Extérieur

Avis sur 21C Museum Hotel St Louis

4.5 out of 5
21C Museum Hotel St Louis
1528 Locust street, St. Louis, MO

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 318 avis sur 443." "
Note des voyageurs de 8 (Bien), d’après 69 avis sur 443." "
Note des voyageurs de 6 (Satisfaisant), d’après 25 avis sur 443." "
Note des voyageurs de 4 (Médiocre), d’après 16 avis sur 443." "
Note des voyageurs de 2 (Horrible), d’après 15 avis sur 443." "

9,4/10

Propreté

9,2/10

Personnel et service

9,2/10

Équipements

9,4/10

Infrastructures et conditions de l’hébergement

9,2/10

Écoresponsabilité

Avis

10/10 Excellent

Cyrille

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice spaces . Very artsy . Shuffle board , billiard …
Séjour de 1 nuit en mars 2024
Réponse de Ryan Ebert, Director of Rooms le 8 mars 2024
We're thrilled to hear that you enjoyed our artistic and entertaining spaces, including the shuffleboard and billiards! Thank you for staying with us and taking the time to share your experience. We hope to welcome you back for another enjoyable stay in the future. If there's anything else you'd like to see or experience during your next visit, please let us know.

4/10 Médiocre

Christa

Voyage en famille
Les points forts : Propreté
Les points faibles : Personnel et service
I paid for a room a month in advance for my husbands birthday. We had cardinal baseball tickets for a night game. When we arrived there wasn’t a room available and no parking. Found a lot that we had to pay for which with the cost of the room it should be included. Had to walk to the metro as their are no shuttles available either. Called several times to see about checking in and no one would answer the phone. Was put on hold after listening to music for twenty minutes only to be told room still wasn’t available. We never got checked in until after the game which was 10:30pm. They told us we had 30 minutes to use the facilities before they closed at 11pm. When we got in the elevator to go to our room one of the workers said the reason rooms weren’t available on time was because they had a big soccer team there that checked out late. Sorry but thats not my fault and it was on my expense because I paid for that room in advance. So the only thing I got was to lay my head down to sleep. I didn’t get to eat there or enjoy the hotel. Therefore I’m not leaving a good review.
Séjour de 1 nuit en mai 2024

10/10 Excellent

megan

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bar staff was excellent
Séjour de 1 nuit en mai 2024
Réponse de Ryan Ebert, Director of Rooms le 24 mai 2024
Thank you so much for staying with us. We are so happy you enjoyed your time at 21c Museum Hotel- Please visit us again soon!

10/10 Excellent

Kristiana

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This property was a nice surprise! Its location is perfect and the staff is really friendly and helpful. I highly recommend staying here!
Séjour de 2 nuits en mai 2024
Réponse de Ryan Ebert, Director of Rooms le 24 mai 2024
Thank you for your wonderful feedback! We're delighted to hear that you had a pleasant surprise with our property and found the location perfect. It's great to know our staff made your stay enjoyable with their friendliness and helpfulness. We appreciate your recommendation and look forward to welcoming you back soon!

10/10 Excellent

Alison

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean and beautiful
Séjour de 1 nuit en mai 2024
Réponse de Ryan Ebert, Director of Rooms le 23 mai 2024
Thank you so much for staying with us. We are so happy you enjoyed your time at 21c Museum Hotel- Please visit us again soon!

4/10 Médiocre

Jessica

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
I arrived to the hotel and was told I would be called once my room was ready. So we walked over and killed time at the city museum. Nobody called but it was well past checkin time (HOURS) When we got back I asked to check in. Our room still wasn’t ready. The reception was very uncaring and was like yea sorry the people before didn’t check out until 5 and it still needs cleaned. What a joke! Especially since I had booked TWO rooms. We barely got to use the amenities which is why we booked the hotel for my sons birthday!
Séjour de 1 nuit en avril 2024
Réponse de Ryan Ebert, Director of Rooms le 23 mai 2024
We sincerely apologize for the inconvenience and disappointment you experienced during your stay. It's unacceptable that your rooms were not ready upon arrival despite being past the check-in time, and we understand how frustrating this must have been, especially for a special occasion like your son's birthday. We deeply regret that our reception team's response fell short of the caring and empathetic service we strive to provide. Your feedback is invaluable, and we will address this issue to ensure it doesn't happen again in the future. We hope you'll give us another opportunity to provide you and your family with the exceptional experience you deserve.

