Piscine extérieure (ouverte en saison)

Avis sur Econo Lodge St George North - Near Pioneer Park

2 out of 5
Econo Lodge St George North - Near Pioneer Park
460 E Saint George Blvd, St. George, UT

Avis

7,6

Bien

Note des voyageurs de 10 (Excellent), d’après 316 avis sur 982." "
Note des voyageurs de 8 (Bien), d’après 339 avis sur 982." "
Note des voyageurs de 6 (Satisfaisant), d’après 168 avis sur 982." "
Note des voyageurs de 4 (Médiocre), d’après 97 avis sur 982." "
Note des voyageurs de 2 (Horrible), d’après 62 avis sur 982." "

7,6/10

Propreté

8,2/10

Personnel et service

7,2/10

Équipements

7,2/10

Infrastructures et conditions de l’hébergement

7,6/10

Écoresponsabilité

Avis

8/10 Bien

Danny, Saint Hubert

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Endroit propre et tranquille, égal aux attentes. Chambre et endroit propre.
Séjour de 1 nuit en septembre 2023
Réponse de Hotel Manager le 18 sept. 2023
Dear Danny,Thank you for your feedback! We're pleased to hear that our hotel met your expectations and provided a clean and quiet environment. Your comfort is important to us, and we hope to have the opportunity to host you again in the future. If you have any further comments or suggestions, please feel free to share them with us.Sincerely, Hotel Manager

8/10 Bien

Laetitia

Voyage en famille
Les points forts : Personnel et service
Convenable
Convenable pour le prix
Séjour de 1 nuit en juillet 2023
Réponse de Hotel Manager le 15 juil. 2023
Dear Laetitia,Thank you for your feedback. We're glad to hear that you found our hotel to be decent considering the price. We strive to provide a good value for our guests and ensure their satisfaction during their stay. We appreciate your business and hope to welcome you back in the future.Sincerely, Hotel Manager

8/10 Bien

Poerava

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2023
Réponse de Hotel Manager le 7 juil. 2023
Dear Poerava,Thanks for staying with us. We would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It would be highly appreciated. I hope you will visit us again soon.Sincerely,Hotel Manager

4/10 Médiocre

Martine

Séjour de 1 nuit en juin 2023
Réponse de Hotel Manager le 23 juin 2023
Dear Martine,I am sorry to see the 4-star rating out of 10. We’re normally known for our exceptional attention to detail. We regret that we missed the mark. If you give us a chance, we are intent on making this right, and we hope you will write to us in detail about where we went wrong so we can rectify the issues. Sincerely, Hotel Manager

8/10 Bien

Voyageur vérifié

Les points forts : Propreté
Séjour de 1 nuit en avril 2023
Réponse de Hotel Manager le 10 mai 2023
Dear Guest,Thanks for staying with us. We would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It would be highly appreciated. I hope you will visit us again soon.Sincerely,Hotel Manager

8/10 Bien

BRUNO

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour d’une nuit. Agréablement surpris.
Séjour de 1 nuit en janvier 2022
Réponse de Hotel Manager le 30 janv. 2022
Dear BRUNO, Thanks for your visit to our hotel. We are delighted to know our hotel served the purpose of one night stay. We would like you to give us one more opportunity to serve you much better and to offer the best hospitality. We look forward to seeing you again soon! Sincerely, Hotel Manager

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour à St Georges
Séjour de deux nuits dans cet hôtel. Personnel très accueillant et sympathique. Chambre confortable et spacieuse. Hôtel bien situé pas très loin du cœur historique de St Georges. Seul bémol le petit déjeuner que je qualifierais de minimaliste…
Séjour de 2 nuits en octobre 2021
Réponse de Hotel Manager le 30 oct. 2021
Dear Guest, Thank you so much for your valuable feedback. I'm pleased that you were satisfied with our clean rooms and friendly staff, other than the breakfast that disappointed you. Our apologies. We shall try to include more varied and better food in near future Please visit us again. Sincerely, Hotel Manager

