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Avis sur Microtel Inn & Suites by Wyndham South Hill

2 out of 5
Microtel Inn & Suites by Wyndham South Hill
111 Arnold Drive, South Hill, VA

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 227 avis sur 337." "
Note des voyageurs de 8 (Bien), d’après 76 avis sur 337." "
Note des voyageurs de 6 (Satisfaisant), d’après 19 avis sur 337." "
Note des voyageurs de 4 (Médiocre), d’après 9 avis sur 337." "
Note des voyageurs de 2 (Horrible), d’après 6 avis sur 337." "

9,2/10

Propreté

9,4/10

Personnel et service

8,8/10

Équipements

9,2/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 Excellent

Leslie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de General Manager Michelle le 27 mai 2024
Hello Leslie!Thank you so much for staying with us! We are so happy you enjoyed your stay. Hope to see you again soon!

8/10 Bien

P. Gail

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean facility and property. Good parking.
Séjour de 1 nuit en mai 2024
Réponse de General Manager Michelle le 20 mai 2024
Hello P.Gail!Thank you so much for staying with us! We appreciate you and your words. Have a wonderful day and we hope to see you again soon.

10/10 Excellent

Samuel

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean and convenient
Séjour de 2 nuits en mai 2024
Réponse de General Manager Michelle le 11 mai 2024
Hello Samuel!Thank you so much for staying with us! We appreciate you! Hope to see you again soon.

10/10 Excellent

Arthur

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de General Manager Michelle le 7 mai 2024
Hello Arthur!Thank you so much for staying with us! We hope to see you again soon.

8/10 Bien

Derek

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Quiet visit this time - stay here often
Séjour de 5 nuits en avril 2024
Réponse de General Manager Michelle. le 6 mai 2024
Hi Derek,We must do something well for you stay often. Yahoo! Thank you for staying with us.

8/10 Bien

brad

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
It was a very pleasant experience.
Séjour de 3 nuits en avril 2024
Réponse de General Manager Michelle le 14 avr. 2024
Hello Brad!Yahoo! Thank you. We hope to see you again soon.

10/10 Excellent

Alfreda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de General Manager Michelle le 14 avr. 2024
Thank you Alfreda!We are so happy you enjoyed your stay. We appreciate you and hope to see you again.

6/10 Satisfaisant

Kim

Séjour de 2 nuits en février 2024
Réponse de General Manager Michelle le 29 avr. 2024
Hello Kim!Thank you so much for taking time out to rate us. We appreciate you and your score. Have a great day!

8/10 Bien

Courtney

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was great. The staff was friendly and made sure we had everything we needed
Séjour de 1 nuit en avril 2024
Réponse de General Manager Michelle le 3 avr. 2024
Awe Courtney!Thank you so much for staying with us! We appreciate you and hope to see you again.

8/10 Bien

Derek

Voyage d’affaires
Les points forts : Propreté et équipements
They treat the M-F weekday guest well. Different breakfast choices
Séjour de 11 nuits en mars 2024
Réponse de General Manager Michelle le 23 mars 2024
Hello Derek! Thank you so much for staying with us! We appreciate your kind words! We hope to see you again soon.

8/10 Bien

Lynn

Séjour de 1 nuit en mars 2024
Réponse de General Manager Michelle le 12 avr. 2024
Hello Lynn!You are the best! Thank you so much for your score! We are so happy you enjoyed your stay.

10/10 Excellent

Florence, Yonkers

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The area felt safe. Room was clean. Pillows comfy. Water pressure fur shower excellent.
Séjour de 1 nuit en mars 2024
Réponse de General Manager Michelle le 18 mars 2024
Hi Florence! We are so glad you enjoyed your stay. We appreciate your words and you! We hope to see you again soon!

10/10 Excellent

jasmine

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Quiet and cute space. Reading nook in the window. I'm OCD so I did clean the bathroom again. For breakfast there was a waffle maker, crispy bacon, egg patties, biscuits, corn beef hash,muffins, bagels, toast, cereal, yogurt, milk, juices and coffee. Nice indoor pool and gym. Will be back!
Séjour de 1 nuit en mars 2024
Réponse de General Manager Michelle le 17 mars 2024
Hello Jasmine!Thank you! What a great review! We appreciate you and your words. We will definitely see you again!

