Restaurant
Vérifier la disponibilité

Avis sur Americas Best Value Inn Stephenville

2 out of 5
Americas Best Value Inn Stephenville
1625 W South Loop, Stephenville, TX

Avis

6,6
Note des voyageurs de 10 (Excellent), d’après 77 avis sur 403." "
Note des voyageurs de 8 (Bien), d’après 119 avis sur 403." "
Note des voyageurs de 6 (Satisfaisant), d’après 91 avis sur 403." "
Note des voyageurs de 4 (Médiocre), d’après 53 avis sur 403." "
Note des voyageurs de 2 (Horrible), d’après 63 avis sur 403." "

6,8/10

Propreté

7,4/10

Personnel et service

5,4/10

Équipements

6,2/10

Infrastructures et conditions de l’hébergement

5,4/10

Écoresponsabilité

Avis

10/10 Excellent

Alain D, Paris, France

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very comfortable and well kept. Recommended.
Very nice and well kept place. As we had problems finding directions to a restaurant we wanted to go to, the lady at the reception went out of her way to help us, calling the place and then directing us to another place as the first one turned out to be too far.

4/10 Médiocre

Joseph

Voyage en couple
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
I hotel is in poor shape, the door safety latch had half of it missing, the door to the room was bent, the swimming pool was not open nor did it appear it would be anytime soon as if had algae growing in it. The website said free breakfast, there was none. The hotel overall looks rundown
Séjour de 3 nuits en juin 2022
Réponse de Guest Relations le 16 juin 2022
Dear Joseph, It's unfortunate to hear that you didn't have a great time with us and we apologize for any concerns over the upkeep of the property. We'll be sure to have our team members look into your concerns as soon as possible and have them make changes where necessary. Despite this, we know that we can do better and we hope you'll join us again soon.

2/10 Horrible

Voyageur vérifié

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Absolutely filthy and run down! It was Memorial Day weekend so there wasn’t much to choose from, but I’d probably slept better if I had slept in my vehicle. Maids didn’t speak English so there was no communicating to tell them what we needed. Furniture was beaten up, stains on chairs, carpet completely ripped up in front of the door, and very filthy. I wouldn’t take my shoes off in the room! If businesses would clean these rooms like they cared about Covid, it sure would have been nice. Save your money, just sleep in your car!
Séjour de 1 nuit en mai 2022
Réponse de Guest Relations le 15 juin 2022
Dear Kristin, Thank you so much for sharing your thoughts. We want to sincerely apologize for your experience at our property. While our goal is to provide clean, comfortable accommodations, it appears we have some work to do. The issues regarding your room and housekeeping will be promptly discussed with our team. Constructive feedback like yours is always appreciated, and we thank you for helping us improve.

2/10 Horrible

Shannon

Séjour de 1 nuit en mai 2022
Réponse de Mike le 30 mai 2022
Thank you for staying with us, we make improvement on it.

10/10 Excellent

Beverly

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay
Had a great stay, the bed was very comfortable, it was quiet. Nice to have a small couch in room. No breakfast, but handy restaurant nearby.
Séjour de 1 nuit en mai 2022

8/10 Bien

Jeree

Voyage en couple
Les points forts : Personnel et service
The property was a nice place to rest my weary head after a day in the heat.
Séjour de 1 nuit en mai 2022

6/10 Satisfaisant

Cash

Voyage en famille
Les points forts : Personnel et service
Friendly staff, clean and Nextdoor to excellent restaurant. Phone in room not physically connected to service. Reasonable rates. Would stay again.
Séjour de 1 nuit en mai 2022

8/10 Bien

jamie

Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was a nice stay for the price
Séjour de 1 nuit en mai 2022

6/10 Satisfaisant

Glenn

Les points forts : Personnel et service
Bath tub controls badly need repair. Bed was improperly made(sheet, then blanket, then sheet).
Séjour de 1 nuit en mai 2022
Réponse de Mike le 16 mai 2022
Thank you for staying with us, we make improvement on it.

6/10 Satisfaisant

Lucio

Voyage en famille
Les points forts : Personnel et service et confort de la chambre
Nice but old
Stay was nice. The facility is old and needs updating but the owners appear to be doing their best.
Séjour de 1 nuit en mai 2022
Réponse de Mike le 16 mai 2022
Thank you for staying with us, we make improvement on it.

