Hôtel près de Southport Pier, Liverpool, Liverpool

« Every where was immaculate, I had a single room and there was even an iron and board in the room, which was beautifully decorated. Cliff the host was so welcoming and the breakfast was delicous, so much choice always cooked fresh. Will definately be coming back »

« Lovely staff and breakfast was really good »

« My wife and I could not fault anything about this hotel except for the unfortunate breakdown of the elevator resulting in my wife and I having to descend four flights of stairs both of us have mobility problems with stairs »

« Stayed in the hotel for 2 nights. Issues with the shower once we entered the room, no one had checked that the shower was even working before giving us the room and they had to call plumbing. A damp smell in the room too. Told the hotel was full and couldn’t move to another room and had to go shower in another room. After we had left the hotel to attend an event were informed of another room (but the exhaust fans of kitchen can be loud) so they didn’t offer it to us at that time. Then while in...

« Old-fashioned but not in a bad way. Clean and well decorated. Fantastic host. Would recommend. »

« Vu que nous navons pas pu nous laver car il n'y avait pas d'eau chaude, cet hotel ne mérite pas ses 4 etoiles. C'est un 2 étoiles vieillot dont certaines parties sont en très mauvais état. Le manager a essayé de remedier à la situation. Mais en fait rien ne fonctionne. »

« Really nice greeting when we arrived, communication was great, as we were arriving later on in the evening. Room was clean and very quiet, so got a good nights sleep. Breakfast was continental and covered all the bases. »

« Lovely clean room, excellent customer service and huge thank you to Zoe and Trinity for being so helpful and welcoming.Breakfast lovely and excellent service from Steve the Waiter. »

« Mattress knackered , and windows need replacing ,very busy road i know but noise was horrendous all night as the wooden window are well passed there best . »

« Hotel is Clean ,.Staff Great, Bar is Good »

« Simple process hotel met needs for the purpose if the stay »

« Lovely room and nice pub »

« To be honest the room was damp and mouldy never again and the cheek wanted 40 off me sorry never go bk again »

« Kelly the host is really nice. Very up to date decor, however room wasnt the cleanest. Couldnt use two of the pillows as they smelt mouldy and were dirty cases Our room (101) came with two keys, one for room and one for front door which was explained, however our door couldnt lock. I phoned Kelly and she explained she would come and check it out within 10 mins. Upon arriving back at hotel having been out all day, our room was still unlocked. Fortunately we didnt leave anything of value in the...

« I stayed at the hotel between the 11-13 of July. Very hot weekend. Price of the hotel included PARKING and air conditioning. When I arrived I found out there is only a fan with water in the room. I was told exactly where to park by the receptionist which never bothered to let me know I need to register the parking as if I should miraculously know. I received a penalty for the for the free parking because I did not register and was never told to do so. I’m now having to pay £170 because of the...

« Durant les 8 jours la chambre n'a pas été faite une seule fois. »