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Avis sur Motel 6 Stephenville, TX

2 out of 5
Motel 6 Stephenville, TX
701 E South Loop, Hwy 377 & Hwy 281, Stephenville, TX

Avis

7,0

Bien

Note des voyageurs de 10 (Excellent), d’après 191 avis sur 706." "
Note des voyageurs de 8 (Bien), d’après 205 avis sur 706." "
Note des voyageurs de 6 (Satisfaisant), d’après 133 avis sur 706." "
Note des voyageurs de 4 (Médiocre), d’après 98 avis sur 706." "
Note des voyageurs de 2 (Horrible), d’après 79 avis sur 706." "

7,0/10

Propreté

8,0/10

Personnel et service

6,2/10

Équipements

6,6/10

Infrastructures et conditions de l’hébergement

6,4/10

Écoresponsabilité

Avis

6/10 Satisfaisant

ELisa

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en avril 2024

2/10 Horrible

Anita

Les points faibles : Infrastructures et conditions de l’hébergement
The property was one of the worst places I have ever stayed. Very dirty, stained sheets, room smelled weird, holes in the walls, pool was drained and looked nasty and there was no coffee in the morning as advertised. Just terrible!
Séjour de 1 nuit en mai 2024

10/10 Excellent

Karl

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Stayed for graduation. Room clean and bed comfortable.
Séjour de 1 nuit en mai 2024

4/10 Médiocre

Rumalda, Houston

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Bathroom was dirty bed sheets dirty some fly in room smoke alarm beeping low battery
Séjour de 1 nuit en mai 2024
Réponse de Brand Experience Team le 14 mai 2024
Hi Rumalda, Thank you for taking the time to leave your review. We’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible and we hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

6/10 Satisfaisant

laura

Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Woman at check in was great and friendly. Unfortunately there was an angry, half naked man loitering and cussing all evening outside the front door (not hotel's fault). Good thing there was a storm, with that noise and the fan I was able to drown out the neighbors laughing and television. You get what you pay for I guess, and this is far from luxury! Clean and comfortable bed, nice hot shower. Not a place I would do more than sleep and get dressed at, however.
Séjour de 1 nuit en mai 2024
Réponse de Brand Experience Team le 14 mai 2024
Hi Laura, We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Natalie #Team6

6/10 Satisfaisant

Michael

Voyage d’affaires
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
The property is shabby. Holes in the wall, paint peeling on the bathroom door
Séjour de 1 nuit en mai 2024
Réponse de Brand Experience Team le 14 mai 2024
Hi Michael, We appreciate you taking the time to share your feedback with us. Your concerns are important to us, and we take all guest experiences seriously. Your business is valuable to us, and we are committed to making your next visit even more enjoyable. Please don't hesitate to return and stay with us again, as we look forward to the opportunity to serve you.Natalie #Team6

2/10 Horrible

Bridgett

Les points forts : Personnel et service
Les points faibles : Propreté
Roaches
Séjour de 1 nuit en avril 2024
Réponse de Brand Experience Team le 14 mai 2024
Hi Bridgett, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty.In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon.Natalie#Team6

6/10 Satisfaisant

John

Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Property looked like it was closed down but was actually open. The first time I have been charged for soap and shampoo at a hotel. $3 for a tiny bottle of shampoo?? They are cutting every corner possible and the property is showing the results.
Séjour de 2 nuits en avril 2024
Réponse de Brand Experience Team le 6 mai 2024
Hi John,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

Sanjuana

Les points forts : Propreté et personnel et service
It was clean and stayed one night for a party. I would stay again.
Séjour de 1 nuit en avril 2024
Réponse de Nancy Y. le 2 mai 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Roger, Derby

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ranks well among motel 6’s
Séjour de 1 nuit en avril 2024
Réponse de Nancy Y. le 2 mai 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Snow

Séjour de 1 nuit en avril 2024

10/10 Excellent

Rumalda, Houston

Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

Wayne

Séjour de 2 nuits en avril 2024

8/10 Bien

Slawomir

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Ok
Séjour de 2 nuits en avril 2024
Réponse de Brand Experience Team le 17 avr. 2024
Hi Traveler,Thank you for positively rating your stay!Natalie #Team6

