Piscine extérieure, cabanons gratuits, parasols de plage

Avis sur Sokha Siem Reap Resort & Convention Center

5 out of 5
Sokha Siem Reap Resort & Convention Center
Road 60, Angkor Cultural & Tourism Complex, Siem Reap, Siem Reap

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 41 avis sur 75." "
Note des voyageurs de 8 (Bien), d’après 22 avis sur 75." "
Note des voyageurs de 6 (Satisfaisant), d’après 10 avis sur 75." "
Note des voyageurs de 4 (Médiocre), d’après 2 avis sur 75." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 75." "

9,0/10

Propreté

8,8/10

Personnel et service

8,8/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

4/10 Médiocre

Hervé

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Siem reap
Hôtel en travaux et personnel pas toujours compétents De plus l'arlarme incendie est au dessus du lit et envoie un flache toute les minutes Dure de trouver le sommeil Pas de jus d'orange au déjeuner sinon payant Le vis à vis des bâtiments trop rapproché n'est pas super Déçu de cette hôtel

8/10 Bien

ono

Séjour de 1 nuit en janvier 2024
Réponse de Pichy(Ms.) le 1 avr. 2024
Dear Ono,Thank you for staying with us and for your review of our hotel. I am glad that you have enjoyed your stay with us. We have also taken note of your comments in the review, please be assured that the issue highlighted by you will be looked into and rectified. We look forward to welcoming you back to the hotel in the future to showcase our improvement.Kind regards,CHHORM SreyPich

8/10 Bien

Yasumi

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
staff was great and a room was very clean.
Séjour de 2 nuits en décembre 2023

10/10 Excellent

Sot, Richmond

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Me and the family had a wonderful time.
Séjour de 2 nuits en décembre 2023

10/10 Excellent

KUMI

Séjour de 2 nuits en décembre 2023

10/10 Excellent

Gab Yeol

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de Pichy le 9 oct. 2023
Dear Gab Yeol, Greetings from all of us at Sokha SiemReap Resort and Convention Center!Thank you for choosing to stay with us during your trip to Siem Reap, Cambodia. I am truly happy to learn that you have enjoyed your stay with us. It was indeed a pleasure to have been of service to you. My staff and I look forward to welcoming you back to the hotel in the future. Kind regards, Chhorm SreyPich E-commerce

6/10 Satisfaisant

ray

Les points forts : Personnel et service et équipements
Séjour de 2 nuits en février 2023
Réponse de Pichy le 10 avr. 2023
Dear Ray,Thank you very much for choosing to stay at Sokha Siem Reap Resort, and we appreciate for sharing your wonderful review of your recent experience with us. Part of our vision is to deliver an exceptional service experience and every day, we are driven by this passion. Please rest assured that your compliments will be shared with our entire team. We look forwards to welcoming you back home! Yours Sincerely SreyPich CHHORM (Ms.) Ecommerce

10/10 Excellent

Dongpyo

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
앙코르와트의 4박
매우 넓은 공간과 차분한 내부가 매우 인상적, 앙콜와트 접근성도 좋았음. 다만 침대가 딱딱한점과 내부에 식당 편의점이 제한되어있음이 담점
Séjour de 4 nuits en novembre 2022
Réponse de Ben le 15 nov. 2022
Dear Dongpyo,Thank you very much for your staying and spending time to share your great experience to the world. We are very grateful for this review and we hope to have your second stay in Sokha Siem Reap.Please enjoy your next journey.

10/10 Excellent

Voyageur vérifié

Séjour de 2 nuits en octobre 2020

10/10 Excellent

Voyageur vérifié

Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
設備も料理もスタッフも申し分ありませんでした。
Séjour de 2 nuits en mars 2020

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
ステキな旅行になりました
部屋も清潔で、従業員の方のサービスも非常に気持ちが良いものでした。 機会があればまた行きたいと思います。
Séjour de 3 nuits en janvier 2020

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2019

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Very nice hotel . Very clean rooms and big . Great facilities. Only problem is service staff. They need to improve. Food takes to long to be served. But overall great hotel
Séjour de 4 nuits en décembre 2019

