Vacances de Spring Valley

Bien placé à l’arrière du stip, appartement récent, bien équipé Belle prestation

Tout était parfait ! Personnel au top ! Belle piscine…chambre très propre !

Chambre et hôtel incroyable sur le strip

The Palazzo was our last hotel in Las Vegas. Yes, the room is beautiful, the facilities are impressive, and at first glance it looks like the definition of luxury. But unfortunately, it feels like luxury is mostly about appearances. There was no possibility of having a coffee in the room, no complimentary water, and the entire minibar was chargeable. There wasn’t even a fridge available to store our own food or drinks, which is particularly disappointing when you are travelling on a road trip. Everything seems designed to encourage consumption, and in the end, that takes away from the feeling of genuine luxury. For me, luxury should also be about comfort, thoughtfulness and attention to detail — not just impressive décor and a grand setting. The arrival staff were very welcoming and friendly, which we really appreciated. Unfortunately, the staff at check-out seemed much less enthusiastic. Perhaps they deserve a raise so they can afford to smile a little more. Overall, a beautiful hotel with impressive facilities, but behind the glitter and glamour, I found the experience surprisingly disappointing. The luxury feels more like a façade than real value.