4/10 Médiocre

Mary

Voyage en couple
I knew it was an older motel building, and did not expect perfection. The vinyl floor is a good idea but needed cleaning. I cleaned it the best I could with some paper towels I had in our truck. The worst part was the noise from the room above us, since we were on the bottom floor. It wasn’t normal noise, it was like someone was moving furniture or a wheeled something just back and forth. It started at 11:00pm. There was a break from 2:30 to 4:30am and then started again.
Séjour de 2 nuits en avril 2024
Réponse de Brand Experience Team le 17 avr. 2024
Hi Mary, Thank you for taking the time to leave your review. We’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible and we hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

2/10 Horrible

Carol

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Walls were paper thin. Could hear guests above us walking around all night. Could hear the tv next door most of the night.
Séjour de 1 nuit en avril 2024
Réponse de Brand Experience Team le 17 avr. 2024
Hi Carol, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

10/10 Excellent

KWON

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I've been there and stayed there for 3months due to personal reason one and half year ago. It's very clean, safer area, and there are good staffs too. I visited there again with my family. It still so nice:)
Séjour de 1 nuit en mars 2024
Réponse de Brand Experience Team le 9 avr. 2024
Hi Traveler,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

4/10 Médiocre

Heather

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Very quite location but should step up on the cleaniess of the room, found hair all over bed that didn't belong to me. Spots all over sheets, a/c unit noisy in room.
Séjour de 1 nuit en mars 2024
Réponse de Brand Experience Team le 9 avr. 2024
Hi Heather,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Horrible

Bradley

Séjour de 1 nuit en mars 2024

2/10 Horrible

Bennie

Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Smelled loke smoke Poor condition.
Séjour de 1 nuit en mars 2024
Réponse de Brand Experience Team le 26 mars 2024
Hi Bennie,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

4/10 Médiocre

kathi

Séjour de 1 nuit en mars 2024

8/10 Bien

Rachel

Voyage en famille
Les points forts : Propreté et personnel et service
Les points faibles : Équipements
Clean, no frills stay
Séjour de 1 nuit en décembre 2023
Réponse de Brand Experience Team le 20 févr. 2024
Hi Rachael,Thank you for the excellent rating!! Maz K.#Team6

4/10 Médiocre

Bryan

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Tv didn’t work in the room. Water drained out the shower very slow
Séjour de 7 nuits en février 2024
Réponse de Brand Experience Team le 20 févr. 2024
Hi Bryan,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

4/10 Médiocre

Rachael

Voyage en famille
Les points faibles : Propreté et équipements
The young lady at the front was very welcoming. We knew we were taking a chance on a lower ended chain when we booked but I am never ok with a used bar of soap left behind an ooen shower curtain and pubic hair in the shower. The coffee was cold at the front office. The bed was comfy and everything else was pretty clean.
Séjour de 1 nuit en février 2024

6/10 Satisfaisant

Tina

Voyage en famille
Les points forts : Personnel et service
There is a smell in the room and the bathroom light doesn’t work. I didn’t realize it didn’t work until I was fixing to get in the shower.
Séjour de 1 nuit en février 2024
Réponse de Nancy Y. le 13 févr. 2024
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

2/10 Horrible

Edward

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Dirty
Séjour de 1 nuit en janvier 2024
Réponse de Brand Experience Team le 6 févr. 2024
Hi Edward,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

2/10 Horrible

Jane

Voyage en famille
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Motel 6 in Stephenville, TX Sucks!
The room was visibly dirty, hair on the bathroom counter and sheets, sheets were stained, floor hadn't been cleaned in ages, sheet were stained, no guest wi-fi, coke machine, snack machine and ice machine were not working, a big hole in the ceiling above the shower. Grossest hotel by far that we've ever stayed in. It was awful and didn't come close to what we expect from a Motel 6. Truly disgusting. They should have paid me to stay there.
Séjour de 1 nuit en décembre 2023
Réponse de Brand Experience Team le 8 janv. 2024
Hi Jane,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

10/10 Excellent

Martin

Séjour de 1 nuit en décembre 2023

8/10 Bien

Lee

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Good
Séjour de 7 nuits en décembre 2023
Réponse de Nancy Y. le 2 janv. 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 Horrible

Mi Kayla

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023

8/10 Bien

Brenda

Les points forts : Personnel et service
Séjour de 1 nuit en décembre 2023

4/10 Médiocre

Douglas

Voyage d’affaires, Voyage en couple
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The sheets were dirty and the bathroom was dirty.
Séjour de 1 nuit en décembre 2023
Réponse de Brand Experience Team le 7 déc. 2023
Hi Douglas,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