6/10 Satisfaisant

Mira

Les points forts : Propreté
리조트는 좋으나 가격대비 서비스는 그저그렇네요.!
가격대비 직원들의 서비스나 어매니티, 조식은 그저 그렇습니다. 객실은 깨끗하고 욕실도 있고 좋습니다. 리조트 특성상 근처에 슈퍼나 마트가 없어 조금 불편했습니다만 앙코르 유적지와는 멀지 않습니다. 왜 아침일찍부터 복도에 음악을 크게 틀어 잠을 깨우는지 모르겠습니다. 조식먹는 장소도 어딘지 몰라 헤매는데 직원들이 영어를 잘 못합니다.로비에서 100불을 잔돈으로 바꿔달라 했는데 그것도 없다고 하더군요, 이렇게 큰 호텔에서...
Séjour de 2 nuits en décembre 2019

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service
スタッフはどなたもとても親切で、英語でのコミュニケーションにも全く困りませんでした。日本人スタッフ・日本語ができるスタッフもいるとか。 ただ、年越しパーティは、参加しない人への配慮もお願いしたいです。
Séjour de 2 nuits en décembre 2019

8/10 Bien

Seng Russell

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing property, huge and plenty of restaurants. I check in junior suite-so much space and big bathtub. Dow side is the living room is lack of furniture.
Séjour de 2 nuits en décembre 2019

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Spacious and quite. Clean and friendly. Decent breakfast buffet. Only downside was that the food wasn’t refilled as quickly as it should be.
Séjour de 1 nuit en septembre 2019

8/10 Bien

TBish, Johor

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Breakfast was great. Dinner was just average. They held a pool party one afternoon. We complained because most of the songs played contained foul language and graphic lyrics. The music was way too loud and inappropriate for the patrons that were mostly children.
Séjour de 3 nuits en septembre 2019

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
とにかく広くて綺麗でスタッフの方がみなさん優しいです! 日本人のスタッフの方もいらっしゃって助かりました! 日本食のレストランもあり、サービスといい味といい素晴らしかったです! 初めてのカンボジアひとり旅でしたが、帰りたくないほど最高でした。 次回のカンボジア旅もこのホテルを利用させていただきます☺️
Séjour de 2 nuits en septembre 2019

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wonderful
Good!!!
Séjour de 2 nuits en juin 2019

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We checked in resort on May 2019. The checked in service was satisfied with check in staff. We were assigned to highest floor with garden view. The aircon cooler was unsatisfied and we requested to change other room at one level down satisfactory. The bedroom and shower room was spacious and clean. There is no great balcony viewing outside. The resort size was big with many resort building coverage. The amenity come with gym and sauna and steam and hot/cold pool and swimming pool. The swimming pool water is warm because of the hot weather on May month. The surrounding of this resort had limited eating areas because of this resort located far from tourist areas. Tuk Tuk is the land transportation service goes to other places. The breakfast spread is acceptably yummy. The Resort WiFi signal is acceptable. The free shuttle bus timeslots to pub street serve at evening. Hope to see the bus timeslots serve at day for management review. Overall, this resort is recommended for staying which had provided friendly service.
Séjour de 3 nuits en mai 2019

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
All things are best
Séjour de 1 nuit en avril 2019

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
First Welcome fruite coming Cleaness bed、bath、toilet What I want to like to watch movies complimentary on room
Séjour de 2 nuits en avril 2019

8/10 Bien

Voyageur vérifié

Séjour de 3 nuits en mars 2019

10/10 Excellent

Nan Chun

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Friendly staff, great view
First time come to Siem Reap, I chose SOKHA SIEM REAP RESORT & CONVENTION Center, its fantastic place, great view, great swimming pool, great beers and great hotel staffs, especially, Mr. Veasna who always patiently to answer my question and requirements. Hotel also provided airport free pick-up service. IF someone plan first time to Siem Reap, please consider SOKHA.
Séjour de 2 nuits en mars 2019

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
One mis-stated information
Pick up was stated as “with limosine” when booked. But upon calling for pickup, we were told NOT a limosine. That information ahould be changed. Possibly the photo of the limosine SUV as the cover photo as well.
Séjour de 1 nuit en janvier 2019

6/10 Satisfaisant

J

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Nice but dull.
Big hotel rather souless and its very far from the town where all the bars are. Pool and rooms are nice but the bars were empty and the cocktail making staff and the chef had all left whenwe arrived at 2245. Bottom line pick a nice central hotel if you planning any nightlife.
Séjour de 2 nuits en janvier 2019

10/10 Excellent

Phirath

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2018

8/10 Bien

Voyageur vérifié

Les points forts : Propreté et infrastructures et conditions de l’hébergement
ホテルはいいけど。。。
ホテル周辺に飲食店、観光施設がありませんでした。ホテル自体は快適で問題ありませんでした。
Séjour de 3 nuits en décembre 2018

