Hôtel près de Site religieux Shahi Eidgah, Sylhet, Sylhet

« Communication »

« Breakfast was limited and same every day. For tea and coffee they have to get to kitchen to get hot water every times you order for it during breakfast times. Made mistakes for my stay room rent. They provide nuts and chips during your stay without telling you that they are not »

« The staff were really nice,the amenities were perfect too.The location is really good for going around anywhere in the town.The only problem with my stay was that some kind of renovation was going on because of which there was a lot of noise outside my room.I let the receptionist know about it and he said he’s gonna look into it and let me know as I wasn’t able to sleep but he didn’t get back to me after that.Otherwise property wise It was really good and the staff were actually very nice too...

« Front desk stuff was rude. Do not have basic sense of customer service. Hotel booked with free airport shuttle. The hotel did not honour that and charged us extra. Room had mosquitoes. Not sure why there was hype about this hotel. According to the service, this is the worst hotel in Sylhet. Will never stay here again. »

« Absolutely brilliant, clean, modern decor, brilliant staff polite and courteous, stayed for 13 nights, can't fault at all, 2 great restaurants on site, walking distance to all amenities, comfortable spacious room with air condition, tea/coffee facilities and fridge in the room, »

« Service was great but room was not standard condition!! »

« The service was good »

« All good »

« We booked a hotel based on what was shown on the website, but upon arrival, we were given a completely different hotel — Al Ebraj Hotel — which looks nothing like the photos on the booking site. They told us this is our hotel, but it does not match what we originally booked. Regards, M. Khan »

« Poor decoration and non standard bathroom shower. »

« Room was very clean.. Wasn’t any light wen electric went .. We didn’t get what we booked for .. »

« I booked this property for 5 nights after seeing it in a YouTube video, which turned out to be a mistake. There was no dedicated manager onsite, and the bedsheets and pillows were used and not cleaned. I couldn’t sleep at night because of mosquito bites. For showering, I was only given hand soap. Breakfast was terrible. I waited outside in the morning hoping to speak to someone and eat, but no staff appeared until 9:40 am. I was served two parathas, egg cutlets, and chalkumra curry — with no...