8/10 Bien

Miranda

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en septembre 2019

8/10 Bien

Frederic

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2019

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en juillet 2019

8/10 Bien

thierry

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2019

8/10 Bien

Fanny

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Très bon rapport qualité- prix
Très bon accueil avec des cookies sur le comptoir. Chambre confortable. Piscine. Idéale pour visiter Snow Canyon.
Séjour de 1 nuit en avril 2019

10/10 Excellent

Sébastien

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2018

4/10 Médiocre

James

Voyage en couple
We stayed twice, five days apart, and the first stay was very good. Large room, clean, breakfast just muffins (!) and coffee. The second stay at an increased price by a LOT because of a weekend was terrible! Dirty room, bathroom terrible, floors filthy, something wrong and very noisy with the bathroom fan. Not even a Kleenex Box there. Used toilet paper.The AC was Ok, though. Our worst stay at a motel in a long while. We reported the filthy conditions to the office when we left.
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 14 mai 2024
Dear James,We're deeply sorry to hear about the stark difference in your experiences during your two stays with us. Providing consistent and exceptional service is our goal, and we apologize for falling short during your second visit. Your feedback regarding the cleanliness issues, lack of amenities, and noise disturbances is concerning, and we assure you that we are taking immediate action to address these issues with our housekeeping and maintenance teams. We appreciate you bringing these matters to our attention, and we will work diligently to ensure that such shortcomings are not repeated in the future. Please accept our sincerest apologies for the inconvenience caused, and we hope to have the opportunity to regain your trust during your next visit.Sincerely, Hotel Manager

8/10 Bien

Muriel

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was comfortable and clean and was in a great location for what we needed to do. I like having the sink in a separate room from the shower and toilet. I wished there was a separate switch for the bathroom fan.
Séjour de 2 nuits en mai 2024
Réponse de Hotel Manager le 11 mai 2024
Dear Muriel,Thank you for your positive rating and feedback. We're glad to hear that you found your stay comfortable and clean, and that our location suited your needs well. Your preference for having the sink in a separate room from the shower and toilet is duly noted.We appreciate your suggestion regarding the bathroom fan switch and will consider it for future improvements. Thank you for choosing to stay with us, and we hope to welcome you back for another great experience.Sincerely, Hotel Manager

6/10 Satisfaisant

William

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
With Expedia pre paid, it took 5 minute to check in.
Séjour de 3 nuits en mars 2024
Réponse de Hotel Manager le 12 mai 2024
Dear William,We're glad to hear that your check-in process was quick and efficient! Providing a seamless experience for our guests is important to us, and we're delighted that you were able to check in smoothly with your Expedia pre-paid reservation. If there's anything else we can assist you with during your stay, please feel free to let us know. We hope you have a wonderful time with us!Sincerely, Hotel Manager

8/10 Bien

Jantzen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Hotel Manager le 8 mai 2024
Dear Emily,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager

10/10 Excellent

Stacey

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean and quiet rooms.
Séjour de 3 nuits en avril 2024
Réponse de Hotel Manager le 6 mai 2024
Dear Stacey,Thank you for your perfect rating and positive feedback! We're delighted to hear that you enjoyed your stay with us and found our rooms clean and quiet. Providing a comfortable and peaceful environment for our guests is important to us, and we're glad that we met your expectations. We appreciate your feedback and look forward to welcoming you back again soon!Sincerely, Hotel Manager

6/10 Satisfaisant

Lucia

Voyage en famille
It was a little outdated but parking was easy & the beds were comfortable.
Séjour de 2 nuits en mai 2024
Réponse de Hotel Manager le 6 mai 2024
Dear Lucia,Thank you for your feedback. We're glad to hear that you found parking easy and the beds comfortable. We apologize for any inconvenience caused by the outdated aspects of our property. Your comments are valuable to us, and we'll consider them as we work towards improvements. We hope to have the opportunity to welcome you back for a more satisfying experience in the future.Sincerely, Hotel Manager