10/10 Excellent

Voyageur vérifié

Les points forts : Personnel et service
Séjour de 6 nuits en décembre 2018

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This hotel is huge and palatial. It has a gorgeous pool and lavish lobby. Its decor alone, however, is not what makes it great. It’s the people who work there. Sarouen was so helpful at the front desk, and Alisa was amazing! If you are staying here, look for this beautiful and helpful lady at the front desk. She speaks English so well and is full of confidence! She is a big part of what made our stay at the hotel magnificent! And I cannot forget Rain, who picked me up at the airport even though he drives for another Sokha property in Siem Reap. My stay was made even greater because of these people. Missing Alisa, Sarouen and others as I return to freezing cold Tokyo!
Séjour de 1 nuit en décembre 2018

10/10 Excellent

ROHIT, Delhi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
it was ok after i called hotel.com
Séjour de 1 nuit en décembre 2018

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beautiful resort. Perfect combination of French Colonial and Cambodia design - especially the pool! Wow. Resort and room was overall very clean, modern, and huge. It wasn’t swarming with busloads of Chinese people. Breakfast was a varied array of international cuisine. The only issue is the reception staff. Only a few spoke and understood fluent English so it was hard to communicate. We also asked for an iron which doesn’t come standard in the room and it took about 40 mins for it to be delivered. We also had to wait more than 15 mins at the reception to ask a question and there were 2-3 staff helping or checking in only one customer. They didn’t even apologize. It was odd for a 4 star hotel. Otherwise we would come back.
Séjour de 2 nuits en décembre 2018

10/10 Excellent

Voyageur vérifié

Séjour de 2 nuits en décembre 2018

10/10 Excellent

Voyageur vérifié

Séjour de 2 nuits en décembre 2018

10/10 Excellent

夏樹, 日本、九州

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
コンビニらしき物が無く、街から遠い事を除けば、とても良いホテルです。すぐ側にアンコールワット等のチケット売り場があり、アンコールワット等や、空港も、街より近いので、アンコールワット等の観光には便利です。 ホテルはまだ新しくて快適に過ごせました。食事も美味しかったし、エクスペディアで予約したせいか、ウエルカムフルーツもあり、感動しました。 シャワー等の設備も充実してます。今回はプール等フィットネス関連は見てないので評価出来ません。
Séjour de 1 nuit en novembre 2018

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2018

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2018
Réponse de Nun Sida, Director of Operation le 27 sept. 2018
Dear Valued Guest, From the review's scoring, we are glad to know that you have enjoyed your stay with us at Sokha Siem Reap Resort & Convention Center. The entire team is looking forward to the most pleasure of welcoming you back home in the near future and we will make sure that your next visit will be one of the most memorable moments. Yours sincerely, Nun Sida Director of Operation

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
今回、二度目の宿泊でした。 朝食バイキングは安定の美味しさ。 ソカ・グループ系列ホテルのチ朝食はどこも美味しです。 従業員の教育も行き届いていると感じました。 とてもフレンドリーで、ホテル内ですれ違う度に笑顔で挨拶してくれるので、好印象です。
Séjour de 2 nuits en août 2018

6/10 Satisfaisant

Sanario, Tokyo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
新しいホテル
新しくてきれいなホテルです。部屋も広くて快適です。ただゲストの90パーセントぐらいが中国人で、ツアーの御用達になっているようでレストランとロビーが騒々しい。朝食も食べられるけど、連泊するにはもう少し美味しくないときついです。
Séjour de 3 nuits en août 2018

10/10 Excellent

Douglas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
5 star
Amazing Everyone there was so special
Séjour de 1 nuit en mai 2018
Réponse de Sokha Siem Reap Resort le 30 mai 2018
Dear Douglas, Thank you so much for your chosen our hotel for your stayed and we are really appreciate to see you have great experience with us. We look forward to welcome you again.

10/10 Excellent

Eri

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice room
Very clean and large!Bath is very wide. And amenities good smell , shower room is clean.Nice hospitaly.
Séjour de 1 nuit en mai 2018
Réponse de Sokha Siem Reap Resort le 24 mai 2018
Dear Eri, Thank you so much for your chosen our hotel for your stayed and we are really appreciate to see you have great experience with us. We look forward to welcome you again. Best regards

8/10 Bien

WAI KIU

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Réponse de Sokha Siem Reap Resort le 26 avr. 2018
Dear Wai Kiu, Thank you so much for your chosen our hotel for your stay and thank you so much for your value time left us a feedback score. We look forward to welcome you again.

