Chers hôtes,Nous vous remercions beaucoup pour votre feedback! Nous sommes ravis que vous ayez passé un agréable séjour chez nous et espérons vous accueillir à nouveau à St. Moritz bientôtèAvec nos meilleures salutations,votre équipe du Reine Victoria

Dear Guest Thank you very much for your feedback. Best wishes, your hotel Laudinella team

Estimada mariana Millan,Gracias por su visita y sus amables palabras. Es un orgullo saber que hemos logrado hacerle disfrutar de una magnífica estancia. Procuramos mantener tanto la belleza exterior como interior de nuestro hotel. Cuidamos mucho todas las instalaciones para procurar ofrecer las mejores condiciones y prestar un servicio de calidad a nuestros huéspedes. Las habitaciones están remodeladas, son muy elegantes, grandes, están muy bien equipadas y son muy acogedoras. Sin duda que nuestros huéspedes se sentirán muy cómodos y lograrán disfrutar de los magníficos paisajes que nos rodean.Le agradecemos su recomendación y esperamos volver a verla muy bien.Saludos cordiales,

Dear tommy, Many thanks for your rating with top marks! We are thrilled that you thoroughly enjoyed your stay with us and hope to welcome you again to St. Moritz soon! Best regards,

Dear Millard, Thank you very much for your top rating! We are delighted that you were satisfied in all aspects of your stay and hope to be able to welcome you again soon! Best regards,

Estimado Juan,Muchas gracias por su visita y por esta fantástica recomendación. Nos place saber que ha disfrutado de un agradable momento en nuestro hotel y que ha podido aprovechar todas nuestras instalaciones y servicios.La localización es maravillosa ya que el Hotel Reine Victoria está rodeado de unos paisajes deslumbrantes. Además, el ambiente también es muy ameno y tranquilo.Las habitaciones son amplias, elegantes, decoradas en estilo art-nouveau clásico de finales del siglo XIX, y están equipadas con todo lo necesario para una estancia placentera. Al igual que nuestro restaurante, dónde nuestros huéspedes podrán degustar y deleitarse con nuestra cocina casera y tradicional.Gracias también por destacar el servicio de nuestros colaboradores. Siempre con mucha amabilidad y simpatia, hacen lo imposible para que nuestros huéspedes aprovechen al máximo su estancia.Tenemos mucho orgullo en nuestro SPA. Son muchas las personas que nos visitan para disfrutar de todo lo que ofrecemos, tanto por las instalaciones como por la localización. Sin duda, para los amantes de este tipo de tratamientos y turismo, este es un local ideal.Gracias por esta recomendación tan detallada que, sin duda, es una fabulosa tarjeta de presentación de nuestro hotel. Esperamos volver a verlo muy pronto.Saludos cordiales,

Dear Camilo, Thank you very much for your top rating! We are delighted that you were satisfied in all aspects of your stay and hope to be able to welcome you again soon! Best regards,

Dear Sergiu,Thank you for taking the time to leave a review of Hotel Reine Victoria.We're so very pleased to hear that you found our hotel to be a charming and welcoming one. Our goal is for Hotel Reine Victoria to be a place of both warmth and elegance, with its artfully decorated ceilings, high mirrors, and tidy, comfortable rooms. And of course, Engadine hospitality is a cornerstone of our philosophy. We would love to welcome you back very soon - perhaps to explore even more of what our hotel has to offer, such as the Ovaverva sports center, with its wonderful spa. Thank you again for choosing Hotel Reine Victoria, and we look forward to welcoming you back soon.Kind regards,

Dear Rayan,Thank you for choosing to stay at our hotel during your trip to St. Moritz.Whilst some of our rooms have been more recently renovated than others, all of our rooms are well-maintained and in keeping with the magnificent and special aura that exudes from all areas of our hotel. Furthermore, our rooms are equipped with modern amenities to ensure our guests are comfortable and feel at home throughout their stay, whilst our team are on hand to answer any questions you have and accommodate requests where possible.We are pleased that you had a largely positive experience with us, and it is our hope to welcome you back to our hotel in the future.Kind regards,

Dear Laura,Thank you so much for your positive comments about Hotel Reine Victoria. We so appreciate you taking the time to share your thoughts with us.At Hotel Reine Victoria, it is a joy to offer a unique experience that blends the grandeur of a historic building with modern comfort. We are delighted to hear that you enjoyed the cleanliness, exceptional service from our staff, and the beautiful property itself. Engadine hospitality has been a cornerstone of our service since the very beginning, and we're always please to hear that our team lives up to that tradition with consistency and care. Additionally, we're glad you appreciated our facilities. We love being able to offer our guests access to the spa, skiing facilities, and much more - so it always means a lot to know they're enhancing our guests' experiences.We hope to welcome you back to Hotel Reine Victoria again soon. Thank you again for your wonderful review.Kind regards,

