Hôtel près de Station de Ski Tanne no Mori Okojo, Yamanouchi, Yamanouchi

« The helpfulness and customer services are top notch! Staff was willing to help in any shape and form and were very kind. The room we stayed was spacious, and had everything we needed. Breakfast and dinner were lovely (buffet) with different options between Japanese meals vs western style meal. Burger bar at the entrance is also an option as well. The hotel is next to the ski area so it is very convenient. Great hotel overall »

« The staff were excellent, kind and helpful. Excellent location, on snow, clean rooms and onsen. Restaurant options good. Felt very homely. Thank you. »

« Extremely friendly staff. Rooms have what you need. Very clean. I love the fire pit!! »

« ２階にある共同コーナーにビリヤードがあり楽しめました　コーヒー（とても美味しかった）も常時飲み放題で快適に過ごせました　建物は古いですが若いスタッフの方々が丁寧な対応で３泊とも楽しく過ごせました　ありがとうございました »

« 全て満足です »

« Staff was friendly and working hard. Room was clean, comfortable and nicely updated… but they’re fighting an uphill battle against an aging run down building with apparently a long-broken elevator for 6 floors. Great price on difficult to find lodging in the area. »

« Staff was super friendly. They took us to the ski gear rental shop and back again to return the stuff. Their English was ok, enough to explain what buses to take, recommend pistes, etc. We even received a small gift when leaving. I recommend reserving the 3 meal course. »

« 熊避けに看板犬と散歩ができました！ お店の方もすごく気さくで良かったです！ ご飯はボリュームが凄かった！ »

« I liked how traditional and authentic it is. We stayed in jan26 and the staff are amazing Totally recommend »

« We were here for a couple of days and had a wonderful stay! The place is kept clean, and it sits right by the ski hill. Nothing beats a soak in the hot public bath after a day of skiing. Also loved the breakfast and dinner! The gem though was the staff, who were incredibly friendly and went out of the way to help us. »

« The snow monkeys were within walking distance. The rooms were large, and the views were beautiful. Communication with staff is complicated. »

« お部屋にトイレがない、は古い建物でしょうが、全体的に隅々まで、よくお掃除されているようで気持ち良く過ごせました。 近くの池のホタルも華麗でした。 »

« 早朝８時に到着で部屋を紹介してれ、アリーチェックアウトも充実し、利用する人にとって便利でした。 »

« Staff was friendly and helpful. The room was very nice and clean. »

« Une seule personne parle anglais. C'est difficile de se faire comprendre. Les jeux comme ping pong et babyfoot sont abîmés. Le onsen côté homme manque d'entretien. Cela paraît sale. Le petit déj offert le matin est typiquement japonais mais cela n'est pas très appétissant pour des non japonais. La chambre style japonais était agréable. Nous avons bien dormi sur les futons à quatre. »

« Great stay, 10/10 will do again. The staff was particularly accommodating when we needed to make arrange to leave sooner than we originally intended. Extremely grateful. »

« While I was there, only one member of staff was manning the front desk as well undertaking other responsibilities around the hotel, but a phone was left at the front desk so you could call when you needed assistance. The accommodations were clean and comfortable and enjoyed the retro-feel. The free drinks and snacks in the lounge area were a nice touch and I loved the outdoor Onsen. »

« Parfait. L’hébergement est très bien équipé et le personnel nous a agréablement reçu. Nous reviendrons sans hésitation. »

« Room was massive, double the size of any room we have stayed in in Japan. Pillows had both Western and traditional Japan options. Fiona was encompassed in a fitted sheet (never seen this before) but kept us all warm even when it was sub 0 outside. Room had access to outdoor area, exclusive to the room, which had table and chairs. As it was an insensitive, there was only a toilet in the room - all showering had to be done downstairs in the onsen. Onsen was boiling hot - too hot for most of our...