Hôtel près de Smithers Lake, Richmond, Richmond

« Great customer service »

« Breakfast wasn’t very complete, and they didn’t refill quickly when they started running out. Other than that everything was great! »

« Good »

« Satisfait »

« We stayed one night, property was very clean and the staff alert and very helpful!! »

« I have faced many problems. I have booked the room for 2 queen bed but instead they gave us king size bed room. I have requested to change the room but staff was very rude and not helping at all. Worst experience i have gad in this hotel. »

« No coffee »

« I am picky about cleanliness..... it met my standard! Breakfast was so nice & variety of items. »

« Great Stay! »

« Room clean and staff is friendly »

« Checking in was easy. There was plenty of parking, and we were able to park near our room. The staff was friendly. The pool was indoor/outdoor with a hot tub, and my kids had a great time swimming. Breakfast was fresh and was constantly filled up. »

« Le confort de la chambre est convenable mais l’air climatisé est extrêmement bruyant et peu même réveiller en pleine nuit quand il se déclenche. Le petit déjeuner n’est pas assez fourni, il manque des yaourts des fruits et des confitures. »

« Everything was great except the controlled A/C, it got hot at night. »

« As good as expected! Spacious room, clean and quiet surroundings. »

« chambre sale, pas nettoyé et sol pas nettoyer. première chambre pleine d'eau. personnel désagréable. »

« Perfect »

« Le lit est très confortable Situé au bord des autoroutes très bruyant L'hôtel est vieux, la chambre sent du vieux tapis, l'air climatisé sent mauvais. Nous avons dû acheter les sent bon mais les odeurs restent. Les meubles ont besoin de remplacer : le sofa est tout sale et déchiré le puff a une patte cassée, la chaisede bureau est déchirée et toute sale, le coffre-fort est toute sale et non fonctionnel. Les portes d'entrée des côtés de l'hôtel ne sont pas barrés (n'importe qui peut accès dans...

« The property was old and musty with bad lighting and dated fixtures. The front desk staff was not rude or mean, but she had an AirPod in and seemed uninterested and unhappy. She did not greet us at check-in and was not friendly or hospitable, but she was efficient. The property has dirty and smelly entrances (stairwells), and our room and bathroom had bugs in them. The sheets seemed washed, but we found a hair strand on the bed. The kitchen and bathroom are in really bad shape with cabinets...

« I won't go back. I selected this hotel due to interesting price (compared to others...). Room was ok. Breakfast is not a breakfast (only coffee and muffin). Swimming pool was dirty, impossible to swim. Goo place if you don't care about the comfort of an real hotel. »