Dear Gerardo,Thank you for staying at Hotel Reine Victoria during your trip to St. Moritz.It is pleasing to know that you were happy with the service you received from our staff. All of our team members work hard to ensure they deliver service with warmth and attentiveness that helps our guests to feel welcome and at home from the moment they arrive, and are always willing to accommodate guest requests where possible.We are also glad to see that you enjoyed the facilities available to you at Hotel Reine Victoria. Our rooms are well-equipped with a range of modern amenities to ensure our guests can feel comfortable knowing they have everything they will need during their stay, whilst our wider hotel includes a number of other facilities, such as our wide range of restaurants and bars.It is our hope to see you again at Hotel Reine Victoria in the future, and we look forward to welcoming you back once more. Kind regards,

Dear Jordan, Simi Valley,We're thrilled to hear that you had a magical experience during your stay with us at Hotel Reine Victoria.Thank you for your kind words about our cleanliness, staff, and amenities. We strive to offer a unique Art Nouveau hotel-experience in beautiful St. Moritz, where guests can relax and enjoy.We hope to have the pleasure of hosting you again for another memorable stay in the future.Kind regards,

Dear Morimichi,Thank you very much for your top rating! We are delighted that we were able to convince you in all respects and hope to welcome you again soon! Best regards

Guten Tag Violeta,Danke, dass Sie sich Zeit für diese kurze Rückmeldung genommen haben. Es tut uns jedoch sehr leid zu hören, dass Ihr Besuch bei uns nicht Ihren Erwartungen entsprochen hat. Leider können wir Ihrer Bewertung, vor allem zum Service, nicht entnehmen, was genau zu Ihrem Urteil geführt hat und wir sind immer offen für Verbesserungsvorschläge.Wir können Ihnen auf jeden Fall versichern, dass wir laufend in unser Haus investieren und es würde uns daher sehr freuen, wenn Sie uns eine weitere Gelegenheit geben würden, Ihnen zu zeigen, dass wir Ihre Kritik ernst nehmen und alles daran setzen, Ihren nächsten Aufenthalt zu einem angenehmen Erlebnis zu machen.Herzliche Grüsse,

Dear Vojtech,Thank you for choosing to stay at Hotel Reine Victoria during your time in St. Moritz.We are delighted to see that you had a positive experience with us. Hotel Reine Victoria provides a magnificent and luxurious setting for guests, with the stucco ceilings, high mirrors, and the many chandeliers creating a royal-like ambience, whilst the carefully selected furniture and amenities in our rooms ensure guests are comfortable and at ease throughout their stay. Our hotel is located close-by to both the town and the slopes, making it convenient for all guests whatever they're doing in St. Moritz, and our services provided ensure our guests have a range of sporting and health and wellness activities to enjoy should they wish to.It is our hope to welcome you back to Hotel Reine Victoria again in the future.Kind regards,

Dear Karen,Thank you for choosing to stay at Hotel Reine Victoria and taking the time to leave a review.We are delighted to see that you enjoyed the appearance of our hotel. Hotel Reine Victoria is an architectural gem. The special aura of the building is immediately conveyed to guests through the artfully decorated stucco ceilings, high mirrors, a light-flooded atrium, and the many chandeliers.It is also wonderful to read that you were happy with the service you received from our staff and found everyone to be friendly. Now as before, Engadine hospitality is a top priority at the Hotel Reine Victoria, and our team are dedicated to delivering attentive and professional service that makes our guests' experiences smooth and enjoyable.We hope to see you again in the future and look forward to welcoming you back once more.Kind regards,

Dear Hyden,Thank you for staying at Hotel Reine Victoria during your time in St. Moritz.It is pleasing to read that you enjoyed the service you received from our team at Hotel Reine Victoria, and we are glad that your surprise for your fiancée went to plan. Our staff are committed to ensuring our guests have the most enjoyable, memorable, and smooth experiences possible, and deliver service with warmth and attentiveness in order to do this. Guest requests are accommodated wherever possible, and our team members are always willing to answer questions about the hotel or the area.We hope to see you again at Hotel Reine Victoria in the future. Consider us next time you're in St. Moritz.Kind regards,

Prezado André,Agradecemos a sua visita e o seu comentário. É graças ao feedback dos nossos hóspedes que conseguimos melhorar e continuar a prestar um bom serviço.Localizado numa zona muito pintoresca e com grande beleza, no Hotel Reine Victoria irá gozar de uma fantástica estadia. Contamos com excelentes instalações, com espaços muito bem organizados e limpos. Ainda, poderão desfrutar das inúmeras comodidades que temos ao dispor de quem nos visita.Apostamos num pequeno-almoço equilibrado, variado e completo, sempre com produtos frescos, caseiros e de grande qualidade. Ainda bem que gostou.Temos quartos que dispõem de banheira e outros de duche. Talvez numa próxima visita possa optar por outro quarto com as características que mais gosta.Obrigada pela sua recomendação e esperamos que até breve.Cordialmente,

