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Avis sur Holiday Inn Express Bodmin - Victoria Junction, an IHG Hotel

2.5 out of 5
Holiday Inn Express Bodmin - Victoria Junction, an IHG Hotel
CORNWALL SERVICES, VICTORIA ROCHE, St Austell, England

Avis

9,6

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 158 avis sur 192." "
Note des voyageurs de 8 (Bien), d’après 28 avis sur 192." "
Note des voyageurs de 6 (Satisfaisant), d’après 4 avis sur 192." "
Note des voyageurs de 4 (Médiocre), d’après 2 avis sur 192." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 192." "

9,8/10

Propreté

9,8/10

Personnel et service

9,4/10

Équipements

9,8/10

Infrastructures et conditions de l’hébergement

9,6/10

Écoresponsabilité

Avis

10/10 Excellent

Melburn

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff were very friendly and welcoming
Séjour de 3 nuits en mai 2024

10/10 Excellent

alison j

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Liked everything
Séjour de 2 nuits en avril 2024
Réponse de Kirsty - Guest Services Supervisor le 22 avr. 2024
Good evening Alison J,Thank you for taking the time to leave your post stay review. We are happy to hear you enjoyed your stay with us at The Holiday Inn Express Bodmin. We do hope to welcome you back in the near future. Kind regards

10/10 Excellent

Lynn

Voyage en couple
An amazing stay staff very friendly everywhere was spotless breakfast was to die for just a great place to xx
Séjour de 1 nuit en mars 2024
Réponse de Bryony le 1 avr. 2024
Good Evening Lynn,Thankyou for your Lovely Feedback.We are very glad to hear that you found the staff to be friendly and are very pleased to hear that you enjoyed your stay with us.We hope to welcome you back in the future.

10/10 Excellent

Jackie

Your Staff, exceptionally brilliant and friendly.
Séjour de 1 nuit en mars 2024
Réponse de Bryony le 26 mars 2024
Hi Jackie,Thankyou for your recent stay with us, we are pleased to hear that you found the staff to be friendly and appreciate your feedback.We hope to welcome you back in the future.

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2024
Réponse de Kirsty - Guest Services Supervisor le 23 févr. 2024
Good evening, Thank you for your recent post stay review. We are happy to hear that you enjoyed your stay here with us at The Holiday Inn Express Bodmin. We do hope to welcome you back again in the near future. Kind regards

10/10 Excellent

Andrew

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The staff were very helpful and friendly the food was excellent and the room was great 👍
Séjour de 1 nuit en février 2024
Réponse de Kirsty - Guest Services Supervisor le 18 févr. 2024
Evening Andrew Thank you for your lovely feedback towards the hotel, we are happy to hear you enjoyed your stay and we do hope you come back to visit again soon.Kind regards

8/10 Bien

Ajay

Séjour de 1 nuit en janvier 2024

10/10 Excellent

Deborah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Bryony le 3 janv. 2024
Dear Deborah,Thank you for recently staying with us. I am glad you enjoyed your stay here and we hope to welcome you back in the future.Kind regards,

10/10 Excellent

Keith

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
good service
Séjour de 4 nuits en novembre 2023
Réponse de Kirsty - Guest Services Supervisor le 19 nov. 2023
Dear Keith We are happy to hear you enjoyed your stay here with us at The Holiday Inn Express Bodmin. We do hope to welcome you back again in the near future.Kind regards

10/10 Excellent

Anthony

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything about the property was acceptable, it catered for my needs whilst visiting the area on business.
Séjour de 1 nuit en novembre 2023
Réponse de Bryony le 7 nov. 2023
Thankyou for your feedback. We are glad to hear you enjoyed your stay with us and hope to welcome you back in the future.

10/10 Excellent

Carlos

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The hotel is very good for the money, but the best of all is the staff. Really friendly...
Séjour de 1 nuit en novembre 2023
Réponse de Kind Regards, Chloe - Guest Services Supervisor le 6 nov. 2023
Hi Carlos! Thank you for taking the time to leave us a review. I am so glad you found the staff the best! That is what we strive to do. I hope we can welcome you back again in the near future.

10/10 Excellent

Donna

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Staff were very welcoming and the rooms were lovely and clean. Breakfast was great. Overall a good hotel. Yes I would stay there again.
Séjour de 1 nuit en octobre 2023
Réponse de Kind Regards, Chloe - Guest Services Supervisor le 6 nov. 2023
Hi Donna, Thank you for leaving us a review at the Holiday Inn Express - Victoria Junction. I am so pleased to hear you enjoyed your stay! We hope to welcome you back again in the future.

