Außenbereich
Verfügbarkeit prüfen

Bewertungen von Hampton Inn St. Charles St. Peters

2.5 out of 5
Hampton Inn St. Charles St. Peters
3720 W Clay St, St. Charles, MO

Bewertungen

8.2

Sehr gut

465 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
289 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 8 - Gut" "
131 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 6 - Okay" "
68 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
47 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8.6/10

Sauberkeit

8.8/10

Personal & Service

8.0/10

Ausstattung

8.2/10

Zustand der Unterkunft

8.0/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

2/10 – Ungenügend

Myrna

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Inconvenience in checking in room. Moved to the 3rd room before acceptable. Bugs were spotted around window & light fixtures.
Aufenthalt von 2 Nächten im Mai 2024

4/10 – Schlecht

MARLENE

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
They didn't give me what I needed badly. Couldn't more around in the room Couldn't take a shower are use the bathroom.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von General Manager am 20. Mai 2024
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

10/10 – Hervorragend

Sandra

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice place to stay
Aufenthalt von 2 Nächten im Mai 2024
Antwort von General Manager am 16. Mai 2024
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

8/10 – Gut

Dale

Gut: Sauberkeit
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 16. Mai 2024
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

8/10 – Gut

Bruce

Verbesserungswürdig: Zustand der Unterkunft
Missing remote, broken toilet, phone no cord to it just sitting there, some room lights inop Called desk from cell phone, said he would take care of it, no response glad I just stayed the night, lady at the breakfast bar sweet as could be 5 stars for her
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 16. Mai 2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 – Hervorragend

Allen

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Everything
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 16. Mai 2024
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

10/10 – Hervorragend

Deborah

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It was a very nice day. It was a little bit expensive, but it was worth it.
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 10. Mai 2024
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 – Hervorragend

Theodore

Mit Haustieren gereist, Mit dem Partner gereist
Gut: Sauberkeit und Zustand der Unterkunft
We travel a lot & typically don't know where we will stop & rest & find a place last minute. This property met our expectations. Staff was friendly & accomodating of pets/service animals, which was refreshing. Breakfast was great too. I would recommend.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 7. Mai 2024
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

8/10 – Gut

Mike, Chana

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Our check-in was easy and very friendly. The room was clean and comfortable, and there are several dining options within one mile of the hotel. My only concern is the room was pretty noisy due to interstate traffic and the rooftop unit above our 4th floor room.
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 7. Mai 2024
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 – Hervorragend

Nicole

Gut: Personal & Service
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 7. Mai 2024
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 – Hervorragend

Kevin

Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 7. Mai 2024
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 – Hervorragend

ROBERT

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I was impressed with everything
Aufenthalt von 1 Nacht im Februar 2024
Antwort von General Manager am 3. Mai 2024
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

2/10 – Ungenügend

Katie

Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 20. Mai 2024
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

10/10 – Hervorragend

candi

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Na
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 30. Apr. 2024
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

6/10 – Okay

Larry

Gut: Personal & Service und Zustand der Unterkunft
Property was fine. Problem was I could hear the woman next door as if she was right in my room. Wasn't her fault. She wasn't raising her voice or doing anything inappropriate, I guess the walls were just that thin. I was in 431. Also there was no place to sit at breakfast and I have Parkinson's, so was forced to skip that. Way too overpriced for what I got. But the staff was wonderful
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 29. Apr. 2024
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

6/10 – Okay

Gary

Mit der Familie gereist
Gut: Personal & Service
Dated room. A/C wasn’t working properly. TV remote didn’t work half of the time. USB charger didn’t work.
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 29. Apr. 2024
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

6/10 – Okay

Keith

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 29. Apr. 2024
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

8/10 – Gut

John

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice property. Beginning to show some age. Overall…satisfied.
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 29. Apr. 2024
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

8/10 – Gut

Virginia

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
No issues with our stay.
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 15. Apr. 2024
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, General Manager

10/10 – Hervorragend

Brenda

Gut: Ausstattung
Awesome
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 10. Apr. 2024
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, General Manager

10/10 – Hervorragend

Tina, Woodinville

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was great.
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 10. Apr. 2024
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, General Manager

8/10 – Gut

Sandra

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Pretty reasonably priced
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 15. Apr. 2024
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, General Manager

6/10 – Okay

nandakumar

Geschäftlich gereist, Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Ausstattung
Bathroom door needs a lock Toilet won’t flush well
Aufenthalt von 3 Nächten im März 2024
Antwort von General Manager am 10. Apr. 2024
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, General Manager

4/10 – Schlecht

Joshua, Belleville

Mit einer Gruppe gereist
Verbesserungswürdig: Zustand der Unterkunft
Tired facility, needs a refresh. Doesn't compare to most other Hampton properties. Staff, while courteous, had difficulty managing the reservetion details and double charged my card.
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 27. März 2024
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, General Manager

2/10 – Ungenügend

Laura

Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 15. Apr. 2024
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, General Manager

8/10 – Gut

Diana

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Room was nice. lots of restaurants across the highway 1 mile away. Expected better internet for the price of this hotel. Lack of ease as to how to upgrade to work quality internet. Nightmare disconnects when trying to work from the room using a teams meeting disconnected repeatedly. I didnt think i would need to call ahead about this matter. Manager was unreachable about this issue. Could have had instructions in the room if you need to work from your room. I just assumed that for the price of this room this was not going to be a problem. i inquired about it the night before my meeting and got no help or instructions.
Aufenthalt von 2 Nächten im März 2024
Antwort von General Manager am 18. März 2024
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