8/10 Bien

Janice

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en mai 2022
Réponse de Mike le 14 mai 2022
Thank you for staying with us.

6/10 Satisfaisant

Jill

Voyage en famille
The room was nothing like the pictures or descriptions. There was no breakfast offered like it said. There were burn holes in the sheets. It smelled of cigarettes. We will never stay there again.
Séjour de 2 nuits en mai 2022
Réponse de Mike le 9 mai 2022
Thank you for staying with us, we will make improvement on it.

4/10 Médiocre

Janet

Voyage en famille
Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Very old Hotel. Told I did not have a reservation and had to show my confirmation number and name. Late getting in room. Floors not clean. Handicapped shower was moldy. No air on in the room and was 85 degrees in the room.
Séjour de 1 nuit en mai 2022
Réponse de Mike le 9 mai 2022
Thank you for staying with us, we will make improvement on it.

8/10 Bien

Terrance

Voyage avec des animaux de compagnie, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Older but clean, had a restful time here.
Séjour de 1 nuit en avril 2022
Réponse de Mike le 26 avr. 2022
Thank you for your business.

6/10 Satisfaisant

Kevin

Séjour de 1 nuit en avril 2022
Réponse de Mike le 24 avr. 2022
Thank you for staying with us, we will make improvement on it.

2/10 Horrible

Ashley Cantu

Voyage en famille, Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I didn’t stay cause this place was unsafe had broken down vehicles and people drinking and smoking all over and just down right nasty
Séjour de 1 nuit en avril 2022
Réponse de Mike le 9 mai 2022
Yes one of our mutual guest vehicles broken down cause flat tire, we have city worker at property they have good time on week end there room are other said you just see the parking lot and decided not safe and left. we have many other family stayed on same week end.

4/10 Médiocre

Dan

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en avril 2022
Réponse de Mike le 15 avr. 2022
Thank you for staying with us, we are working on improvement on it.

4/10 Médiocre

Jaime

Les points forts : Personnel et service
Les points faibles : Propreté et équipements
The people were very nice. The only issue was it just seemed that all of the surfaces were not wiped down or cleaned real good. I had to wipe away old ketchup stains etc. Very low level hotel. Did not feel like the beds were clean looking sheets.
Séjour de 1 nuit en avril 2022
Réponse de Mike le 6 avr. 2022
Thank you for staying with us, we will make improvement on it.

2/10 Horrible

denise

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Me and my husband stayed for one night and it was awful. The bed sheets had stains. The bathtub looked like it hasn’t been scrubbed in ages and you could hear anyone who was outside. Even for a night stay,I would say spend the $200 to stay at another 3 star hotel.
Séjour de 1 nuit en mars 2022
Réponse de Mike le 1 avr. 2022
I apologies for your inconvenience, we will make improvement on it.

8/10 Bien

Larry

Séjour de 1 nuit en mars 2022
Réponse de Mike le 1 avr. 2022
Thank you for staying with us.

8/10 Bien

Jeremy

Voyage en famille
It was nice but can tell the hotel is old and beds could use an update
Séjour de 1 nuit en mars 2022
Réponse de Mike le 20 mars 2022
Thank you for your business, we will make improvement on it.

8/10 Bien

Don

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room was as expected. Beds had good mattress for great nights sleep.
Séjour de 1 nuit en mars 2022
Réponse de Mike le 20 mars 2022
Thank you for your business.

6/10 Satisfaisant

Donald

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Needs a makeover, paint,floors,bathroom/tub,
Séjour de 1 nuit en janvier 2022
Réponse de Mike le 31 janv. 2022
Thank you for your business, we will make improvement on it.

2/10 Horrible

Voyageur vérifié

Voyage en famille
Les points faibles : Propreté et confort de la chambre
Do not stay here.
The carpet was dirty , bed sheets stained , I wiped down all counters which happen to be filthy, microwave had left over food. The outlets for the blow dryer were all Burt out. Shower head has built up with low pressure until after I scrubbed it. I spent much of my time cleaning the room. The a/c heater until was old.
Séjour de 2 nuits en janvier 2022
Réponse de Mike le 17 janv. 2022
We apologies for you inconvenience, we will make improvement on it.

4/10 Médiocre

Patricia

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2021
Réponse de Mike le 18 déc. 2021
Thank you for staying with us, we will make improvement on it.