10/10 Excellent

Denise

Séjour de 1 nuit en octobre 2023
Réponse de Katy le 24 oct. 2023
Hello,Thank you for recently staying with us. I am glad you enjoyed your stay here and we hope to welcome you back in the future.Kind regards,

10/10 Excellent

Tom

Séjour de 1 nuit en octobre 2023
Réponse de Katy le 17 oct. 2023
Hello Tom,Thank you for choosing to stay with us. I am glad that you enjoyed your stay and we do hope to welcome you back in the future.Kind regards,

8/10 Bien

S

Séjour de 2 nuits en septembre 2023
Réponse de Kirsty - Guest Services Supervisor le 26 sept. 2023
Good evening SThank you for taking the time to leave your post stay review, we do hope to welcome you back to the hotel in the near future.Kind regards

10/10 Excellent

Michael

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Golf stay.
Stayed for three days and had a few days of golf, the hotel was perfect for a stay in Cornwall and was in a great location for touring Cornwall. The MC Donald's on site was handy for a late snack 😋
Séjour de 3 nuits en septembre 2023
Réponse de Katy le 25 sept. 2023
Hello Michael,Thank you for choosing to stay with us. I am really happy to hear you enjoyed your stay with us. We do hope to welcome you back again in the future.Kind regards,

10/10 Excellent

Matthew

Séjour de 3 nuits en septembre 2023
Réponse de Katy le 24 sept. 2023
Hello Matthew,Thank you for choosing to stay with us. I am glad to see that you enjoyed your stay and we do hope to welcome you back in the near future.Kind regards,

8/10 Bien

Magnus

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en septembre 2023
Réponse de Kirsty - Guest Services Supervisor le 23 sept. 2023
Dear MagnusThank you for taking the time to leave your post stay review. We are happy to hear you enjoyed your stay, we do hope to welcome you back again in the near future. Kind regards

4/10 Médiocre

Muhammad

Voyage en famille
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
I booked for a family room My wife and two children who were 17 and 13 2nd sofa bed was too small looks like a single bed, i discussed with the management, did not give any solution We had two miserably daythere
Séjour de 2 nuits en septembre 2023
Réponse de Katy le 19 sept. 2023
Hello Muhammad,I apologise that you were not happy with the size of the rooms during your stay here. However, we did contact you regarding the size of the bed, in which you acknoledged this message. We are sorry we weren't able to find a solution for this.We do hope to be able to welcome you back in the future.Kind regards,

10/10 Excellent

Customer Svc

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Our stay was very comfortable, it was always very clean and tidy, the facilities were very good. The staff was always helpful and friendly.
Séjour de 2 nuits en septembre 2023
Réponse de Kirsty - Guest Services Supervisor le 16 sept. 2023
Good evening, We are happy to hear you had a comfortable stay with us here at the hotel. We do value our guest's post stay reviews. We hope to welcome you back to the hotel again soon.Kind regards

10/10 Excellent

CARLTON

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2023
Réponse de Katy le 10 sept. 2023
Hello Carlton,Thank you for choosing to stay with us. I am glad that you enjoyed your stay and we hope to welcome you back in the future.Kind regards,

8/10 Bien

Lesley

Séjour de 1 nuit en septembre 2023
Réponse de Katy le 10 sept. 2023
Hello Lesley,Thank you for choosing to stay with us. I am glad that you enjoyed your stay and we hope to welcome you back in the future.Kind regards,

10/10 Excellent

Steve

Séjour de 1 nuit en septembre 2023
Réponse de Katy le 7 sept. 2023
Hello Steve,Thank you for recently staying with us. I am glad you enjoyed your stay and we hope to welcome you back soon.Kind regards,

10/10 Excellent

Debbie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent!
Lovely clean comfortable hotel. Friendly staff and a great breakfast. Right by Bodmin moors, beautiful.
Séjour de 1 nuit en septembre 2023
Réponse de Kirsty - Guest Services Supervisor le 4 sept. 2023
Good evening Debbie Thank you for taking the time to leave your post stay review.We are happy to hear that you enjoyed your stay and had friendly staff welcome you into the hotel. We do hope to welcome you back again in the future.Kind regards

10/10 Excellent

Paul

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Location was good for us. Everything else was excellent
Séjour de 5 nuits en août 2023
Réponse de Kirsty - Guest Services Supervisor le 2 sept. 2023
Good evening Paul,Thank you for taking the time to leave your post stay review, we do value our guest's feedback. We are happy to hear you enjoyed your stay and hope to welcome you back again soon. Kind regards