10/10 Excellent

Sandra

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Our stay was great! The art display and gallery make the ambiance interesting and unique. Very welcoming and nice personnel.
Séjour de 4 nuits en mai 2024
Réponse de Ryan Ebert, Director of Rooms le 23 mai 2024
Thank you for your lovely feedback! We're delighted to hear you enjoyed the unique ambiance created by our art displays and gallery. Our team takes pride in being welcoming and providing a great experience. We look forward to having you stay with us again!

10/10 Excellent

Niki

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fantastic….. Highly recommend to stay here and have an amazing experience
Séjour de 2 nuits en mai 2024
Réponse de Ryan Ebert, Director of Rooms le 23 mai 2024
Thank you for your recommendation! We're thrilled to hear you had a fantastic experience during your stay. We strive to provide amazing experiences for all our guests, and we're delighted to know we succeeded with you. We look forward to welcoming you back for another wonderful stay in the future!

10/10 Excellent

Katherina

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We loved, loved, loved this hotel! The lobby is beautiful, with the bar and the restaurant and the coffee house right on the first floor. The museum on the second floor had some pretty interesting installations. The room was so comfortable, the beds heavenly, robes and all other room amenities felt luxurious. The staff was very courteous. The lower level boasts a 75 feet pool, huge hot tub and a sauna. We stayed for two nights for ours sons graduation and I would definitely love to stay there again. 5STARS!!
Séjour de 2 nuits en mai 2024
Réponse de Ryan Ebert, Director of Rooms le 23 mai 2024
Thank you for your amazing review! We're thrilled to hear you loved the hotel and enjoyed our beautiful lobby, comfortable rooms, and luxurious amenities. It's wonderful that you found our museum installations interesting and appreciated our courteous staff. We're glad you enjoyed the pool, hot tub, and sauna as well. Congratulations on your son's graduation, and we look forward to welcoming you back for another 5-star stay!

8/10 Bien

ryan patrick

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice stay I had.
Séjour de 3 nuits en mai 2024
Réponse de Ryan Ebert, Director of Rooms le 23 mai 2024
Thank you so much for staying with us. We are so happy you enjoyed your time at 21c Museum Hotel- Please visit us again soon!

10/10 Excellent

joe

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved it. Will be back
Séjour de 2 nuits en mai 2024
Réponse de Ryan Ebert, Director of Rooms le 23 mai 2024
Thank you so much for staying with us. We are so happy you enjoyed your time at 21c Museum Hotel- Please visit us again soon!

10/10 Excellent

ERICA

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Customer Service was excellent
Séjour de 3 nuits en avril 2024
Réponse de Ryan Ebert, Director of Rooms le 23 mai 2024
Thank you so much for staying with us. We are so happy you enjoyed your time at 21c Museum Hotel- Please visit us again soon!

10/10 Excellent

Lana, Pleasant Valley

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Such a lovely, art-filled establishment with impressive top-notch dining options for breakfast, lunch, & dinner. Cozy quaint living space with an incredible selection of aromatic toiletries. Convenient valet service with competitive rates for city-street parking and delightful staff! I will definitely be staying at the 21c hotels in the future!
Séjour de 5 nuits en mars 2024
Réponse de Ryan Ebert, Director of Rooms le 23 mai 2024
Thank you for your wonderful review! We're delighted that you enjoyed our art-filled ambiance, top-notch dining options, and cozy living spaces with aromatic toiletries. It's great to know our valet service and staff met your expectations. We look forward to welcoming you back to 21c Hotels in the future!