10/10 Excellent

Jamie

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Theybare very helpful and make you feel like you are at home
Séjour de 2 nuits en novembre 2021
Réponse de Mike le 28 nov. 2021
Thank you for your business, we appreciate for your feedback.

2/10 Horrible

ian

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Trash, keep moving.
For the price, my expectations weren’t all THAT high.. as soon as we walked in the room I put down our bags and went to the bathroom because I could here water dripping. The roof over the shower was crumbling into the tub and there were several roaches in there. Nope! I went back to the office and requested a refund. The manager, maybe owner?, refused and at first just kept trying to put me in another room. Finally he said I needed to call hotels for a refund even tho I paid on site. Reversed charges it is. It’s an absolute sin to take peoples money and not provide a clean place to sleep.
Séjour de 1 nuit en novembre 2021
Réponse de Mike le 22 nov. 2021
We apologies for your inconvenience, it was BLOCK room accidently rented, your card transection was voided without any charges.

6/10 Satisfaisant

Crista

Séjour de 1 nuit en novembre 2021
Réponse de Mike le 21 nov. 2021
Thank you for staying with us.

2/10 Horrible

Voyageur vérifié

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Don't book here!
I have never stayed in a worse place. The bathroom was filthy, there was a used wash rag in the tub and the bottom of the tub was green and peeling. We slept on top of the sheets with our own blankets. We will NEVER stay here agan.
Séjour de 1 nuit en novembre 2021
Réponse de Mike le 11 nov. 2021
I apologies for your inconvenience, we will make improvement on it.

2/10 Horrible

Ronald

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
We will never stay in this motel at any price. We had toask for towels and washcloths. Some pillows didn't have pillow cases. The sheets were wrinkled. There was a microwave in the room but it wasn't positioned so it could be plugged in. The refrigerator was so noisy we had to unplug it. Though there was a coffee maker and coffee there wasn't a cup. No coffee in the common area. No soap. No shampoo. No no slip sutface in the tub. No grab rails in the shower/tub. The showe curtain wouldn’t extend the length of the shower stall. There was a remote but the tv channels had to be changed manually. No instruction cards or fire evacuation plan posted. No free breakfast. We booked 2 nights but only stayed one since the heater blowed cold and warm air alternately. We are elderly but were booked on the second floor. Rating -10.
Séjour de 2 nuits en novembre 2021
Réponse de Mike le 11 nov. 2021
I apologies for your inconvenience, we will make improvement on it.

2/10 Horrible

Janelle

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Dissatisfied; will not stay again
I will not stay here again. Had a mouse problem. It creeped us out in middle of night. Housekeeping enters room again after I got tp and fresh towels to collect 3 soiled towels. Didn’t replace wash cloths. Had to go to office to ask for new ones. One trash can was not emptied. I threw it away myself because of mouse problem. Behind one bed was powder on floor to exterminate something. Remote missing backing. Put a piece of tape because batteries kept falling out. Curtains too short for window. Later stuffed a blanket in window. No privacy. And parking lot full of holes. Motel Needs a lot of maintenance ;painting would help. Did not have time to swim. but appearance it looked disgusting. It should be drained cleaned and closed. Did not enjoy stay.
Mouse chewed hole.
Mouse going after candy.
Powder for extermination.
Curtain too short.
Séjour de 4 nuits en octobre 2021
Réponse de Mike le 31 oct. 2021
We apologies for your in convenience stay, we are working on it and we will make improvement on it.

6/10 Satisfaisant

Jacqueline

Voyage en famille
Les points forts : Personnel et service
It was accessible to all the locations we were visiting.
Séjour de 2 nuits en octobre 2021
Réponse de Mike le 25 oct. 2021
Thank you for staying with us, we make improvement on it.

6/10 Satisfaisant

Cindy

Voyage en couple
Les points forts : Propreté et personnel et service
There are two great restaurants right next door. Staff was friendly. The rooms need updating. The TV's need to have more channels.
Séjour de 2 nuits en octobre 2021
Réponse de Mike le 25 oct. 2021
Thank you for staying with us, we make improvement on it.

6/10 Satisfaisant

Antoine

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rooms were dim and out of date. No shower curtain in the bath room. Room key did not work half of the time and the beds were very stiff.
Séjour de 1 nuit en octobre 2021
Réponse de Mike le 25 oct. 2021
Thank you for staying with us, we make improvement on it.

