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Avis sur Cataline Motel & RV Park

2.5 out of 5
Cataline Motel & RV Park
2325 Omineca Ave, South Hazelton, BC

Avis

7,8

Bien

Note des voyageurs de 10 (Excellent), d’après 6 avis sur 28." "
Note des voyageurs de 8 (Bien), d’après 16 avis sur 28." "
Note des voyageurs de 6 (Satisfaisant), d’après 4 avis sur 28." "
Note des voyageurs de 4 (Médiocre), d’après 2 avis sur 28." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 28." "

8,2/10

Propreté

9,0/10

Personnel et service

9,4/10

Équipements

7,4/10

Infrastructures et conditions de l’hébergement

Avis

10/10 Excellent

Voyageur vérifié

Séjour de 1 nuit en août 2019
Réponse de J - owner le 5 sept. 2019
Thank you so much for taking the time to provide a review - I am so pleased you found us worthy of a 5 out of 5; this is what we always strive for!.

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My sister and I took a road trip all the way to Alaska and we stopped here on our way back to the states. We were tired, grumpy, and all around in pretty sour moods, but that turned around completely when we got to this place. The owner was so, so kind and welcoming and the facilities were perfect. They were clean, comfortable, and very inviting. We only stayed one night, but would definitely come back and stay here again.
Séjour de 1 nuit en août 2019
Réponse de J, owner le 24 août 2019
Dear sisters - thank you for the wonderful review. I know first-hand from trips with mine, about being tired while traveling, but would not have guessed how else you were feeling!; it was a pleasure having you stay here.

10/10 Excellent

Voyageur vérifié

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
big room and fully equipped kitchen, owner is very nice ,the location is quiet.
Séjour de 1 nuit en août 2019
Réponse de J the owner le 2 août 2019
Thank you for taking the time to provide a review. We are pleased the 2 room kitchen unit met your needs, and those of your cute "puppy". Safe travels home.

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Great Hosts nice people to deal with. This motel is old but well loved. This is the north country so not the Ritz's. So it looks a bit rough in places. But clean and good rooms. A roadside motel that's all, just a place to sleep and shower.
Séjour de 1 nuit en juillet 2019
Réponse de J the owner le 2 août 2019
Thanks for taking the time to provide extra comments with your review; these are always welcome, as we may not always notice where improvements should be made. Hoping the weather is drier for the balance of your northern trip. Safe travels.

8/10 Bien

Judy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Arrived later in the evening, the owner is very sweet and considerate. Although there is no AC she went ahead and had the fan on in the room in advance to make it more comfortable. The room itself is old but did not smell bad like other places I've been. Well kept. There are trains but it wasn't an issue in the room we were in. Would definitely consider this option again over the other hotels/motels that are double the price.
Séjour de 1 nuit en juillet 2019
Réponse de J (owner) le 5 juil. 2019
Thank you for taking the time to provide comments about your stay. I trust the rest of your trip was as positive, and hope you will enjoy your new home - except for mosquitoes, it should be an enjoyable experience, at least until winter arrives! P.S. & thank You again for your patience at check-in.

8/10 Bien

Gerd

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Eine sehr günstige Unterkunft. Das äußere Erscheinungsbild trügt, leider. Die Zimmer und das Bad sind sauber und gut ausgestattet. Sollte ich den Ort wieder passieren, dann werde ich hier wieder übernachten
Séjour de 1 nuit en juin 2018
Réponse de cataline le 9 juil. 2018
Thank you so much for the kind review. Now I (the owner) have returned from surgery, staff will have more time to pay attention to the exterior appearance - I could not agree with you more about its current conditionl

