Bureau, Wi-Fi gratuit, draps fournis

Avis sur ibis budget Southampton Centre

2.5 out of 5
ibis budget Southampton Centre
West Quay Road, Western Esplanade, Southampton, England

Avis

7,6

Bien

Note des voyageurs de 10 (Excellent), d’après 339 avis sur 1003." "
Note des voyageurs de 8 (Bien), d’après 344 avis sur 1003." "
Note des voyageurs de 6 (Satisfaisant), d’après 167 avis sur 1003." "
Note des voyageurs de 4 (Médiocre), d’après 78 avis sur 1003." "
Note des voyageurs de 2 (Horrible), d’après 75 avis sur 1003." "

8,0/10

Propreté

8,2/10

Personnel et service

7,0/10

Équipements

7,6/10

Infrastructures et conditions de l’hébergement

7,6/10

Écoresponsabilité

Avis

8/10 Bien

denis

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Réponse de Bea le 13 nov. 2023
Thank you for the review Denis, hopefully we will welcome you again in the future!

10/10 Excellent

Marc

Séjour de 1 nuit en octobre 2023
Réponse de Pedro le 6 nov. 2023
Dear Marc, thank you for leaving us this review! We are happy that you enjoyed your stay, and hope to welcome you again soon!

8/10 Bien

CYRILLE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Correct
Séjour de 1 nuit en octobre 2023
Réponse de Pero le 23 oct. 2023
Dear Cyrille, thank you for leaving us this review! We are glad you enjoyed your stay, and hope to welcome you again soon!

10/10 Excellent

Chantal

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Court séjour près du port et de la ville
Chambre et salle de bains petites, mais fonctionnelles et impeccables. Literie de qualité. Petit déjeuner buffet : choix correct et constamment réapprovisionné. Excellente situation a proximité du port. Service aimable. Très bon rapport qualité prix.
Séjour de 2 nuits en septembre 2023
Réponse de Katie le 4 oct. 2023
We very much appreciate your comments regarding your stay at the ibis budget Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

Gorgi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
parfait
Séjour de 1 nuit en septembre 2023
Réponse de Katie le 4 oct. 2023
We very much appreciate your comments regarding your stay at the ibis budget Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

8/10 Bien

Lorraine

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bon rapport qualité-prix
Séjour de 1 nuit en septembre 2023
Réponse de Katie le 23 sept. 2023
We very much appreciate your comments regarding your stay at the ibis budget Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

6/10 Satisfaisant

Virginie

Les points forts : Propreté
Les points faibles : Confort de la chambre
Séjour de 1 nuit en mai 2023

10/10 Excellent

DANIEL

Séjour de 2 nuits en janvier 2023

6/10 Satisfaisant

philipps

Voyage d’affaires
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2022

2/10 Horrible

Alban

Voyage d’affaires
Les points forts : Propreté
Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Nuit chaotique
Une honte, pour un hotel a 145 euros la nuit (sans petit dejeuner) il ne faisait que 10 degrés dans la chambre et le chauffage ne marchait pas.
Séjour de 1 nuit en décembre 2022
Réponse de Merill le 28 janv. 2023
Bonsoir Alban,Veuillez accepter nos excuses les plus sincères que votre séjour chez nous n'ait pas été à la hauteur de vos attentes. Merci pour votre avis - nous ferons tout notre possible pour améliorer notre service.Nous espérons que vous nous donnerez l'opportunité de vous servir à nouveau à l'avenir.Sincères amitiés,

2/10 Horrible

Ellen

Séjour de 1 nuit en décembre 2022

6/10 Satisfaisant

Ulrich

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
J’ai eu très froid. Pas de chauffage dans les chambres 16 degrés).
Séjour de 1 nuit en décembre 2022

8/10 Bien

Olivier

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en octobre 2022
Réponse de Kacper le 17 nov. 2022
Hi guest,We very much appreciate your comments regarding your stay at the ibis budget Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind Regards,

8/10 Bien

Serge-Eric

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bon rapport qualité-prix.
Bon rapport qualité-prix. Personnel très serviable et courtois. Bon petit déjeuner.
Séjour de 1 nuit en juin 2022
Réponse de Benjamin le 19 juil. 2022
Good Morning, Thank you for your review, we are glad you had a good stay with us and we do hope you return soon to our hotel Kind Regards Benjamin

8/10 Bien

philipps

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2021
Réponse de Benjamin le 26 oct. 2021
Good Morning, Thank you for reviewing our hotel I hope you had a good stay Kind Regards Benjamin

8/10 Bien

Bertrand

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2019
Réponse de reception le 3 nov. 2019
thankyou for rating your stay at the hotel. kind regards

8/10 Bien

Michel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2019
Réponse de Brandon le 14 juil. 2019
Hi There, Thank you for taking the time to leave us a review! We really do appreciate it here and I'm glad to hear that you enjoyed your stay with us. We hope to see you again in the near future. Kind regards.