Dear Daquan,Thank you for staying at Hotel Reine Victoria.We are pleased to see that you had an enjoyable experience with us. Hotel Reine Victoria is artfully decorated with stucco ceilings, high mirrors, a light-flooded atrium and around 50 chandeliers to create an extraordinary atmosphere within this magnificent building. We offer rooms in a range of different categories so that guests can select the category that best suits their needs, and there are plenty of memorable experiences to be enjoyed during a stay here. Our guests receive free admission to the Ovaverva sports center with its indoor pool and spa, whilst the hotel also features a ski storage room and offers a ski equipment hire.We hope to see you again at Hotel Reine Victoria in the future.Kind regards,

Dear Hadiel,Your review is so encouraging to hear. Thank you for sharing your thoughts on your stay at Hotel Reine Victoria.Our aim is for our hotel to not just be a place to stay; it's designed to be a gateway to a world of possibilities. We're thrilled that you enjoyed the perks of our amenities, and we hope you got to make use of the best of them (for example, our spa). Thank you for letting us know that the cleanliness, staff and service, amenities, and overall property conditions met your taste. As you continue to explore our surrounds, including the cross-country skiing tracks and picturesque trails surrounding our premises, we eagerly await the opportunity to host you again. Kind regards,

Dear Hermann Josef,We greatly appreciate you taking the time to share your positive impressions of your stay at Hotel Reine Victoria. Thank you for doing so. Maintaining a high level of cleanliness is a top priority for us, and we are thrilled that you found our standards met your expectations. Our dedicated staff takes pride in delivering exceptional service, and we're pleased to hear that their efforts enhanced your stay. The favorable comments about our property conditions and facilities are also truly appreciated. Being located just opposite the Ovaverva sports center is a unique advantage, offering guests complimentary access to the indoor pool and spa – a feature we believe adds a special touch to the overall experience.Thank you for choosing Hotel Reine Victoria, and we eagerly anticipate the opportunity to welcome you back for another cozy, comfortable, and outdoorsy stay in the future.Kind regards,

Guten Tag Carmine D'Agrosa,Vielen herzlichen Dank für Ihre grossartige Bewertung unseres Hotels Reine Victoria. Es freut uns ausserordentlich zu hören, dass Sie sich bei uns wohlgefühlt haben und dass sowohl der Komfort als auch der Service Ihre Erwartungen erfüllen konnten.Die Sauberkeit unseres Hauses sowie die Hilfsbereitschaft unseres Teams sind für uns von höchster Priorität, und es ist schön zu erfahren, dass diese Aspekte zu einem positiven Gesamteindruck beigetragen haben. Es war uns eine Freude, Sie als unsere Gäste zu haben, und wir hoffen, Sie bald wieder bei uns begrüssen zu dürfen. Herzliche Grüsse,

Dear Tamara,Thank you for choosing to stay at Hotel Reine Victoria during your time in St. Moritz.We are pleased to see that you enjoyed the facilities available to our guests. Our hotel features exciting facilities such as a ski storage room and a ski equipment hire, as well as providing free access to the Ovaverva sports center.It is also great to hear that you felt comfortable in your room. All of our rooms are carefully designed and decorated to provide a relaxing atmosphere for our guests, and are equipped with a spacious bathroom, so that our guests can feel at ease and have everything they need.We hope to see you again at Hotel Reine Victoria and look forward to welcoming you back in the future.Kind regards,

Dear Carmine,We thank you for your excellent review and are delighted that you found your stay outstanding. It is our top priority to ensure that our guests feel comfortable and enjoy a pleasant stay with us. It would be our pleasure to welcome you back to our Hotel Reine Victoria in the future to offer you another great experience. Kind regards,

Guten Tag Bruno, Wir danken Ihnen für Ihre ausgezeichnete Bewertung und freuen uns, dass Sie Ihren Aufenthalt als hervorragend empfunden haben. Es ist unser oberstes Ziel, dass sich unsere Gäste bei uns wohlfühlen und einen angenehmen Aufenthalt geniessen können. Es wäre uns eine Freude, Sie in Zukunft wieder in unserem Hotel Reine Victoria begrüssen zu dürfen, um Ihnen eine weitere grossartige Erfahrung zu bieten. Herzliche Grüsse,