8/10 Bien

Jorge

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2021

4/10 Médiocre

Tom

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Will choose another hotel when returning
Bathroom was gross, towels had stains, toilets didn’t flush properly, walls in bathroom were dirty, room looked clean upon arrival
Séjour de 1 nuit en octobre 2021
Réponse de Mike le 9 oct. 2021
we apologies for your inconvenience, we make improvement on it.

6/10 Satisfaisant

Nicole

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
The overall condition of our room was not very good. This room looked nasty, but you could tell it was clean. the bed was not very comfortable either.
Séjour de 2 nuits en septembre 2021
Réponse de Mike le 22 sept. 2021
Thank you for staying with us, we will make improvement on it.

8/10 Bien

Katie

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Équipements
A little run down but worth the price!
Séjour de 1 nuit en septembre 2021
Réponse de Mike le 27 sept. 2021
Thank you for staying with us.

8/10 Bien

Austin

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good
Easy and convenient
Séjour de 1 nuit en septembre 2021
Réponse de Mike le 16 sept. 2021
Thank you for staying with us.

6/10 Satisfaisant

Day

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Not a place I would stay again.
Reserved King suite, which was very spacious; however, old and musty. Broken doors, very old and dirty couches that you wouldn’t want to sit on, massively old televisions and cable and channels were non-existent. It was like a 1970’s time capsule that hadn’t been touched or updated. Staff was very friendly and accommodating, but would not stay again. Would rather sleep in my car…especially for the price I paid. WAY overcharged for the lack of amenities and condition of the property.
Séjour de 2 nuits en septembre 2021
Réponse de Mike le 13 sept. 2021
Thank you for staying with us. we will make improvement on it.

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points forts : Personnel et service et confort de la chambre
Room 22
Older building. Needs upgrades. Fairly clean. Toilet flushed completely only about every 3rd flush. Tub needed replacin but work and had hot water. Tv had a fuzzy picture on every channel.
Séjour de 1 nuit en août 2021
Réponse de Mike le 17 août 2021
Thank you for staying with us, we will make improvement on it.

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Convenient to what we wanted in Stephenville.
Séjour de 3 nuits en août 2021
Réponse de Mike le 17 août 2021
Thank you for staying with us.

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Housekeeping could have been a bit better and didn’t have breakfast due to Covid no prewrapped anything and pool we were unable to swim in cause it was green
Séjour de 1 nuit en août 2021
Réponse de Mike le 20 août 2021
Thank you for staying with us, we make improvement on it.

6/10 Satisfaisant

Voyageur vérifié

Voyage en couple
Les points faibles : Équipements
The property was clean and actually the a/c was already on cooling the room.Great when it is 100 outside. One bar of tiny soap to shower with. Be nice to have 2 at least
Séjour de 1 nuit en août 2021
Réponse de Mike le 12 août 2021
Thank you for staying with us.

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service
Nice staff. Just needed bleach on the sheets and bed
Séjour de 1 nuit en août 2021
Réponse de Mike le 11 sept. 2021
thank you for staying with us.

8/10 Bien

Joe

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Clean, Quiet, Friendly
Very friendly service. Clean room, convenient location, very quiet facility. We will be back.
Séjour de 1 nuit en août 2021
Réponse de Mike le 9 août 2021
Thank you for staying with us.

6/10 Satisfaisant

Michelle

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
This place was old and run down. The door to my room didn't close properly, the shower and sink handle were visibly dirty, thankfully I brought wipes and lysol. I booked this hotel because it shows they have continental breakfast and i had to be somewhere at 9am, no time to go eat at a restaurant. Got up that morning only to be told "we're not doing breakfast because of Covid-19 ". I told them they need to update their website because it shows they do. Really wish I had just paid more money to stay somewhere else!
Séjour de 1 nuit en août 2021
Réponse de Mike le 9 août 2021
Thank you for staying with us. we'll make improvement on it.

2/10 Horrible

Jennifer

Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juillet 2021

10/10 Excellent

Michael

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Awesome
Very clean rooms and very kind staff
Séjour de 1 nuit en juillet 2021
Réponse de Mike le 1 août 2021
Thank you for staying with us.

8/10 Bien

Mary

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great for price!
Comfortable beds. Clean! Only negative thing it pool was closed for "maintenance".
Séjour de 2 nuits en juillet 2021
Réponse de Mike le 22 juil. 2021
Thank you for staying with us, i apologias for the pool was under maintanece.