10/10 Excellent

Dustin

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great unique place to stay
Séjour de 1 nuit en mai 2024
Réponse de Ryan Ebert, Director of Rooms le 23 mai 2024
Thank you so much for staying with us. We are so happy you enjoyed your time at 21c Museum Hotel- Please visit us again soon!

8/10 Bien

Rebecca

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en mai 2024
Réponse de Ryan Ebert, Director of Rooms le 23 mai 2024
Thank you so much for staying with us. We are so happy you enjoyed your time at 21c Museum Hotel- Please visit us again soon!

10/10 Excellent

Haja

Les points forts : Équipements
Enjoyed my stay here !
Séjour de 4 nuits en mai 2024
Réponse de Ryan Ebert, Director of Rooms le 23 mai 2024
Thank you so much for staying with us. We are so happy you enjoyed your time at 21c Museum Hotel- Please visit us again soon!

10/10 Excellent

Adam

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Ryan Ebert, Director of Rooms le 23 mai 2024
Thank you so much for staying with us. We are so happy you enjoyed your time at 21c Museum Hotel- Please visit us again soon!

10/10 Excellent

Hayley

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing!
Séjour de 1 nuit en mai 2024
Réponse de Ryan Ebert, Director of Rooms le 23 mai 2024
Thank you so much for staying with us. We are so happy you enjoyed your time at 21c Museum Hotel- Please visit us again soon!

10/10 Excellent

Teresa

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The artwork was beautiful. The rooms are incredibly comfortable and clean. Really enjoyed the bar and coffee shop.
Séjour de 2 nuits en mai 2024
Réponse de Ryan Ebert, Director of Rooms le 13 mai 2024
We're thrilled to hear that you enjoyed the beautiful artwork, comfortable and clean rooms, as well as the bar and coffee shop during your stay with us! Providing a welcoming and comfortable experience for our guests is our top priority, and we're delighted that you had a great time. Thank you for your kind words, and we look forward to welcoming you back for another wonderful stay in the future!

8/10 Bien

Jezreel

Voyage en famille, Voyage en groupe
Les points forts : Propreté et personnel et service
Just some minor things I noticed but overall an enjoyable stay. One elevator was down and the one we took took sounded unsafe. The front door attendant and valet were not friendly or helpful in that we could have used the elevator instead of stairs with all our luggage. In our rooms some dust and a spot on duvet but otherwise clean, well thought out and spacious. Food and art in the hotel are fabulous as well as atmosphere. Staff were helpful when asked.
Séjour de 2 nuits en mai 2024
Réponse de Ryan Ebert, Director of Rooms le 13 mai 2024
Thank you for sharing your feedback with us. While we're glad to hear that you had an overall enjoyable stay and appreciated the fabulous food, art, atmosphere, and helpfulness of our staff, we apologize for the inconvenience caused by the elevator issue and the lack of assistance from the front door attendant and valet. Your comments regarding the cleanliness of the rooms have been noted, and we will address them with our housekeeping team to ensure improvements are made. Your satisfaction is important to us, and we appreciate your valuable input. We hope to have the opportunity to welcome you back for a flawless experience in the future.

10/10 Excellent

Angela, Saint Louis

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Everything
Séjour de 1 nuit en mai 2024
Réponse de Ryan Ebert, Director of Rooms le 13 mai 2024
We're thrilled to hear that you had a great experience during your stay! Your satisfaction is our top priority, and we're glad that we could provide you with an enjoyable visit. Thank you for choosing our hotel, and we look forward to welcoming you back in the future!

10/10 Excellent

Odaine

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful hotel, well kept with a nice indoor pool and a wonderful restaurant
Réponse de Ryan Ebert, Director of Rooms le 13 mai 2024
Thank you for your kind words! We're delighted to hear that you enjoyed your stay at our beautiful hotel and appreciated the well-kept facilities, indoor pool, and wonderful restaurant. Providing a comfortable and enjoyable experience for our guests is our top priority, and we're thrilled that we could meet your expectations. We hope to welcome you back for another fantastic stay in the future!