6/10 Satisfaisant

Martin

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Einfaches Motel, haben dort auf dem Weg zum Zion Canyon übernachtet. Empfang war nett. Inventar (Möbel, Teppichböden) der Zimmer stark abgenutzt. Sauberkeit Badezimmer mittelmäßig, Bett-Wäsche und Handtücher waren okay. Für den Preis alles in allem gerade noch okay um nur zu übernachten.
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 4 mai 2024
Dear Martin,Thank you for sharing your experience with us. We're glad to hear that you found the reception welcoming and that the stay suited your needs for an overnight stop. We appreciate your feedback regarding the worn inventory and cleanliness, and we'll take it into consideration as we strive to improve our accommodations. We hope to have the opportunity to welcome you back again someday.Sincerely, Hotel Manager

10/10 Excellent

Kisa

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pretty!
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 1 mai 2024
Dear Kisa,Thank you for your positive feedback! We're thrilled to hear that you found our hotel pretty. Your 5-star rating means a lot to us, and we appreciate your support. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon!Sincerely, Hotel Manager

10/10 Excellent

Diane

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved the heated pool. Also nice having a Thai restaurant right there,
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 28 avr. 2024
Dear Diane,We're thrilled to hear that you loved our heated pool and found the Thai restaurant convenient! Thank you for your perfect rating and for sharing your experience. We're delighted that you enjoyed your stay, and we hope to welcome you back again soon for another wonderful visit!Sincerely, Hotel Manager

8/10 Bien

Brayan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It is very comfortable and quiet, I will return for sure
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 27 avr. 2024
Dear Brayan,Thank you for your 4 out of 5 rating! We're delighted to hear that you found our hotel comfortable and that you enjoyed a peaceful stay. We appreciate your positive feedback and are glad to know that you plan on returning in the future. We look forward to welcoming you back and providing you with another enjoyable stay. Thank you for choosing our hotel!Sincerely, Hotel Manager

10/10 Excellent

Tyrone

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 28 avr. 2024
Dear Tyrone,Thanks for the stay and the great feedback by giving us a 5-star rating. It is really encouraging. We feel proud when we get such ratings, which motivates us to serve better. I look forward to welcoming you again.Sincerely, Hotel Manager

10/10 Excellent

Cristian

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
everything was ok for the price paid.
Séjour de 2 nuits en avril 2024
Réponse de Hotel Manager le 18 avr. 2024
Dear Cristian,We're glad to hear that you found everything satisfactory for the price you paid! Your satisfaction is important to us, and we appreciate your feedback. We hope to welcome you back soon!Sincerely, Hotel Manager

6/10 Satisfaisant

Raffaele

Voyage en couple
Les points forts : Personnel et service et équipements
Un Motel a tutti gli effetti con i soliti pregi e difetti.. camera datata e un odore forte di moquette vecchia.. tutto sommato pulita e ordinata.. colazione ottima e parcheggio free!
Réponse de Hotel Manager le 17 avr. 2024
Dear Raffaele,Thank you for your feedback. We're glad to hear that you found the room clean and tidy and that you enjoyed the excellent breakfast and complimentary parking. However, we apologize for any inconvenience caused by the dated room and the smell of old carpet. We appreciate your comments and will use them to make necessary improvements. We hope to welcome you back for an even better experience in the future.Sincerely, Hotel Manager

8/10 Bien

ric

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Could be a better breakfast or at least coffee that was drinkable.
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 11 avr. 2024
Dear Ric,Thank you for your feedback and for rating your stay with us. We apologize for the inconvenience regarding the breakfast options and the quality of the coffee. Your comments will be shared with our breakfast team for improvement. We appreciate your input and hope to have the opportunity to provide you with a more satisfying breakfast experience during your next stay.Sincerely, Hotel Manager