4/10 Médiocre

Alexandra

Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de General Manager Michelle le 14 mars 2024
Hello Alexandra!We hate to hear this. We do want you to know if was a honor to serve you. Have great day!

4/10 Médiocre

Jill

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de General Manager Michelle le 11 mars 2024
Hello Jill,We are so happy you stayed with. It’s a honor to serve you. Have a great day!

10/10 Excellent

Alonzo

Les points forts : Personnel et service
Séjour de 2 nuits en mars 2024
Réponse de General Manager Michelle le 4 mars 2024
Hello Alonzo!Thank you so much for staying with us. We hope to see you again soon!

10/10 Excellent

Shaun

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de General Manager Michelle le 27 févr. 2024
Hello Shaun! Thank you so much for staying with us. It’s an honor to serve you. We hope to see you again. Enjoy the day!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en février 2024
Réponse de General Manager Michelle le 26 févr. 2024
Hello!We are so happy you enjoyed your stay! It’s a honor to serve you. We hope to see you again soon. Enjoy the day!

10/10 Excellent

Salina

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was just a nice stay
Séjour de 2 nuits en février 2024
Réponse de General Manager Michelle le 23 févr. 2024
Hi Salina!Yahoo! We are so happy you enjoyed your stay. Thank you so much for the kind words and we hope to see you again soon.

6/10 Satisfaisant

Ahmad

Voyage en famille avec de jeunes enfants
Les points faibles : Personnel et service
The staff should work on being more friendly to guest. During check in there was no greeting or tour/mention of amenities. (Just are you checking in) hospitality, was at an all-time low in my opinion for check in and check out.
Séjour de 2 nuits en février 2024
Réponse de General Manager Michelle le 19 févr. 2024
Hello Ahmad. This unsettling and we hate to hear it. We are working on this as we speak. We appreciate you words and hope you have a great day.

10/10 Excellent

Tyler

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de General Manager Michelle le 18 févr. 2024
Hello Tyler! Thank you for staying with us! We appreciate you so much! See you the next time you come to South Hill!

2/10 Horrible

Alphonzo

Séjour de 2 nuits en janvier 2024
Réponse de General Manager Michelle le 23 mars 2024
Hello AlphonzoThank you for staying with us. It was a honor to serve you. Enjoy your day!

10/10 Excellent

Robert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de General Manager Michelle le 7 févr. 2024
Hello Robert!Thank you so much for staying with us! We are very happy that you enjoyed your stay! We do hope to see you again!

8/10 Bien

ALISHA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de General Manager Michelle le 4 févr. 2024
Hello Alisha,Thank you so much for the amazing score. We appreciate you and hope to see you soon. Have a fabulous day!

10/10 Excellent

Rick

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was modern & staff was great, room was comfortable.
Séjour de 3 nuits en janvier 2024
Réponse de General Manager Michelle le 24 janv. 2024
Hello Rick!Thank you so much for staying with us! We appreciate your words! I will definitely tell the staff. Hope to see you again soon! Have a great day!

10/10 Excellent

Lauren

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Breakfast was great, they had bananas which oddly is my barometer for a good bfast.
Séjour de 1 nuit en janvier 2024
Réponse de General Manager Michelle le 22 janv. 2024
Hello Lauren!Thank you so much for staying with us! We appreciate you and your words. We love bananas too! Hope to see you again soon.

10/10 Excellent

Phil

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
Réponse de General Manager Michelle le 16 janv. 2024
Hello Phil, Thank you for choosing us when you came to South Hill. We hope to see you again soon.

10/10 Excellent

DongXia

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Breakfast is not good.
Séjour de 1 nuit en janvier 2024
Réponse de General Manager Michelle le 13 janv. 2024
Thank you DonXia We are not sure if that is a typo but our breakfast is the best in the town! We are the only hot breakfast! We wouldn’t dare to do continental for our guest, they deserve the best! Thank you for the wonderful score! Have a great and fabulous day!