4/10 Médiocre

Vincent, Schererville

Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Propreté
My room was not made up each day nor was I given new towels and wash cloths and coffee pods not renewed. In a 5 night stay room was made up twice and only one time were waste receptacles emptied. The problem was well communicated. Additional the valet parking attendant left my car open and the keys on my console overnight in an unsecured remote lot. Additionally on returning to the property on a rainy evening I wanted in my car for one of two valets to come take my car only to get out after several minutes and bring my keys to them leaving my car on the street. As the elevator doors closed I heard one valet tell the other one “They don’t pay me enough to get wet”. Really a shame. Beautiful property. Great bar and restaurant. I registered my complaints and have yet to hear from property.
Séjour de 5 nuits en mars 2024
Réponse de Ryan Ebert, Director of Rooms le 13 mai 2024
We're truly sorry to hear about the multiple issues you encountered during your recent stay with us. Providing a comfortable and hassle-free experience for our guests is our top priority, and it's disappointing to learn that we fell short of your expectations in several areas.We sincerely apologize for the lack of housekeeping services and the inconvenience with your car during valet parking. Your feedback regarding these issues has been shared with our management team, and we will take immediate steps to address them and ensure that similar incidents do not occur in the future.Additionally, we apologize for the delay in responding to your complaints. Your concerns are important to us, and we are committed to resolving them promptly. We appreciate your patience and understanding.We're glad to hear that you enjoyed our beautiful property, great bar, and restaurant despite the challenges you faced. Your feedback is invaluable to us, and we hope to have the opportunity to regain your trust and welcome you back for a much-improved experience in the future.

10/10 Excellent

Fabiola, Posen

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel was amazing! But what we did not like was the surrounding area, it did not feel safe. I would highly recommend this location and use uber to get back and forth to where you are going. The hotel was by far one of the most beautiful places I have seen. I would definitely stay here again. The pool area has so many accommodations! High recommended!
Séjour de 1 nuit en mai 2024
Réponse de Ryan Ebert, Director of Rooms le 10 mai 2024
Thank you for your feedback! We're thrilled to hear that you found our hotel amazing and that you appreciated the beauty of our facilities, especially the pool area. We understand your concerns about the surrounding area and apologize for any discomfort it may have caused. Your recommendation to use Uber for transportation is noted, and we're glad you found it helpful. We're grateful for your recommendation and would be delighted to welcome you back for another stay in the future!

10/10 Excellent

April

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Love the hotel and art. However, there were some stains on one of the curtains and decorative pillows. Besides that, it was a great place to stay.
Séjour de 2 nuits en mai 2024
Réponse de Ryan Ebert, Director of Rooms le 10 mai 2024
Thank you for your feedback! We're thrilled to hear that you loved our hotel and appreciated the art. We apologize for the stains on the curtain and decorative pillows; this falls short of our standards. Your comment has been noted, and we'll address it promptly to ensure a consistently excellent experience for our guests. We're glad you still had a great stay overall and hope to welcome you back again soon!

10/10 Excellent

Lindsay

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Ryan Ebert, Director of Rooms le 10 mai 2024
Thank you so much for staying with us. We are so happy you enjoyed your time at 21c Museum Hotel- Please visit us again soon!

8/10 Bien

laura

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A few housekeeping issues, overall the staff were very helpful and hotel awesome.
Séjour de 5 nuits en avril 2024
Réponse de Ryan Ebert, Director of Rooms le 10 mai 2024
Thank you for your feedback! We're glad to hear that you found our staff helpful and enjoyed your overall stay at our hotel. We apologize for the housekeeping issues you encountered and appreciate you bringing them to our attention. Your feedback helps us improve, and we'll address these issues to ensure a better experience for future guests. We hope to welcome you back again soon for an even better stay!