10/10 Excellent

Cheyenne

Nice staff!
Séjour de 1 nuit en juin 2023

4/10 Médiocre

Justin

Voyage en famille avec de jeunes enfants, Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Gross bathroom. Dingy baseboards. Shower dirty. If this review is brief its because I refuse to put more effort in than the Motel did. Front desk was friendly, helpful, and great though.
Séjour de 2 nuits en novembre 2023
Réponse de Brand Experience Team le 5 déc. 2023
Hi Justin,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

4/10 Médiocre

Sharon

Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Glenda

Séjour de 1 nuit en novembre 2023

6/10 Satisfaisant

Voyageur vérifié

Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Questionable rooms
Hotel was in a decent location, it appears it’s under renovation. The renovated rooms were on the other side of the building and about 1/2 empty and we were stuck in a room that hasn’t been renovated yet. I felt like we were housed in the area of permanent residents rooms. Upon arrival, the door had a wide gap between it and the frame on the bottom 1/3rd, the room was barely furnished and the flooring was loose and moved as you walked. No luggage stand, nothing to hang clothes in or on, the so called clothes rack was missing hangers and bar. The renovated rooms looked very nice when we looked inside while waiting on other family with our group to get ready to attend the event we were in town for.
Séjour de 2 nuits en novembre 2023
Réponse de Brand Experience Team le 20 nov. 2023
Hi TravelerThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

8/10 Bien

jennifer

Voyage en famille, Voyage en groupe, Voyage avec des animaux de compagnie
Les points forts : Personnel et service
Les points faibles : Équipements
It was a decent size room. Not too loud outside. Airconditioner workwd great. Bath/shower was nice. Just didnt have coffee maker and stickers in the grass for dogs to walk in.
Séjour de 3 nuits en novembre 2023
Réponse de Brand Experience Team le 14 nov. 2023
Hi Traveler, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

2/10 Horrible

Kathryn

Voyage avec des animaux de compagnie, Voyage en couple
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Stayed here because I had dogs with me. Waste receptacle in lawn area was out of bags and was OVERFLOWING with bags full of waste. Room was pretty torn up from previous pets. Charge a deposit and keep it to repair damage if done - don’t make others pay full price for a decent room and be put in a dump because you’ve got dogs who are clean and well behaved with you. Seriously - $80 a night for a dump with a flat pillow and walls full of holes? Not cool.
Séjour de 2 nuits en novembre 2023
Réponse de Brand Experience Team le 14 nov. 2023
Hi Kathryn,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

2/10 Horrible

Bret

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Terrible spot save your money
Absolute worst hotel we have experienced. First night wasn’t bad left the second day being there to come back to all bathroom essentials and fiancés makeup gone. They ended up bringing back some stuff and saying they don’t know what happened to the rest so about 60$ worth of stuff gone. After dealing with that and about to go to sleep for the night we had a roach run around across our 4 year olds foot. Worst place to stay in Stephenville
Séjour de 2 nuits en novembre 2023
Réponse de Brand Experience Team le 14 nov. 2023
Hi Bret,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Maz K.#Team6

10/10 Excellent

Barb

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
On my route
Séjour de 1 nuit en novembre 2023
Réponse de Brand Experience Team le 14 nov. 2023
Hi Barb,Thank you for the excellent rating!! Maz K.#Team6

4/10 Médiocre

Voyageur vérifié

Voyage en famille
Room was dirty. Toilet was disgusting. Shower was nasty. Towels were gray, not white.
Séjour de 2 nuits en octobre 2023

4/10 Médiocre

Israel

Voyage en famille
Les points forts : Personnel et service
Dirty towels when we arrived. Remote not working
Séjour de 1 nuit en octobre 2023
Réponse de Brand Experience Team le 30 oct. 2023
Hi Israel,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Horrible

Patrick

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023

2/10 Horrible

Patrick

Voyage d’affaires
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Trash
No cold water for a shower. The water to drink has a milky gloss. Putting people on the second story. All rooms on first floor open .
Séjour de 1 nuit en octobre 2023
Réponse de Brand Experience Team le 30 oct. 2023
Hi Patrick,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

4/10 Médiocre

Trevor

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2023

10/10 Excellent

JIMMIE DWAYNE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Louise

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Easy checkin
Séjour de 1 nuit en octobre 2023
Réponse de Brand Experience Team le 25 oct. 2023
Hi Traveler,Thank you for the perfect rating!! Maz K.#Team6

2/10 Horrible

Cassandra

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Was absolutely disgusting
Séjour de 1 nuit en octobre 2023
Réponse de Brand Experience Team le 25 oct. 2023
Hi Cassandra,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

6/10 Satisfaisant

Michael

Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en octobre 2023