10/10 Excellent

Gary

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The Ibis budget Southampton is a nice property within 10 minutes walking distance from the Central train station, and the Old town. Ask for a room on the north west side of the hotel(Non-smoking rooms) The other side, facing McDonald’s and TGI Fridays gets a lot of street noise, that you can hear if you keep the window open. I would also like to give five gold stars to one of their employees at the reception desk. Pedro was fantastic, and extremely helpful not only to me, but to many guests! Definitely an asset to the property! There are restaurants in two hotels next-door, a TGI Fridays, and McDonald’s right next to the hotel. Also, I would recommend IKEA, which is a few minutes walk away. They have a restaurant on the fourth floor, serving, reasonably priced meals, more of a cafeteria than a restaurant. The salmon plate was 7 British pounds, and they also serve fish and chips, Swedish meatballs, salads, and several desserts.
Séjour de 2 nuits en mai 2024

4/10 Médiocre

Fred, Cambridge

Les points faibles : Équipements
The price was OK, but the hotel was really basic. Breakfast fair but crowded. If you are taking the National Express bus, the terminal is near both Ibis hotels.
Séjour de 1 nuit en mai 2024

8/10 Bien

Becky

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Would have like coffee in room Room clean and functional for overnight stay
Séjour de 1 nuit en mai 2024
Réponse de Pedro le 15 mai 2024
Hi Becky, thank you for leaving us this review. We apologize for the lack of coffee, it was a small issue with our delivery, which is now fixed, so we have coffee available by request at our 24h reception. We are happy to hear that you enjoyed your stay, and look forward to welcoming you again soon!

8/10 Bien

Cheryl

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good accomadation for a 1 night stay, not so fond of bunk bed over main bed, but still ok for 1 night & good access to cruise terminal & train station
Séjour de 1 nuit en mai 2024
Réponse de Pedro le 14 mai 2024
Hi Cheryl, thank you for leaving us this review! We are happy to hear that our convenient location suited your needs well, and we look forward to welcoming you again soon!

10/10 Excellent

Marti

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel, while being very basic with no frills, had a super helpful staff and was VERY conveniently located by walking to everything in Southampton - the train station, ferry, museums, shopping district, etc. A shopping mall was right across the street with drugstore, food market, electronics store, clothing shops, etc. I found the hotel a perfect place to stay while I was in Southampton for a week.
Séjour de 7 nuits en avril 2024
Réponse de Pedro le 14 mai 2024
Hi Marti, thank you for leaving us this review! We are vary happy to hear that our friendly staff left a good impression, and that our convenient location suited your needs. We hope to welcome you again soon!

10/10 Excellent

Veronica

Les points forts : Équipements
Very fast and efficient
Séjour de 1 nuit en mai 2024
Réponse de Pedro le 14 mai 2024
Hi Veronica, thank you for leaving us this review! We are thrilled to hear that you enjoyed your stay, and we hope to welcome you again soon!

6/10 Satisfaisant

marjorie

Voyage en couple
Les points forts : Propreté et personnel et service
Convient
Séjour de 1 nuit en mai 2024
Réponse de Pedro le 14 mai 2024
Hi Marjorie, thank you for leaving us this review! We are glad that you enjoyed your stay, and we hope to be able to welcome you again soon!

10/10 Excellent

Ellesse

Séjour de 1 nuit en avril 2024

10/10 Excellent

Jayne

Séjour de 1 nuit en avril 2024

10/10 Excellent

Geof

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
dry good and clean accomodation
Séjour de 1 nuit en avril 2024
Réponse de Pedro le 17 avr. 2024
Hi Geof, thank you for leaving us this review. We are happy to hear that you enjoyed your stay, and hope to welcome you again in the future!

10/10 Excellent

Steven

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great
Séjour de 1 nuit en avril 2024
Réponse de Pedro le 17 avr. 2024
Hi Steven, thank you for leaving us this review. We are happy to hear that you enjoyed your stay, and hope to welcome you again in the future!

6/10 Satisfaisant

Lois

Voyage en famille
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Staff were nice. The room was too small for two people. No amenities. Very budget :-)
Séjour de 3 nuits en avril 2024
Réponse de Pedro le 17 avr. 2024
Hi Lois, thank you for leaving us this review! We are happy to hear that our friendly staff left a good impression. We hope to welcome you again soon.