10/10 Excellent

Pauline

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2023
Réponse de Kirsty - Guest Services Supervisor le 28 août 2023
Good evening Pauline,Thank you for taking the time to leave your post stay review. We are happy to hear you enjoyed your stay at the hotel. We do hope to welcome you back in the future. Kind regards

8/10 Bien

Graham

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Comfortable hotel in a good location.
The hotel is quite new, just 4 year old, and it is in an excellent state of repair/decoration. It is located on a service area off the A30 to the south of Bodmin and has excellent road links to local services, bars, restaurants etc. We are a 3 person family (Mum, Dad and young son) and with the fold out sleeper, the room was quite cramped. Not a sound from the A30, the insulation is really efficient, and there is an electrical car charging station next to the hotel.
Séjour de 5 nuits en août 2023
Réponse de Kirsty - Guest Services Supervisor le 26 août 2023
Good evening Graham,Thank you for your post stay review, we do really value our guests feedback. We are sorry to hear you were cramped in your room. If you wish to discuss your stay further, please do not hesitate to contact us directly at the hotel. We do hope to welcome you back to the hotel again in the near future.Kind regards

10/10 Excellent

Shannon

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent service through out 10/10
Séjour de 1 nuit en août 2023
Réponse de Kirsty - Guest Services Supervisor le 14 août 2023
Hello Shannon, Thank you for taking the time to leave your feedback, we hope you enjoyed your recent stay and hope to welcome you back in the near future.Kind regards

8/10 Bien

Rebecca

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2023
Réponse de Kirsty - Guest Services Supervisor le 12 août 2023
Good evening Rebecca,Thank you for staying we us at The Holiday Inn Express Bodmin, we are thankful for your recent post stay review. We do hope to serve you again in the near future. Kind regards

10/10 Excellent

Yasir

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en août 2023
Réponse de Katy le 6 août 2023
Hello Yasir,Thank you for recently staying with us. I am glad you enjoyed your stay and we hope to welcome you back to Cornwall in the future.Kind regards,

10/10 Excellent

Michelle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en juillet 2023
Réponse de Katy le 6 août 2023
Hello Michelle,Thank you for recently staying with us. I am glad you enjoyed your stay and we hope to welcome you back to Cornwall in the future.Kind regards,

10/10 Excellent

Sally

Séjour de 1 nuit en août 2023
Réponse de Katy le 6 août 2023
Hello Sally,Thank you for recently staying with us. I am glad you enjoyed your stay and we hope to welcome you back to Cornwall in the future.Kind regards,

8/10 Bien

Tawanda

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel, fantastic staff. They could provide a few more options on breakfast and family rooms are a bit small. Very clean hotel though.
Séjour de 4 nuits en juillet 2023
Réponse de Katy le 2 août 2023
Hello,Thank you for recently staying here. I am glad that you enjoyed your stay and we do hope to welcome you back in the future.Kind regards,

10/10 Excellent

Jinali

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice and clean. Friendly staff. Thank you
Séjour de 1 nuit en juillet 2023
Réponse de Katy le 2 août 2023
Hello,Thank you for recently staying here. I am glad that you enjoyed your stay and we do hope to welcome you back in the future.Kind regards,

8/10 Bien

Alan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent
Séjour de 3 nuits en juillet 2023
Réponse de Katy le 24 juil. 2023
Hello Alan,Thank you for recently staying at the hotel. I am glad you enjoyed your stay with us and we hope to welcome you back in the future.Kind regards,

10/10 Excellent

Chloe

Séjour de 1 nuit en juillet 2023
Réponse de Katy le 25 juil. 2023
Hello,Thank you for recently staying with us. I am very glad you enjoyed your stay and we hope to welcome you back soon.Kind regards,

10/10 Excellent

PG

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2023
Réponse de Katy le 5 juil. 2023
Hello,Thank you for staying at the Holiday Inn Express. I am glad that you enjoyed your stay and we do hope to welcome you back in the future.Kind regards,

10/10 Excellent

Jake

Séjour de 1 nuit en juin 2023
Réponse de Kirsty Guest Services Supervisor le 26 juin 2023
Hello Jake,Thank you for recently staying at the hotel. I am very pleased that you enjoyed your stay here and we do hope to welcome you back in the future.Kind regards,

10/10 Excellent

Neil

Séjour de 1 nuit en juin 2023
Réponse de Kirsty Guest Services Supervisor le 26 juin 2023
Good afternoon, Neil Thank you for taking the time to leave a review on your recent stay, we do value our guests feedback. We do hope you will visit again soon.Kind regards

