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 3 nuits en juillet 2018
Réponse de Hilton Shenyang le 3 août 2018
Dear Sir/Madam,
Thank you for choosing Hilton Shenyang. We look forward to hear more comment from you and wish to provide high quality service to you in the future.
10/10 Excellent
Voyageur vérifié
12 juil. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 15 nuits en juin 2018
Réponse de Hilton Shenyang le 16 juil. 2018
Dear Sir/Madam, Thank you for taking the time to provide feedback on your recent stay with us. We wish you enjoyed our hospitality, and hope to see you again soon.
10/10 Excellent
Bong hee
28 juin 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bong hee
Séjour de 2 nuits en juin 2018
Réponse de Hilton Shenyang le 29 juin 2018
Dear Sir/Madam, Thank you for taking the time to provide feedback on your recent stay with us. We wish you enjoyed our hospitality, and hope to see you again soon.
10/10 Excellent
Vicky, San Diego
8 juin 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The location is great, near to subway station and staffs are very friendly.
Chinese Restaurant is perfect, very traditional and delicious Chinese Northeast food.
Will come back to stay here again!
Vicky
Séjour de 2 nuits en mai 2018
Réponse de Hilton Shenyang le 19 juin 2018
Dear Vicky, Thank you for your feedback and for taking the time to share your experience during your recent stay in our hotel. It is our pleasure to know that you enjoyed your stay with us. We will keep trying our best to do better and better. Look forward to your next stay!
10/10 Excellent
Xueshuang
1 juin 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good stay
Great location, new hotel, nice breakfast. Gym during construction unction, hope can be ready soon
Xueshuang
Séjour de 2 nuits en mai 2018
Réponse de Hilton Shenyang le 4 juin 2018
We genuinely look forward to feedback from our guests and are always happy to know when you enjoyed your time with us. Our gym and swimming pool will be re-opened on 18th June 2018, we hope to have the opportunity to welcome you back in the near future!
10/10 Excellent
YOSHIHIRO
31 mai 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
very nice hotel
YOSHIHIRO
Séjour de 2 nuits en mai 2018
Réponse de Hilton Shenyang le 4 juin 2018
Thank you for review. This specificity is extremely beneficial for our team in continuing our improvement efforts. We look forward to welcoming you back to our hotel very soon!
8/10 Bien
カンテラ, 東京
18 mai 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Thanks for feedback. Both positive and negative comments noted, and we will address to improve and never give up on enhancing the service quality. With best personal regards and hope to hear from you in the near future!
8/10 Bien
FONG KUN, Macau
28 avr. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice hotel
It's a nice Hotel. I was able to communicate with hotel's staff in English.
Voyageur vérifié
Séjour de 1 nuit en février 2018
Réponse de Hilton Shenyang le 1 août 2018
Thank you for staying at Hilton Shenyang. It is always pleased to know how you enjoyed your stay here and the service we provided. All of us at Hilton are passionate about hospitality and we hope to see you again soon.
8/10 Bien
Voyageur vérifié
1 mars 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
交通便利
フロントスタッフ、清掃担当の対応は非常に良かった。英語も通じ早朝のタクシー予約もスムーズであった。
Voyageur vérifié
Séjour de 1 nuit en février 2018
Réponse de Hilton Shenyang le 1 août 2018
Thank you so much for your staying at Hilton Shenyang, and taking your precious time to share with us your experience. It always pleases me to see guest's satisfaction with great service from my team as well as facilities. We wish to welcome you back when you visit this fantastic city again next time.