Dear Marixa,Thank you for choosing to stay at Hotel Reine Victoria and for taking the time to leave a review. We are pleased to read that you had an amazing stay and will be happy to pass on your compliments to Johnny.It is great to read you appreciate having a ski rental service on-site. Our service is convenient and competent so that our guests make the most of their time up on the slopes, and we offer a wide range of different skis, ski boots, poles, helmets, and everything else our guests need.It is also wonderful to see that you enjoyed the beauty of Hotel Reine Victoria. Our rooms are flooded with natural light during the day, whilst the building's special aura is immediately conveyed to guests by the stucco ceilings, high mirrors and chandeliers, to provide them with an unforgettable experience.We hope to see you again at Hotel Reine Victoria in the future and look forward to welcoming you back once more.Best regards,

Dear Patrick,Thank you for choosing to stay at Hotel Reine Victoria during your time in St. Moritz.We are pleased to see that you enjoyed the service you received from our staff. All of our team are dedicated to providing attentive and professional service that helps our guests feel catered to from the moment they arrive, and are always willing to accommodate guest requests where possible to do so.It is also good to know that you enjoyed the facilities at Hotel Reine Victoria. As well as beautifully designed rooms with carefully selected furniture, our guests have access to our wellness area which includes an indoor swimming pool and spa with sauna, as well as our skiing service and outdoor parking spaces. We have you covered with everything you might need or desire during your stay.We hope to see you again at Hotel Reine Victoria and look forward to welcoming you back once more.Best regards,

Gentile Ingrid,La ringraziamo per aver scelto di soggiornare nel nostro Hotel Reine Victoria a St. MoritzSiamo lieti di saper che la camera da lei scelta sia andata oltre le sue aspettative, grazie alle dimensioni e i servizi offerti. L'eleganza del nostro edificio viene immediatamente trasmesso dai soffitti in stucco, dagli alti specchi e dai 47 lampadari, le sale comuni e il luminoso atrio al 1 piano fanno il resto. Pulizia e ordine fanno parte dei nostri valori perché conosciamo l'importanza di trovare un posto accogliente quando si è fuori casa. Inoltre il nostro personale si dedica alla cura dei nostri ospiti con gentilezza e professionalità assicurandosi di creare esperienze indimenticabili prestando attenzione ai dettagli, per questo siamo lieti di sapere che lei abbia apprezzato il nostro staff durante la sua visita. Il nuovo Vic's Bar vi invita a gustare cocktail, snack e tè o caffè, e fare colazione in modo elegante e confortevole in un ambiente classico.Speriamo di rivederla presto nel nostro hotel per poterle offrire un'altra esperienza unica durante la sua prossima visita a St. Moritz.Distinti saluti,

Dear Shahe,Thank you very much for awarding us top marks! We are delighted that you enjoyed your stay with us so much and hope to welcome you back to St. Moritz soon!Kind regards,

Dear Tim,Many thanks for your 5* review on your stay! We are thrilled that you enjoyed your holiday at our hotel and would be delighted to welcome you back soon!Kind regards,

Dear Patricia,We are thrilled to receive your positive feedback about your stay at Hotel Reine Victoria. Maintaining a clean and welcoming environment for our guests is a top priority, and our staff is dedicated to providing excellent service. We take pride in the quality of our facilities, and it's wonderful to hear that you enjoyed your experience. We truly appreciate your support and hope to have the pleasure of serving you again in the future. Thank you for choosing us.Best regards,

Dear ruby,We're thrilled to hear about your great stay with us at Hotel Reine Victoria.Your positive feedback regarding our property and our team is greatly appreciated. Situated in one of the most beautiful mountain regions in Switzerland, our team is committed to providing the highest level of service, and maintaining a comfortable environment for our guests is a top priority. Your kind words motivate us to continue delivering exceptional experiences. Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable visit in the future.Best regards,

Dear Victor,We thank you very much for your top feedback with full points! We are delighted that you enjoyed your stay with us so much and hope to welcome you back to St. Moritz soon!Kind regards,

Dear guests,Thank you very much for your kind review! We are delighted that you enjoyed your stay with us so much and hope to welcome you back to St. Moritz soon!Kind regards,Your hotel Reine Victoria team

Dear guests,Thank you for your review on your stay at the hotel Reine Victoria. We are sorry to read that you were disappointed with your stay. Honest feedback from our guests is important to us, as is constant improvement in our performance. Unfortunately, your review with only points and not further info leaves us in the dark as to where we can improve. We would therefore be grateful if you could give us some details on which areas we did not meet your expectations. Thank you for your efforts.Kind regards,Your hotel Reine Victoria team

Dear Christopher,We thank you very much for your nice feedback and many compliments! We are delighted that you enjoyed all aspects of your stay and hope to welcome you back to St. Moritz soon!Kind regards,Your hotel Reine Victoria team