8/10 Bien

Jonathan

Les points forts : Propreté, personnel et service, confort de la chambre
Good overnight stay off the beaten path
The property is "rustic" and a bit run down from the outside. The renovated rooms are very nice on the inside. The showers and fridge are outstanding. The bed was comfortable. If you are a light sleeper you might notice the freight trains that go by every few hours (not very far away).
Séjour de 1 nuit en juin 2018
Réponse de cataline motel le 3 juil. 2018
Happy to hear you were comfortable and that the fridge/freezer lived up to expectations. Safe travels

4/10 Médiocre

Rebecca

Les points forts : Personnel et service
Les points faibles : Propreté et confort de la chambre
Séjour de 1 nuit en juin 2018
Réponse de Cataline Motel le 30 juin 2018
sorry,owner/manager can not respond as is seriously disposed at this time. thank you for your review

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté et confort de la chambre
Off the Beaten Path
The motel is not easy to find except good instructions were provided. It's an older motel. The room was clean and reasonably well maintained but not modern. Few electrical outlets, including one in the bathroom. A large room with a stove and full size refrigerator.
Séjour de 1 nuit en juin 2018
Réponse de Cataline Motel le 27 juin 2018
Thank you for your review. Owner/manager can not respond at this time, as is seriously indisposed.

6/10 Satisfaisant

Roland, Leonberg

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sauberes Motel in Hazelton
Motel wird wohl im wesentlichen von Handwerkern und Arbeitern genutzt, die auch mal nachts kommen und gehen und die Motoren warm laufen lassen. Die Zimmer sind sauber, die Managerin sehr herzlich. Für eine Übernachtung in Ordnung.
Séjour de 1 nuit en octobre 2017
Réponse de joy le 29 oct. 2017
Thank you for taking the time to provide a review. Unfortunatelly, for travelers this October we are unusually busy with workers. At this time of the year it is normally very quiet with several rooms closed for the winter. LIKE your photos!!

8/10 Bien

Genevieve, Whitehorse

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Cheap and convenient
The lady in charge is super friendly. The room was all I needed after a long day driving. Clean and comfortable.
Séjour de 1 nuit en septembre 2017

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, confort de la chambre
Nice place
Nice place to get rest after 12 hours of driving, sweet and helpful lady at the front dest. Clean room, would stop by again
Séjour de 1 nuit en septembre 2017
Thank you for taking the time to provide a review. Your kind comments are appreciated, and we are glad you were pleased with the room.

8/10 Bien

Lawrence

Les points forts : Propreté, personnel et service, confort de la chambre
First impressions aren't always accurate. If driving by this property, you might not stop, because the outward appearance isn't overly attractive. The room was comfortable and clean. Plenty of hot water, and the TV worked well. No wi-fi in the room, but that was as advertised. The price was great, the room was clean and comfortable.
Séjour de 1 nuit en septembre 2017
Thank you for taking the time to write a review. We fully appreciate your comment regarding our older facility. Now with many of our rooms and contents being updated, are glad to hear we are providing a comfortable stay at a reasonable price.

4/10 Médiocre

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
This isn't it, keep looking
The room wasn't updated, nor was it clean. The trash from the previous traveler was still in the room. The bathroom had hair in the tub and used soap bars. A very loud train went by several times. There was no AC, but we didn't need that. The registration office smelled like dog. The operator was nice.
Séjour de 1 nuit en août 2017
Réponse de cataline le 10 sept. 2017
Have talked to staff about room as we are known for cleanliness and comfort, in spite of the age of the facility and our low rates.

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Economic but Comfortable
Hotel is aging but the room was clean and I slept well.
Séjour de 1 nuit en juillet 2017
Réponse de cataline le 29 juil. 2017
Thank you for taking the time to provide a review. Glad to know you slept well, as our aim is to provide a quiet comfortable place for sleeping.

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service
Friendly staff. Quiet area
Séjour de 1 nuit en juillet 2017
Thank you for taking the time to provide a review. We trust you slept well as it is our aim to provide a clean quiet comfortable place for travelers to rest during their journey.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté et personnel et service
Can't beat the mountain views. A couple of nice places to eat back in town.
Séjour de 1 nuit en juillet 2017
Réponse de cataline le 15 juil. 2017
Thank you for taking the time to let us know about your stay. It is unfortunate the WiFi was not at full service - one of the challenges of being in a rural area, and one of the reasons why our rates are much lower than most other places.