8/10 Bien

Julie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff was always helpful and accommodating. Loved the hot tub.
Séjour de 5 nuits en avril 2024
Réponse de Hotel Manager le 9 avr. 2024
Dear Julie,Thank you for your review! We're pleased to hear that our staff was always helpful and accommodating during your stay. Providing excellent service is a top priority for us, and we're glad that we could meet your expectations. We're also delighted that you enjoyed the hot tub! If there's anything we can do to make your next stay even better and earn that extra star from you, please let us know. We look forward to welcoming you back for another enjoyable stay in the future!Sincerely, Hotel Manager

2/10 Horrible

Arijana

Nasty and dirty
Séjour de 2 nuits en avril 2024
Réponse de Hotel Manager le 8 avr. 2024
Dear Arijana,We apologize for the unsatisfactory experience you had during your stay. Cleanliness is of utmost importance to us, and it's disappointing to hear that we fell short of your expectations. Your feedback is valuable, and we will address this issue with our housekeeping team to ensure improvements are made. We appreciate your honesty and hope to have the opportunity to better serve you in the future. Thank you for bringing this to our attention.Sincerely, Hotel Manager

4/10 Médiocre

Cynthia

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The room looked nothing like the pictures for the King suite. No leather couch/loveseat. It was a worn loveseat at the end of the bed too close to the TV. There were hairs in the bathtub and on the toilet seat and a dirty sock under the bed. The patio door did not lock. I did go to the office to let them know and they instructed me that there was a chain and pin at the bottom of the door so I was finally able to lock it. No coffee pot in the room and the breakfast included was coffee and cereal. Not impressed.
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 7 avr. 2024
Dear Cynthia,We sincerely apologize for the discrepancy between the room's presentation and the actual amenities provided during your stay. Your feedback regarding the cleanliness of the room, the condition of the furniture, and the maintenance issues is deeply concerning, and we regret any inconvenience caused. We will address these matters promptly to ensure improvements are made. Additionally, we apologize for the limited breakfast options. Your comments will be shared with our team to enhance our offerings for future guests. We hope to have the opportunity to provide you with a much-improved experience during your next visit.Sincerely, Hotel Manager

8/10 Bien

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean and very courteous staff. I enjoyed my stay Thai restaurant on site was also very good.
Séjour de 2 nuits en avril 2024
Réponse de Hotel Manager le 7 avr. 2024
Dear Michael,Thank you for your feedback and for sharing your experience with us! We're glad to hear that you found our hotel clean and our staff very courteous. It's great to know that you enjoyed your stay and found the Thai restaurant on site to be very good. We appreciate your comments and hope to welcome you back for another pleasant stay in the future!Sincerely, Hotel Manager

10/10 Excellent

JEN CHIN

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 1 avr. 2024
Dear Guest,Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again.Sincerely, Hotel Manager

8/10 Bien

Chess

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en mars 2024
Réponse de Hotel Manager le 2 avr. 2024
Dear Guest,Thanks for the stay at our hotel and the feedback with 4 ratings. Hope you had a satisfactory stay. You can expect a still better experience next time. Visit us again soon.Sincerely, Hotel Manager

10/10 Excellent

Debra

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great value, clean, convenient location!
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 28 mars 2024
Dear Debra,Thank you for your positive feedback. We're delighted to hear that you found great value in your stay with us and that our hotel met your expectations in terms of cleanliness and convenience. It is our pleasure that we were able to satisfy you. Our goal is to provide our guests with the warmest hospitality and most efficient service. We are looking forward to seeing you soon.Sincerely, Hotel Manager

8/10 Bien

Jim

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This property has good bones and is only in need of some staffing. I think it is a good place to stay but they just need some help. I enjoyed my two days.
Séjour de 2 nuits en mars 2024
Réponse de Hotel Manager le 26 mars 2024
Dear Jim,Thank you for your feedback. We're glad to hear that you found our property to have good potential and enjoyed your two-day stay with us. We appreciate your constructive feedback regarding the staffing, and we will certainly take this into consideration as we strive to improve our service quality. We hope to have the opportunity to welcome you back for an even better experience in the future. Sincerely, Hotel Manager