6/10 Satisfaisant

Jennifer

Voyage d’affaires
Les points forts : Propreté et équipements
Les points faibles : Infrastructures et conditions de l’hébergement
I was locked out of my room for three hours and the staff there didn’t offer to pay for anything instead my husband fixed the door and wasn’t reimbursed for nothing because the hotel staff couldn’t do anything :( so bad experience
Séjour de 1 nuit en janvier 2024
Réponse de General Manager Michelle le 11 janv. 2024
Hello Jennifer!This is shocking. I have not heard of anything about anyone being locked out for 3 hours. We have battery pack jumpers, so we do have items in place to be able to jump start a door. I am so upset in hearing this. 3 hours is unacceptable. I will look into the claim and we fix the discrepancies.

10/10 Excellent

Kenya

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
Réponse de General Manager Michelle le 8 janv. 2024
Hello Kenya. Happy New Year! We are thrilled that you enjoyed stay. We hope to see you again soon.

10/10 Excellent

Thomas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Réponse de General Manager Michelle le 8 janv. 2024
Hello Thomas! I am so excited you enjoyed your stay. We thank you so much for staying here. Hope to see you again soon.

10/10 Excellent

DongXia

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Breakfast was terrific.
Séjour de 1 nuit en janvier 2024
Réponse de General Manager Michelle le 8 janv. 2024
Hello DongXia!Thank you so much for staying with us! We are so happy you enjoyed your stay. We think the breakfast is amazing as well. We look forward in seeing you in the future.

10/10 Excellent

hesti

Séjour de 1 nuit en janvier 2024
Réponse de General Manager Michelle le 8 janv. 2024
Hello Hesti!Happy New Year! Thank you for staying with. We are thrilled you enjoyed your stay. We hope to see you again soon

10/10 Excellent

Matthew

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice new building, nice staff, safe area. Just what we needed
Séjour de 1 nuit en janvier 2024
Réponse de General Manager Michelle le 4 janv. 2024
Hello Matthew!Thank you so much. We appreciate you and your words. We hope to see you again soon!

8/10 Bien

Sunshine

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
My father and I had a lovely stay. I never was woken up by someone causing noise, rare in a hotel and nice! The roads were awful but the parking lot for you all was good! The only suggestions I have is... Hair dryer (in bathrooms) - every hotel supplies these, so I was expecting and you all but didn't have it and of course I didn't bring mine. The beds were comfortable, could of used dresser space, no where really to put your clothes, not great wrinkled in suitcases the whole stay. There was no plug for one of the lamps on the side of bed, book reading light. I was very relaxed and comfortable by whole stay! Oh GREAT breakfast, except expired milk, told cook, she acknowledged, next morning, same milk with same expired date on it, that curdled when poured in hot coffee, great test to see if milk is bad. So, a good amount of criticism, good and bad.
Réponse de General Manager Michelle le 4 janv. 2024
Hello Sunshine! Thank you so much for staying with us. We appreciate your words. We hope to see you again soon!

10/10 Excellent

Sam

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de General Manager Michelle le 4 janv. 2024
Hello Sam! Thank you so much for staying with us. Happy New Year! See you again soon!

8/10 Bien

Sandra

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de General Manger Michelle le 30 déc. 2023
Hello Sandra! Thank you so much for staying with us and giving the awesome score. Happy New Year!

10/10 Excellent

Maryanna

Séjour de 1 nuit en décembre 2023
Réponse de General Manager Michelle le 29 déc. 2023
Hello Maryanna!Thank you so much for staying with us! We appreciate you and hope you have a wonderful holiday weekend! Happy New Year!

10/10 Excellent

Jodie

Séjour de 1 nuit en décembre 2023
Réponse de General Manager Michelle le 25 déc. 2023
Hello Jodie!Thank you so much for staying with us! We are thrilled you enjoyed your stay. We hope you have the best holiday ever! Merry Christmas to you if that ok or Happy Holidays! See you again soon.

10/10 Excellent

Charlotte

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de General Manager Michelle le 23 déc. 2023
Hello Charlotte,Thank you so much for staying with. We appreciate you and are so excited you enjoyed your stay. Hope to see you again soon.