6/10 Satisfaisant

Lourdes

Séjour de 3 nuits en avril 2024
Réponse de Pedro le 17 avr. 2024
Hi Lourdes, thank you for leaving us this review. We are happy to hear that you enjoyed your stay, and hope to welcome you again in the future!

8/10 Bien

Raymond

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Does what it says on the tin, budget hotel with very basic facilities. Good for an overnight stopover at good price.
Séjour de 1 nuit en avril 2024
Réponse de Eleanor le 5 avr. 2024
Hi Raymond, thank you for your feed back we look forward to welcoming you back in the future.

10/10 Excellent

Nicola

Séjour de 1 nuit en mars 2024
Réponse de Pedro le 17 avr. 2024
Hi Nicola, thank you for leaving us this review. We are happy to hear that you enjoyed your stay, and hope to welcome you again in the future!

6/10 Satisfaisant

Jitendar

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very good location close to cruise ship terminal, Railway station, National bus express and shopping places Also close to city centre.Not bad for budget hotel.
Séjour de 1 nuit en mars 2024
Réponse de clau le 29 mars 2024
Thank you for sharing your feedback with us. We're pleased to hear that our hotel's location met your needs during your recent stay.Indeed, our central location near various transportation hubs and shopping destinations makes us an ideal choice for travelers looking for convenience and accessibility. We're delighted that you found our proximity to the cruise ship terminal, railway station, national bus express, shopping places, and the city center to be advantageous.As a budget-friendly hotel, we strive to provide comfortable accommodations and convenient amenities at an affordable price. We're glad to know that you found value in your stay with us.Your satisfaction is our priority, and we appreciate your recognition of our efforts. Should your travels bring you back to the area, we would be honored to host you again.Warm regards,Ibis team

10/10 Excellent

Lismary

Séjour de 1 nuit en mars 2024
Réponse de clau le 29 mars 2024
Thank you for your feedback.

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille, Voyage en groupe
Les points forts : Propreté et personnel et service
Very hot, stuffy and noisy due to works going on in car park. Room is very small. Good price and convenient for the cruise terminal though. Disabled parking get 1 night free.
Séjour de 1 nuit en mars 2024
Réponse de clau le 29 mars 2024
Thank you for sharing your feedback with us regarding your recent stay. We appreciate your honesty and apologize for any discomfort you experienced during your time with us.We regret to hear about the issues you encountered with the room temperature, noise from the ongoing works in the car park, and the size of the room. Guest comfort is important to us, and we apologize for falling short of your expectations in these areas. We will take your comments into consideration as we continue to improve our facilities and services.We're glad to hear that you found our hotel's pricing to be reasonable and that our location near the cruise terminal was convenient for your travels. We understand the importance of convenience, especially for guests embarking on a cruise.Regarding disabled parking, we're pleased to offer one night free as a gesture of our commitment to accessibility and inclusivity.Your feedback is invaluable to us as we strive to enhance the guest experience. If there's anything else you would like to share or if there's anything we can do to improve your next stay, please feel free to reach out to us directly.We hope to have the opportunity to welcome you back and provide you with a more enjoyable stay in the future.Warm regards,

10/10 Excellent

Allena

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The place was fairly easy to find especially at night and it was convenient from the coach station. The staff were very welcoming and helped us out with kettles and microwaves in the cold weather. The rooms are very modern and minimalistic. Definitely worth the price and the whole. Place has been maintained very well! Very happy and satisfied with our stay.
Séjour de 2 nuits en février 2024
Réponse de Yas le 27 févr. 2024
Dear Allena, thank you for your taking the time to leave us a review. We are pleased to hear that you enjoyed your stay with us. We look forward to seeing you again.

10/10 Excellent

Daniela

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en février 2024
Réponse de Merill le 22 févr. 2024
Dear Daniela,Thank you for choosing to stay with us at Ibis Budget Southampton! We appreciate your 5/5 rating!We look forward to welcoming you again soon in the future!

6/10 Satisfaisant

Ian

The property feels unloved. When I asked about pub food in the area from the person on front desk the reply turned out to be incorrect. Don't know about anyone else but I prefer a don't know to incorrect information. There do appear to have been a lot of business closures in the area but when you are telling clients you have no food I expect more options than "try McDonald's next store" YMMV
Séjour de 7 nuits en février 2024
Réponse de Pedro le 21 févr. 2024
Hi Ian, thank you for taking the time to leave us this review. We are sorry to hear about the confusion with places to eat, or pubs. For future reference, at our hotel we offer pizzas 24h, and across the street, at the Ibis and at the Novotel, there are restaurants which our guests are more than welcome to use. We hope to welcome you again soon

10/10 Excellent

Emily Yuk Ping

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very convenient
Séjour de 1 nuit en février 2024
Réponse de Pedro le 21 févr. 2024
Hi Emily, thank you for leaving us this review! We are very happy to hear that the convenience of our hotel suited your needs, we hope to welcome you again soon!