10/10 Excellent

Star

Séjour de 3 nuits en mai 2024
Réponse de Ryan Ebert, Director of Rooms le 10 mai 2024
Thank you so much for staying with us. We are so happy you enjoyed your time at 21c Museum Hotel- Please visit us again soon!

10/10 Excellent

jennifer

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de Ryan Ebert, Director of Rooms le 10 mai 2024
Thank you so much for staying with us. We are so happy you enjoyed your time at 21c Museum Hotel- Please visit us again soon!

10/10 Excellent

Hitesh

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great hotel to stay at!! Very clean and modern!!
Séjour de 3 nuits en mai 2024
Réponse de Ryan Ebert, Director of Rooms le 10 mai 2024
We're delighted to hear that you had a great stay at our hotel and found it clean and modern! Thank you for your kind words, and we hope to welcome you back again soon for another wonderful experience!

10/10 Excellent

Tara

Voyage en famille
Les points forts : Équipements
Absolutely beautiful hotel and so unique. My only complaint is the elevators are small and extremely slow. Nonetheless I will definitely recommend to others.
Séjour de 1 nuit en mai 2024
Réponse de Ryan Ebert, Director of Rooms le 10 mai 2024
Thank you for your kind words about our hotel! We're delighted to hear that you found it beautiful and unique. We apologize for any inconvenience you experienced with the elevators being small and slow. Your feedback is valuable to us, and we'll take it into consideration as we strive to improve our guests' experiences. We appreciate your recommendation and look forward to welcoming you back in the future!

2/10 Horrible

Emilie

Les points forts : Personnel et service et équipements
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
In a one night stay I could not get the room service to work, the staff didn’t notify me of my food arriving up at the front, I got stuck in the elevator for 20 minutes, and the lobby and halls were loud with people and children so I kept being woken up. The water on coffee station expired on 2/14/2024 and the white sheets had brown/orange stains on it.
Séjour de 1 nuit en mai 2024
Réponse de Ryan Ebert, Director of Rooms le 10 mai 2024
I'm truly sorry to hear about the numerous issues you encountered during your stay. Your experience does not meet our standards of service and comfort, and I apologize for the inconvenience and discomfort caused. Rest assured, your feedback has been shared with our team for immediate action and improvement. We take your concerns seriously and will work diligently to address them to ensure a better experience for our guests in the future.

10/10 Excellent

Angie

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We had an excellent stay
Séjour de 1 nuit en avril 2024
Réponse de Ryan Ebert, Director of Rooms le 10 mai 2024
We're thrilled to hear that you had an excellent stay with us! Thank you for choosing our hotel, and we hope to welcome you back for another wonderful experience in the future!

10/10 Excellent

Tara

Séjour de 1 nuit en avril 2024
Réponse de Ryan Ebert, Director of Rooms le 23 mai 2024
Thank you so much for staying with us. We are so happy you enjoyed your time at 21c Museum Hotel- Please visit us again soon!

8/10 Bien

Brian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
No parking besides valet
Séjour de 2 nuits en février 2024
Réponse de Ryan Ebert, Director of Rooms le 10 mai 2024
We appreciate your feedback regarding parking. While we offer valet parking as a convenient option, we understand that some guests may prefer self-parking. We apologize for any inconvenience this may have caused during your stay. Your comments will be taken into consideration as we continue to improve our services. Thank you for choosing our hotel, and we hope to welcome you back again soon.

10/10 Excellent

Leanne

Séjour de 2 nuits en avril 2024
Réponse de Ryan Ebert, Director of Rooms le 23 mai 2024
Thank you so much for staying with us. We are so happy you enjoyed your time at 21c Museum Hotel- Please visit us again soon!