10/10 Excellent

Judith

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice, beds were great, clean and well maintained, and quiet. Several restaurants nearby. Would definitely stay here again.
Séjour de 1 nuit en décembre 2023
Réponse de General Manager Michelle le 2 févr. 2024
Hello Judith!Thank you so much for staying with us! We appreciate your words. We cannot wait to see you again! Enjoy your day!

6/10 Satisfaisant

Terri

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Nice hotel, poor service.
Check in was slow, room was good except for noise in middle of night, doors slams and trucks revving up. Lots of workers stayed and got up very early. Coffee pot tray was missing and so was our do no disturb. Last day, kitchen help did not arrive to fix breakfast. :(
Séjour de 3 nuits en décembre 2023
Réponse de General Manager Michelle le 17 déc. 2023
Hello Terri!We do apologize we housed rescue crews while you were there. Our breakfast team unfortunately arrived at 8 because of power outages. We deeply apologize for them and also the power outages around the hotel. Thank you for allowing us to serve you. Also for saying our hotel was nice and décor was great!

6/10 Satisfaisant

Tim

Voyage en couple
Les points forts : Infrastructures et conditions de l’hébergement
Checked in late on our reservation. We were given a handicap room. Neither my wife nor I are handicapped . The shower arrangement is designed for wheel chair access. There was no threshold to hold shower water in the shower. Water spills out onto the bathroom floor near a large drain. This makes the floor slippery and treacherous. I asked at check out why this room was given to my wife and I? Got blank stares from the two desk clerks. I told them about shower floor situation and mentioned that I may have come out of the handicap room handicapped. The under side of the shower seats need to be cleaned and disinfected. Nasty
Séjour de 1 nuit en décembre 2023
Réponse de General Manager Michelle le 17 déc. 2023
Hello Tim,Thank you very much for choosing us when stayed in South Hill. The room was given because that is the original room that was booked online. I am understanding that this is not what you wished so I will fix that on our end to be more clearer when selecting a room online. Thank you for your words. We appreciate you and your time. Have a wonderful day!

10/10 Excellent

John

Séjour de 1 nuit en décembre 2023
Réponse de General Manager Michelle le 18 déc. 2023
Hello John!Thank you so much for staying with us! We are thrilled you enjoyed your stay. Thank you! See you soon.

10/10 Excellent

Rhonda

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Réponse de General Manager Michelle le 17 févr. 2024
Hello Rhonda! Thank you so much for staying with us. We appreciate you and hope to see you again soon.

10/10 Excellent

Nia

Séjour de 3 nuits en novembre 2023
Réponse de General Manager Michelle le 25 déc. 2023
Hello Nia!Thank you so much for staying with. We are so happy you enjoyed your stay. We hope you have a great Holiday!

8/10 Bien

Gloria

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice hotel that conveniently located to various stores.
Séjour de 2 nuits en novembre 2023
Réponse de General Manager Michelle le 1 déc. 2023
Hello Gloria!Thank you so much for staying with us. We are so happy you enjoyed your stay. We appreciate you and hope to see you again soon.

10/10 Excellent

Roger

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I loved the property this is the third time me and my family have stayed here when we go to VA. The only issue I had was the fitness center, there was only one dumbbell in the fitness center.
Séjour de 3 nuits en novembre 2023
Réponse de General Manager Michelle le 28 nov. 2023
Hello Roger!Thank you so much for staying with us! We are in the process of getting new dumbbells and thankful that you let us know the discrepancy. We appreciate you and it hope to see you again. Have a great day!

4/10 Médiocre

Joseph

Voyage en famille
Les points forts : Propreté et personnel et service
Les points faibles : Équipements
The bed was terrible. Uncomfortable
Séjour de 1 nuit en novembre 2023
Réponse de General Manager Michelle le 28 nov. 2023
Hello Joseph! We do apologize that we did not exceed your expectations. We do hope we will let you serve you again in the future.

10/10 Excellent

Dawn

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice clean property. Friendly staff. Nice hot breakfast.
Séjour de 1 nuit en novembre 2023
Réponse de General Manager Michelle le 24 nov. 2023
Hello Dawn!Thank you so much for staying with us! Thank you so much for allowing us to serve you. We appreciate your words and I will share with the staff. See you again soon!