10/10 Excellent

julie

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Cannot fault this hotel in any way. All members of staff were friendly, helpful and efficient. Rooms were immaculate as were all the public areas and breakfast was more than adequate
Séjour de 4 nuits en juin 2023
Réponse de Katy le 20 juin 2023
Hello,Thank you for recently staying at the hotel.I am very pleased that you enjoyed your stay here and we do hope to welcome you back in the future.Kind regards,

10/10 Excellent

Steven

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Business trip to Cornwall
This is a lovely clean and modern hotel. Although very near to the busy A30, the sound insulation is first rate and you cannot hear the road noise at all. The room was clean and bright. The open plan restaurant area is spacious and modern. The breakfast was very good, laid out in a buffet arrangement with replenished dishes regularly provided. Staff are helpful and pleasant.
Séjour de 1 nuit en mai 2023
Réponse de Kirsty Guest Services Supervisor le 6 juin 2023
Good evening StevenThank you for taking the time to leave a review, we do appreciate our guests feedback.We are glad to hear you enjoyed all aspects of your stay, we do hope you will visit again soon.Kind regards

8/10 Bien

Istvan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice clean hotel, good location. Breakfast is lacking a bit, no vegetables, scrambled egg is tasteless, bad coffee.
Séjour de 2 nuits en mai 2023
Réponse de Chloe Williams le 1 juin 2023
Hi Istvan, thank you for taking the time to leave us a review at the Holiday Inn Express, Bodmin. I am pleased to hear that you found the hotel clean and in a good location. I am sorry we did not meet your expectations at breakfast. We will certainly take your comments on board. Hopefully we can welcome you back again in the future! Best wishes

10/10 Excellent

Aisha

Séjour de 1 nuit en mai 2023
Réponse de Katy le 30 mai 2023
Hello,Thank you for recently staying with us at the Holiday Inn Express - VICTORIA JUNCTION.I am very glad you enjoyed your stay. We do hope to welcome you back in the future.Kind regards,

10/10 Excellent

ANTHONY

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en mai 2023
Réponse de Katy le 27 mai 2023
Hello Anthony,Thank you for staying with us. I am glad you enjoyed your stay with us and we do hope to welcome you back in the future.Kind regards,

10/10 Excellent

Patricia

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This hotel was excellent very clean good location and the breakfast was excellent too.The staff were friendly and efficient, and did everything they could to ensure the stay was enjoyable. Would definitely recommend this hotel.
Séjour de 4 nuits en mai 2023
Réponse de Katy le 27 mai 2023
Hello Patricia,Thank you for taking the time to write your feedback and I am really glad you enjoyed your stay here. We do hope to welcome you back in the future.Kind regards,

10/10 Excellent

Martyn

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great place to stay
The staff were really friendly and helpful. My room was clean, spacious and the bed was really comfortable. The complimentary breakfast was delicious and they went above and beyond to help me as I am gluten free. Very impressed.
Séjour de 1 nuit en mai 2023
Réponse de Katy le 18 mai 2023
Hello,Thank you for recently staying with us and for taking the time to write your feedback.I am glad you enjoyed your stay here and we do hope to welcome you back in the future.Kind regards,

8/10 Bien

Jackie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great hotel wirh lovely staff. The only issue I have is that the rooms are far too hot. Temperature can be turned dien by staff to 18 degrees which feels like 30 degrees centrigrade in the room. No air conditioning! I was boiling hot all night and the room was airless.
Séjour de 1 nuit en mai 2023
Réponse de Holiday Inn Express Bodmin le 16 mai 2023
Hi Jackie. Thanks for your review, we really do appreciate your feedback! I am glad to hear you found the hotel and staff great. I am sorry to hear you encountered issues with the air conditioning. Kind Regards, Chloe

10/10 Excellent

Nino

Séjour de 2 nuits en avril 2023
Réponse de Katy le 26 avr. 2023
Hello,Thank you for recently staying with us.I am glad you enjoyed your stay. We hope to welcome you back soon.Kind regards,

10/10 Excellent

Ziyaad

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en avril 2023
Réponse de Katy le 10 avr. 2023
Hello,Thank you for staying with us. We appreciate you taking the time to review us.We hope to welcome you back soon!Kind regards,

10/10 Excellent

Sarah

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mars 2023
Réponse de Katy le 3 avr. 2023
Hello Sarah,Thank you for recently staying with us. We hope to welcome you back soon.Kind regards,