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Infrastructures et conditions de l’hébergement
I give it 3.5 start hotel for conference and huge group tour. Individual guests stay off
Séjour de 4 nuits en avril 2018
Réponse de Sokha Siem Reap Resort le 26 avr. 2018
Dear Value Guest, First all thank you so much for your chosen our hotel for your stay during your trip in Siem Reap and thank you for your value time left us a comment feedback. As you mention the hotel for conference and huge group tour, due to your stayed is during Khmer New Year period there are mostly of Families as group come to stay with us to enjoy and celebrate Khmer New Year (Angkor Sangranta). Again thank you so much for your stayed with us and we look forward to welcome you again.

10/10 Excellent

Muks, NJ

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent facility; staff and breakfast. Special appreciation to the Chef and waiting staff Chenda and restaurant manager Surendra Thanks for making our so special
Séjour de 4 nuits en mars 2018
Réponse de Sokha Siem Reap Resort le 26 avr. 2018
Dear Muks, First of all thank you so much for your chosen our hotel for your stayed in Siem Reap and thank you for your time left us a comment feedback during your stayed. We are really glad to know you're enjoy your stay with us and we look to welcome you again.

6/10 Satisfaisant

Milleur

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
their services including their managers so poor.
the hotel it's okay but the services so terrifying if talking about room service it is not 5* for sure . that going to be 2* hotel service. staffs unfriendly . from restaurant to their managers. when i had an issue room service has been waited like 2 hours . then told on of their member. then she passed to her manager then what their manager do just sent me an email an nothing came and talk to us or somethings . this is absolutely joke. their customers service their very very poor.
Séjour de 3 nuits en février 2018
Réponse de Sokha Siem Reap Resort le 26 avr. 2018
Dear Milleur, First of all thank you so much for chosen our hotel for your stayed and thank you for your value time left a comment feedback to us. We are really so sorry to see your experience not satisfied with our Facilities and service, however we has take action on those mention and improved to better currently. We wish to welcome you again and enjoyed your stay with our improvements.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
服務一流酒店
酒店服務一流,管家十分貼心盡責,各職員十分友好及樂意幫忙,渡假屋非常大,有私人花園泳池,每天都有水果甜點,本人十分滿意
Séjour de 3 nuits en février 2018
Réponse de Sokha Siem Reap Resort & Convention Center le 16 mars 2018
Dear Value Guest, Greetings from Sokha Siem Reap Resort & Convention Center! Thank you so much for your value time to shared your experience on Expedia.com during your stayed with us and we are really grad to know you satisfied our hotel during your stay. We look forward to welcome you again to our hotel.

10/10 Excellent

Song

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good, comfortable stay
Huge complex, quite modern, quite nice. Not in or near city center, so no choice but hotel restaurants if you only want to walk around. The Japanese restaurant on site was quite good. Comfortable and reliable complimentary transportation is provided to hotel guests to and from the airport. We enjoyed our stay.
Séjour de 3 nuits en janvier 2018
Réponse de Sokha Siem Reap Resort & Convention Center le 16 mars 2018
Dear Song, Greetings from Sokha Siem Reap Resort & Convention! Thank you so much for your chosen our hotel for your stay during your trip in Siem Reap and thank you very much for your kind comments feedback on hotels.com. We are really grad to know you enjoyed your stay with us and we look forward to welcome you again.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
豪華なホテルでした
アンコールワットのチケットセンター近くの少し郊外に位置するホテルです。 パブストリートなど街の中心からはトゥクトゥクで20分程なので少し離れているので若干不便ですが、豪華で清潔な良いホテルでした。 5つ星ホテルなのですが、年末のカウントダウン時にはナイトクラブのような爆音を流しており、静かなリゾートを期待していた点については少し残念でした。
Séjour de 3 nuits en décembre 2017
Réponse de Sophana le 15 janv. 2018
Dear (*^^*), Thank you for taking the time to share your recent experience at our hotel. We are so glad you found our hotel a good place to stay, and that you enjoyed the suburbs location near Angkor Wat ticket center. Your feedback is very valuable to us as we work to be better each and every day. We are pleased that you enjoyed so much of our establishment, and we would be honored to have you return to our Resort Complex in the future. Sophana | eCommerce Manager

10/10 Excellent

Kishore

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en décembre 2017