10/10 Excellent

Gerald

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff were very accommodating
Séjour de 2 nuits en mars 2024
Réponse de Hotel Manager le 25 mars 2024
Dear Gerald,Thank you for your perfect rating and positive feedback! We're delighted to hear that our staff were very accommodating during your stay. Providing excellent service to our guests is our top priority, and we're glad we could meet your expectations. We appreciate your support and hope to welcome you back for another enjoyable stay in the future!Sincerely, Hotel Manager

8/10 Bien

TERESA

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 26 mars 2024
Dear TERESA,Thank you for posting the review. We are happy to know that your experience was good in the hotel and your good rating about our hotel. We take serving our guests very seriously and are very pleased that we met your needs so well. We look forward to welcoming you again.Sincerely, Hotel Manager

8/10 Bien

Mandy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de kc le 21 mars 2024
thank you for staying with us .

10/10 Excellent

Schubert

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Staff was excellent!
Séjour de 2 nuits en février 2024
Réponse de Hotel Manager le 17 mars 2024
Dear Schubert,Thank you for your positive feedback! We're delighted to hear that you had an excellent experience with our staff. Your satisfaction is our top priority, and we look forward to welcoming you back for another great stay in the future. Sincerely, Hotel Manager

6/10 Satisfaisant

Nicola

Les points forts : Personnel et service
This hotel is good value for the money. The rooms are basic and have seen better days, but the beds are comfortable and the linens clean. The breakfast consists of only muffins and cereal with coffee/tea so don’t expect a real continental breakfast. Also there is no conditioner in the rooms only shampoo and soap. The staff are friendly and helpful. Good in terms of ‘bang for buck’ if you don’t mind everything being dated, which we don’t.
Séjour de 4 nuits en mars 2024
Réponse de Hotel Manager le 15 mars 2024
Dear Nicola,Thank you for sharing your feedback with us. We're glad to hear that you found our hotel to be good value for the money and that you appreciated the comfortable beds and clean linens. We apologize for any inconvenience caused by the limited breakfast options and the absence of conditioners in the rooms. Your comments are valuable to us, and we'll take them into consideration as we work to improve our amenities and offerings. We're pleased to hear that our staff provided friendly and helpful service, and we'll be sure to pass along your compliments. Thank you for choosing to stay with us, and we hope to welcome you back for another comfortable stay in the future. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.Sincerely, Hotel Manager

8/10 Bien

Paula, Regina Beach

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The property seems well taken care of. The room is tidy and clean, but lacks an alarm clock and coffee maker, both of which we would appreciate. There is a bit of road noise, but nothing too annoying.
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 12 mars 2024
Dear Paula,Thank you for your positive feedback! We're glad you found our property well-maintained and your room tidy and clean. We appreciate your suggestions regarding the alarm clock and coffee maker, and we'll consider them for future improvements. We apologize for any inconvenience caused by road noise and will look into mitigating it further.Sincerely, Hotel Manager

10/10 Excellent

Afton

Les points forts : Personnel et service
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 9 mars 2024
Dear Afton, Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 5-star rating. Your rating is very encouraging and motivating for our hotel and staff. We continuously make efforts to improve our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating will motivate us to improve our hospitality. I hope to see you again soon!!! Regards, Hotel Manager

2/10 Horrible

zhiquan

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
平台服务态度太差
Séjour de 1 nuit en février 2024
Réponse de Hotel Manager le 29 févr. 2024
Dear zhiquan,I'm sorry to hear about your negative experience with the service attitude. It's disappointing when expectations aren't met, especially regarding customer service. We will investigate and you can expect excellent customer service on your next visit. Sincerely, Hotel Manager