2/10 Horrible

K.S.Surbuts

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Do not stay very basic.
Bed stains , very basic room ,never stay here again.feels like a prison cell.
Séjour de 1 nuit en février 2024
Réponse de Pedro le 25 févr. 2024
Hi, thank you for reaching out. Thank you for providing pictures, we have strict standards of cleaning, and we will look into this to ensure that those standards are kept. We hope to welcome you again in the future.

10/10 Excellent

Dave

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Brilliant stay over - excellent hotel and facilities for the price ! Would stay again … location is perfect !
Séjour de 1 nuit en février 2024
Réponse de Pedro le 21 févr. 2024
Hi Dave, thank you for leaving us this review! We are glad to hear that you enjoyed your stay. We are also pleased that our convenient location suited your needs. We hope to welcome you again soon.

8/10 Bien

Sean

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Overall was a descent hotel. It is a budget hotel so you shouldn’t expect a top notch hotel. The staff were all kind and very friendly. It’s a five minute walk from train station which takes you to Southampton airport or London. 10-15 minute walk from cruise terminal which is where we were going.
Séjour de 2 nuits en février 2024
Réponse de Pedro le 21 févr. 2024
Hi Sean, thank you for leaving us this review. We are happy to hear that you enjoyed your stay, and that our excellent staff left a good impression. We hope to welcome you again soon.

10/10 Excellent

Semida

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fab experience
Amaizing experience in this hotel .Friendly staff from people at reception desk to cleaners Yasmily teran thank you very much for all your help and willingness to go extra mile to make my stay at this budget hotel as great as posibile . Breakfast was basic but enough for a day start Hotel is basic but it’s quite good for price and location Definitely I will recommend this hotel to anyone
Séjour de 2 nuits en février 2024
Réponse de Pedro le 21 févr. 2024
Hi Semida, thank you for leaving us this review! we are happy to hear that you enjoyed your stay, and we will relay the message on to Yasmily, make sure her effore is recognized! We hope to welcome you again soon.

8/10 Bien

Denice

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Staff was excellent in greeting customers
Séjour de 1 nuit en février 2024
Réponse de Pedro le 4 févr. 2024
Hi! thank you for leaving us this review! We are happy to hear that you had an enjoyable stay, we hope to welcome you again soon!

8/10 Bien

Thomas

Voyage en famille
Very convenient for cruise.Staff excellent.
Séjour de 1 nuit en février 2024
Réponse de Pedro le 4 févr. 2024
Hi! thank you for leaving us this review! We are happy to hear that you had an enjoyable stay, we hope to welcome you again soon!

10/10 Excellent

Carol

Séjour de 1 nuit en février 2024
Réponse de Pedro le 4 févr. 2024
Hi! thank you for leaving us this review! We are happy to hear that you had an enjoyable stay, we hope to welcome you again soon!

10/10 Excellent

Harllee

Séjour de 1 nuit en janvier 2024
Réponse de Merill le 23 mars 2024
Dear Harllee,Thank you for choosing to stay with us at ibis Budget Southampton. We appreciate your 5/5 rating for our hotel!We hope to welcome you back again soon! Kind regards,

8/10 Bien

Jan

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Pedro le 4 févr. 2024
Hi! thank you for leaving us this review! We are happy to hear that you had an enjoyable stay, we hope to welcome you again soon!

8/10 Bien

Jyotirmoy

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Pedro le 4 févr. 2024
Hi! thank you for leaving us this review! We are happy to hear that you had an enjoyable stay, we hope to welcome you again soon!

6/10 Satisfaisant

Antonia

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Enjoyed our stay
It was clean and comfortable Good to be near the city centre Ideal place for short visit It could be better if their were kettles/ tea making facilities in the room However the reception staff were very quick at responding to request and we were given one soon as one was available. Could keep more kettles on stock and more tea bags/coffees My TV didn't work unfortunately Could be due to flat batteries in remote Overall very pleased Would sttay again
Séjour de 1 nuit en janvier 2024
Réponse de Pedro le 22 janv. 2024
Hi Antonia, thank you for taking the time to leave us this review. We are happy to hear that you enjoyed your stay, and that our convenient location suited your needs. However, it is regrettable to hear about the Kettles, we aim to be able to provide one per room, so we do apologize for not having one on hand. We hope to welcome you again soon!