10/10 Excellent

April, Youngsville

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property was located in a great area. Close to the arena. Convenient parking. Clean with great staff.
Séjour de 1 nuit en mars 2024
Réponse de Ryan Ebert, Director of Rooms le 10 mai 2024
We're delighted to hear that you enjoyed our property and its convenient location! Thank you for highlighting our clean facilities, convenient parking, and great staff. We strive to provide a comfortable and pleasant experience for all our guests, and we're glad to hear that we met your expectations. We hope to welcome you back again soon for another enjoyable stay!

10/10 Excellent

Tabitha

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
One of the prettiest and most exciting hotels I've stayed at. It had so many things to see and do inside, it was like a mini vacation without ever leaving the hotel.
Séjour de 1 nuit en avril 2024
Réponse de Ryan Ebert, Director of Rooms le 29 avr. 2024
We're thrilled to hear that you found our hotel to be one of the prettiest and most exciting places you've stayed at! It's fantastic that you enjoyed the variety of things to see and do inside, making it feel like a mini vacation without ever leaving the hotel. Thank you for your kind words, and we hope to welcome you back for another wonderful experience soon!

10/10 Excellent

Nancia

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Absolutely beautiful hotel with gorgeous artwork. The gym has all the equipment for a great workout, include a lap pool and sauna. Overall the hotel staff were great with the exception of one valet. Loved that the museum is open 24 hours/day. There is a cafe inside the hotel that makes great coffee and has good food. There’s also a restaurant with good food as well. The city also offers free electric vehicle transportation to downtown locations for free. Would stay here again!
Séjour de 3 nuits en avril 2024
Réponse de Ryan Ebert, Director of Rooms le 29 avr. 2024
Thank you for your glowing review! We're thrilled to hear that you found our hotel absolutely beautiful with gorgeous artwork and enjoyed our well-equipped gym, lap pool, and sauna for a great workout experience. We're glad to hear that the majority of our staff provided excellent service, although we apologize for any inconvenience caused by the one valet. It's fantastic that you loved the 24-hour museum access and enjoyed the cafe's great coffee and good food, as well as the restaurant's offerings. We're also pleased to hear about the free electric vehicle transportation provided by the city, making it convenient to explore downtown locations. We can't wait to welcome you back for another wonderful stay!

10/10 Excellent

Grant

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Ryan Ebert, Director of Rooms le 29 avr. 2024
Thank you so much for staying with us. We are so happy you enjoyed your time at 21c Museum Hotel- Please visit us again soon!

10/10 Excellent

Brandon

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Ryan Ebert, Director of Rooms le 10 mai 2024
Thank you so much for staying with us. We are so happy you enjoyed your time at 21c Museum Hotel- Please visit us again soon!

10/10 Excellent

Jorge H. Cruz

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
An excellent project to convert an old YMCA into an arts hotel. The prices are reasonable. Highly recommended
Séjour de 1 nuit en avril 2024
Réponse de Ryan Ebert, Director of Rooms le 29 avr. 2024
Thank you for your positive feedback! We're delighted to hear that you appreciated our hard work to convert the old YMCA into a museum hotel and found our prices reasonable. We're thrilled to receive your recommendation and look forward to welcoming you back in the future!

8/10 Bien

Kim

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I loved the staff and food they served there. Was a little pricey but nice surroundings and large pool and hot tub. The only thing that would be nice would a microwave in the rooms and continental breakfast would be awesome!
Séjour de 4 nuits en avril 2024
Réponse de Ryan Ebert, Director of Rooms le 29 avr. 2024
We're thrilled to hear that you loved our staff and the food served during your stay! It's great to know that you enjoyed the surroundings and amenities like the large pool and hot tub. Thank you for your feedback regarding the availability of a microwave in the rooms and the suggestion for a continental breakfast. We'll definitely take your comments into consideration as we strive to enhance our guests' experiences. We appreciate your input and hope to welcome you back for another enjoyable stay in the future!

