Hotel Sheridan

« Need refresh »

« very nice hotel »

« Had an issue after arriving and finding bandaids placed on the smoke detector in the room. The front desk clerk was non apologetic and said it was just from someone covering the light that flashes on them. To me it was more a safety concern and honestly just gross you have no clue what people do in those room. He wasn’t much help however after getting the hotel general manager involved he tried to resolve the issue the best he could and was very nice to work with. New building, pretty nice rooms...

« Staff was very good in every respect. But... The breakfast food is pretty bad. My room walls were badly cracked (from building setlling?) but not repaired. Toilet had a leak and ran every ten minutes or so, all night. Stains on the rooms sofa. »

« Staff was friendly overall it was okay - room wasn't clean. Stuff on the walls and ceiling. And there were lipstick marks on my sheets. »

« Customer service was a little lacking in the mornings over the weekend. Asked for waters on the morning of the second day and they stated I needed to buy them and it was only free when checking in. Asked for a noon checkout on Sunday and was told they dont offer late checkouts anymore. Amentities within the room are basic. Small/rough towels and single ply toilet paper. Underwelming considering the price. Room was clean and quiet, so if you aren't looking for much more than that youre good...

« Great stay »

« Rooms clean microwave and fridge/freezer Hard working staff, manager helps w everything Breakfast much more than ive ever experienced and good. I have had continental breakfast that was rolls, cereal very little to pick from. This motel has sausage biscuits and gravy. waffles, juices, coffee,tea, fresh fruit. »

« Bed was very uncomfortable. All the breakfast stuff was cleared long before it was supposed to. We had to eat at a restaurant. Lobby and hallways were hot and humid, the air felt very stagnant. Two of us checked in but they gave us one cold bottle of water. »

« RAS »

« The room was clean. The beds were comfortable. The breakfast was ok but could have been warmer »

« Near shopping »

« There is a KIOSK to check in and it’s basically a face time call with someone far away. I am not supporting a company that is doing offshoring , especially so blatantly like that! My room was clean when I got there but had an odd smell. Ample parking, big pot hole to get back to the motel . AC works. But the kiosk experience made the entire stay horrid. »

« The hotel and our room were clean and beautiful. Staff were very professional and helpful. They had a free hot food bar from 5pm-7:30pm that looked very good. (We had already made plans with our son to eat dinner out so didn’t take advantage of the hot bar.) The breakfast bar was good also. It was quiet during the night. No issues with noise from hallway or outside. Beds were quite comfortable. This hotel is just 5 minutes from the Ascension/St. Vincent Heart Center. So a perfect place to stay...

« Breakfast was limited. Overall had good experience. »