4/10 – Schlecht

Jonathan

Geschäftlich gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
The carpet in the hotel room appeared it wasn't vacuumed in days. My socks were dirty after walking around in my room. There were many long hairs in the bathroom and embedded in the towels. The shower drain took a long time to drain and I couldn't finish the shower without the bathtub filling up with water.
Antwort von General Manager am 18. März 2024
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

2/10 – Ungenügend

Adam

Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 10. Apr. 2024
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, General Manager

10/10 – Hervorragend

Gregory

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Property was clean& parking was great check in was smooth & checkout was excellent
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 4. März 2024
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, General Manager

8/10 – Gut

Layton, Acworth

Mit Haustieren gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Safe, clean and convenient location
Aufenthalt von 2 Nächten im Februar 2024
Antwort von General Manager am 4. März 2024
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, General Manager

10/10 – Hervorragend

Regina

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Clean, nice breakfast. Good for 1 night passing through.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von General Manager am 23. Feb. 2024
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, General Manager

10/10 – Hervorragend

Gregory

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything from check in to my stay there& check out was great& breakfast was good& ladies working in breakfast area was excellent.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von General Manager am 20. Feb. 2024
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, General Manager

8/10 – Gut

Megan

Mit der Familie gereist
Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Februar 2024
Antwort von General Manager am 20. Feb. 2024
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, General Manager

4/10 – Schlecht

Daniel

Geschäftlich gereist, Mit der Familie gereist
Verbesserungswürdig: Personal & Service
Really very poor management. Really no one in charge. Check in...there were those that wanted a refund. Others were on wait b/c no cleaned rooms, including us. Now in their defense...they had been full the night before and some of Housekeeping did not show up. The two ladies in the Breakfast area should have retired at least five years ago. Old!!! Need fresh energy! Plus, I heard out of this...out of that! Maintenance in the rooms is needed...simple fixes like taking a screw driver and fix loose screws. Toilet seat loose; Faucet loose; Hanging hook loose; Towel holder loose; Really the place has good bones and just plain needs a manager with a bit of energy...and power.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von General Manager am 19. Feb. 2024
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, General Manager

2/10 – Ungenügend

Daniel

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Did not honor my Expedia booking when I went to check-in. Said they had no availability. No other explanation was given. Would never book at this Hampton Inn and may never book at any Hampton Inn in the future.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von General Manager am 19. Feb. 2024
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, General Manager

4/10 – Schlecht

Nancy

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Disappointing stay
We arrived at 7 PM and we had no room ready for us. I reserved a two queen bedroom and was given a one queen bed with a rollout bed are comforter had a burn hole in it. Our toilet was clogged and the lights in the room did not all work.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von General Manager am 19. Feb. 2024
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, General Manager

10/10 – Hervorragend

Marilyn

Aufenthalt von 1 Nacht im Februar 2024
Antwort von General Manager am 25. März 2024
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, General Manager

10/10 – Hervorragend

Charles

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We enjoyed our stay very much no issues at all.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von General Manager am 10. Feb. 2024
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, General Manager

8/10 – Gut

Timothy

Gut: Personal & Service
Verbesserungswürdig: Komfort des Zimmers
Room was dirty stuff on floor and bed was not comfortable.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von General Manager am 10. Feb. 2024
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, General Manager

6/10 – Okay

Richard

Geschäftlich gereist, Mit der Familie gereist
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
We picked this hotel because it had a hot tub, but when we checked in we were tild that the hot tub has been down for some time now and dont know when it would be fixed. I wish the website stated that because we wouldve never stayed there. When we arrived they assigned us to a dirty room but it was fixed without an issue. For being a hotel by hilton, it felt more of a motel then a hotel. Staff was nice and friendly just the property was not what we expected.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von General Manager am 8. Feb. 2024
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, General Manager

6/10 – Okay

Shannon

Mit der Familie gereist
Needs some deep cleaning and better repairs
Antwort von General Manager am 1. Feb. 2024
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, General Manager

6/10 – Okay

Brandon

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von General Manager am 31. Jan. 2024
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, General Manager

10/10 – Hervorragend

Alice

Great place! Clean and up to date!
Aufenthalt von 1 Nacht im Januar 2024
Antwort von General Manager am 29. Jan. 2024
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, General Manager

2/10 – Ungenügend

Ronald

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
No hot water or conditioner in shower. Air conditioner filters were clogged. Teenage girls running around at 2 am
Aufenthalt von 1 Nacht im Januar 2024
Antwort von General Manager am 29. Jan. 2024
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, General Manager

6/10 – Okay

James

Aufenthalt von 1 Nacht im Januar 2024
Antwort von General Manager am 27. Jan. 2024
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, General Manager

8/10 – Gut

Cory

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Januar 2024
Antwort von General Manager am 23. Jan. 2024
Dear Valued Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, General Manager

6/10 – Okay

Carl

Gut: Personal & Service
Needs to be refurbished. Shower control was stiff and didn’t shut off on first try. Toilet required multiple flushes to dispose of all waste. High fan setting on thermostat did not work.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von General Manager am 23. Jan. 2024
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, General Manager

10/10 – Hervorragend

Gregory

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything was excellent
Aufenthalt von 1 Nacht im Januar 2024
Antwort von General Manager am 15. Jan. 2024
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, General Manager

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von General Manager am 8. Jan. 2024
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, General Manager