10/10 Excellent

Tim

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful hotel. Loved all the artwork throughout the hotel. The room was perfect. Great place to get away for the weekend.
Séjour de 2 nuits en avril 2024
Réponse de Ryan Ebert, Director of Rooms le 23 avr. 2024
Thank you for your kind words! We're thrilled to hear that you found our hotel beautiful and enjoyed the artwork throughout. It's fantastic that your room was perfect for your weekend getaway. We appreciate your feedback and hope to welcome you back for another wonderful stay in the future!

10/10 Excellent

Eric

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Ryan Ebert, Director of Rooms le 29 avr. 2024
Thank you so much for staying with us. We are so happy you enjoyed your time at 21c Museum Hotel- Please visit us again soon!

10/10 Excellent

Jennie

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The museum was a great place to kill some time while waiting for friends. The coffee shop had very friendly staff and very good coffee. Every experience at Idol Wolfe was positive and inviting. My room accommodations were clean and cozy. Perfect for my needs.
Séjour de 2 nuits en avril 2024
Réponse de Ryan Ebert, Director of Rooms le 23 avr. 2024
We're delighted to hear that you enjoyed your time at our museum and that it provided a great way to pass the time while waiting for friends. It's wonderful that you found the staff at the coffee shop friendly and the coffee very good. We're thrilled that every experience at Idol Wolfe was positive and inviting for you. It's fantastic that your room accommodations were clean and cozy, meeting your needs perfectly. Thank you for your kind words, and we look forward to welcoming you back for more enjoyable experiences in the future!

10/10 Excellent

Colin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great property and room
Séjour de 1 nuit en avril 2024
Réponse de Ryan Ebert, Director of Rooms le 23 avr. 2024
Thank you so much for staying with us. We are so happy you enjoyed your time at 21c Museum Hotel- Please visit us again soon!

10/10 Excellent

Gerald

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Personable staff are obviously provided with tools necessary to deliver superior service. Enjoyed the availability of multiple dining options within the building. Was inspired by the culturally inclusive art on the gallery floor and elsewhere. The rooms are spacious and comfortable and check most every box expected from superior accommodations.
Séjour de 1 nuit en avril 2024
Réponse de Ryan Ebert, Director of Rooms le 20 avr. 2024
Thank you for your glowing feedback! We take pride in equipping our staff with the necessary tools to provide superior service, and we're delighted that you found them personable. Our multiple dining options aim to cater to diverse tastes, and we're glad you enjoyed them. It's wonderful to hear that our culturally inclusive art inspired you; we believe in celebrating diversity through our curated collections. We're thrilled that our spacious and comfortable rooms met your expectations for superior accommodations. Your satisfaction is our top priority, and we hope to welcome you back soon for another inspiring stay!

10/10 Excellent

Grace

Séjour de 2 nuits en avril 2024
Réponse de Ryan Ebert, Director of Rooms le 10 mai 2024
Thank you so much for staying with us. We are so happy you enjoyed your time at 21c Museum Hotel- Please visit us again soon!

10/10 Excellent

Konoy

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
One of the most impressive hotels I've stayed in. Engaging art, beautiful lobby and bar area. Great lounge with high quality furniture and pool table. Surprisingly well curated art gallery with multiple cool works on the entire second floor. Beautiful view of the city from our room. Delicious food and cocktails. We would make a trip back to St. Louis just to stay at 21C!
Séjour de 1 nuit en avril 2024
Réponse de Ryan Ebert, Director of Rooms le 18 avr. 2024
We're absolutely delighted to hear that your stay with us at 21c was one of the most impressive hotel experiences you've had! It's fantastic that you enjoyed our engaging art, beautiful lobby and bar area, as well as the great lounge with high-quality furniture and pool table. We're thrilled that you found our art gallery surprisingly well-curated with multiple cool works on the entire second floor, and that you had a beautiful view of the city from your room. It's also wonderful to hear that you found our food and cocktails delicious! We can't wait to welcome you back to St. Louis and to 21c for another memorable stay. Thank you for your kind words and for choosing to stay with us!