6/10 Satisfaisant

Ahmed

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements
Les points faibles : Infrastructures et conditions de l’hébergement
The beds were uncomfortable but the room was very clean. Could use an update like paint and new mattresses. The pool was wonderful even when its cold out its heated! If your looking for cheap its good for the night thats about it. The breakfast was only 2 kinds cereal and 2 kinds of muffins so if you want breakfast youll need to spend money at a restaurant
Séjour de 1 nuit en février 2024
Réponse de Hotel Manager le 27 févr. 2024
Dear Ahmed,Thank you for sharing your feedback with us. We're glad to hear that you found the room clean and enjoyed the heated pool. We appreciate your suggestions for updates, including new mattresses and a refreshed paint job. We'll take your comments into consideration as we strive to improve our accommodations. Regarding breakfast options, we apologize for the limited selection and will explore ways to enhance our offerings for guests' convenience. We hope to have the opportunity to welcome you back for an improved experience in the future.Sincerely, Hotel Manager

10/10 Excellent

Thomas

Séjour de 1 nuit en février 2024
Réponse de kc le 21 mars 2024
thanks for the great review

10/10 Excellent

Eric

Voyage en famille, Voyage en groupe
Les points forts : Personnel et service et équipements
I like the pool and hot tub. I also like that they have joining rooms.
Séjour de 4 nuits en février 2024
Réponse de Hotel Manager le 23 févr. 2024
Dear Eric,Thank you for your positive rating and feedback! We're glad to hear that you enjoyed our pool and hot tub amenities, as well as the availability of adjoining rooms during your stay. Providing a variety of amenities and accommodations to suit our guests' needs is important to us. We appreciate your comments and hope to welcome you back for another great stay in the future!Sincerely, Hotel Manager

6/10 Satisfaisant

Marcin

Les points forts : Personnel et service
Room smelled bad.
Séjour de 1 nuit en février 2024
Réponse de Hotel Manager le 13 févr. 2024
Dear Marcin,We apologize for the unpleasant odor in your room during your stay. Your comfort is our priority, and we regret any inconvenience caused. We will investigate this matter and take the necessary steps to address it promptly. Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with a more enjoyable experience in the future.Sincerely, Hotel Manager

8/10 Bien

Zach

Voyage d’affaires
Les points forts : Propreté et personnel et service
first room did not have a working tv but they upgraded my room and took care of me
Séjour de 1 nuit en février 2024
Réponse de Hotel Manager le 11 févr. 2024
Dear Zach,Thank you for sharing your experience. We apologize for the inconvenience with the TV in your first room but we are glad we could promptly upgrade you and ensure your comfort. Your satisfaction is important to us, and we appreciate your understanding. We hope you enjoyed the rest of your stay and we look forward to welcoming you back.Sincerely, Hotel Manager

8/10 Bien

Gary

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Restaurants walking distance
Séjour de 3 nuits en janvier 2024
Réponse de Hotel Manager le 6 févr. 2024
Dear Gary,Thank you for your feedback! We're glad to hear that you found the proximity to restaurants convenient during your stay. We appreciate your support and hope to have the opportunity to welcome you back again in the future for an even better experience!Sincerely, Hotel Manager

4/10 Médiocre

Hans

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The ceiling in the bathroom was falling in. The room smelled awful. I was hoping to get nose blind to it. Now it's burned into my nose. The bathroom door kind of closed.
Séjour de 1 nuit en février 2024
Réponse de Hotel Manager le 4 févr. 2024
Dear Hans,We sincerely apologize for the unsatisfactory condition of your room during your stay. Your comfort and satisfaction are our top priorities, and we regret that we fell short of meeting your expectations. We take your feedback seriously and will address the issues you mentioned with our maintenance and housekeeping teams to ensure improvements are made promptly. Additionally, we apologize for any inconvenience caused by the unpleasant odor and the bathroom door not closing properly. Sincerely, Hotel Manager