10/10 Excellent

Jacine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

6/10 Satisfaisant

Sonia, Vancouver

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great hospitality from staff
Service was great except some of us stay in the other side of the resort that may need more updates there
Réponse de Joy le 4 juil. 2016
Thank you for taking the time to provide comments on your stay. Unfortunately not all of our updated rooms were available for your booking. We are improving our older facility, one room at a time, and trust if you visit again, you will be fully pleased with all your accommodations.

8/10 Bien

Fred W, Palmer Alaska

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We would stay here again.
The motel liby is unimpressive and the room was quite basic, but the staff was friendly and the room was in good condition and very clean.
Réponse de Joy le 4 juil. 2016
Thank you for your feedback. All comments are very helpful as we are always looking for ways to ensure our customers' stays are comfortable. Returning guests let us know our ongoing improvements to this older facility are making a difference.

8/10 Bien

Jean

Les points forts : Propreté et personnel et service
Good view, great price
Owner is very friendly. Room was big with all the necessities. Very dated, but well kept and very clean. Kitchen was well stocked with everything needed for cooking. Fridge and stove were new. Great view out of the front window/door!!
Réponse de Joy le 19 mai 2016
Thank you for your comments. As a frequent traveler, I try to anticipate what is often not provided, especially when booking a kitchen unit, and am pleased to know you found what you required. Joy

10/10 Excellent

Leslie, Clearwater bc

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent
Very nice.
Réponse de Joy le 9 mai 2016
Providing a good experience for guests who stay at the Cataline Motel is our objective, therefore, we thank you for your kind comments regarding your April 2016 visit. Joy

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Cataline Motel - Clean, Quiet, Welcoming
Overall experience was very good. Motel proprietor was very helpful in providing info on places to eat and local amenities, via email, several days before my stay. When I arrived, staff was very welcoming, pleasant and helpful - I was given a tour of three different rooms and given my choice of which I stayed in. All rooms were very clean, just in different locations in the motel. South Hazelton is a small community, but TV reception was excellent, and WiFi signal at Motel was strong. I was very pleased overall.
Réponse de Joy le 9 mai 2016
Although this response should have been sent (a lot) sooner, I did want to Thank You for your comments regarding your stay in September 2015, at the Cataline Motel. I'm so glad you were pleased with the facility and our service. Joy

10/10 Excellent

Ashley, Woodstock, VA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Place to Stay :)
I stayed here with a friend while driving through Canada to get to Alaska. The woman at the hotel desk was incredibly sweet. She made sure we had everything we needed and went above and beyond to provide us with extra information about Alaska. The motel itself is located in a remote area, and again, the woman at the desk provided us with information on the best places to go to for food. Overall, we had a fantastic stay.

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Confort de la chambre

8/10 Bien

Lauren

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Quaint, affordable, great mountain view
The view from this hotel of the nearby mountain is incredible! The lady who owns the property is very sweet and accommodating. We were surprised by how nice the room was for the price we paid and the neighborhood. There isn't much in the nearby town except for some amazing Chinese food. I only wish we could have stayed longer to explore the natural beauty of the area.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, confort de la chambre
Friendly
The Motel is a little remote, but the owners are great. Friendly, helpful, accommodating. There is no phone in the room, but there is a pay-phone outside. Not a big issue because most people use their own smart-phone anyway. Fantastic view.
Réponse de Joy le 9 août 2015
We are pleased this guest noticed our hospitality and service and took the time to let others know.

8/10 Bien

robert, pender is.

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
very friendly and accomadateing
We do our best to assist travelers to make their stay memorable, and appreciate all who take the time to let us know we were successful.